Fairfield Inn & Suites Joliet North/Plainfield

Hotels
Fairfield Inn
8.6 (264 reviews)
3239 Norman Avenue , Joliet , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Breakfast
Comfort
Cons:
Mold in Bathroom
Cold Pool
Breakfast Timing

Categories

Cleanliness
8.3
Several reviews noted cleanliness, but some bathroom mold was mentioned.
Service
9.1
Staff received high praise, particularly Ash and other team members who were attentive and helpful.
Location
8.6
Conveniently located for shopping and access to transportation.
Room Quality
8.5
Rooms were generally comfortable, though some issues with mold were noted.
Amenities
8.4
Good breakfast options and pool, though some guests found the pool chilly.
Value for Money
8.6
Strong value suggested, though some dissatisfaction with missed breakfast options.
Food and Beverage
8.6
Positive feedback on breakfast, but one review noted issues with food quality.
Overall Experience
8.7
Despite some setbacks, most guests had an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:05

Property Description

Convenient Location
Located just 10.4 miles from Chicagoland Speedway, the Fairfield Inn & Suites Joliet North/Plainfield offers easy access to local attractions and events.

Comfortable Accommodations
Enjoy spacious rooms with amenities such as cable TV, free Wi-Fi, a work desk, ergonomic chair, coffee maker, and ironing facilities. Upgrade to a room with a refrigerator and microwave for added convenience.

Great Dining Options
Start your day with a delicious continental breakfast including cereal and fresh fruit. Explore nearby steakhouses for lunch and dinner options, all within 2 miles of the hotel.

Ready to experience comfort and convenience at Fairfield Inn & Suites Joliet North/Plainfield? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.6
Based on 264 reviews
Cleanliness: 8.3
Service: 9.1
Location: 8.6
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.7
M
Mike solo_traveller us
10
2026-08-15 via Nuitee
S
Sabrina extended_group it
9
Pros:

Personale gentile, camere pulite

2026-08-07 via Nuitee
D
Daniel solo_traveller lu
7
2026-07-12 via Nuitee
Y
Yuliia couple us
6
2026-07-04 via Nuitee
A
AmyBelle7 family_with_children us
6
Not worth the price.
Pros:

Bed was comfortable, slept well, was quiet enough.

Cons:

There was a musty smell in the hotel, the pool was old and a little dirty. The chlorine smell burned my eyes and we had to get out, it was also extremely cold. The room and hotel are very dated and in need of repair and a good cleaning. The staff member manning the breakfast area hovered and was constantly too close for comfort.

2026-06-29 via Nuitee
C
Coastal668774 Business
4
Nightmare on Norman St
Pros:

We were with a group of 11 families and We had reservations weeks in advance and still didn’t the room and floor. Chewing gum stuck on headboard, wasp nests in window, tv so small couldn’t read the guide. Had to go to the front desk to get toilet paper and garbage bags and they said they would make sure we were on the list for cleaners. 4 days later and still no one came to get our towels, get garbage etc. elevator stopped with 2 of our children on it and had to call fire dept. no cover at entrance so we were drenched. Only good thing I can say is the shower was great and the kids had fun at the pool. My granddaughter liked the food. Never again!!

2026-06-23 via Tripadvisor
T
Tracee solo_traveller us
9
2026-06-11 via Nuitee
J
Jonizokov solo_traveller us
10
2026-06-07 via Nuitee
L
Lauren solo_traveller us
3
Pros:

The bed was actually relatively comfortable, but that was really it's only saving grace.

Cons:

Our room smelled like mildew. It was dark and everything just felt sticky like stale air.

2026-06-07 via Nuitee
R
Ravi extended_group in
10
2026-05-20 via Nuitee
K
Kim couple us
10
Perfect for out short term stay.
Pros:

Clean, front desk clerks were pleasant, afternoon cookies were a treat!

2026-05-16 via Nuitee
B
Brian couple us
10
Pros:

Very, very clean, very, very quiet terrific breakfast

2026-05-15 via Nuitee
C
cindytC1880WW Family
4
Room not cleaned properly
Pros:

Our room was not cleaned properly. There were pieces of garbage under the chair and footrest. If the cleaning staff had just moved the ottoman/footrest away from the seat when they vacuumed, they would have seen the garbage. The window sills was dirty, broken and moldy.

2026-05-06 via Tripadvisor
E
Ezell solo_traveller us
10
2026-04-10 via Nuitee
V
Vanessa couple us
10
2026-03-31 via Nuitee
J
Jasmaine couple us
8
it was very convenient
Pros:

it was clean

Cons:

the breakfast was terrible

2026-03-23 via Nuitee
N
Nelli couple us
6
2026-03-04 via Nuitee
C
Crystal extended_group us
10
It was very pleasurable.
Pros:

Everything

Cons:

N/A

2026-01-19 via Nuitee
R
Rhonda couple us
3
Cons:

I called to cancel reservation but due to them having no power couldn't find my reservation. Booking.com called 2 times asked for an exception but refused to refund me my money since they charged my card. I had called several times to have them resolve the issue

2026-01-19 via Nuitee
T
Tina family_with_children us
10
2026-01-19 via Nuitee