SpringHill Suites Cincinnati North Forest Park

Hotels
•
SpringHill Suites
8.6 (413 reviews)
12001 Chase Plaza Drive , Cincinnati , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable beds
Cons:
Cleanliness issues
Noise from highway
Poor amenities maintenance

Categories

Cleanliness
7.49
Multiple reviews mention issues with cleanliness and dirt in the room.
Service
9.96
Staff received high praise for being friendly and helpful.
Location
9.5
Convenient location near the Interstate; good for quick stays.
Room Quality
8.45
Rooms were generally comfortable but some issues with layout and maintenance.
Amenities
7.98
Basic amenities with suggestions for improvements, such as a hot tub.
Value for Money
7.94
Some expressed that the price did not match the quality of the room.
Food and Beverage
8.49
Breakfast offered some good options but had issues like undercooked items.
Overall Experience
8.96
Overall experience was decent, with both positives and negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:42

Property Description

Modern Accommodation near Cincinnati

Well-Equipped Gym and Business Center
Enjoy a comfortable stay at SpringHill Suites North Forest Park with our state-of-the-art gym and convenient 24-hour business center.

Hot Buffet Breakfast and Nearby Attractions
Start your day right with a delicious hot buffet breakfast and explore attractions like the Beach Water Park and Cincinnati Zoo nearby.

Book your stay at SpringHill Suites Cincinnati North Forest Park for a convenient and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

8.6
Based on 413 reviews
Cleanliness: 7.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.96
J
John • solo_traveller • us
7
Pros:

Clean and nice people

Cons:

Can get a copy of my receipt through the hotel or booking.

2026-10-30 • via Nuitee
V
Vern • solo_traveller • us
4
Location was exactly what I needed, but otherwise this hotel was just marginally OK.
Pros:

Location is the main reason I chose this hotel — it's very close to where I needed to be for the week.

Cons:

This hotel is tired and worn and in need of some refurbishing. I generally have low expectations of hotel breakfast bars, but theirs was particularly disappointing.

2026-10-20 • via Nuitee
J
Jada • solo_traveller • us
10
2026-08-22 • via Nuitee
R
Relax19017728517 • Friends getaway
2
HORRIBLE !!!!
Pros:

This place is horrible and that's saying it lightly.....NO room service for the entire week....went to front desk to ask for towels and they were extremely RUDE....we were on a tour bus and they were supposed to get our luggage to the lobby and failed to do so....and the food or lack there of was unbelievable.....the bagels and muffins were frozen.....and they ran out of food daily. They KNEW the tour bus was coming as reservations were made in June. I would avoid this place at all costs it was horrible. If I could give it a negative number I would.

2026-08-15 • via Tripadvisor
B
Bethany • family_with_children • ca
8
2026-08-12 • via Nuitee
L
Larry • couple • us
4
2026-07-21 • via Nuitee
R
Ross • family_with_children • us
6
Overall it was average at best.
Pros:

Eggs were terrible as they were some kind of processed food.

Cons:

The guy who checked us in was not friendly at all. He alone would make me not come back.

2026-07-21 • via Nuitee
J
jacqueline • couple • us
6
Pros:

Close to the dinner place we had reservations at

Cons:

Musty smell not up to date

2026-07-21 • via Nuitee
M
Mills • family_with_children • us
8
Was a great stay overall for our 5 day trip!
Pros:

The staff very friendly, and overall clean and great stay!

Cons:

No trash bags in the room, and no vending machines.

2026-07-20 • via Nuitee
C
Caroline • couple • us
6
Not as nice as every other spring hill suites I’ve stayed at
Cons:

I booked a king and “all they had” was a room with 2 double beds

2026-07-19 • via Nuitee
J
Jairo • family_with_children • us
10
We loved our stay close to a lot of restaurants and right next to the highway
Pros:

My kids love being in the pool

Cons:

Clean

2026-07-11 • via Nuitee
F
Fearless07464089327 • Business
2
Filthy property
Pros:

This hotel is filthy. There were roaches in my room. I was offered no recourse and was told by Rebecca that they were “sold out.” I requested a full refund for what I had paid up front, but was told I had one hour to do so since their systems would be turning over to the next day. So to get my money back from your roach infested hotel I had to first figure out which hotel I could move to then pack up me and my two children to move all within the midnight hour. There wasn’t even maintenance or housekeeping on duty to change the sheets or spray. The extra towels and pillows I asked for on the app at check in never made it to my room. After calling several times for those to no avail I went downstairs and got them myself which was like pulling teeth. Elevator loud and slow. None of the sockets work, bring your own wireless phone charger! Unless you are an exterminator or electrician, believe the other reviews and go stay somewhere else!

2026-06-26 • via Tripadvisor
A
arthur • couple • us
1
DONT DO IT
Pros:

The staff was helpful and pleasant

Cons:

Filthy and smelled. Asked for 3 different rooms due to dead bugs, smell of urine coming from air conditioner, hair on floor and sink, and dirt

2026-06-24 • via Nuitee
K
Keever • solo_traveller • us
5
2026-06-21 • via Nuitee
J
Jenna • family_with_children • us
10
2026-06-19 • via Nuitee
C
Combs • solo_traveller • us
10
Pros:

Great location, staff was very respectful, love it. Would stay again thank you

Cons:

Only Ithing I didn't' like was one washer and one dryer but everything else was excellent 👍

2026-06-17 • via Nuitee
D
Dorel • family_with_children • ro
10
2026-06-14 • via Nuitee
J
julie • solo_traveller • us
4
Pros:

Easy highway access

Cons:

Room could of been cleaner. Mold on bathroom ceiling. No exhaust fan in the bathroom. Couldn't connect to wifi in the room.

2026-06-12 • via Nuitee
C
Christopher • solo_traveller • us
4
Bad internet. Good breaky tho
Pros:

The breakfast was good

Cons:

There was no internet through our entire 3 night stay,. We had to call the internet security team ourselves (over 1hr of calltime over multiple calls) to fix it instead of the hotel staff doing that,. And it still wasn't fixed by the end of our trip. Very disappointed.

2026-06-09 • via Nuitee
B
Badol • solo_traveller • us
10
Pros:

Very special

Cons:

Nothing

2026-06-01 • via Nuitee