DoubleTree by Hilton Rocky Mount

Hotels
Doubletree by Hilton
8 (608 reviews)
651 North Winstead Avenue , Rocky Mount , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room conditions

Categories

Cleanliness
7.14
Multiple reviews mentioned cleaning issues, including used rags and dirty bathrooms.
Service
9.61
Overall, the staff were frequently described as friendly and helpful.
Location
9.15
The location received positive comments from multiple reviews.
Room Quality
6.6
Several reviews described the rooms as old and in need of renovation.
Amenities
7.63
Some amenities such as the restaurant were praised, but pool heating issues affected perception.
Value for Money
7.09
Concerns over extra fees and general dissatisfaction with room conditions affected value perception.
Food and Beverage
8.14
Breakfast had an extra fee and no hot water was reported, affecting overall sentiment.
Overall Experience
8.61
Despite issues, some guests indicated a willingness to return due to staff friendliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:07

Property Description

Heated Outdoor Pool and Free Wi-Fi
Enjoy a refreshing dip in the heated outdoor swimming pool at Doubletree Hotel Rocky Mount. Stay connected with complimentary Wi-Fi throughout the property.

Comfortable Accommodations
Relax in guest rooms equipped with a 37-inch flat-screen TV, MP3 docking station, microwave, refrigerator, and coffee maker for your convenience.

Dining and Convenience
Indulge in delicious steaks, chicken, and ribs at the Texas Steakhouse on-site. Take advantage of room service and the 24-hour convenience store for your cravings.

Experience convenience and comfort at Doubletree Hotel Rocky Mount. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RWI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 608 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.15
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.61
J
Jo and Enoch couple us
9
Pros:

Did not participate in breakfast.
Double Tree in Rocky Mount, fits our need and budget.

2026-08-08 via Nuitee
D
Derrick couple us
10
2026-08-08 via Nuitee
S
Steven family_with_children us
6
Cons:

Pool was green.

2026-07-25 via Nuitee
C
Colette family_with_children us
10
2026-07-22 via Nuitee
T
THEA family_with_children us
7
Cons:

no daily housekeeping

2026-07-22 via Nuitee
B
Barbara solo_traveller us
10
Staff was great! Friendly and helpful
Pros:

Clean and comfortable

2026-07-21 via Nuitee
9
983chucku Family
10
Can't Go Wrong With Hilton
Pros:

Affordable accomodations at a budget friendly price. Comfortable bed, plenty of water pressure. The only downside is the in room AC was noisy. We will stay here again.
PS: The chocolate chip cookie is amazing 🤩

2026-07-18 via Tripadvisor
M
Mikaela extended_group us
5
Pros:

Friendly staff! Very nice pool area.

Cons:

Spa/Hot tub did not work properly the jets did not work.

Refrigerator was not cold and the temperature nozzle was broken.

The room was not thoroughly cleaned before we arrived there was trash and crumbs left over from previous guest on the floor and trash can and as well as a lot of dust.

The pillows were really flat and uncomfortable.

2026-07-14 via Nuitee
J
John solo_traveller us
10
2026-07-07 via Nuitee
G
Gloria couple us
9
Customer service was great! Entire staff very friendly.
Pros:

Didn't eat breakfast

Cons:

The price too expensive for 2 nights

2026-07-06 via Nuitee
T
Takita solo_traveller us
8
Minus the a/c not working in the common areas, I enjoyed my stay.
Pros:

Nice king room in which I didn’t know it included a sofa so that was nice!

Cons:

The a/c was not working in the common areas and the pool was closed which is crazy because it’s July. I was sweating trying to check in due to it being so hot inside. The elevator was terribly hot

2026-07-06 via Nuitee
K
Kimberly family_with_children us
2
Cons:

The hotel was HOT. No A/C in common areas, lobby etc. the restaurant Texas Steakhouse is awful. Very run down, no A/C; poor service. DO NOT pay extra to get breakfast! Too much to mention but it was AWFUL!!

2026-07-04 via Nuitee
K
K6793PJtf Family
2
Unsatisfied customer
Pros:

When I called the hotel, I had reached the third-party. I asked them if this was Doubletree by Hilton and Rocky Mount. They said yes. I paid with my card over the phone., then when I arrived at Doubletree after driving nine hours, they said I had not paid so I showed them on my bank statements online thatit was pending. They said that was the third-party that I paid that I’d have to get my refund through them so then I had to turn and pay again because I needed a place to stay. I tried calling third-party to get my money back and it filled so I went back to Doubletree. they told me I didn’t have to go tomy bank and get my money. Needless to say I never got my $275 back. I won’t ever use this facility or a Doubletree again. I really disappointed that no one tried to refund my money.

2026-07-02 via Tripadvisor
K
Katie solo_traveller us
9
2026-07-01 via Nuitee
J
Jonas family_with_children us
5
Estadia ruim.
Pros:

A localização.
Mas só pela localização tem vários hotéis na proximidade.
A academia era bem equipada.

Cons:

Acomodação muito antiga, os quartos precisam de uma reforma, pintura e limpeza.
A cama não é confortável.
Não tem café da manhã.

2026-07-01 via Nuitee
J
Juanquesheya couple us
10
2026-06-30 via Nuitee
L
Lisa solo_traveller us
9
2026-06-30 via Nuitee
L
lindaf925 Solo travel Okatie, South Carolina
6
Okay for One Night
Pros:

The lobby was attractive. The room, however, was a bit dated, and furniture scratched. It was clean. There were not enough lights. There was a king bed but only 1 nightstand. The bathroom was nice and had Crabtree & Evelyn products. There was a microwave, and a mini-fridge with a freezer compartment.

2026-06-29 via Tripadvisor
E
Edgar couple us
8
2026-06-26 via Nuitee
E
E1957TCmichaels Couples
10
Doubletree Rocky Mount
Pros:

Nice folks, great having a restaurant in the hotel. Room was clean and comfortable.

2026-06-25 via Tripadvisor