Extended Stay America Suites - Atlanta - Gwinnett Place

Hotels
Extended Stay America Suites
8 (488 reviews)
3390 Venture Parkway , Duluth , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Cleanliness
Welcoming atmosphere
Cons:
Dirty bathroom
Cockroach in toilet
Internet issues
Outdated facilities
Unfriendly staff

Categories

Cleanliness
5.33
There were comments about dirty bathroom and cockroach in the toilet indicating poor cleanliness.
Service
9.3
Positive comments about the staff being very kind and quick in service.
Location
8.84
The location was mentioned positively, being close to everything needed.
Room Quality
8.29
Some positive comments about the room being perfect, but there were also complaints about repairs needed.
Amenities
7.32
Internet issues mentioned and a lack of guest restroom indicates average amenities.
Value for Money
8.28
General satisfaction suggests value for money, despite some issues.
Food and Beverage
8.33
Not discussed in detail, hence standard quality for this hotel tier.
Overall Experience
8.3
Mixed experiences but overall satisfaction with smooth service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:54

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room. Cook your favorite meals just like at home during your extended stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free Grab-and-Go breakfast offering coffee, hot cereal, breakfast bars, and pastries. Perfect for guests on the go or those looking for a quick and easy morning meal.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions such as the Gwinnett Place Mall, Gwinnett Braves Stadium, and the Georgia Aquarium for a memorable experience.

Book now for a comfortable and convenient stay at Extended Stay America - Atlanta - Gwinnett Place.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 488 reviews
Cleanliness: 5.33
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.3
W
WooHyoung family_with_children us
1
Pros:

The location is good.

Cons:

I was told to move to the room I originally booked, so I did, but it was very inconvenient because the age limit wasn't met. It was really annoying because the equipment kept breaking down every time a staff member came and went.

2026-03-27 via Nuitee
H
heidi couple us
3
2026-03-16 via Nuitee
M
Mercedes couple us
8
2026-03-14 via Nuitee
M
Minelva solo_traveller us
10
Pros:

Front Desk Staff, Housekeeping, and Maintenance (AMAZING TEAM IN THIS BUILDING). I LOVE IT HERE!!!!

Cons:

Nothing... Everything is great.

2026-03-10 via Nuitee
T
Todd solo_traveller us
5
2026-03-09 via Nuitee
A
Antonio solo_traveller us
1
2026-03-02 via Nuitee
J
Jimmy family_with_children us
6
2026-02-23 via Nuitee
T
Tammy family_with_children us
10
2026-02-09 via Nuitee
J
John solo_traveller us
8
2026-01-27 via Nuitee
M
Micheal solo_traveller us
10
2026-01-19 via Nuitee
S
Shukriyah family_with_children us
1
Stay Somewhere Else
Cons:

The room had a musty smell that permeated your clothes. There was a broken drawer hanging open, which was a huge hazard. The refrigerator barely kept things cold and the freezer wasn't working properly, so food spoiled. The carpets are terribly stained and there were several roaches. A sketchy man tried to enter my room after walking up and down the hallways whistling. Avoid this place if you can.

2026-01-19 via Nuitee
R
Raju extended_group np
5
Pros:

No breakfast was there,

Cons:

Break facility

2026-01-19 via Nuitee
J
Jimmy family_with_children us
1
Pros:

Nada

Cons:

Me están cobrando 2 veces

2026-01-17 via Nuitee
M
Minelva family_with_children us
10
Extended Stay America - Gwinnett is #1 and close to everything!!!
Pros:

I could be anywhere else but I rather be here. Interestingly because I come from both corporate and the private sector I look at everything through my lenses and the lenses of others too. I had the opportunity to talk to a few other guests in the lobby these past few days, as I sometimes come down for tea and oatmeal which is perfect to start the day by the way, and guests come from other areas even if it's out their way to stay at Extended Stay America Gwinnett. Of course I asked why. One stated, "It's how understanding the front desk staff is and the respect given even when we're not at our best; Other places judge us based on what we're wearing." Another parent who child goes to school stated that her child feels safe at the hotel when going and coming. ""One stated that they appreciate me when their kids are playing as at times kids come to misunderstanding, I step in and talk to the kids. I truly felt that. It's the words that are not said. I like talking to gests because I get to share with the ladies at the front desk. It's a great hotel and I wouldn't change nothing.

Cons:

Nothing.

2026-01-16 via Nuitee
M
Monica couple us
9
Pros:

The studio

Cons:

Being on the first floor

2026-01-15 via Nuitee
J
Jimmy family_with_children us
8
Pros:

Bueno

Cons:

La atencion

2026-01-14 via Nuitee
M
Minelva family_with_children us
10
To say the least, this location is amazing. You're close to food and everything you need.
Pros:

I am very BIG on energy, greetings, professionalism, and people who hold things together, even when the chips are falling everywhere. I'm currently experiencing homelessness after the loss of my brother, who I took care of for 3 years due to heart disease and diabetes. My mom traveled from the Virgin Islands, and I'm now taking care of her as well. She has Stage 4 metastatic breast cancer that has spread to her lungs and beyond. We recently found out. She accompanies me as I travel between Extended Stay hotels, both in Gwinnett and Newnan, which is near the City of Hope Cancer Treatment Center, where my mom is a patient. It has not been easy, but the staff, especially at the ESA 3390 Venture Parkway, have gone above and beyond to accommodate my mom and me, which makes it very easy for us. I want to especially thank a few employees: Front of the house (Bimwana, Ruth, Kofo, Benjamin), Maintenance (Arturo - Amazing at keeping the property clean as well), Housekeeping (Gloria, Maria M., and Maria F.), and last but not least, Hotel Manager Ms. Marita. She is everything a manager should be. I've worked at Guest Services Management, and I've seen nothing but professional behavior from the entire staff at this hotel. KUDOS TO ESA GWINNETT!!!!!!

Cons:

What I dislike is that at times, I get to witness irate guests (no fault of the hotel or its employees). We are living in times where everyone wants the microwave treatment forgetting that radiation causes harm. Regardless, the staff is amazing at how they handle themselves with a kind of professionalism that can't be taught. This team and ESA-Gwinnett get it, and I'm here for it.

2026-01-13 via Nuitee
M
Mercedes couple us
2
2026-01-12 via Nuitee
R
Razor couple us
10
2026-01-06 via Nuitee
9
923 couple us
10
Every was good
2026-01-01 via Nuitee