Pullman Cologne

Hotels
•
Pullman Hotels and Resorts
8.6 (3742 reviews)
Helenenstr. 14 , Cologne , de
+49 221 2750

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.6
Based on 3742 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
H
Hans-Georg • couple • de
8
werden auf jeden Fall wiederkommen!
Pros:

sehr gute Lage, freundliches Personal, immer wieder gerne :)

2026-08-22 • via Nuitee
D
Delphine • couple • fr
6
Passable
Pros:

La localisation

Cons:

Style vieillot et procédure clientèle surprenante

2026-08-22 • via Nuitee
M
Mirko • solo_traveller • it
10
2026-08-21 • via Nuitee
R
Rene • couple • de
10
2026-08-19 • via Nuitee
N
Namare • couple • nl
5
Well one day is enough so far
Pros:

Is walking distance

Cons:

No hairdryer

2026-08-19 • via Nuitee
B
Berhe • couple • lu
9
2026-08-18 • via Nuitee
P
Piotr • couple • pl
7
2026-08-18 • via Nuitee
A
Anne-Sophie • solo_traveller • fr
9
Pros:

Très calme et très bien placé,bon petit déjeuner ,le personnel agréable.

2026-08-18 • via Nuitee
Βίκυ • solo_traveller • gr
9
2026-08-18 • via Nuitee
M
mauro • couple • it
9
ottimo hotel
Pros:

confort room

Cons:

nulla

2026-08-18 • via Nuitee
V
van Velzen • solo_traveller • de
8
Pros:

Sehr nettes Personal, Zimmer sehr ordentlich einfacher Check-in und Check -out
Lage auch gut

Cons:

Tiefgarage zu teuer
Ein paar Meter weiter wesentlich günstiger

2026-08-18 • via Nuitee
A
Ameya • couple • ie
9
Wonderful stay. Would recommend for a short stay!
Pros:

The staff was very friendly and nice. We had a decent view of the Koln cathedral from the room. The room also came with complimentary water and other drinks which was a really pleasant surprise!

Cons:

The room lacked lighting. The only major light in the room was a lamp on the desk. The ring light behind the TV was broken so that did not help.

2026-08-18 • via Nuitee
S
Schäfer • solo_traveller • de
8
2026-08-18 • via Nuitee
P
Pascal • solo_traveller • lu
9
2026-08-18 • via Nuitee
F
Ferit • couple • de
1
Enttäuschung
Pros:

weil es in der Nähe des Marktzentrums liegt

Cons:

Hohe Parkgebühr: Obwohl ich ein registrierter Hotelgast war, musste ich eine Parkgebühr von rund 50 € bezahlen, was ich als unangemessen hoch empfinde.Mangelhafte Zimmerreinigung: Mein Zimmer war sehr schmutzig und wurde offensichtlich nur extrem oberflächlich gereinigt. Die Hygienestandards waren absolut unzureichend.Fehlende Ausstattung: Ich hatte einen Aufenthalt für zwei Personen gebucht. Bei der Ankunft war das Zimmer jedoch nur für eine Person ausgestattet, sodass beispielsweise Badetücher fehlten.

2026-08-17 • via Nuitee
B
B.H • solo_traveller • nl
9
Pros:

Alles

Cons:

Niets

2026-08-17 • via Nuitee
B
Benjamin • solo_traveller • de
9
Super Hotel mit toller Ausstattung und super Lage
Pros:

Ein super Hotel mit Mega guter Ausstattung sehr sauber und tollen Blick über die Stadt.

Cons:

Ehrlich gesagt, fand ich alles ziemlich super

2026-08-17 • via Nuitee
B
Benoît • couple • fr
6
Cons:

Tache sur la moquette et sur les rideaux. Manque de propreté dans la douche: joint de douche et tuyaux de douche quasi hors d’usage (usé et sale)

2026-08-17 • via Nuitee
I
Igor • solo_traveller • de
8
Ideal für ein Köln Besuch
Pros:

Gute Lage, nettes Personal und sauber. Gutes Frühstück.

Cons:

Leicht in die Jahre gekommen.

2026-08-16 • via Nuitee
P
Petr • couple • cz
9
Dobrý hotel v dobré lokalitě, cena odpovídá kvalitě.
Pros:

Dobré ubytování, dobrá lokalita, garáže pos hotelem. Příjemně wellness (i když fitness velmi velmi základní, prakticky nepoužitelné pro běžný fitness training).

Cons:

Uzavřeny rooftop bar (jeden z důvodu, proč jsem hotel vybral), vzhled garáže.

2026-08-16 • via Nuitee