Pullman Cologne

Hotels
•
Pullman Hotels and Resorts
8.6 (3513 reviews)
Helenenstr. 14 , Cologne , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.6
Based on 3513 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
M
Mehmet • solo_traveller • tr
10
2026-04-11 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-04-11 • via Nuitee
D
Denizkan • couple • tr
10
2026-04-09 • via Nuitee
C
Charlotte • couple • be
9
2026-04-08 • via Nuitee
M
Miriam • couple • de
5
2026-04-08 • via Nuitee
J
joke • extended_group • be
8
Pros:

Kamers heel ruim

2026-04-08 • via Nuitee
C
Christopher • couple • nz
9
Pros:

Nice rooms comfy bed well designed hotel - good service

2026-04-08 • via Nuitee
F
Fouad • couple • de
9
Pros:

Ist sehr gut gelegen

2026-04-08 • via Nuitee
A
Andreas • solo_traveller • de
10
2026-04-08 • via Nuitee
B
Boris • solo_traveller • de
8
2026-04-07 • via Nuitee
C
Charles • couple • lu
7
2026-04-07 • via Nuitee
B
Bataille Jeremy • couple • fr
10
Pros:

Très bonne emplacement impeccable

Cons:

Le tarif pour le parking de l'hôtel et un peut excessif

2026-04-07 • via Nuitee
F
Faust • extended_group • de
7
2026-04-07 • via Nuitee
O
Oscar • couple • cl
10
Pros:

Muy bien todo

2026-04-06 • via Nuitee
T
Thierry19863 • couple • be
10
Pros:

Endroit calme, chambre très spacieuse, excellent choix petit déjeuner, personnel très accueillant 🙂.

Cons:

Rien à signaler.

2026-04-06 • via Nuitee
A
ANTONIO • couple • fr
9
2026-04-06 • via Nuitee
R
Reinhard • couple • de
8
Pros:

Sauberkeit und Lage des Hotels

Cons:

Das Personal im Frühstücksbereich! Am 4.und 5. 04. sehr Lustlos! Zwar Kaffee nach Aufforderung gebraucht, aber keine Tassen und Milch gebracht! Wie gesagt, sehr Lustlos an diesen beiden Vormittagen!!!!

2026-04-06 • via Nuitee
P
Papatya • solo_traveller • tr
9
Pros:

Everything is perfect, breakfast, room, location

Cons:

Anything

2026-04-06 • via Nuitee
T
Toto • couple • us
10
Pros:

Reseption, staff clean room

2026-04-05 • via Nuitee
M
Mesut • couple • tr
10
Pros:

Avrupa da onca bu seviyede otellerde kaldım, ama buradaki konforu, temizliği, ilgiyi 1. Sıraya yazarım

2026-04-04 • via Nuitee