Pullman Cologne

Hotels
•
Pullman Hotels and Resorts
8.6 (3632 reviews)
Helenenstr. 14 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.6
Based on 3632 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
W
Werner en Geert • solo_traveller • be
10
2026-06-20 • via Nuitee
D
Daniel • solo_traveller • ge
10
2026-06-20 • via Nuitee
K
Karsten • solo_traveller • de
7
2026-06-20 • via Nuitee
J
Jan-Hendrik • extended_group • de
10
2026-06-19 • via Nuitee
V
Vladimir • solo_traveller • rs
9
2026-06-18 • via Nuitee
S
Stephan • solo_traveller • de
5
Cons:

Alles etwas oll.

2026-06-17 • via Nuitee
C
Claudio • couple • it
9
2026-06-17 • via Nuitee
H
Halil • couple • tr
8
Merkezi yerde
Pros:

Temiz

Cons:

İlgisiz personel

2026-06-16 • via Nuitee
M
Mand • solo_traveller • us
8
Great except for laundry price and cost of water.
Pros:

Everything was great in breakfast. Orange juice was fantastic

Cons:

Price for laundry was over 109 euros, rip-off.

2026-06-15 • via Nuitee
B
Benjamin • couple • de
8
2026-06-15 • via Nuitee
J
Jon • couple • es
9
2026-06-15 • via Nuitee
D
Denis • solo_traveller • lv
6
There is no value for the money you spend in this hotel
Pros:

Quite central location

Cons:

Facilities of the room. It was not kept well. There were ugly yellow satins on bed blankets and ceiling in the bathroom.

2026-06-15 • via Nuitee
A
Armin • solo_traveller • de
8
2026-06-14 • via Nuitee
C
Chantal • couple • de
9
Bon emplacement
Pros:

L’emplacement. La grandeur de la chambre. Les nombreux rangements.

Cons:

Étant donné que l’hôtel ferme définitivement ses portes bientôt on sent qu’il est vieillissant. Dommage.

2026-06-14 • via Nuitee
C
Caroline • extended_group • lu
9
2026-06-13 • via Nuitee
D
Dilek • couple • tr
10
2026-06-13 • via Nuitee
J
Jörg • couple • de
10
2026-06-13 • via Nuitee
N
Nentjes • solo_traveller • nl
8
Prima!
Pros:

Goede ligging

Cons:

Haar in handdoek
Beetje gedateerd
Ontbijt prima

2026-06-12 • via Nuitee
S
Sedarrian • solo_traveller • de
10
A great place to stay for a get away . Very comfortable and satisfying
Pros:

I loved the rooms . The heated floors in the bathroom was my favorite

Cons:

No Cons

2026-06-12 • via Nuitee
M
Maya • couple • ch
8
Pros:

Schön breite Better

Cons:

Lange Wartezeit in der Lobby

2026-06-11 • via Nuitee