Pullman Cologne

Hotels
Pullman Hotels and Resorts
8.6 (3527 reviews)
Helenenstr. 14 , Cologne , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.6
Based on 3527 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
S
Stephan couple de
8
Schönes Stadthotel
Pros:

Lage Erscheinung Zimmergrösse Betten

Cons:

Sehr hohe Nebenkosten - Frühstück + Parken - Ideal führ Bahnreisende

2026-05-09 via Nuitee
A
Attiqur solo_traveller de
10
2026-05-08 via Nuitee
A
Attiqur solo_traveller de
10
2026-05-08 via Nuitee
V
Volkhard couple de
9
2026-05-07 via Nuitee
V
Volkhard couple de
9
2026-05-07 via Nuitee
M
Mehmet Emin extended_group tr
8
2026-05-07 via Nuitee
M
Miguel couple es
7
2026-05-04 via Nuitee
S
Sawatzki solo_traveller de
10
Wohlfühlatmosphäre
Pros:

Super

2026-05-04 via Nuitee
S
Steffen extended_group de
8
2026-05-04 via Nuitee
D
David solo_traveller us
10
Unique
Pros:

Color

Cons:

.

2026-05-03 via Nuitee
B
B. solo_traveller tr
10
2026-05-02 via Nuitee
R
Reinhard solo_traveller de
8
2026-05-01 via Nuitee
E
Ed-Aline solo_traveller nl
8
2026-05-01 via Nuitee
M
Marcel couple nl
8
Voor herhaling vatbaar!
Pros:

Het personeel is erg vriendelijk en behulpzaam. De locatie is prima - met 5 minuten lopen sta je in het centrum.

Cons:

Ik vond de prijs voor het ontbijt aan de hoge kant. We zijn (dus) telkens in de stad gaan ontbijten.

2026-05-01 via Nuitee
D
domenica couple de
10
2026-04-30 via Nuitee
O
Okan couple tr
7
Pros:

Güleryüzlü çalışanlar
DOM manzaralı odalar ilgi çekici
Servis başarılı

Cons:

Odalarda havlu veya nevresimlerin değişimi olmuyor.
Cafe saatleri sınırlı

2026-04-30 via Nuitee
O
Oliver couple de
7
2026-04-29 via Nuitee
F
Ferry couple nl
10
Heerlijk, schoon en fijn hotel!
Pros:

Mooi hotel. Ligt perfect. Parkeren onder hotel. Kamer groot en schoon.

Cons:

De accommodatie was goed!

2026-04-28 via Nuitee
M
Michal couple be
9
2026-04-28 via Nuitee
C
Chia Hsun couple nl
9
Cozy hotel to stay for a weekend trip
Pros:

Good location, close to the city center, good place to stay for a long weekend

Cons:

The parking is really small, although it’s connected to the hotel directly.

2026-04-27 via Nuitee