Pullman Cologne

Hotels
•
Pullman Hotels and Resorts
8.6 (3339 reviews)
Helenenstr. 14 , Cologne , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.6
Based on 3339 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
T
Thomas • solo_traveller • de
7
2026-02-14 • via Nuitee
A
angela • couple • de
8
Pros:

Die Lage war schön zentral.

Cons:

Nichts!

2026-02-14 • via Nuitee
N
Nico • extended_group • lu
8
2026-02-13 • via Nuitee
D
Daniela • couple • de
10
Schick,lecker u definitiv eine Wiederholung wert. ( mit anderem Bad)
Pros:

Die Stille ,trotz Kölner Innenstadt.
Das Frühstücks Buffet.
Der angenehme Geruch. Leider konnten mir die Damen nicht sagen was oder woher er kommt… einfach herrlich . Ich vermisse ihn☺️( den Geruch)

Cons:

Das Bad war leider in die Jahre gekommen, sehr verkalkt,leere Seifenspender in Dusche oder am Waschbecken. Wanne sehr abnenutzt,im fußgerechte,gleichzeitig Dusche. Hat nicht eingeladen um entspannt zu baden. Zum Bad nur eine leichte Schiebetür/ähnelt einer Schranktür. Geruch u Geräusche dringen heraus.

2026-02-12 • via Nuitee
N
Najib • couple • de
8
Pros:

Freilich Mitarbeiter

Cons:

Preis

2026-02-12 • via Nuitee
J
Jutta • couple • de
9
Wir hatten ein Rundumpaket und waren sehr zufrieden!
Pros:

Das Frühstück war super, alles was das Herz begehrt, Personal super nett.
Die Lage des Hotels: Für uns optimal und zetral

Cons:

Es gibt nichts!

2026-02-12 • via Nuitee
M
Margot • extended_group • de
3
Wir werden das Hotel nicht weiterempfehlen
Pros:

Frühstück war sehr lecker

Cons:

Es lief eine Maus beim frühstücken.
Hatte ein Doppelzimmer in ein Einzelzimmer umgebucht, laut Rezeption brauchte ich keine Bestätigung. Trotzdem ist nichts dergleichen passiert , musste 2 x nicht eingenommenes Frühstück für die 2. Person bezahlen. Das geht ja gar nicht

2026-02-11 • via Nuitee
M
Murat • couple • tr
10
Pros:

Mükemmel bir otel çok beğendim

2026-02-11 • via Nuitee
T
Thomas • couple • at
9
2026-02-11 • via Nuitee
M
Monika Geicke-Bruder • extended_group • de
9
2026-02-11 • via Nuitee
V
Vincent • couple • nl
7
Pros:

De stort douche was top! En de lokatie.

2026-02-11 • via Nuitee
D
Dagmar • solo_traveller • de
8
2026-02-10 • via Nuitee
Y
YUSUF • couple • tr
8
Pros:

So close to Dom, clean,

2026-02-10 • via Nuitee
J
Jochen • couple • de
8
2026-02-09 • via Nuitee
I
Ingo • solo_traveller • de
9
Hotel ideal für ein Wochenendtrip
Pros:

Schönes Hotel in einer sehr gute Lage. Zentrumsnah und um die Ecke Kneipen für ein Bier oder Ähnliches.

Cons:

Wir hatten ein tolles Zimmer im 11 Stock mit Blick auf Köln. Leider hat das Zimmer Teppichboden, daher nur 9 von 10 Punkte.

2026-02-09 • via Nuitee
K
Karin • couple • de
7
2026-02-08 • via Nuitee
T
Tim • couple • de
9
2026-02-08 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-01-31 • via Nuitee
L
Lucia • solo_traveller • de
8
2026-01-31 • via Nuitee
S
Silvia • extended_group • ch
7
2026-01-30 • via Nuitee