Nobu Hotel London Portman Square

Hotels
8.5 (2327 reviews)
22 Portman Square , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great food quality
Cons:
Noise issues
Small room sizes
Inconsistent cleanliness

Categories

Cleanliness
7.58
There were issues reported with cleanliness, particularly in room maintenance.
Service
9.05
Staff were friendly and responsive, contributing positively to the stay.
Location
9.09
The location was frequently praised by guests for being ideal for exploring.
Room Quality
7.54
Several reviews noted small room sizes and issues with noise.
Amenities
8.57
Good selection of amenities, though some guests wished for more gym equipment.
Value for Money
8.53
Generally perceived as a good value, though some felt details were lacking.
Food and Beverage
9.08
The food quality received high marks, particularly breakfast and restaurant dining.
Overall Experience
8.55
Overall positive experiences noted, with some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:16

Property Description

Luxurious Accommodations
Indulge in our 249 guest rooms and suites, each individually designed with comfort in mind. Enjoy amenities such as flat-screen TVs, minibars, and 24-hour room service, ensuring a relaxing stay in the heart of London.

World-Class Dining
Experience culinary excellence at Nobu Restaurant, Nobu Bar & Terrace, and The Lounge. From fine dining to casual meals, our dining options cater to every palate, promising a gastronomic journey like no other.

Nobu Wellness & Fitness
Unwind at our Nobu Wellness & Fitness center, offering Grown Alchemist treatments and the world’s first Nobu Pilates Reformer studio. Rejuvenate your body and mind in a tranquil setting designed for ultimate relaxation.

Book now for an unforgettable stay at Nobu Hotel London Portman Square, where luxury meets convenience in the vibrant West End.

Important information:

Please note for nonrefundable reservations, guests must provide the credit card used for pre-payment when checking in.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property

A discretionary 5% service charge will be added to the guests bills upon checkout. The entire service charge is shared across the whole hotel. Should you wish to have this removed please let our reservations or reception teams know.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for £80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 85 per day.

Location

Property Video

Guest Reviews

8.5
Based on 2327 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
O
Olga couple gb
10
2026-05-16 via Nuitee
S
Shakeel solo_traveller pk
8
2026-05-15 via Nuitee
P
Paola family_with_children ch
8
2026-05-15 via Nuitee
T
Tobin couple ie
7
2026-05-14 via Nuitee
A
Abdul solo_traveller ng
8
2026-05-14 via Nuitee
H
Hamad couple qa
10
افضل فندق
Pros:

تعامل الفندق .
نظافة الغرف.
النادي الصحي .
خدمة الغرف.

Cons:

لايوجد

2026-05-14 via Nuitee
D
Daphne solo_traveller nl
7
Excellent - but at what cost...
Pros:

Excellent hotel with superb service.
Food, amenities, and cleanliness are 100/100.
breakfast is great and lounge/bar also good.

Cons:

Many many hidden costs and charges were added at the very last minute, at checkout, for almost everything: daily room cleaning charge (?!), service charge, breakfast service charge, lounge service charge, and so on.

Yes, apparently some of these fees can be refused, but that is not really the point. As a guest, you naturally assume that these services are either included in what you paid when booking, or at least clearly disclosed in advance. Instead, they were casually added to the final bill.

When I asked what the charges were for, the reaction was not very kind or helpful: “Uh… if you need to check, I can try and print the bill…” And when you are rushing through checkout, trying to catch a flight, you end up feeling pressured to just accept it and move on.

It was definitely not the ending to my stay that I had imagined. Transparency is key, because without it, guests are left with the uncomfortable feeling that they have been misled, or frankly, scammed.

Also, the bill was never sent to my email, even though they promised it would be.

2026-05-14 via Nuitee
L
Lola solo_traveller es
10
2026-05-12 via Nuitee
M
Marty family_with_children us
8
2026-05-11 via Nuitee
أبو سليمان couple sa
9
فندق هادي
Pros:

موقع الفندق ممتار وهادي و مقبول جدا للعوائل

Cons:

دخول الكلاب اعزكم الله

2026-05-11 via Nuitee
Y
Yousef couple kw
8
اقامة مريحة
Pros:

الموقع والنظافة

Cons:

حجم الغرفة

2026-05-10 via Nuitee
M
Milyaushya family_with_children ru
10
Вполне приемлемо, но дорого. В следующий раз попробую найти отель с фитнес центром с более гуманными
Pros:

Достаточно хороший отель. Сервис приемлемый. Удобное месторасположение: рядом метро, Селфридж, продуктовые магазины и сам Оксфорд стрид. Понравился тренажерный зал.

Cons:

Номера уставшие. В нашем номере протекал душ и не стекала вода в раковине. При выезде мы узнали, что берется дополнительно 26 фунтов за за сервис в номерах, в то время как в других отелях по миру - это включается в оплату за проживание. Завтраки - шведский стол, не включает яйца - их надо заказывать за дополнительную плату. При доставке еды в номера надо учитывать, что меню- только японская кухня. Если Вы не любитель - нужно идти в другие рестораны.

2026-05-10 via Nuitee
M
Mizar solo_traveller it
8
2026-05-10 via Nuitee
J
James couple gb
8
2026-05-09 via Nuitee
A
Atul couple us
9
Pros:

LOVED the gym!! We chose the hotel for the gym and it was worth it! We both weight train regularly and so the cable machine, the complete/robust set of dumbbells, the Smith machine, the slam balls, etc, were all so useful!

Cons:

The price of the room service was crazy!! And the food at the bar on the ground floor was terrible. We invited some friends to join us for drinks and snacks and we thought the food would be exceptional, but it was far below par . . . it was significantly below average pub food: overfried calamari and chicken, and chips and quac that were pitiful

2026-05-09 via Nuitee
D
Daniel couple ch
9
will come back
Pros:

Very stylish hotel (light Japanese touch) - Small but comfortable room - staff was friendly and helpful. Particularly enjoyed the lobby for drinks (cocktails) and food (club sandwich!). Perfect location (central and quiet).

Cons:

n.a.

2026-05-09 via Nuitee
M
MEHMET couple tr
9
Pros:

Breakfast was fine . Would expect eggs be included in price . Room was very comfortable and clean .

Cons:

Prices might be a bit lower maybe ? And there could be more options of food selection at the Lounge .

2026-05-08 via Nuitee
D
Dhuha couple sa
10
Pros:

It was an amazing stay and honestly one of the best hotel experiences I’ve had. The staff were incredibly kind, welcoming, and helpful throughout my stay.

I faced an issue with the AC, and the team tried to fix it as early as 6 AM, which really showed how much they cared about guest comfort. When the issue continued, I requested a room change and they were very supportive and handled everything professionally and quickly.

The service, hospitality, and overall experience were outstanding, and I would definitely stay here again

A special thanks to Khrystyna and Marta for the lovely gift and apologies.

2026-05-07 via Nuitee
N
nadia solo_traveller my
10
One of the best accomodation in Oxford St/Marylebone area definitely!
Pros:

Fantastic location, wonderful staffs and great room service

Cons:

Nothing!

2026-05-06 via Nuitee
A
Anna couple gb
10
2026-05-06 via Nuitee