Quality Inn & Suites Mount Vernon

Hotels
•
Quality Inn
7.5 (207 reviews)
1125 E. Daniel Drive , Mount Vernon , US
+1 417-466-4511

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly/front desk staff
Safe, well-lit parking area
Clean towels / housekeeping performed
Good value according to some guests
Cons:
Mold/mildew and strong odors (including marijuana smell)
Broken/unavailable amenities (pool closed, elevator out, ice machine failing)
Meager/low-quality breakfast options
Refund/cancellation issues and slow service in some cases
Filthy stairs and some dirty in-room items (coffee maker)

Categories

Cleanliness
5
Multiple reviewers reported mold/mildew and strong odors (including marijuana) and filthy common areas; however towels were noted clean and one guest described their room as clean.
Service
9
Front desk repeatedly described as friendly and helpful; some delays and an unresolved refund/cancellation issue were noted and there are hints of outdated technology impacting speed.
Location
10
Consistently praised as convenient and close to event locations, right by the highway and well-lit, making parking feel safe.
Room Quality
7.5
Older property that needs work with firmer-than-expected beds and at least one dirty in-room coffee maker, but some guests found rooms acceptable/clean.
Amenities
6.5
Several amenities were unavailable or malfunctioning (pool closed with standing water, elevator out, ice machine failing, first floor closed), though basic services were still provided.
Value for Money
9
Mixed signals: one guest called it great value and others expected to pay full price despite reduced services; overall perceived as good value given location and price.
Food and Beverage
5.5
Breakfast described as meager (store-brand yogurt, fruit, frozen sausage biscuits) and limited; in-room coffee maker reported dirty by one guest.
Overall Experience
7.5
Overall mixed to negative impressions: several guests strongly discouraged staying due to safety/cleanliness and amenity failures, while others had acceptable, convenient stays supported by friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Welcome to Quality Inn & Suites in Mount Vernon!

Indoor Pool and Shared Lounge: Enjoy a relaxing stay with access to our indoor pool and shared lounge area, perfect for unwinding after a busy day of travel or work.

Delicious Breakfast Options: Start your day right with a buffet, continental, or American breakfast available every morning at our property, ensuring you have a fulfilling meal to kickstart your day.

Convenient Amenities: Benefit from free WiFi, private parking, a business centre, and a 24-hour front desk for all your needs during your stay with us.

Experience comfort and convenience at Quality Inn & Suites. Book now for a memorable stay!

Important information:

We do not rent to guests who live within 50 miles of the hotel.

Please note that the rooms are located on the second floor with no lift access.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Guest Reviews

7.5
Based on 207 reviews
Cleanliness: 5
Service: 9
Location: 10
Room Quality: 7.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 5.5
Overall Experience: 7.5
A
Angela • family_with_children • us
1
2026-10-21 • via Nuitee
D
Dean Knepp • extended_group • us
10
2026-10-19 • via Nuitee
J
Julie • couple • us
2
Not sure we will be back
Pros:

The front desk staff was very nice. The location was close to the event that we were doing in this city. The hotel is right by the highway and was well lit, so my car was safe. Towels were clean and delivered to the room and trash was taken out 1 time during my 3 nights there.

Cons:

The hotel had some construction still going on - no elevator for the 2nd floor - breakfast options were walmart yogurt, fruit and frozen sausage biscuits. Ice machine was on its last leg and would barely fill the ice bucket

2026-10-12 • via Nuitee
C
Clarissa • solo_traveller • us
9
2026-08-24 • via Nuitee
J
Joe Tom • couple • us
2
Not the best Choice for that night.
Pros:

Convenience

Cons:

The whole first floor was unavailable, the pool was closed, no elevator and my handicapped wife had to climb stairs. The stairs were filthy. Breakfast was meager at best, and full price was still expected.

2026-06-19 • via Nuitee
A
Aurora • solo_traveller • us
2
Do Not Come Here
Pros:

The front desk lady was as cool, but slow. Not really her fault, the tech is severely outdated.

Cons:

First off, haven't got our money back for our cancellation.

Walked in, the place smelled like mold and mildew. Was informed there was a flood on the bottom floor, so makes sense. Elevator doesn't work, pool is not working yet still filled with sitting water. Outside the poles are infested with bees and wasps. Got our room after 30+ minutes. Walked up to the second floor and it smells more like marijuana than a damn dispensary despite the "no smoking and no marijuana" policy"
Don't come here. Seriously, don't. It's awful. Smells AWFUL. It's moldy, not safe AT ALL for ANYONE. If you have children, elderly, or your even yourself; please don't come here. This place should just be shut down entirely. We had to go to another hotel and still haven't received our refund for booking. Avoid at all costs please <3

2026-05-25 • via Nuitee
J
JoAnn • solo_traveller • us
5
Would’ve been great if breakfast was available!
Pros:

Convenient

Cons:

First floor was closed due to some accident?

2026-05-13 • via Nuitee
K
Kayla • family_with_children • us
7
Stayed here one night while passing through to another state. The hotel is older and needs some work but was clean. The
Pros:

Convenient, great value, clean, friendly staff!

Cons:

Beds were harder than expected. The coffee maker in the room was dirty.

2026-05-10 • via Nuitee
R
Robert • extended_group • us
2
2026-05-08 • via Nuitee
D
Daniel • solo_traveller • us
10
Great place to stay!
Pros:

The staff was amazing. Very helpful.

Cons:

Due to unfortunate events, the whole first floor was shut down.

2026-04-30 • via Nuitee
T
Tena • solo_traveller • us
8
Cons:

No elevator

2026-04-28 • via Nuitee
C
Cheni • couple • us
8
2025-11-05 • via Nuitee
• couple • us
1
They had to shut down due to an accident. We couldn't stay
Cons:

Had to find other accommodations at the last minute.
Had our reservation for a year.

2025-11-04 • via Nuitee
M
Mark • couple • us
3
Unsatisfactory under the circumstances.
Pros:

There was water flooding down the hall around 5:30 am, so we didn't get breakfast or morning shower or time to dress for the day since we had to evacuate quickly.

Cons:

No one called or acknowledged our inconvenience which would have been a great gesture on their part. A discount/partial refund would have been nice.

2025-10-10 • via Nuitee
L
Lupejkis • couple • us
10
2025-09-11 • via Nuitee
A
Amy
10
Pros:

We arrived late, around midnight, and the front desk was very friendly. He upgraded our room because we are on our to our son's Marine graduation in San Diego. I would definitely recommend.

2025-09-10 • via Nuitee
R
Robert • partner
10
Pros:

none

2025-09-02 • via Nuitee
B
Brian • family
2
Pros:

Black mold

2025-09-02 • via Nuitee
S
Sondra • partner
8
Pros:

Nice clean property. Room was comfortable, clean and bed was soft! Clerk was really nice! Would suggest updating entrance to sliding doors for use of luggage cart and handicapped. Also maybe consider adding more than 2 handicapped parking spots.

2025-08-30 • via Nuitee
K
Kayla &amp; Jacob Vest • couple • us
8
Night shift lady was a huge impact of my husband and my review.
Pros:

The night shift lady

Cons:

No wake up call

2025-08-29 • via Nuitee