Prime Living Luxury Apartments

Hotels
9.2 (15 reviews)
Church Rd , Nairobi , KE

Facilities

Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Spacious apartments
Comfortable beds
Well-equipped rooms
Good security
Central location
Cons:
Unfriendly staff
Maintenance issues
Confusing building layout
No spa services
Problems with washer dryer
Additional cost for gym/pool

Categories

Cleanliness
8.8
The majority of guests were pleased with the level of cleanliness, frequently highlighting it as a positive aspect of their stay.
Service
6.3
Guests had mixed feelings about the service; some found the staff very helpful, while others encountered issues with unfriendly behavior and check-in procedures.
Location
7.7
Most reviews praised the central location of the hotel with easy access to local attractions, although there were some concerns about the immediate surroundings and vibe of the area.
Room Quality
7.9
Rooms were often described as spacious, well-equipped, and with comfortable beds, but there were several mentions of maintenance issues that impacted guests' experiences.
Amenities
6.5
While some guests appreciated the amenities like a security system and nearby shops, the lack of a spa and problems with the washer dryer and heating systems affected the satisfaction levels.
Value for Money
7
Opinions on value for money were generally positive, especially with the comfortable rooms, although the additional cost for gym/pool access was noted as a downside.
Food and Beverage
7
The in-house restaurant was well-received for its food quality, though its vegetarian-only menu and lack of alcohol were seen as limiting factors for some guests.
Overall Experience
8.2
The consensus among guests was that they had a positive experience, with many emphasizing their willingness to return and recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 11:19

Property Description

Luxurious Amenities
Experience a fitness center, concierge services, and a banquet hall. Indulge in exquisite dining at the on-site restaurant offering English breakfast daily.

Top-Notch Services
Benefit from a business center, express check-in, and express check-out. Enjoy the convenience of a roundtrip airport shuttle and free self-parking.

Comfortable Accommodation
Relax in one of the 24 guestrooms with well-equipped kitchens and Select Comfort beds. Stay entertained with 49-inch flat-screen TVs and free Wi-Fi.

Book your stay at Prime Living Luxury Apartments today to experience the epitome of luxury and comfort in Nairobi.

Important information:

* Only registered guests are allowed in the guestrooms.
* Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
* Free in-room WiFi has a 4-device limit.
* The property is professionally cleaned.
* Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 15 reviews
Cleanliness: 8.8
Service: 6.3
Location: 7.7
Room Quality: 7.9
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7
Overall Experience: 8.2
J
John
10
Pros:

Safe location and property security systems. Responsive and professional staff and owner. 3rd time staying here - will be back.

2024-10-16 via Nuitee
F
Fernandy family
10
Pros:

A lot of security and very nice property.

2024-04-17 via Nuitee
G
Godstime
10
Pros:

Nice apartment the staff are friendly

2023-05-28 via Nuitee
V
Verified traveler
6
Pros:

Rude staff at Le Mac , little instruction given on how to navigate the building and you had to pay additional to use ammeneties (pool, gym, etc)

2022-01-07 via Nuitee
P
Paul family
10
Pros:

The apartment was very roomy and had an excellent view. However, the chairs and living area had a strong smell of body odor and the couch had stains on it. There is road repair, which of course will have some noise. However, the banging goes nonstop throughout the night.

2021-09-14 via Nuitee
R
Ruth family_with_children
8
Pros:

Very nice but could do better with bathroom and showers her really wet !

2021-08-31 via Nuitee
V
Verified traveler partner
10
Pros:

This place was everything I could ask for . Clean , great hospitality , modern amenities , and beautiful views from my room. Would absolute recommend this place to someone looking to have a stay in Nairobi.

2021-07-31 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Excellent location- a home away from home. Plenty of space and amenities to enjoy. The apartment provides a good view of Nairobi.

2021-06-12 via Nuitee
V
Verified traveler family
8
Pros:

Excellent accommodation with plenty of space. Cons: hotel failed to send airport pickup as agreed, swimming pool and gym not included in the reservation as stated in hotel description, and location very difficult to find.

2021-05-29 via Nuitee
V
Verified traveler
8
Great Stay
Pros:

It was a good stay. Stayed in a 3 bedroom for 7 nights and I must say the apartment had beautiful furniture, the kitchenette was well equipped also.

2021-04-29 via Nuitee
A
Adam
10
, clean space
Pros:

The space was great! Very clean, modern, and comfortable. Plenty of pace for the whole family. Only issues were that our TV with DSTV didn’t work the whole time and the safe wasn’t able to be used either. One major safety concern is that you must have a key to get out of the unit. One family member left with the key and we trapped in the apartment for over an hour. Please change the lock omg methods on the doors as this is a fire hazard.

2020-03-17 via Nuitee
B
Bunnalin
10
Pros:

Brand new building in the Westlands area in Nairobi, Le Mac is beautifully designed with amazing views, great amenities and service. The location is convenient, it is close to the Westgate mall, ABC place among other nice areas. It is also very safe, clean, and the staff is friendly and helpful. I would stay here again if I come back to Nairobi and I highly recommend it for everyone.

2020-01-25 via Nuitee
D
Dirk Sven
8
Pros:

Sehr schönes Haus in guter Lage. Die Apartments sind so wie auf den Bildern. Wenn das Pool fertig und die Gastronomie eingezogen ist, wird das meine neue Lieblings Adresse in Nairobi. Es ist noch alles neu, und wird sich einspielen. Der Manager ist sehr freundlich und kümmert sich ausgezeichnet um seine Gäste.

2019-11-21 via Nuitee
V
Verified traveler self
10
Pros:

This is a new modern building, great location and with beautiful views of the city. Property was mordern and surpisingly spacious.

2019-10-29 via Nuitee
V
Verified traveler friends
10
Pros:

Prime Living is a very nice apartment in a nice part of Nairobi. We were on the 12th floor and had a beautiful view of Nairobi. They have a sky walk at the top of the building, and we got a 360 View degree incredible view of Nairobi. One of the staff took us up there.

The apartment was extremely clean. Most importantly the beds were very comfortable. It is good to have a comfortable bed to sleep in on vacation. Showers had terrific rested pressure and were clean. We loved that it had a washer / dryer combo so we could do laundry when traveling. We liked that it had a kitchen so we could prepare our own breakfast, saving time in the morning. This is a newer building and security is very good and is there 24 hours. I would highly suggest staying here.

2019-07-17 via Nuitee