Le Phénix Hôtel

Hotels
8.7 (1560 reviews)
7 Quai De Bondy , Lyon , fr
+33 4 78 28 24 24

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.7
Based on 1560 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
C
Cristina • solo_traveller • it
6
Pros:

Posizione ottima e staff molto cordiale e disponibile

Cons:

La stanza era carina, ma aveva un cattivo odore.

2026-08-15 • via Nuitee
P
peter • solo_traveller • at
10
Pros:

Sehr ruhig, trotz Nähe zum partyviertel

2026-08-15 • via Nuitee
A
AUTARD PIERRE • solo_traveller • fr
9
Agréable séjour en coeur de ville en coeur de ville
Pros:

Personnel efficace et agréable (accueil , renseignements sur transports , restaurants ),parking et garage.

Cons:

Rien

2026-08-15 • via Nuitee
A
Amanda8867 • solo_traveller • fr
9
Pros:

Joli hôtel idéalement situé près du parking St jean, bon petit-déjeuner

2026-08-15 • via Nuitee
A
Antonin • solo_traveller • fr
9
Pros:

L’emplacement, la superficie de la chambre, la propreté

Cons:

Rien

2026-08-14 • via Nuitee
C
claire • solo_traveller • fr
9
2026-08-13 • via Nuitee
K
Kim • extended_group • us
8
2026-08-13 • via Nuitee
F
France • couple • us
10
Incredible stay at Le Phénix hotel in Lyon, France!
Pros:

Very charming hotel. Close to old town.

Cons:

N/a

2026-08-12 • via Nuitee
R
roberta • couple • it
10
2026-08-11 • via Nuitee
J
Julien • solo_traveller • fr
6
Pros:

Petit déjeuner / emplacement

Cons:

Chambre médiocre (206) petite, pas agréable. Vielle baignoire avec rideau de douche.

2026-08-09 • via Nuitee
V
Veyckemans • solo_traveller • be
10
Pros:

Belles chambres, propres, literie de bonne qualité.

2026-08-09 • via Nuitee
L
Luca • family_with_children • it
9
2026-08-09 • via Nuitee
L
Laure • solo_traveller • fr
9
2026-08-09 • via Nuitee
M
M hand • couple • ma
5
2026-08-08 • via Nuitee
G
guy • extended_group • be
8
2026-08-06 • via Nuitee
A
Alexander Magnus • couple • no
8
2026-08-06 • via Nuitee
M
MARINA • couple • es
9
Lyon súper agradable
Pros:

La ubicación era estupenda, céntrica y con abundancia de restaurantes y cafeterías, aparte del servicio que ofrecía el propio hotel. La habitación realmente muy amplia, limpia, con cama grande y cómoda, el baño espacioso. Tenían en recepción agua fresca y una especie de limonada. El personal súper amable y simpático. Nos facilitaron información de la ciudad y los transportes y nos atendieron muy bien. No tuvimos problemas de ruidos.

2026-08-05 • via Nuitee
N
Nika • family_with_children • ru
10
2026-08-03 • via Nuitee
V
Vittorio • couple • fr
10
Pros:

Tout a été parfait, de l'accueil qui nous a été réservé, de la disponibilité du personnel, du côté charmant de l'établissement, de son emplacement et pour finir de son petit déjeuner en terrasse. Nous reviendrons fort probablement si nous devons séjourner à Lyon.

Cons:

Néant

2026-08-03 • via Nuitee
D
DJ • solo_traveller • nl
8
2026-08-03 • via Nuitee