Le Phénix Hôtel

Hotels
8.7 (1362 reviews)
7 Quai De Bondy , Lyon , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1362 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
T
Tingting • solo_traveller • us
10
Super convenient, clean, comfortable in center Lyon
Pros:

The location of the restaurant is great, so convenient to restaurants, city center shopping, and plenty of activities. It's close to bus station for transportation to train station and airport. The receptionist MAEL is great and very helpful for me to change my reservation and show me the map directions. I highly recommended this hotel if you visit Lyon.

2026-03-11 • via Nuitee
B
Blake • solo_traveller • gb
10
Incredibly comfortable stay.
Pros:

Beautiful boutique type property with an absolutely excellent location

Cons:

My room was a little on the small side

2026-03-09 • via Nuitee
J
Julien • couple • fr
9
Pros:

Le design, l emplacement et l accueil

2026-03-08 • via Nuitee
H
hikmet • extended_group • tr
1
2026-03-08 • via Nuitee
M
MARKELLA • extended_group • gr
9
2026-03-07 • via Nuitee
D
DOMINIQUE • family_with_children • fr
8
Pros:

Accueil à la hauteur du standing de l'établissement.
Produits locaux et petit déjeuner de qualité

Cons:

RAS

2026-03-07 • via Nuitee
P
Pascal • solo_traveller • ch
9
2026-03-04 • via Nuitee
P
philippe • couple • be
2
Hôtel à éviter à tout prix
Pros:

La localisation

Cons:

La chambre était vraiment minuscule, le plafond de la salle de bain tellement bas qu’on ne peut s’y tenir debout.

2026-03-02 • via Nuitee
C
CHRISTELLE • couple • fr
9
Très agréable
Pros:

L’accueil était chaleureux. La déco de l’hôtel et son emplacement au top.

2026-03-01 • via Nuitee
S
stephanie • couple • fr
10
Pros:

Acceuil, propreté, emplacement bref tout week end parfait

2026-03-01 • via Nuitee
Y
YOLAINE • couple • fr
7
2026-03-01 • via Nuitee
A
Annie Stokes • solo_traveller • us
9
Simple, affordable charm in Old Lyon
Pros:

What's not to like? It was a lovely stroll along the river, to get there. The man at the front desk was very helpful, the room was bright, airy and very clean and the breakfast buffet was very varied and delicious and served in a very attractive room overlooking the river. And the rate was very reasonable!

Cons:

For me there were no negatives. I was very happy and will be returning in August with 3 more people.

2026-02-27 • via Nuitee
S
Saunier • solo_traveller • fr
8
Pros:

Le petit déjeuner excellent, frais, varié

Cons:

la chambre très très petite

2026-02-25 • via Nuitee
L
La Pomme • couple • fr
9
2026-02-25 • via Nuitee
B
Borkan • extended_group • tr
9
2026-02-23 • via Nuitee
C
Camella • couple • fr
4
Pros:

L emplacement la literie

Cons:

Nous sommes sortis manger et à notre retour à l'hôtel, il n'y avait personne pour nous ouvrir. Nous sommes restés une demi-heure dehors dans le froid à attendre que l'on vienne nous ouvrir, malgré plusieurs tentatives avec la sonnette et j'ai même appelé l'hôtel, mais personne. Lorsque finalement on est venu nous ouvrir, la personne ne s'est même pas donné la peine de s'excuser.

2026-02-22 • via Nuitee
N
Nilykon • couple • tr
9
Pros:

Nicely renovated building. The river view is very good.

Cons:

Wish there was a shelf underneath the lavatory, or on the side. The toiletteries are becoming wet because they are so close to the faucets. No shower, only bath tub.

2026-02-22 • via Nuitee
C
celine • couple • fr
8
Pros:

La chambre

Cons:

Prix de la place de parking et du petit déjeuner que nous avons décidé de ne pas prendre

2026-02-22 • via Nuitee
J
Julienne • solo_traveller • au
9
2026-02-22 • via Nuitee
R
Rita • solo_traveller • ca
9
Hôtel de premier choux
Pros:

Hôtel très bien situé pour visiter autant le vieux Lyon que la Croix-rousse et la péninsule.
Le personnel est très accueillant et la chambre était très propre et confortable. Ce sera mon choix lors d'un prochain séjour.

2026-02-22 • via Nuitee