Le Phénix Hôtel

Hotels
8.7 (1587 reviews)
7 Quai De Bondy , Lyon , fr
+33 4 78 28 24 24

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.7
Based on 1587 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
D
Dick • couple • se
8
2026-09-05 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

Ruhig und zentral.
Geschmackvolles Zimmer.

2026-09-05 • via Nuitee
A
Anniek • couple • nl
10
Aanrader!!
Pros:

Locatie was super, personeel was super vriendelijk, het hotel zag er super smaakvol en gezellig uit. De kamer was enorm

2026-09-05 • via Nuitee
G
Genevieve • couple • au
10
2026-09-04 • via Nuitee
T
Theresia • solo_traveller • at
10
Pros:

Sehr schönes, neu renoviertes Hotel mit viel Flair und in guter Lage.

2026-09-04 • via Nuitee
M
Mark • couple • au
5
The attic rooms are very average.
Pros:

Position was good

Cons:

The room was up a few steps off of the lift
There was a noisy motor adjacent running on and off all day and night. The safe did not work, we were offered a secure space in hotel safe. Very inconvenient.

2026-09-03 • via Nuitee
C
Carola • couple • se
10
Bo där när du vill besöka Lyon.
Pros:

Centralt läge. Bra frukost. Fina rum. Mycket trevlig personal

2026-09-03 • via Nuitee
P
Paintitblack • extended_group • ch
9
Absolut empfehlenswertes Hotel.
Pros:

Sehr freundliches Personal, hilfsbereit und kompetent. Velokeller vorhanden. Sehr gute Lage.
Zimmer neu renoviert.

Cons:

Frühstücksbuffet könnte etwas reichhaltiger sein.

2026-09-02 • via Nuitee
P
Pierre Alexandre • solo_traveller • fr
9
Agreable et confortable
Pros:

le confort et la taille de la chambre

Cons:

le petit déjeuner qui manque de diversité à mon goût, prix du parking...

2026-09-02 • via Nuitee
W
walter javier • couple • ar
9
Hermoso
Pros:

Hermoso Hotel con muy buena ubicacion, el personal muy amable rico el desayuno y con buen sistema de parking previa reserva!

2026-09-02 • via Nuitee
V
Valentin • solo_traveller • ro
9
2026-09-02 • via Nuitee
M
MetaFM • solo_traveller • no
9
Charming hotel in Vieux Lyon
Pros:

The location right in Vieux Lyon. Clean and comfortable room. Friendly staff.

Cons:

No view from my room, but was not in Lyon to stay in the room anyway.

2026-09-01 • via Nuitee
A
Anke • couple • nl
10
2026-08-31 • via Nuitee
M
Marcello • family_with_children • it
9
Pros:

Cozy hotel in avery nice location, short walk away from every key place in town. Parking a few steps away from the hotel. Breakfsat was excellent!

Cons:

Garage was relatively samll, exiting from the parking space when the grage was full required a lot of manouvers

2026-08-30 • via Nuitee
P
Pierre-Antoine • solo_traveller • fr
10
2026-08-29 • via Nuitee
H
Hugh • solo_traveller • fr
10
2026-08-29 • via Nuitee
C
CEDRIC • couple • fr
8
Proche du vieux Lyon, hôtel confortable
Pros:

Belle déco et super emplacement. Personnel au top

Cons:

Salle de bain moins moderne que le reste, rideau de douche plutôt bas de gamme et étonnant à ce niveau de prix de chambre

2026-08-28 • via Nuitee
K
Karl-Heinz • couple • de
8
2026-08-27 • via Nuitee
K
Kapuly • couple • ch
8
2026-08-27 • via Nuitee
F
Frederic • couple • fr
9
Top
Pros:

Bon emplacement
Personnel très sympathique
Petit déjeuner excellent

2026-08-26 • via Nuitee