Cerretani Hotel Firenze - MGallery Collection

Hotels
MGallery
9.2 (2619 reviews)
Via de' Cerretani 68 , Florence , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Uncleanliness
Limited food options
Smelly rooms in some cases

Categories

Cleanliness
7.72
Repeated mentions of uncleanliness and unsanitary conditions.
Service
10
Positive comments on staff assistance, though some negative feedback exists.
Location
10
Great location near major attractions, praised in multiple reviews.
Room Quality
9.22
Mixed reviews; some reported issues like smell, but others enjoyed comfortable accommodations.
Amenities
9.22
Average experience, with some amenities mentioned positively and others negatively.
Value for Money
9.22
Prices noted as high compared to offerings, impacting perceived value.
Food and Beverage
8.22
Issues with the breakfast options and limited menu, impacting experience.
Overall Experience
10
Generally positive experiences reported with significant feedback on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Luxurious Accommodations
Hotel Cerretani Firenze offers elegantly furnished rooms with modern amenities, including Wi-Fi access and satellite TV. The private bathrooms with luxurious slippers add a touch of indulgence to your stay.

Convenient Services
Indulge in buffet-style breakfast at the MGallery Collection or enjoy drinks at Café Bar Il Michelangelo. With 24-hour room service and staff assistance in arranging trips to nearby attractions like the Uffizi Gallery, your comfort and convenience are our top priorities.

Historical Charm
Located in a restored 17th-century building with views of the Cappelle Medicee, our hotel perfectly blends historical charm with modern luxury. Experience the rich history of Florence while enjoying a truly upscale stay.

Book your stay at Hotel Cerretani Firenze for an unforgettable experience in the heart of Florence.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. In case of no show of the same credit card used during the booking, the hotel will cancel the existing booking.

The payment will be made upon check in.

Please, be aware that during the winter season there is only heating and no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 42 per day.

Location

Guest Reviews

9.2
Based on 2619 reviews
Cleanliness: 7.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.22
Value for Money: 9.22
Food and Beverage: 8.22
Overall Experience: 10
G
giulia family_with_children it
10
2026-04-25 via Nuitee
H
Honny70 solo_traveller it
8
2026-04-25 via Nuitee
E
Elena couple il
10
Pros:

Все

Cons:

Дороговато

2026-04-25 via Nuitee
F
Franck solo_traveller fr
9
2026-04-25 via Nuitee
E
Eileen couple gb
10
Exceptional hotel
Pros:

Very convenient for everything. Staff were exceptional and very comfortable room. Nice touch was the afternoon tea every afternoon.

Cons:

Nothing

2026-04-24 via Nuitee
G
Guy couple il
10
Pros:

The service, staff, all was perfect

Cons:

Nothing

2026-04-24 via Nuitee
M
McPeek family_with_children us
10
Pros:

Location to everything we needed! 2 minute walk to the Cathedral, 4 minute walk to the train station. We had so much fun!

Cons:

The breaker in our room tripped twice but no issue getting someone's help with it!

2026-04-24 via Nuitee
A
Angela couple au
10
Fabulous hotel and very central
Pros:

Loved our stay at Cerretani Hotel, our room was huge, we had a king suite room. The staff were very friendly. Hotel was in a fabulous area close to Duomo and walking distance to train station and most of the other sights we wanted to see. We loved our stay

Cons:

Nothing

2026-04-23 via Nuitee
J
Janus solo_traveller dk
9
2026-04-23 via Nuitee
A
Anas couple sa
9
Pros:

الموقع ممتاز، الامان عالي وما تدخل الفندق الا ببطاقتك
والموظفين يخدمون ويساعدون بنفس طيبه

2026-04-23 via Nuitee
C
Carlos solo_traveller ar
5
Podría resumirla en buena
Pros:

La ubicación

Cons:

Sentí un olor cloacal

2026-04-22 via Nuitee
A
Angela Anna couple it
10
2026-04-21 via Nuitee
A
Alghamdi couple sa
10
Amazing stay
Pros:

Everything

Cons:

Nothing

2026-04-20 via Nuitee
T
Thierry Leung solo_traveller mu
9
2026-04-19 via Nuitee
couple ie
10
2026-04-19 via Nuitee
G
Gabriel couple br
7
2026-04-19 via Nuitee
J
Jessica und Pietro extended_group ch
8
Pros:

tolle Lage und gute Ausstattung

Cons:

Dusche könnte besser sein

2026-04-19 via Nuitee
S
Seyla extended_group tr
8
2026-04-18 via Nuitee
D
Digna solo_traveller ph
9
2026-04-18 via Nuitee
A
Amanda couple at
9
Attentiv Staff good breakfast assortment and fabulous room
Pros:

Fabulous Location! Difficult to unload if comming by car but parked up on the pavement

Cons:

The sewage smell in the Lobby

2026-04-18 via Nuitee