Cerretani Hotel Firenze - MGallery Collection

Hotels
•
MGallery
9.2 (2484 reviews)
Via de' Cerretani 68 , Florence , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Uncleanliness
Limited food options
Smelly rooms in some cases

Categories

Cleanliness
7.72
Repeated mentions of uncleanliness and unsanitary conditions.
Service
10
Positive comments on staff assistance, though some negative feedback exists.
Location
10
Great location near major attractions, praised in multiple reviews.
Room Quality
9.22
Mixed reviews; some reported issues like smell, but others enjoyed comfortable accommodations.
Amenities
9.22
Average experience, with some amenities mentioned positively and others negatively.
Value for Money
9.22
Prices noted as high compared to offerings, impacting perceived value.
Food and Beverage
8.22
Issues with the breakfast options and limited menu, impacting experience.
Overall Experience
10
Generally positive experiences reported with significant feedback on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Luxurious Accommodations
Hotel Cerretani Firenze offers elegantly furnished rooms with modern amenities, including Wi-Fi access and satellite TV. The private bathrooms with luxurious slippers add a touch of indulgence to your stay.

Convenient Services
Indulge in buffet-style breakfast at the MGallery Collection or enjoy drinks at Café Bar Il Michelangelo. With 24-hour room service and staff assistance in arranging trips to nearby attractions like the Uffizi Gallery, your comfort and convenience are our top priorities.

Historical Charm
Located in a restored 17th-century building with views of the Cappelle Medicee, our hotel perfectly blends historical charm with modern luxury. Experience the rich history of Florence while enjoying a truly upscale stay.

Book your stay at Hotel Cerretani Firenze for an unforgettable experience in the heart of Florence.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. In case of no show of the same credit card used during the booking, the hotel will cancel the existing booking.

The payment will be made upon check in.

Please, be aware that during the winter season there is only heating and no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 42 per day.

Location

Guest Reviews

9.2
Based on 2484 reviews
Cleanliness: 7.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.22
Value for Money: 9.22
Food and Beverage: 8.22
Overall Experience: 10
Y
youcef douadi • family_with_children • fr
9
2026-03-27 • via Nuitee
G
Gabriele • family_with_children • it
10
Pros:

Posizione centrale, personale gentilissimo e camere confortevoli, grazie di tutto per la splendida ospitalità

2026-03-24 • via Nuitee
Z
zurcher • family_with_children • mx
10
Pros:

La atención de su personal

2026-03-23 • via Nuitee
B
Bektas • couple • tr
7
2026-03-22 • via Nuitee
M
Matteo • couple • it
10
Pros:

Ottima posizione
Staff molto cortese e disponibile
Ambiente moderno molto pulito

Cons:

Cuscini troppi morbidi.

2026-03-22 • via Nuitee
L
Lyndsey • couple • ie
10
Perfect stay in Florence
Pros:

Wonderful stay at Cerretani. The property was in such a great location. To the left - steps from the Duomo; to the right - 5 mins to the train station. The room was beautiful and so comfortable. Super comfortable bed. So quiet even though it’s in the heart of the action. The staff were so friendly and couldn’t have done any more for us. Will definitely be staying here again on my next visit to Florence.

Cons:

Nothing

2026-03-22 • via Nuitee
M
Mehmet • solo_traveller • tr
9
Çok güzel ve rahat bir tatil geçirdik tekrar gideriz çok teşekkürler
Pros:

Çok merkezi konumu harika
Kahvaltısı çok güzel
Temiz
Personel çok yardımcı ve güler yüzlü

Cons:

Giriş ve lobide ağır koku vardı

2026-03-22 • via Nuitee
S
Serkan • family_with_children • tr
10
Pros:

Konum. Temizlik. Kahvaltı. Personel. Hepsi çok iyi

Cons:

Belirgin bir olumsuzluk yoktu

2026-03-21 • via Nuitee
K
Kivanc Acar • family_with_children • tr
10
Great experience
Pros:

The room was great. The hotel location was also very good. It was very close to both the train station and the main attractions.
The room was very clean. The staff were attentive and helpful.
Only the breakfast could be a bit better.

Cons:

Breakfast could be better

2026-03-21 • via Nuitee
Y
YALÇIN • family_with_children • tr
8
2026-03-20 • via Nuitee
M
maria anna • family_with_children • it
10
Pros:

Struttura meravigliosa 🤩 posizione perfetta.
Staff impeccabile, tutti super gentili, educati e sempre sorridenti. Complimenti a tutti ❤️
Ci ritornerò presto, super consigliato.

2026-03-20 • via Nuitee
M
Marcia Maria • extended_group • br
9
2026-03-19 • via Nuitee
J
joan • couple • us
9
Great place overall
Pros:

Great location , friendly staff-felt welcomed and appreciated

Cons:

Funny smell in the stairwell

2026-03-19 • via Nuitee
M
María del Carmen • solo_traveller • es
10
2026-03-19 • via Nuitee
S
SUNMEE • family_with_children • kr
10
2026-03-18 • via Nuitee
H
Hajrullah • couple • xk
9
2026-03-18 • via Nuitee
C
Cristina • family_with_children • es
10
Pros:

La ubicación excelente. Es bastante silencioso. Está muy limpio .las camas y almohadas son super cómodas. El baño es muy grande y muy nuevo.
Todo el hotel reformado y nuevo.

Cons:

En la recepción huele un poco a cañería .

2026-03-18 • via Nuitee
C
Claus Peter • couple • de
9
Pros:

Sehr schönes Hotel
Super Frühstück

2026-03-17 • via Nuitee
Z
Zoe • couple • gb
8
Nice central hotel
Pros:

Central location, near train station

Cons:

Toiletries and milk/sugar not always refilled in room

2026-03-17 • via Nuitee
J
Julyssa • couple • us
10
Beautiful remodeled hotel. Includes breakfast. Clean and great staff
Pros:

Great location. Remodeled more modern.

Cons:

Location is perfect. So close to the train station and airport. Very close to the dome

2026-03-17 • via Nuitee