Wyndham Garden Hotel Cross Lanes Charleston

Hotels
•
Wyndham Garden
8 (2094 reviews)
102 Racer Drive , Charleston , US
+1 304-776-8070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location is convenient
Staff were friendly
Cons:
Cleanliness was a significant concern
Room amenities had issues

Categories

Cleanliness
6.75
Several reports of stains and roaches indicate significant concerns about cleanliness.
Service
8.75
Staff were described as friendly and accommodating, though some issues noted.
Location
9.25
Multiple reviews highlight convenient location near shops and attractions.
Room Quality
7.25
Concerns about musty smells, plumbing issues, and general maintenance noted.
Amenities
7.75
Pool availability and condition was inconsistent, affecting overall amenity experience.
Value for Money
8.25
Some felt the price was high given the issues seen during the stay.
Food and Beverage
7.25
Breakfast quality described as below expectations, impacting overall food and beverage experience.
Overall Experience
8.75
Despite issues, some guests were satisfied with their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:56

Property Description

Convenient Location
The Wyndham Garden hotel is ideally situated off Interstate 64, just minutes away from popular attractions like Mardi Gras Casino and downtown Charleston.

Luxurious Amenities
Experience comfort and convenience in every well-appointed guest room, complete with essential amenities like coffee makers, microwaves, and refrigerators. Enjoy free high-speed Internet, complimentary breakfast, and unwind in the tropical indoor pool or hot tub.

Business-Friendly Facilities
For corporate guests, take advantage of meeting spaces, a business center, and access to fax and copy services. Wind down at the on-site restaurant, Garden Grille, or explore the variety of dining options nearby.

Book now to elevate your stay at the Wyndham Garden hotel in Cross Lanes, WV.

Important information:

You must show a valid photo ID and credit card upon check-in.

No Pets allowed in all our Junior King Suite rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2094 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.75
E
Elizabeth • family_with_children • us
10
Pros:

It was cozy and clean. Staff was friendly and helpful.

Cons:

The lack of garden 🤣🤣

2026-10-23 • via Nuitee
S
samuels • solo_traveller • us
6
It was fine
Pros:

Good breakfast

Cons:

Location

2026-10-22 • via Nuitee
B
Brian • family_with_children • us
10
Comfortable, clean, and peaceful
Pros:

Convenient, yet private

Cons:

Would love to see vending machines on the 2nd floor

2026-10-22 • via Nuitee
K
Kim • couple • us
8
2026-10-21 • via Nuitee
R
Riccardo • solo_traveller • us
5
Pros:

Easy to get there, close to the highway

Cons:

Pool under maintenance
Fitness equipment not working
Breakfast disappointing

2026-10-20 • via Nuitee
L
Lisa • couple • us
5
Pros:

Staff was very polite, breakfast was pretty good. It was in a convenient location to where I needed.

Cons:

My room was over booked but the staff was super friendly and offered me options. The bathtub in my room would'nt drain while taking a shower. When turning on the water in the bathtub it sounded like the pipes where going to bust. There was a sticky substance in the floor.

2026-10-19 • via Nuitee
J
Jason • solo_traveller • us
1
Pros:

Cheap

Cons:

Musty Smell, TV Broke, Squeaky AC/Heat, Clogged drains, indoor Pool Closed.

2026-10-11 • via Nuitee
B
Bruce • solo_traveller • us
10
Decent
Pros:

Open bar and restaurant sooner

Cons:

Open and get Staffed

2026-10-11 • via Nuitee
G
Gribbin • solo_traveller • us
8
2026-10-10 • via Nuitee
B
Brandi • couple • us
3
2026-10-07 • via Nuitee
P
Pamela • couple • us
3
Way overpriced for an old, cheap building.
Pros:

Close to dog track/casino. Staff was friendly

Cons:

Hot breakfast was cold. Our room was right by an outside door and by the ice machine. Slamming doors and ice machine throughout the night. Slept hardly at all. The shower curtain bar was barely hanging up. The curtain kept slipping to the middle and water was getting everywhere. Stayed 2 nights, housekeeping didn’t even pick up the trash.

2026-10-07 • via Nuitee
A
Amber • solo_traveller • us
5
Pros:

The bed was very comfortable and loved the water pressure for shower.

Cons:

I had to switch rooms due to me finding and killing three baby roaches.
The front clerk was nice about it and switched my room.
I seriously doubt I would stay there again.

2026-09-18 • via Nuitee
K
Kelly • family_with_children • us
3
Will never stay again.
Pros:

Nothing

Cons:

Our room had ants in the morning all over the desk - it smelled like mildew & there was a small residential dehumidifier in the hallway.

2026-09-07 • via Nuitee
T
Tia • solo_traveller • us
8
2026-09-01 • via Nuitee
J
Justin • couple • us
1
Our stay was one of the most uncomfortable and unsafe feeling that we never want to go through again
Pros:

Nothing, the surroundings were nice . Rural king is amazing and Sheetz is always nice to have nearby.

Cons:

Almost everything! Better cameras , staff members who know what their jobs are and are concerned about my issues with the facility.Maybe to go a little above and beyond to sort out a problem. We will never stay there again. People tried to break into our truck . We hadn't been there 2 hours and some guys told us about it . Horrible experience! Staff did not care at all.

2026-08-30 • via Nuitee
J
Jerry & Sara • solo_traveller • us
8
Pros:

Room was good, the bed was comfortable.
Pool was very clean.

Cons:

A little dated.

2026-08-22 • via Nuitee
H
Heidi • couple • us
10
2026-08-22 • via Nuitee
S
Sandra • family_with_children • us
8
2026-08-13 • via Nuitee
C
Cecilia • extended_group • us
7
Pros:

N/a

Cons:

The room needs updated and smelled of old smoke.

2026-08-12 • via Nuitee
B
Bryson • couple • us
7
2026-08-08 • via Nuitee