The Georgian Terrace

We stayed for two nights for a wedding. I would never stay there again. Starting with reservations- we wanted to request an early check in. We were told our reservation was noted. Another family member was told they do not do that and a 3rd family member was told there was a charged. You could not get a straight answer. A few days some got a link to PAY for an early checking. The outside and lobby are beautiful. The suites are run down. We had two broken microwaves in our kitchen, floor boards pealing up, a refrigerator that was always full of water. The bathroom mirror was cracked. The “master bedroom” had the dresser up again the bed so you couldn’t open any drawers. The hotel had no amenities except a gym. The Speakeasy was nice, but the bartender was rude to everyone in our group. There are many other options in the area that we would try next time.

here for wedding. room was nice, but there should have been some beverages in the fridge. Nobody came and cleaned our room.so no fresh towels and full garbage cans.

Location and customer service was great

This is DEFINITELY NOT a 4⭐️hotel…to compare this place to Motel 6 would be an insult to Motel 6… the staff is rude when we simply asked for a towel. The front desk will not call you back when you ask for simple things like a minifridge that was promised to be in your room also no microwave but again don’t ask for one and the pool, which I have attached photos is not what was promised on the website. None of the amenities listed were even in the room or offered.

Great stay, comfortable bed, good location actoss the street from Fox theater. Walkable to art museum, restaurants. Beautiful neighborhood behind hotel to walk in. Check out Mary Macs Tea Room. Rooms a little dated. Staff very friendly

This hotel is steeped in history and architecture, both of which I love! The staff couldn’t be more accommodating! My room was very spacious and well appointed, The in house restaurant ( The Livingston ) was a delight to both the taste buds and eyes! I will definitely stay at The Georgian Terrace anytime I’m in Atlanta!

The facility is lovely and I have stayed at the Georgian Terrace several times. The only complaint I have, is that my reservation was for a room with two double beds and I was placed in a single king room. I made my reservation in advance and was told upon check in that it was for two double beds, but after arriving at my room, just the single king. When I asked about a room that had two double beds, I was told that was not available.
The staff is courteous and professional.

Have stayed here many times for shows at the Fox but this once-beautiful place has gone significantly downhill. We will not pay these prices for bad service and poor quality rooms again. So sad…..

My iPad Pro was stolen and a dent was found in my g wagon.

Nice stay. Room was well prepared and clean. Restaurant service was very good and food was delicious!

I had a wonderful stay at The Georgian Terrace. I want to thank Jada for the incredible kindness and customer service she showed me. I came to work The Sound of Music across the street at The Fox Theatre. There was a mishap where I didn’t get a room with my company and was forced to stay at a nearby terrible hotel. Jada was my angel and made sure I got a beautiful room here. It made me stay in Atlanta enjoyable and feel like home. Thank you Jada!!!

The hotel is lovely and the restaurants are nice. We had a two bedroom suite and it was not nice. Peel and stick hook in the bathroom with holes where a real one should go, cracked glass in picture on the wall, no mini fridge but a full size washer and dryer?? Just an odd room that seriously needs an upgrade but they charge like it’s the Ritz. Only one ice machine in the entire hotel works so you have to go all the way down for ice. Never emailed my receipt as they said it would be and I was charged a lot more than expected but can’t see why. Just not a good overall experience for a LOT of money.

Was disappointed in my stay this time with GT. Booked a 2 bedroom apartment and it was outdated, had outlets that were not working, no body wash/conditioner in the shower, and the worst of all- the kitchen floor, just disgraceful for what was supposed to be a luxury hotel. See photos

I had requested a room close to the elevator and was given a room at the farthest distance away from the same. Both my wife and myself are geezers and have difficulty walking. Also found a personal water bottle and waste paper left by the cleaner. Otherwise, the room was excellent and your staff provided excellent service. Brunch at the Livingston was, as always, exceptional .

Hotel was unable to honor our reservation- first time stay. They did provide a refund on the stay and comped our parking. They seem to have major communication issues amongst the staff.

Great friendly service, spacious accommodations. Everything is great except elevators, too few and slow

We first arrived and were given our room #. When we went to our room, we unlocked our room and walked in on another couple who were already in our room. Still not 100% sure who had the wrong room, but either way, we all had keys to the same room. The front desk gave us a different room, but the room was in poor condition, with “banged up” walls, bathroom and paint. All of the light switches didn’t work, nor did all of the outlets. The top of the bed and all of the baseboards had a lot of dust, which I understand isn’t 100% preventable, but it was ALOT of dust. We didn’t complain while we were there, because we had already been to the front desk because we had to complain about walking in on another couple when we first arrived. We didn’t want to keep complaining, but it was unsettling, afraid that at anytime, someone else could have their keys unlock our room. We were told that management would reach out to us during our stay, and we never heard from anyone. Completely unacceptable when you pay quite a bit for a room per night, and then this happens. We could have stayed anywhere, but chose the Georgian Terrace. This is the 3rd time we’ve stayed here. The 2nd time we stayed was a similar situation, so unless something changes, we will not be returning to this hotel. Very unfortunate for such a historic hotel. We’ve stayed here multiple times because of the location. We’ve stayed multiple times at The Starling and the Wylie Hotel, both in Midtown, and both hotels offered more charm, customer service service and cleaner rooms.

Great location and all the staff were very kind and attentive. We stayed for three nights and we didn’t receive any housekeeping service. We had to ask for towels and coffee for our room was a little difficult to get. Also, our room wasn’t as clean as it should have been. There were dead bugs around the shower and a lot of dust. Again, staff were all lovely, just disappointed in lack of housekeeping.

Let me start off by saying I travel for a living and stay in different hotels across the world weekly. I booked this hotel for a special occasion (my daughter's prom which was being held across the street at The Fox). Our stay was anything but special. I paid extra for early check-in , a high floor, and late check-out and all were approved in advance. When I arrived for early check-in I was told my room wasn't ready and I would need to come back at check-in time in like 4hours. I informed the front desk clerk that the only reason I arrived early was because I had requested early check-in. He rudely said "Yes and that's why its called a request. The rooms not ready". I then showed him that I had confirmation that the request was approved. After that they magically made a call and got a room ready for me within 15mins. The room they gave me was out dated (with worn out furniture and appliances). The room also wasn't the cleanest (stains on the couch and crumbs on the counter in the kitchen). I wanted to ask for another room even if it was later but the attitude of the front desk staff was so unfriendly I just let it go and cleaned the room myself. Getting from your room to the parking garage is a hassle as there are only 2 elevators and they are slow. Then on check out day I was trying to get our things from the room to my car in the parking garage so I asked for a cart so I wouldn't have to make so many trips. The Bellhop was rude and scolded me asking why I needed the cart and for how long and when exactly was I leaving because he didn't want me to keep the cart for longer than a couple of minutes because they don't have a lot of carts. Which brings me to the main reason for my one star review; the staff. The staff was cold, unwelcoming and lacked willingness to help. Anytime I went up to the front desk I was ignored. They weren't busy, there would be no line but they would just ignore me fiddling on their phones or talking to each other. I will never stay here again.

I have stayed at the Georgian Terrace several times and each time the stay exceeds my expectations. The rooms are spacious with elegant marble touches. The staff is friendly and welcoming. Everyone truly wants to please and accommodate all who stay at this landmark hotel.