Doubletree By Hilton Jabal Omar Makkah

Hotels
•
Doubletree by Hilton
9.4 (11529 reviews)
Jabal Omar , Makkah , SA
+966 12 556 0700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Convenient location
Cons:
Slow service response
Issues with mattress comfort
Limited breakfast options

Categories

Cleanliness
9.45
Overall sentiment is positive with mentions of cleanliness, but issues reported in some reviews suggest minor concerns.
Service
9.75
Generally positive feedback with some concerns about slow response times, balanced by many mentions of friendly staff.
Location
9.45
Positive remarks about location, though some guests mentioned it being challenging for those with mobility issues.
Room Quality
8.95
Mixed reviews, with some highlights on room quality with certain complaints about mattress comfort.
Amenities
9.65
Compliments regarding amenities offered, including free shuttle services and good room service.
Value for Money
8.45
Certain reviews express that the hotel may not provide the expected value, especially in relation to service delays.
Food and Beverage
9.55
Positive mentions of breakfast quality and food safety, although some varieties were noted to be limited.
Overall Experience
9.95
General consensus is highly positive with several guests labeling their stay as outstanding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:26

Property Description

Luxurious 4-Star Accommodation
Doubletree By Hilton Makkah Jabal Omar offers a luxurious stay in Makkah, with modern amenities and elegant rooms to ensure a comfortable experience for guests.

Convenient Facilities and Services
Guests can enjoy a range of facilities including a restaurant, room service, and a 24-hour front desk. Stay connected with free WiFi throughout the property and have peace of mind with private parking available at an extra charge.

Comfortable Rooms with Stunning Views
Each room at Doubletree By Hilton Makkah Jabal Omar features air conditioning, a flat-screen TV, and a private bathroom. Some rooms even boast a balcony with breathtaking views. Guests can start their day with a delicious breakfast offering various options.

Experience luxury and convenience at Doubletree By Hilton Makkah Jabal Omar. Book your stay now for an unforgettable experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.

Children aged 0–18 years can stay free of charge when using existing bedding, and when sharing a room with a paying adult on a room-only rate.

Children 5 years and under enjoy complimentary meals.

For children aged 6–11 years, a 50% discount is available on meals.

From the age of 12, children are considered adults for meal charges.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

9.4
Based on 11529 reviews
Cleanliness: 9.45
Service: 9.75
Location: 9.45
Room Quality: 8.95
Amenities: 9.65
Value for Money: 8.45
Food and Beverage: 9.55
Overall Experience: 9.95
R
Rehan • extended_group • pk
10
2026-10-24 • via Nuitee
S
Saleh • couple • sa
10
2026-10-24 • via Nuitee
N
Ndeye Ndoumbe • couple • sn
8
Excellent
Pros:

Propreté et disponibilité du personnel surtout à la réception

Cons:

Il faut plus de transport à l’heure de prière

2026-10-24 • via Nuitee
A
Abrar • couple • us
10
2026-10-23 • via Nuitee
N
Noreen • couple • gb
10
Will definitely be staying here again.
Pros:

Excellent customer service.

Cons:

Nothing

2026-10-23 • via Nuitee
K
Kadir • extended_group • tr
10
2026-10-23 • via Nuitee
B
Baiju • solo_traveller • sa
8
2026-10-23 • via Nuitee
M
Mahmoud Abousamra • solo_traveller • qa
10
2026-10-23 • via Nuitee
H
Haroon • solo_traveller • sa
10
2026-10-23 • via Nuitee
S
Sana • couple • ae
2
2026-10-23 • via Nuitee
K
Kadir • family_with_children • tr
10
2026-10-23 • via Nuitee
M
Mariam • solo_traveller • ly
6
2026-10-23 • via Nuitee
A
aryam • extended_group • sa
7
Pros:

الغرفه و سرعة الاستجابه و

Cons:

عدد سيارات الي تودي الي الحرم قليله فقط ٢ وكميه الناس اكثر

2026-10-22 • via Nuitee
Y
Yousuf • couple • om
7
Cons:

Room cleaning

2026-10-22 • via Nuitee
B
Beenish • couple • pk
8
It was awesome
Pros:

Value for money and cart dropping off to and from haram every 2 mins

Cons:

Breakfast is 90% Arabic food they should add some continental dishes for international tourists

2026-10-21 • via Nuitee
Y
Yusree • couple • za
9
Comfortable, enjoyable. I would go back there anytime
Pros:

Very warm welcoming environment with excellent amenities

Cons:

N/A

2026-10-21 • via Nuitee
E
EMAN • extended_group • sa
10
من اجمل واخف الرحلات ا في المسجد الحرام
Pros:

متكاملة … توفير عربات لكبار السن ..

Cons:

لايوجد

2026-10-21 • via Nuitee
B
Bakyt • extended_group • us
8
2026-10-21 • via Nuitee
M
Moutaani • couple • ma
7
2026-10-21 • via Nuitee
مستورة • couple • gb
10
كانت اقامة مريحة وهادئة ولكن كان يوجد بعض النواقص في دورة المياه مثل فرشاة الاسنان والمعجون
Pros:

هدوء المكان وتنوع الافطار

Cons:

عدم وجود اجهزة تعطير في الممرات

2026-10-21 • via Nuitee