Tru by Hilton Knoxville North I75

Hotels
Hilton Worldwide
9.2 (742 reviews)
5418 Pratt Road, Knoxville, Tennessee, 37912 , Knoxville , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good value for money
Modern rooms
Cons:
Amenities could improve
Some issues with room smell
Limited variety in breakfast

Categories

Cleanliness
9.38
Most reviews praised the cleanliness of the rooms and facilities.
Service
9.85
Staff was consistently described as friendly and helpful, providing excellent customer service.
Location
9.39
Multiple reviews indicated that the location was convenient and favorable.
Room Quality
8.84
Rooms are described as comfortable and modern but noted with slight issues like smells.
Amenities
8.37
While some amenities were highlighted, others like breakfast variety could be improved.
Value for Money
9.33
Many found the complimentary offerings and overall experience to provide good value.
Food and Beverage
8.88
Complimentary food and breakfast were generally well-received.
Overall Experience
9.55
Overall satisfaction from guests with commitments to return and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Relax and Rejuvenate
Enjoy recreational amenities including an indoor pool and a 24-hour fitness center for a refreshing stay.

Delicious Dining and Daily Breakfast
Indulge in snacks from the convenient snack bar/deli, and savor a complimentary full breakfast daily.

Convenient Amenities for a Pleasant Stay
Benefit from a business center, dry cleaning/laundry services, and a 24-hour front desk. Plus, enjoy free self-parking during your stay.

Make yourself at home at Tru by Hilton Knoxville North I75 - book now for a delightful experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 742 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
M
Mandy family_with_children us
10
2026-04-11 via Nuitee
R
Ronnie couple us
7
Cons:

Small of weed and breakfast was lacking

2026-04-11 via Nuitee
C
Christina family_with_children us
8
Pros:

We liked how it was off the expressway. Very clean and friendly staff. The ladies doing breakfast we're on top of it.

2026-04-08 via Nuitee
S
Sharon family_with_children us
10
Great place to stay!!
Pros:

We liked everything, no complaints.

2026-04-07 via Nuitee
T
Tom solo_traveller ca
10
Very comfortable, helpful and friendly staff. We will return.
Pros:

Clean, new, great location when travelling north- avoids morning traffic in city.

Cons:

Nothing

2026-04-07 via Nuitee
C
Cynthia solo_traveller us
10
Comfortable clean rooms, courteous staff
Pros:

Neat, clean rooms

2026-04-06 via Nuitee
J
Jeff couple us
10
2026-04-06 via Nuitee
C
Cindy family_with_children us
8
Nice
Pros:

Breakfast was limited, only had a muffin.

Cons:

Selection of breakfast

2026-04-04 via Nuitee
H
Haney solo_traveller us
9
2026-03-30 via Nuitee
D
Deanna family_with_children us
10
It was amazing! Thank you!
Pros:

Everything, the amenities, the friendly environment, the receptionist was WONDERFUL and was very knowledgeable about the city. Enjoyed our stay very much.

2026-03-25 via Nuitee
C
Charlene solo_traveller us
10
Comfortable stay
Pros:

From the moment we arrived we were pleased with the hotel.The staff was exceptionally friendly, informative and knowledgeable..We will definitely go back when In the area.

Cons:

Everything was great!

2026-03-25 via Nuitee
M
Mike family_with_children us
9
We enjoyed our stay.
Pros:

Breakfast is one of the best e have had in a long time.

Cons:

Couch or chair needed in room. NCAA basketball games on. Not comfortable sitting on bed for that many games. 😵‍💫😵‍💫😂😂

2026-03-21 via Nuitee
A
Ashley family_with_children us
10
2026-03-21 via Nuitee
K
Katerina family_with_children us
10
2026-03-19 via Nuitee
H
Hannah solo_traveller us
10
Pros:

The hotel was very clean and very spacious

2026-03-19 via Nuitee
D
Darryl couple us
10
2026-03-19 via Nuitee
D
Debbie family_with_children us
10
2026-03-19 via Nuitee
M
Mark couple us
10
Pros:

Front desk clerk was very kind and helpful! Great accommodations.

Cons:

Could hear the footsteps of the occupants of the room above us.

2026-03-17 via Nuitee
S
Susan couple us
10
2026-03-17 via Nuitee
N
Nayree couple us
10
Highly recommend this hotel.
Pros:

Breakfast was very good and tasty. The hotel offered a variety of breakfast items including but not limited to freshly made pancakes, fruits, boiled eggs, sausage and Nutella.

Cons:

N/A

2026-03-16 via Nuitee