Tru by Hilton Knoxville North I75

Hotels
•
Hilton Worldwide
9.2 (742 reviews)
5418 Pratt Road, Knoxville, Tennessee, 37912 , Knoxville , US
1-865-862-9862

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good value for money
Modern rooms
Cons:
Amenities could improve
Some issues with room smell
Limited variety in breakfast

Categories

Cleanliness
9.38
Most reviews praised the cleanliness of the rooms and facilities.
Service
9.85
Staff was consistently described as friendly and helpful, providing excellent customer service.
Location
9.39
Multiple reviews indicated that the location was convenient and favorable.
Room Quality
8.84
Rooms are described as comfortable and modern but noted with slight issues like smells.
Amenities
8.37
While some amenities were highlighted, others like breakfast variety could be improved.
Value for Money
9.33
Many found the complimentary offerings and overall experience to provide good value.
Food and Beverage
8.88
Complimentary food and breakfast were generally well-received.
Overall Experience
9.55
Overall satisfaction from guests with commitments to return and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Relax and Rejuvenate
Enjoy recreational amenities including an indoor pool and a 24-hour fitness center for a refreshing stay.

Delicious Dining and Daily Breakfast
Indulge in snacks from the convenient snack bar/deli, and savor a complimentary full breakfast daily.

Convenient Amenities for a Pleasant Stay
Benefit from a business center, dry cleaning/laundry services, and a 24-hour front desk. Plus, enjoy free self-parking during your stay.

Make yourself at home at Tru by Hilton Knoxville North I75 - book now for a delightful experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 742 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
K
Kyle • couple • us
7
2026-06-18 • via Nuitee
M
Mark • couple • us
8
Good for an overnight stay.
Pros:

Clean and quiet

Cons:

Room somewhat small

2026-06-18 • via Nuitee
A
Anne • solo_traveller • us
8
I've stayed at Tru before and will stay again.
Pros:

Location is great because it is off the interstate and major highway so you don't get the noise from semi's all night long. I also like the wood floors because who wants to walk on carpet that's been on the floor forever as most hotels have. Showers are also good. It's a real shower and not a deep tub that you have to step out of.

Cons:

I was put on the 4th floor in hope for a quiet room, however, there were a couple of boys in the room next to me. They had TV turned up to top volume watching a movie until 11:00 p.m. Parents were clueless. Not your fault, but defeated the purpose of a 4th floor room.

2026-06-14 • via Nuitee
E
Eisermann • solo_traveller • us
8
Pros:

The room was on small size ok for one but if sharing would be difficult getting around and getting ready

Cons:

Didn’t like soaps

2026-06-13 • via Nuitee
J
Jane • couple • us
10
Excellent accommodations provided at this facility and close to the highway which was a bonus .
Pros:

Breakfast was excellent. Lots of choices.
Staff was friendly, efficient and attentive.

2026-06-11 • via Nuitee
K
Ken • solo_traveller • us
9
2026-06-11 • via Nuitee
K
Kristen • extended_group • us
10
Pros:

It was super easy to check in and the staff was very warm and welcoming.

2026-06-03 • via Nuitee
T
Thom • solo_traveller • us
7
Pros:

Staff was very helpful

2026-06-01 • via Nuitee
K
kellie • family_with_children • us
8
2026-06-01 • via Nuitee
K
Kory Trosclair • solo_traveller • us
9
2026-06-01 • via Nuitee
M
Michael • solo_traveller • us
9
2026-06-01 • via Nuitee
W
Wendy • solo_traveller • us
8
Overall, a great stay and staff was great.
Pros:

Text messages checking on us throughout the stay.

Cons:

My room wasn’t cleaned one day.

2026-05-31 • via Nuitee
S
Srinivasarao • couple • in
9
Pros:

Ok

2026-05-28 • via Nuitee
J
John • family_with_children • us
5
Was a good one night stay
Pros:

Beds were comfortable

Cons:

You can hear everything. It sounded like the people above us where jumping up and down the entire night

2026-05-27 • via Nuitee
S
santos • extended_group • us
8
Pros:

The front desk staff was really nice, and I loved all the complimentary things we had access to. Very clean and had 0 problems. Would book again!

2026-05-26 • via Nuitee
V
Vincent • family_with_children • us
9
2026-05-25 • via Nuitee
R
Richard • couple • us
8
I wished the hotel would provide real cutlery and plates instead of disposable plastic
Pros:

Convenient

Cons:

Clean

2026-05-18 • via Nuitee
D
Derek • solo_traveller • us
10
2026-05-16 • via Nuitee
R
Robert • extended_group • us
7
It was fine but expensive for the the door being wide open at the base.
Pros:

Stylish

Cons:

Noisy for the price. Shower was not put together well.

2026-05-16 • via Nuitee
P
Prater • solo_traveller • us
8
2026-05-16 • via Nuitee