Tru by Hilton Knoxville North I75

Hotels
•
Hilton Worldwide
9.2 (742 reviews)
5418 Pratt Road, Knoxville, Tennessee, 37912 , Knoxville , US
1-865-862-9862

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good value for money
Modern rooms
Cons:
Amenities could improve
Some issues with room smell
Limited variety in breakfast

Categories

Cleanliness
9.38
Most reviews praised the cleanliness of the rooms and facilities.
Service
9.85
Staff was consistently described as friendly and helpful, providing excellent customer service.
Location
9.39
Multiple reviews indicated that the location was convenient and favorable.
Room Quality
8.84
Rooms are described as comfortable and modern but noted with slight issues like smells.
Amenities
8.37
While some amenities were highlighted, others like breakfast variety could be improved.
Value for Money
9.33
Many found the complimentary offerings and overall experience to provide good value.
Food and Beverage
8.88
Complimentary food and breakfast were generally well-received.
Overall Experience
9.55
Overall satisfaction from guests with commitments to return and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Relax and Rejuvenate
Enjoy recreational amenities including an indoor pool and a 24-hour fitness center for a refreshing stay.

Delicious Dining and Daily Breakfast
Indulge in snacks from the convenient snack bar/deli, and savor a complimentary full breakfast daily.

Convenient Amenities for a Pleasant Stay
Benefit from a business center, dry cleaning/laundry services, and a 24-hour front desk. Plus, enjoy free self-parking during your stay.

Make yourself at home at Tru by Hilton Knoxville North I75 - book now for a delightful experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 742 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
R
Robert • extended_group • us
7
It was fine but expensive for the the door being wide open at the base.
Pros:

Stylish

Cons:

Noisy for the price. Shower was not put together well.

2026-05-16 • via Nuitee
P
Prater • solo_traveller • us
8
2026-05-16 • via Nuitee
D
Derek • solo_traveller • us
10
2026-05-16 • via Nuitee
D
David • solo_traveller • us
9
2026-05-14 • via Nuitee
G
gallardo • couple • us
8
2026-05-13 • via Nuitee
R
richard • couple • us
9
perfect stay. very comfortable.
Pros:

very nice. good job overall...... perhaps some bacon is always good..... other than that GREAT

2026-05-11 • via Nuitee
J
Joe • extended_group • us
10
2026-05-11 • via Nuitee
I
Irina • solo_traveller • us
7
Reliable Hilton experience
Pros:

Pool table

Cons:

Breakfast is very basic

2026-05-06 • via Nuitee
D
Dana • couple • us
10
2026-05-05 • via Nuitee
Z
zemnickas • solo_traveller • us
10
2026-05-02 • via Nuitee
A
Ada • couple • us
9
We enjoyed the stay, the staff was friendly and the place was clean and comfortable.
Pros:

Very nice place, like the vibrant colors and decor. The pool table was a nice touch.

Cons:

The outdoor pool was dirty, had algae growing.

2026-04-30 • via Nuitee
M
Mitch • couple • us
9
2026-04-29 • via Nuitee
H
Hicks • couple • us
10
2026-04-29 • via Nuitee
M
Mark • couple • us
9
2026-04-28 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-04-28 • via Nuitee
S
Susan • couple • us
9
2026-04-25 • via Nuitee
E
Edwin • couple • us
7
No issue with Hotel stay.
Pros:

good and comfortable room.

Cons:

NO dilike

2026-04-24 • via Nuitee
J
JOANNE • family_with_children • us
10
Our stay was great! Staff was very friendly and accommodating. Breakfast was amazing- thank you for having gluten free o
Pros:

Very clean, great breakfast, great amenities, great pool, very comfortable beds.

Cons:

No dislikes

2026-04-23 • via Nuitee
A
Alisa • solo_traveller • us
1
Horrible, very expensive not worth the money, would like some sort of refund
Pros:

Nothing

Cons:

I thought that my room which for some reason i was put in a handicap room was gross. It was extremely expensive for what it was. It felt dirty and the air conditioning unit didn't work properly at all.
It was noisy and I am completely disappointed and dissatisfied

2026-04-15 • via Nuitee
J
Justin • solo_traveller • us
9
Pros:

It's clean, friendly staff, lots of amenities including a pool table for guests in the lobby.

Cons:

The bed was too hard, I prefer a soft bed, TV was difficult to manage with the remote they have paired with it. I couldn't use any of my own apps.

2026-04-12 • via Nuitee