Crowne Plaza Saint John Harbour View by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9 (706 reviews)
10 Portland Street , Saint John , ca
+1 506-657-7320

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Restaurant quality
Pool and hot tub condition

Categories

Cleanliness
8.5
Several mentions of cleanliness, but also notable complaints about the hot tub and pool.
Service
10
Multiple positive comments about staff friendliness and helpfulness.
Location
9.5
Convenient location close to attractions.
Room Quality
8.5
Rooms described as clean and comfortable, but some issues reported with temperature control.
Amenities
8.5
Amenities mentioned positively, but the poor state of the hot tub and cold pool impacted overall rating.
Value for Money
9.5
Hotel is considered a good value based on overall experience.
Food and Beverage
8
Reported issues with the restaurant quality and delay in service.
Overall Experience
9.5
Generally great experiences noted, but with some feedback on amenities and restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:49

Property Description

Coastal Allure and Unrivaled Views
Crafted for today’s traveler, the newly renovated Crowne Plaza Saint John Harbour View hotel offers coastal allure and unrivaled views.

Elevated Amenities
Begin each day with an energizing breakfast at our onsite restaurant, unwind in our heated indoor pool and hot tub, and enjoy restful nights in our premium guest rooms.

Convenience and Connectivity
Situated 24km from Saint John Airport and near Uptown, our hotel offers proximity to top attractions. Be productive in our meeting spaces and business centre. Stay connected with free Wi-Fi and active in our fitness centre.

Experience the perfect blend of comfort and convenience at Crowne Plaza Saint John Harbour View. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Location

Guest Reviews

9
Based on 706 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
S
Shelley • couple • ca
7
2026-09-05 • via Nuitee
D
Donna • family_with_children • ca
9
Pros:

Did not have breakfast at hotel as we had appointment at hospital

2026-09-05 • via Nuitee
P
Peter • couple • de
9
Ordentliches Hotel in Saint John
Pros:

Kostenfreie Parkplätze, saubere große Zimmer

Cons:

Zuerst unfreundliche Dame am Empfang , erst der danach erscheinende Kollege war freundlich

2026-09-05 • via Nuitee
T
Tina • solo_traveller • ca
10
2026-09-03 • via Nuitee
N
Neil • family_with_children • gb
8
2026-09-02 • via Nuitee
D
Dov • couple • il
7
Cons:

מיטה לא נוחה
רחוק מהמרכז

2026-09-02 • via Nuitee
O
Orest • solo_traveller • ca
10
2026-08-31 • via Nuitee
D
David • couple • ca
10
2026-08-31 • via Nuitee
N
NG • family_with_children • ca
8
Good
Pros:

Clean

Cons:

Small room, small closet , not having much space to hang up clothing , window glass was dirty and blurry can’t see outside for sightseeing

2026-08-30 • via Nuitee
C
caroline grace anne • family_with_children • ca
10
excellent!
Pros:

Clean and good service.

Cons:

nothing.

2026-08-24 • via Nuitee
C
Cynthia • couple • us
6
Only overnight stay, pretty glad to check out.
Pros:

Clean, comfortable and accessible. Large room, modern amenities.

Cons:

We were treated very rudely by the bar staff. We sat for twenty minutes(my husband said on the tv he watched an entire set of tennis being played). Not one person greeted us, apologized because they were busy or even made eye contact.

2026-08-24 • via Nuitee
T
Thomas • couple • us
8
2026-08-23 • via Nuitee
D
Daniel • couple • us
8
Great location and value.
Pros:

Very convenient right off the highway for a one night stop on our drive home from visiting Nova Scotia. Room was big clean and comfortable. Breakfast buffet was quite extensive and decent, better than expected actually.

2026-08-23 • via Nuitee
I
imagemkr357 • solo_traveller • us
10
2026-08-17 • via Nuitee
R
robert • solo_traveller • ca
10
2026-08-17 • via Nuitee
A
Armand Didier • solo_traveller • ca
10
Pros:

Perfect

Cons:

Everything including breakfast

2026-08-16 • via Nuitee
J
Jody • couple • ca
3
Cons:

First, we booked at King Premium room and were given room 109 - not a premium anything - overlooking the garbage, security spotlight blasting through the window and not overly clean. The poor girl on the front counter had to deal with 2 buses plus others all by herself. I complained about the room and the room we were given was better but still not great. The staff did their best though.

2026-08-11 • via Nuitee
R
Roger • extended_group • ca
8
2026-08-11 • via Nuitee
N
Nguyen • family_with_children • ca
9
2026-08-09 • via Nuitee
S
Saniye • solo_traveller • ca
8
2026-08-07 • via Nuitee