Crowne Plaza Saint John Harbour View by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9 (623 reviews)
10 Portland Street , Saint John , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Restaurant quality
Pool and hot tub condition

Categories

Cleanliness
8.5
Several mentions of cleanliness, but also notable complaints about the hot tub and pool.
Service
10
Multiple positive comments about staff friendliness and helpfulness.
Location
9.5
Convenient location close to attractions.
Room Quality
8.5
Rooms described as clean and comfortable, but some issues reported with temperature control.
Amenities
8.5
Amenities mentioned positively, but the poor state of the hot tub and cold pool impacted overall rating.
Value for Money
9.5
Hotel is considered a good value based on overall experience.
Food and Beverage
8
Reported issues with the restaurant quality and delay in service.
Overall Experience
9.5
Generally great experiences noted, but with some feedback on amenities and restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:49

Property Description

Coastal Allure and Unrivaled Views
Crafted for today’s traveler, the newly renovated Crowne Plaza Saint John Harbour View hotel offers coastal allure and unrivaled views.

Elevated Amenities
Begin each day with an energizing breakfast at our onsite restaurant, unwind in our heated indoor pool and hot tub, and enjoy restful nights in our premium guest rooms.

Convenience and Connectivity
Situated 24km from Saint John Airport and near Uptown, our hotel offers proximity to top attractions. Be productive in our meeting spaces and business centre. Stay connected with free Wi-Fi and active in our fitness centre.

Experience the perfect blend of comfort and convenience at Crowne Plaza Saint John Harbour View. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 623 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
M
Marcial Martinez • solo_traveller • ca
9
Good place and good breakfast
Pros:

Room was great little bit chilly cause my window was facing the wind, didnt have any great view but at least it was quiet and good. Breakfast was great especially the Turkey bacon.

Cons:

No underground parking. It was very cold so I had to bring some stuff up my room to prevent from freezing (no food), it was a gift for my daughter.

2026-01-31 • via Nuitee
J
Josj • family_with_children • ca
10
Pros:

Great customer service! Great staff very helpful! Would stay agiain!

2026-01-27 • via Nuitee
M
Michael • couple • ca
9
Good place to stay
2026-01-19 • via Nuitee
W
William • couple • ca
7
It was comfortable, view could have been better if the windows were cleaned.
Pros:

bed was comfortable

Cons:

clean the windows to optimize the view. Windows were very dirty.

2026-01-19 • via Nuitee
E
Edward • couple • ca
9
2026-01-19 • via Nuitee
R
RACQUEL • family_with_children • ca
9
2026-01-19 • via Nuitee
K
Krysta • family_with_children • ca
9
2026-01-19 • via Nuitee
R
Ronald • solo_traveller • ca
3
2026-01-19 • via Nuitee
L
Lise • extended_group • ca
10
Excellent
Cons:

Tout

2026-01-19 • via Nuitee
S
Sara • family_with_children • ca
10
2026-01-19 • via Nuitee
S
Scott • couple • us
8
2026-01-19 • via Nuitee
G
Guillaume • family_with_children • fr
8
Pros:

Très bon petit déjeuner et piscine agréable

2026-01-19 • via Nuitee
M
Mellanie • solo_traveller • ca
7
Good room, poor pool area.
Pros:

Room was clean and large. Bed one of the most comfortable I have ever slept in. Breakfast was very good very helpful staff in the restaurant.

Cons:

The pool area needs attention , only one very small hand towel available. Hot tub had what looked like sand in the corner of the pool .

2026-01-19 • via Nuitee
D
Deborah • extended_group • ca
5
No recommendations from front desk. No help re rental car. Not friendly enough front desk staff
Pros:

Restaurant and restaurant staff

2026-01-19 • via Nuitee
G
Gerry • family_with_children • ca
8
2026-01-19 • via Nuitee
S
Sasha • family_with_children • ca
8
2026-01-17 • via Nuitee
A
Anna • extended_group • ca
8
Pros:

The breakfast spread was great and the location was good

Cons:

The room allocated was not sufficient- 1 room had 5 occupancy’s though they gave us the room and said it can occupy 5 it did not have a sofa or there was no space to put the couch they gave us for the 5 th person. So clearly there was no room for 5 . This was uncomfortable. As three people had to share 1 bed.

2026-01-15 • via Nuitee
S
Sharon • family_with_children • ca
10
Good experience the kids enjoyed especially
Pros:

Mostly staff very accomodating

Cons:

More towels in the room

2026-01-12 • via Nuitee
R
Rachelle • extended_group • ca
10
Great friendly staff, clean and a great value.
Pros:

Close by to everything and a 6 minute drive to the ferry!

2026-01-01 • via Nuitee
T
Travis vlog • couple • ca
10
2025-12-30 • via Nuitee