La Quinta Inn by Wyndham Austin Capitol / Downtown

Hotels
•
La Quinta by Wyndham
4.4 (2834 reviews)
300 East 11th Street , Austin , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good / excellent location
Helpful staff / manager intervention
Safe area for walking
Secure parking (noted, though expensive)
Acceptable mattress/bed in some stays
Cons:
Poor cleanliness (urine smell, mold, stains, infrequent housekeeping)
Severe room maintenance issues (broken doors, rotted framing, wet carpets)
Broken or missing amenities (elevators, ice/water machines, vending, gym)
Overpriced for condition; expensive parking
Reservation cancellations and inconsistent front-desk reliability

Categories

Cleanliness
2.5
Multiple reviews describe strong cleanliness problems: urine/mold smells, stained towels, dusty carpet, unclean bathrooms and infrequent housekeeping.
Service
7
Mixed service: several mentions of friendly staff and a manager (Laura) who resolved issues, but also front desk misinformation (gym hours) and inconsistent guest treatment.
Location
9.5
Repeatedly praised: excellent, convenient and safe location for walking to nearby places — one of the main positives noted across reviews.
Room Quality
2
Many reports of very poor room condition: broken furniture, hanging/holes in doors, mold, rotting framing, wet carpets and general disrepair.
Amenities
2.8
Amenities largely inoperative or missing: broken elevators, nonfunctional vending/water/ice machines, closed gym, and safety issues with fire doors propped open.
Value for Money
3
Guests felt pricing was not justified given condition and cleanliness (explicit complaints about high F1/week rates and parking fees).
Food and Beverage
5.2
Limited or absent food offerings noted (no breakfast in some stays, unreliable F&B machines); not a major focus but underwhelming overall.
Overall Experience
3.2
Overall stays were disappointing for many reviewers due to cleanliness and maintenance issues despite good location and some helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Prime Location in Austin
Located in the heart of Austin, La Quinta Inn by Wyndham Austin Capitol / Downtown offers comfortable rooms with free WiFi and convenient private parking.

Convenient Amenities
Guests can enjoy a 24-hour front desk, an ATM, and non-smoking rooms. The hotel also features a business center and vending machines with snacks and drinks for your convenience.

Near Major Attractions
Explore Austin easily with popular landmarks like Capitol Building, University of Texas, and Austin Convention Center just a stone's throw away.

Book your stay at La Quinta Inn by Wyndham Austin Capitol / Downtown for a memorable experience in Austin.

Important information:

La Quinta Inn & Suites by Wyndham Austin Capitol/Downtown is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Dec 1, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

4.4
Based on 2834 reviews
Cleanliness: 2.5
Service: 7
Location: 9.5
Room Quality: 2
Amenities: 2.8
Value for Money: 3
Food and Beverage: 5.2
Overall Experience: 3.2
V
Valarie • couple • us
5
Overall it was fine no major issues and it was clean
Pros:

The location and the staff was great

Cons:

The property is old and needs updating. Which seemed to be in progress in some areas. That said the pricing could have been better taking the age and condition of the property into consideration.

2026-10-31 • via Nuitee
Y
Yessica • family_with_children • us
1
Horrible!
Pros:

Nada, sucio y feo!

Cons:

Nada, sucio y feo!
El A/C estaba descompuesto y la alfombra monjada, llegue muy tarde y cuando me levante tenia zapatos y ropa mojados.
El buro estaba quebrado con un pedazo en el piso!
No vayan a ese lugar!

2026-10-30 • via Nuitee
J
June • family_with_children • us
1
Pros:

위치

2026-10-30 • via Nuitee
N
Naor • family_with_children • dk
9
2026-10-29 • via Nuitee
A
Anthony • couple • us
2
Terrible Property - Stay somewhere else
Pros:

Not much

Cons:

Mold in the bathroom, no door to the bathroom. Rotting framing in the bathroom. Paper thin walls. No handsoap. No water. Elevators broken. Fire escape doors all proped open. Elevator fooring heavily danaged.

2026-10-29 • via Nuitee
J
James • extended_group • cr
8
Excelente ubicación
Pros:

Excelente ubicación y seguro para salir a caminar a lugares de conveniencia. Aparcamiento seguro pero caro (sobre todo en fin de semana de F1). En general instalaciones están descuidadas, la limpieza es limitada (estuvimos 4 noches, solo limpiaron la habitación una vez y por que la solicite específicamente). Al personal le hace falta mejorar el trato y/o relacion con el cliente (amabilidad, buena actitud y cortesía), la intervención de la gerente (Laura) fue necesaria y resolvió de manera excelente y en exceso las situaciones presentadas, gracias de nuevo!!!

Cons:

Limpieza, desayuno son areas que requieren mejora.

2026-10-27 • via Nuitee
C
Conor • solo_traveller • gb
2
Not food.
Pros:

Didn't try it.

Cons:

Water/Ice machine on floor 3 is missing and there was just a hose where it used to be, leaking. The door that I was meant to swipe my key to get into my section of rooms was never actually locked, it was just open for anyone to walk through. The vending machine on floor 3 didn't work. The hallway floor outside of my room looked like it hadn't be vacuumed in months. My bathroom door was literally hanging off and a had a hole in it - it wouldn't close. The elevators have chunks of actual floor missing so are just covered up with door mats. Dead ran over bird in the parking lot on the day I arrived. Still there on the day I left. Person at front desk told me the gym was 24/7. Turns out it was closed the entire time. Toilet paper was pretty much gone on my arrival - clearly the previous guest's roll was just left for me to use. The whole thing was horrendous.

2026-10-27 • via Nuitee
E
Elise • couple • us
1
Memorable stay, but unfortunately for all the wrong reasons.
Pros:

The mattress was okay

Cons:

Unfortunately, our stay at this inn was very disappointing due to the poor cleanliness and maintenance of the room. When I turned on the hot water in the shower, there was a strong smell of urine. It was unclear whether someone had urinated in the bathtub before our arrival or whether the smell was coming from the shower curtain, but it was absolutely unpleasant. The bathroom was disgusting, with questionable stains and marks all over the bathroom door. The bathtub was clogged, making it difficult to shower comfortably. There was dust throughout the carpet, a noticeable moldy smell as soon as we entered the room, and stains on the towels.

Overall, the room felt unclean and poorly maintained. These issues significantly affected our stay, and we would not consider returning. We paid $600/ night since it was f1 week and this was not what i expected.

2026-10-27 • via Nuitee
S
Samantha • couple • ca
2
2026-10-27 • via Nuitee
S
SuzReyes • family_with_children • us
4
First time seeing a 1-star La Quinta. Never again.
Pros:

Friendly staff and we had a bed to sleep in at least.

Cons:

$40 per night parking, in a garage full of trash and extremely creepy !! The building was very old and run down. Cracked floors, missing ceiling tiles in a very old and small elevator. No breakfast but we didn't care we just wanted to leave.

2026-10-24 • via Nuitee
E
Eduard • solo_traveller • ro
6
2026-10-23 • via Nuitee
C
Cesar Ariel • couple • mx
1
They cancelled my reservation
Pros:

Nothing

Cons:

Everything

2026-10-22 • via Nuitee
D
Douglas • couple • us
10
2026-10-20 • via Nuitee
W
Wade • family_with_children • us
1
2026-10-19 • via Nuitee
R
Rodney • solo_traveller • us
1
There was no stay since the facility without notice cancelled my reservation and that of a number of others.
Pros:

They cancelled my booking with no notice along with at least 9 others. I was forced to find another hotel late at night. I want reimbursement of all added expenses.

Cons:

See above

2026-10-16 • via Nuitee
D
David • solo_traveller • us
1
Pros:

Check in was quick

Cons:

This hotel is roach motel. The smell of smoke in my room was so bad I left and booked a different hotel.

This should be removed from this platform. This chain is usually fine but this location is most definitely not.

2026-10-14 • via Nuitee
A
Alexandra • couple • fr
3
Affreux
Pros:

L’emplacement idéal

Cons:

Tout : saleté vétusté
Un hôtel digne d’un film d’horreur : il y vair un oiseau mort dans les escaliers ! mauvais rapport qualité prix

2026-10-14 • via Nuitee
N
Nicolas • couple • es
5
2026-10-14 • via Nuitee
L
Luann • couple • us
3
Decent location, smells bad, staff were okay but not the best customer service.
Pros:

Location

Cons:

First room smelt like mildew, second room no shower curtain, no phone, has to keep resetting key because it stopped working

2026-10-13 • via Nuitee
L
Laura • couple • us
1
Cons:

Cobran el parqueo el personal no responde cuando uno llama hacer reclamo en la página no te dicen que tienes que pagar parqueo aparte del alojamiento

2026-10-08 • via Nuitee