Sleep Inn Douglasville Atlanta

Hotels
•
Sleep Inn
7.3 (669 reviews)
7055 Concourse Parkway , Douglasville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (GM, front desk, maintenance)
Convenient location near highway and shopping
Breakfast available (waffles, muffins, coffee) for many guests
Some rooms reported as clean and pleasant
Cons:
Frequent cleanliness issues: dirty sheets, mold, mildew, tobacco smell
Room maintenance problems: broken doors/curtains/outlets/phones
Inconsistent housekeeping and reports of rude staff in some cases
Limited or poor breakfast selections for some guests
No laundry on-site for guests; gym sometimes under maintenance
Noisy or unpleasant hallways and presence of long-term residents reported

Categories

Cleanliness
4.5
Multiple reviewers reported dirty sheets, mold, mildew odor, tobacco smell in rooms/hallways and stained towels; a few reviewers described rooms as clean, but overall cleanliness is a frequent negative.
Service
9
Many guests praised staff: friendly front-desk, a helpful general manager who accommodated early check-in and remembered guests, and helpful maintenance; a minority reported unresponsive/horrible staff, but overall service impressions are strongly positive.
Location
9.5
Repeatedly noted as convenient and close to highway, shopping (Walmart, Sam’s, Zaxby’s) and job sites; location is consistently mentioned as a strong point.
Room Quality
5
Multiple reports of small bathrooms, broken closet door, malfunctioning phones/outlets, low commodes, broken curtains and other maintenance issues; occasional tidy rooms were reported but room condition is inconsistent and leans negative.
Amenities
8.5
Basic amenities are present (breakfast area, waffle station, coffee, TV); some specific shortcomings reported (gym under maintenance, no washer/dryer, limited TV channels), but the property provides standard, usable amenities for the category overall.
Value for Money
5.5
Several guests explicitly said the room was not worth the price given cleanliness and maintenance issues; a few found the location and basic offerings acceptable for their needs, so perceived value is below average.
Food and Beverage
8
Mixed but generally acceptable: some guests praised breakfast options and coffee, while others found the breakfast limited or poor (no eggs/toast, just cereal/muffins/waffles); overall the free breakfast is a plus but not uniformly strong.
Overall Experience
8.4
Overall impressions are mixed: strong positives for staff and location lift the experience, but recurring cleanliness and room-maintenance problems reduce satisfaction. On balance many stays were acceptable due to service/location despite notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:51

Property Description

Convenient Location and Amenities

This Douglasville Sleep Inn is conveniently located within walking distance of the West Pines Golf Club and a short distance from Arbor Place Mall. Enjoy complimentary WiFi and a daily continental breakfast during your stay.

Comfortable Rooms with Essential Amenities

Each room at Sleep Inn Douglasville is equipped with a small refrigerator, microwave, and dining area for your convenience. Additional amenities include a cable TV, towels, and linen to ensure a comfortable stay.

Free Parking and Accessible Facilities

Benefit from free on-site parking and the availability of fax and photocopying services for a fee. The property is air-conditioned and accessible by lift to upper levels, ensuring a hassle-free experience for all guests.

Book your stay at Sleep Inn Douglasville now and experience a convenient and comfortable stay near popular attractions and amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 669 reviews
Cleanliness: 4.5
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 8.5
Value for Money: 5.5
Food and Beverage: 8
Overall Experience: 8.4
D
Dieter • solo_traveller • gb
8
2026-08-28 • via Nuitee
F
Frison • solo_traveller • us
10
I love the friendliness of the staff and I always stay there. I've been staying there off and knowin
Pros:

Compliments the breakfast and the cleanliness of the rooms and friendly staff

2026-08-23 • via Nuitee
M
Michael • couple • us
10
2026-08-22 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-08-18 • via Nuitee
T
Thomas • family_with_children • se
7
2026-08-17 • via Nuitee
A
Aniya • solo_traveller • us
8
2026-08-15 • via Nuitee
D
Deb • solo_traveller • us
10
Pros:

The general manager checked us in early and was very kind and affable.
He remembered the next day that we'd been there for a game and asked if our team won.

Cons:

There was nothing I didn't like.

2026-08-05 • via Nuitee
S
Shonnie • couple • us
10
2026-08-03 • via Nuitee
A
Anthony • couple • us
4
I was displeased with my stay. For the price I expected a much cleaner room.
Pros:

That it was a room with a bed and working tv.

Cons:

The room smelled like straight tobacco smoke. The breakfast was terrible. The key wasn’t working. The hallway was loud and too many people in the hallway looking suspicious.

2026-07-25 • via Nuitee
L
Londun • solo_traveller • us
3
It was a horrible stay. The only good thing was the breakfast with great options.
Pros:

The BREAKFEAST and the coffees was a perfect touch! The man at the front desk was so helpful! The maintenance man was helpful too.

Cons:

Everything. The closet door was broken. The phones barely worked. None of the outlets worked. The housekeepers were rude and nasty and barely gave me soap to use.

2026-07-24 • via Nuitee
M
Miyoshi • solo_traveller • us
8
Pros:

Clean ,smell good

2026-07-20 • via Nuitee
D
Desposito • solo_traveller • us
9
2026-07-20 • via Nuitee
A
Alisa • solo_traveller • us
10
Gr8 stay
Pros:

I liked the location,the staff was very friendly, and the place was clean,and offered breakfast.

Cons:

That i had to leave so soon

2026-07-17 • via Nuitee
L
LEONARDO • couple • us
5
Pros:

Buena atención del personal.

Cons:

Era muy oscuro y la habitación era vieja. La TV muy pequeña

2026-07-13 • via Nuitee
J
Jordan • solo_traveller • us
4
2026-07-13 • via Nuitee
B
Brooks • solo_traveller • us
10
Definitely will Return
Pros:

Cleanliness & location.

Cons:

Fitness gym under maintenance

2026-07-12 • via Nuitee
J
Jamie • solo_traveller • us
8
Pros:

N/A. I didn't have breakfasts

Cons:

N/A

2026-07-12 • via Nuitee
D
Desposito • couple • us
10
2026-07-12 • via Nuitee
M
Marie • family_with_children • us
2
I wouldn’t recommend this hotel.
Pros:

I liked the fact I was in close proximity of Walmart, Sam’s Club and the highway. There is a Zaxby’s. Next door along with a plaza.

Cons:

Checking in was great. On my way to my room was horrible. The smell of the hallway was disgustingly, horrible. It’s actually made my stomach hurt. The room was okay but small for two beds, the bathroom was so small, I had to literally shut to door to open the shower door. There was no washer and dryer available. There weren’t many channels to choose from. I wasn’t aware that people actually lived in this hotel as their home. However, I had already paid for a week.

2026-07-09 • via Nuitee
J
Jacob • family_with_children • us
1
We got to the hotel and there was no room. Leaving my family stranded. Refund requested. Frustratin
2026-07-07 • via Nuitee