Comfort Suites London South

Hotels
Comfort Suites
6.8 (197 reviews)
1918 West Hwy. 192 , London , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Surprisingly good breakfast
Cons:
Renovation dust and noise
Limited breakfast options
Room lacked furniture

Categories

Cleanliness
5.41
The hotel was undergoing renovations, leading to a dusty environment.
Service
7.38
Staff was generally pleasant and helpful despite limited communication.
Location
7.42
Location is fine, but construction impacts experience.
Room Quality
6.87
Room was updated but lacked some essentials and felt unfinished.
Amenities
6.9
Common areas are worn, but the breakfast was surprisingly good.
Value for Money
5.86
Inconsistent value due to renovations and disturbances.
Food and Beverage
7.91
Breakfast was surprisingly good despite other issues.
Overall Experience
6.68
A mixed experience due to renovations but with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:35

Property Description

Modern Accommodation with Convenient Amenities

At Comfort Suites London, guests can enjoy a comfortable stay in modern rooms equipped with essential amenities. The hotel's fitness centre is perfect for those looking to stay active during their travels, while the on-site restaurant and bar provide convenient dining options. With a 24-hour front desk and free WiFi, guests can expect excellent service and connectivity throughout their stay.

Nearby Attractions and Easy Access

Conveniently located just 15 km from Laurel River Lake, guests have easy access to outdoor recreational activities. Additionally, the proximity to attractions like Harland Sanders Cafe and Museum, Holly Bay Marina, and Kentucky Music Hall of Fame and Museum offers guests plenty of options for exploration and entertainment.

Non-Smoking Property with Free Parking

For a hassle-free experience, Comfort Suites London is a non-smoking property with free private parking. Guests can relax knowing their vehicles are secure while they explore the nearby sights. Book your stay now and experience comfort and convenience at Comfort Suites London.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 197 reviews
Cleanliness: 5.41
Service: 7.38
Location: 7.42
Room Quality: 6.87
Amenities: 6.9
Value for Money: 5.86
Food and Beverage: 7.91
Overall Experience: 6.68
H
Hale couple us
10
Good stay
Pros:

Nice beds

Cons:

Some of the construction work was bad

2025-12-09 via Nuitee
M
Mary Claire couple us
7
2025-11-24 via Nuitee
J
James family
10
Pros:

Clean room, friendly staff

2025-10-09 via Nuitee
W
Wayne
10
Pros:

The renno was TERRIBLE!!! Obviously bid to the Lowest contractor!!! They didn't change the ugly brown doors. The tile and bath fittings "fit n finish" was ridiculously off. Drawers rubbing walls, switches upside down. The surroundings were a mess, I mean they were still mid renno but if you're a working business, maybe hire a contractor who understands that the public, aka paying customers, will be in the facility? We didn't go into the pool area, but from outside looking in, it was not appealing. Staff was helpful and kind but that's the only good thing I have to say at this time.

2025-10-04 via Nuitee
V
Vanessa family
10
Pros:

Parking was a little tough but everything else was great.

2025-09-29 via Nuitee
D
Debra partner
10
Pros:

They were doing some remodeling at this location. Our room was very nice ! Front desk staff very friendly and helpful.
Would stay here again.

2025-09-13 via Nuitee
S
Sandra
4
Pros:

The room was clean but the noise was terrible. They are obviously remodeling (which i wasnt aware b4hand) and they drilled and banged way after dark when all we wanted was some rest from driving 22 hrs. Im very disappointed as we didnt even stay the whole night.

2025-09-09 via Nuitee
W
Wende
4
Pros:

Did not know they were under a total renovation. We would have stayed at a different hotel in the location.

2025-09-08 via Nuitee
D
Daniel
2
Nope
Pros:

Catastrophe. Lobby under construction. Stink everywhere. No breakfast bar as Idicated . Beds..... should have slept on the floor. Shame on you hotels. Com. Should have done your homework. Never coming back here and truly questioning the integrity of hotels com and also an Expedia derivative.

2025-09-05 via Nuitee
R
Rick
6
Pros:

Hotel under renovation 1st floor rather dusty from drywall work and replacing floor tile. People were very friendly

2025-08-23 via Nuitee
L
Lori family
6
Pros:

I was not aware ahead of time that they were doing construction within the building. So, it was very dusty all around (including where food was being served) and the noisy work would start as early as 7 am. The staff was fine. They seemed pleasant enough. They just didn't speak much while assisting you, very quiet. Bed was comfy and room looked nicely updated. However, it was like the room wasn't finished. We had no dresser or anywhere to put our clothing. And although the phone shelf was a nice touch, it should've been placed by the bed. We also had no toilet paper when we checked in but was able to get some with no issues.

2025-08-06 via Nuitee
J
Jacob and Patricia family
10
Pros:

Staff excellent and was quick in getting extra blankets for our room. Property is clean. They are renovating but they made sure our room was on a different floor to not have the noise of renovation. Would stay again

2025-07-30 via Nuitee
A
Anonymous group us
6
Pleasant
2025-07-20 via Nuitee
M
Michael partner
6
Pros:

This hotel was listed as no pets ,but the room across from me had two barking dogs that woke me several times. The young man at the desk was uncaring and rude. Very limited breakfast.
I won’t stay here again.

2025-07-14 via Nuitee
K
Kevin family with young children us
5
Passable
2025-07-06 via Nuitee
A
Anonymous family with young children us
7
Good
2025-07-06 via Nuitee
C
Christopher
6
Pros:

Undergoing a much needed renovation. Room was fine, but the common areas are very worn. Breakfast was surprisingly good.

2025-06-24 via Nuitee
A
Anonymous family with young children us
1
Bad
2025-06-24 via Nuitee
C
Carla
6
Pros:

This hotel is in dire need of a remodel. But the construction noise indicates they are possibly in the process of that. The lobby had holes in the floor. No one was at the desk when I arrived at 3:00 pm. I had to wait almost 15 minutes to check in. The room smelled musty. There was dust everywhere in the room and food wrappers on the floor near the bed. The desk chair was broken. The bathroom was clean. The bedspread was stained

2025-06-07 via Nuitee
J
Jane partner
8
Pros:

Overall everything was good. The breakfast was really nice. The staff was friendly. The amenities were also very good.

2025-06-01 via Nuitee