Days Inn by Wyndham Ottawa

Hotels
Days Inn
7 (1234 reviews)
319 Rideau Street , Ottawa , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
5.14
Many reviews mentioned cleanliness issues, such as dirt, dust, and unkempt rooms.
Service
8.11
Service was generally described positively despite some comments about staff, indicating standard quality for this hotel tier.
Location
8.15
Location received positive mentions, being convenient and central.
Room Quality
6.1
Feedback indicated several issues with room maintenance and comfort.
Amenities
7.13
Mixed reviews on amenities; some functionality issues were reported.
Value for Money
7.09
Value perception varied, but largely in line with expectations given the price.
Food and Beverage
7.14
Food quality received little mention but had a generally positive sentiment.
Overall Experience
7.11
Overall experience received mixed feedback; the rating aligns with average guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:16

Property Description

Convenient Location in Downtown Ottawa
Located just moments away from the major attractions and activities in downtown Ottawa, Days Inn by Wyndham Ottawa offers a prime location for exploring the city. Within walking distance of Parliament Buildings, National Arts Gallery, Byward Market, and Rideau Shopping Centre, guests can easily immerse themselves in the vibrant city life.

Modern Amenities for Comfort
The hotel provides guests with free high-speed WiFi, ensuring they stay connected throughout their stay. Additionally, the on-site fitness room with exercise bikes allows guests to stay active and energized during their visit.

Convenient Services
With private parking available, guests can enjoy peace of mind knowing their vehicle is securely parked while they explore the city. Experience friendly service and a variety of convenient amenities at Days Inn by Wyndham Ottawa.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pets allowed upon request. Please note that pet-friendly rooms are subject to availability and must be requested prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1234 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.15
Room Quality: 6.1
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
A
Alison couple ca
7
It was a nice and comfortable room, but the area and security everywhere made us doubt we'll return
Pros:

Comfortable bed, clean room

Cons:

Security everywhere and locked main entrance doors made us wonder if we/our car were safe

2026-02-10 via Nuitee
S
Sussie extended_group ca
4
2026-01-20 via Nuitee
D
Djibrilou family_with_children ca
5
Pas assez confortable
Cons:

La chambre était sensée être non fumeur mais on sentait la fumée. Toilettes difficile à utiliser, l'eau du baignoire ne coule pas à temps.Serviettes tachetées...

2026-01-19 via Nuitee
N
NESTOR family_with_children ca
7
It was a nice experience, hoping it will be better next time.
Pros:

The location of the property. All the tourist destination was near the hotel, most of them are walking distance.

Cons:

I paid for a room which is much descent with two beds. Since we have a pet with us, our room was down graded (basement) which is accceptable but the fee was the same from our first room choice.

2026-01-19 via Nuitee
L
Luc family_with_children ca
8
2026-01-19 via Nuitee
E
Esther extended_group ca
1
Pros:

I didn't stay at the days inn because they ask a deposit with a card credit when I had a debit card.

Cons:

That they couldn't make an expection when I already paid

2026-01-19 via Nuitee
J
Jenny solo_traveller ca
1
Worst experience ever!
Pros:

Nothing except the location of the hotel.

Cons:

My phone battery was stolen, the head of the cleaners is unprofessional and has an unpleasant attitude.

2026-01-19 via Nuitee
R
Rong solo_traveller ca
2
Cons:

隔音太差,隔壁房间的人聊天我都可以加入一块聊。床也有一股味道

2026-01-19 via Nuitee
A
A couple nl
8
Pros:

The beds were good

Cons:

The airea, lost People

2026-01-19 via Nuitee
P
Praveen extended_group ca
5
It was decent but not great
Pros:

Location was easily accessible

Cons:

The ceiling is all cracked and no water or cutlery provided and tv barely works

2026-01-19 via Nuitee
M
Melissa family_with_children ca
1
2026-01-19 via Nuitee
B
Beatriz family_with_children mx
9
Ubicación 👍
Pros:

La ubicación es excelente, caminando llegas al parlamento y varios sitios turísticos.

Cons:

La alfombra de la habitación muy sucia, mejor quitarla si no la pueden limpiar. La cafetera no servía.

2026-01-19 via Nuitee
C
Chantale family_with_children ca
8
Agreable
Pros:

Les chambres sont belles et propres,
Le personnel très avenant

Cons:

La propreté de l accueil ne témoigne pas de la propreté des chambres
Alors que l accueil semble défraîchi , les chambres sont belles et propres

2026-01-19 via Nuitee
Q
QIZAN couple cn
9
可以
Pros:

周边生活配套方便。到附近景点快捷。

Cons:

附近有较多流浪人士。

2026-01-19 via Nuitee
S
Steve extended_group ca
3
Would never recommend
Pros:

Checking in and out

Cons:

Cleanliness.

2026-01-15 via Nuitee
M
Meet solo_traveller ca
10
2026-01-15 via Nuitee
Z
Zackaria solo_traveller ca
6
2026-01-15 via Nuitee
G
Gervais couple ca
4
2026-01-15 via Nuitee
A
Anil family_with_children ca
4
Shower water & washroom flush was not maintained
Pros:

Nice location

Cons:

No water at shower room no 118 even the washroom flush was not working properly

2026-01-15 via Nuitee
A
amelie extended_group ca
1
Would not recommend
Cons:

J'ai réservé plus de 9 mois à l'avance pour le week-end du marathon d'Ottawa. J'ai confirmé ma réservation et réalisé mon check-in la veille en mentionnant mon heure d'arrivée (18h30). J'ai reçu un courriel de l'hôtel me confirmant la réception et mon heure d'arrivée. Le jour même, j'ai reçu un courriel à 18h20 alors que j'étais dans leur stationnement disant que ma réservation était annulé en raison d'une erreur de système (overbooking). Aucun supérieur sur place malgré la grosse fin de semaine du Marathon d'Ottawa. Les deux jeunes employés m'ont dit qu'ils ont donné ma chambre à des clients qui étaient arrivés plus tôt dans la journée. Le personnel ne voulait pas nous aider à trouver une nouvelle chambre à proximité et ont soupiré lorsque nous leur avons demandé d'appeler pour valider la disponibilité d'une chambre à proximité qu'ils ont trouvé avant de se déplacer (dernière chambre disponible, avec rues barrées pour s'y rendre en raison du 10km en cours).

J'en suis à ma 4e expérience au marathon d'Ottawa, c'est la première fois qu'un hôtel a une si mauvaise organisation et offre un si mauvais service. Ne pas prendre cet hôtel si vous désirez avoir une expérience agréable et sans stress au marathon d'Ottawa.

2026-01-15 via Nuitee