Econo Lodge Waynesville

Hotels
Econo Lodge
8.3 (677 reviews)
232 Phillips Road , Waynesville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Scenic mountain views and private balconies
Friendly, helpful and accommodating staff
Good value for the price
Clean rooms and well-kept pool/grounds
Convenient, scenic location
Cons:
Breakfast limited and lacking healthy options
Occasional cleanliness/plumbing issues and worn towels
Some noise issues (highway, neighboring rooms) and occasional room maintenance (A/C, shower curtain)
Long/steep driveway for access

Categories

Cleanliness
8.1
Mostly praised as very clean and even spotless by multiple guests, though a few reported plumbing issues, ragged towels and occasional unclean rooms.
Service
9
Consistently praised — staff and front desk described as friendly, helpful and accommodating across many reviews.
Location
8.4
Strong positive sentiment for the scenic mountain location and balconies with views; some notes about a long/steep driveway and occasional highway noise.
Room Quality
8.2
Rooms are described as comfortable and streamlined with private balconies and good beds for many guests; a few mentioned a flat/hard bed, noisy A/C and shower curtain issues.
Amenities
8
Pool and grounds are well kept and appreciated; amenities are adequate for the tier but on-site food options (breakfast) are limited in healthier choices.
Value for Money
8.8
Frequently noted as good value—guests mention fair/cheap pricing and quality/service that exceed expectations for the rate.
Food and Beverage
7.6
Coffee is praised, but breakfast received consistent criticism for limited selection and being high in carbs/processed options with few healthy choices.
Overall Experience
8.3
Generally a positive getaway with excellent views and friendly staff; minor recurring issues (breakfast quality, occasional cleanliness/plumbing, some noise) temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:06

Property Description

Breathtaking Mountain Views
Experience the beauty of the Smoky Mountains from your private balcony at Econo Lodge - Waynesville. Enjoy free WiFi, a sun terrace by the outdoor pool, and simple yet comfortable rooms.

Convenient Amenities
Relax in rooms featuring a seating area, clock radio, and complimentary toiletries. Start your day with a daily continental breakfast and take advantage of 24-hour front desk service and free on-site parking.

Nearby Attractions
Explore the nearby Cataloochee Ski Resort just 12.7 miles away or visit the Wheels Through Time Museum within a 15-minute drive. Book your stay now and make unforgettable memories in Waynesville.

Important information:

Guests must be at least 21 years or older to check-in. Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply. Busses and large trailers cannot be accommodated at this property. Guests paying with cash or debit card will be required to pay a deposit upon check-in. This is fully refundable, subject to a successful damage inspection at check-out. Smoking in a nonsmoking room will result in loss of the deposit.



In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Pets are allowed, Welcoming dogs only, There is a nonrefundable pet fee of $25 per night. Only 1 pet per room. (up to 25 lbs), Pets cannot be left unattended, Service animals are exempt from fees. Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 15, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.3
Based on 677 reviews
Cleanliness: 8.1
Service: 9
Location: 8.4
Room Quality: 8.2
Amenities: 8
Value for Money: 8.8
Food and Beverage: 7.6
Overall Experience: 8.3
T
Taylor couple us
10
Pros:

Room was very clean. Customer service was excellent. The view was spectacular.

Cons:

Nothing. It was perfect.

2026-09-11 via Nuitee
K
Killion couple us
9
Amazing lace for a good buck
Pros:

Love that it was tuck on top of mountain with great views

Cons:

The sound of traffic

2026-09-09 via Nuitee
T
Terry couple us
10
We are looking forward to staying there again in the fall.
Pros:

Absolutely stunning views, owners and staff were super nice.

Cons:

The only issue we had was when walking our dog out back in the grassy area, we had to constantly take chicken and pork bones out of our dog's mouth. Maybe they can clean up the area a little more often,.

2026-09-06 via Nuitee
C
Clarissa family_with_children us
9
Would stay again.
Pros:

The location was wonderful! The view of the mountains from the balcony was exceptional. Very peaceful!

Cons:

Booked online and paid in advance. Refund takes multiple days to return.

2026-09-03 via Nuitee
S
Sandra couple us
7
2026-08-31 via Nuitee
S
Sharon solo_traveller us
4
You get what you pay for.
Pros:

The location and price were good. The night person processed us pretty quickly.

Cons:

Coffee very strong and lukewarm. The towels were worn and even had stains. The manager was busy with one of the appliances so no conversation.

2026-08-24 via Nuitee
B
Bruce solo_traveller us
3
Incredible view can't make up for the other shortcomings.
Pros:

The view was incredible and really the only thing I found exceptional.

Cons:

The only ice machine on the property was out of order. A hotel can't allow that to happen. There was no fitness room, but I knew that going in. However, there was also no place to safely go for a walk outside. There were no restaurants in walking distance. Breakfast was a disappointment.

2026-08-22 via Nuitee
H
Hope couple us
10
Enjoy our stay every time we have stayed. Very clean, the staff is always very helpful & friendly! I will be staying
Pros:

Very clean

Cons:

The parking lot can be hard maneuver

2026-08-19 via Nuitee
K
Kathleen solo_traveller us
10
Sweet spot
Pros:

Great views. The windows look out over the mountains and there are rocking chairs on every porch. The highway is close yet when you close the doors it’s peaceful ands quiet.

2026-08-09 via Nuitee
B
Brian family_with_children us
10
Pros:

We have stayed here a few times and we’ve always been satisfied. Love the Mountain View!

2026-08-06 via Nuitee
H
heather solo_traveller us
8
would stay here again
Pros:

The room was clean and comfortable. the balcony was nice to sit on and enjoy the view. the staff was friendly and helpful. coffee was good. price was fair.

Cons:

no complaints

2026-08-05 via Nuitee
P
Paula solo_traveller us
10
2026-07-25 via Nuitee
G
Greg couple us
7
2026-07-25 via Nuitee
K
Katie couple us
7
Pros:

Location

Cons:

Price it was a holiday weekend though

2026-07-22 via Nuitee
B
Brenda couple us
10
This was our first time staying at an EconoLodge and were pleasantly surprised at the quality and value. Will definitel
Pros:

Location was great. Quiet with amazing views!

Cons:

No complaints

2026-07-21 via Nuitee
L
Lisa couple us
10
Perfect getaway
Pros:

My best friend of over 40 years have been meeting here for the last 7 years
The rooms are very streamlined and comfortable
Staff is friendly
So accommodating for myself and husband and my service animal
I truly appreciate the kindness and comfort
I only wish other guests would be as considerate when picking up after themselves and their pets
This is a great little get away and I worry that some people not properly cleaning up after themselves will ruin their pet friendliness for the rest of us traveling to this little mountain top retreat
The housekeeping and staff already work hard enough to provide a comfortable stay for their guests
I would just remind people staying to always do your part so they are able to continue their incredible hospitality

2026-07-21 via Nuitee
R
Richard solo_traveller us
9
Pros:

Front desk was very helpful with good customer service

2026-07-20 via Nuitee
C
Charlotte couple us
7
The staff was very friendly ,but the hotel needs a lot of work.
Pros:

The view

Cons:

Problems with plumbing and was not clean.

2026-07-19 via Nuitee
L
Laura solo_traveller us
8
This is a great value got the price.
Pros:

The staff is extremely accommodating. They seem to truly care about the comfort of their guests. The beds are very comfortable. My room has a private balcony with a beautiful view.

Cons:

I wish the breakfast included healthier options. It includes mostly items with high carbs. The cups of yogurt are processed with high sugar and additives. They do have fresh bananas, which are good.

2026-07-16 via Nuitee
J
Jeanne solo_traveller us
8
A gift because it was cheap in cost and high quality in service, cleanliness, and the facility
Pros:

Most things that are very big in my comfort at a hotel. The clerk offered exceptional service and was very friendly and helpful. the room was spotless. I usually shun 2-3 star hotels/motels because of poor hygiene standards but this place was impeccable. I stayed because I was moving out of town and therefore my house was empty before closing but an added feature was the well kept grounds, pool and view. Far above what I have experienced in similar grade lodging. This hotel lived up to its ratings.

Cons:

not unexpected for a budget style hotel but the towels and wash clothes were a bit ragged (never like to be reminded of how many people have stayed before me.

2026-07-16 via Nuitee