Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well-kept rooms
Good location for attractions
Cons:
Issues with cleanliness
Delayed service in dining

Categories

Cleanliness
6.75
Mixed sentiments regarding cleanliness, with some reviews highlighting dirt and unclean conditions.
Service
8.75
Service is generally described positively, with staff welcoming and accommodating.
Location
9.25
Location is praised, being convenient for attractions and transportation options.
Room Quality
8.25
Rooms are noted as clean and well-kept, though some say they could benefit from updates.
Amenities
8.25
Amenities like the pool and beach access are appreciated, despite some issues pointed out.
Value for Money
7.25
Some reviews mentioned disappointment regarding the cost relative to service and quality.
Food and Beverage
7.25
Concerns about delayed food service and limited options, affecting the dining experience.
Overall Experience
8.25
Overall positive experience with common complaints around cleanliness and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:45

Property Description

Luxurious Accommodation with Stunning Sea Views

Outdoor Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your workout routine at the well-equipped fitness centre during your stay at Hotel Nikko Guam.

Family-Friendly Amenities
With a children's playground on-site, Hotel Nikko Guam is the perfect choice for families looking for a fun and relaxing getaway in Tumon.

Experience comfort, convenience, and breathtaking sea views at Hotel Nikko Guam. Book now for an unforgettable stay in Guam!

Important information:

Please note the credit card used on the booking, must be in the same name as the guest staying.

Please note that the third adult guest will be accommodated on a roll-away bed.

Important Notice
· The swimming pools and water slide will be closed from April 6 – April 20, 2026, for scheduled maintenance.
· Maintenance dates are subject to change due to weather or operational requirements.
· Access to alternative facilities is not guaranteed during this period.
· Hotel Nikko Guam is not responsible for any inconvenience caused by the temporary closure.
· For assistance or inquiries, please contact information@nikko-guam.com.
· Alternative Recreational Access – PIC Water Park:
During this period, in-house guests with room packages may enjoy access to the Pacific Islands Club (PIC) Water Park facilities free of charge.
· Transportation – Nikko Shuttle to PIC: Scheduled van shuttle runs between Hotel Nikko and PIC. Advance reservation required.
· Exclusions: This privilege does not apply to PHR (Room, Pool Pass and Social Membership), Employees, Local residents, Stay & Play Day Pass Guests, Select Room Packages.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Apr 6, 2026 until Mon, Apr 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 638 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 8.25
蕙均 • extended_group • tw
10
服務人員很親切，只是房間老舊需要翻新了。
Pros:

服務人員親切

Cons:

設備老舊，浴室水很小

2026-02-11 • via Nuitee
J
Juishan • couple • tw
8
2026-02-08 • via Nuitee
M
MAKIKO • extended_group • jp
7
2026-01-31 • via Nuitee
T
TANAKA • couple • jp
10
Wonderful
Pros:

The breakfast very nice

Cons:

Nothing

2026-01-28 • via Nuitee
W
Whendy Lou • solo_traveller • gu
9
2026-01-28 • via Nuitee
たかもり • family_with_children • jp
8
Pros:

景色が良かったです！

Cons:

冷蔵庫がある前の扉がしまらなかった！

2026-01-27 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-01-27 • via Nuitee
E
Eiji • family_with_children • jp
8
2026-01-27 • via Nuitee
T
TETSURO • couple • jp
7
往年のファミリー向け、団体旅行向けの懐かしいホテル
Pros:

景色がすごい綺麗。全室オーシャンビュー。
タモン湾を一望できて素晴らしい。
あと、スイートルームが安い！この値段で泊まれるのはありがたいし、ラウンジアクセスも無料。

Cons:

プールが古い。ファミリー向けなので、ちびっ子ちゃんたちには楽しいが、大人なカップルにはウケないと思う。水も白く濁っていて清潔な感じではない。ニッコーはプールを変えるだけで、いっきに満足度あがると思う。

2026-01-27 • via Nuitee
V
Vincent • couple • us
8
2026-01-24 • via Nuitee
G
GEAJEOUNG • solo_traveller • kr
9
2026-01-24 • via Nuitee
A
Akari • couple • jp
9
2026-01-23 • via Nuitee
S
Sarah • couple • gu
7
Shit terrible experience I wish I stayed at another hotel for the night before my wedding
Cons:

Called 5 times to get 2 towels delivers after several hours of waiting finally had to get upset and inform that my 2 kids are waiting to shower Couse we need towels finally after the 5th time of calling the towels were brought up but still took 30 mins from the time I hung up to the time it got to my door so very poor service and response.2 left my charger after checking out couse I had my wedding at the crystal chapel and no one turned in my charger check your cleaners Couse stuff is being pocketed from rooms when guest accidentally leave it behind very poor and no trust in your staff if they can’t even turn in a phone charge when cleaning a room.will never stay here again for the price.even the cheapest hotel I have stayed garden villa had better service and trust then yall

2026-01-22 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-01-21 • via Nuitee
S
Shuzhen • solo_traveller • jp
7
築年数は古いホテルだが、2、3泊くらい泊まったらなんとよい旅行ができた
Pros:

部屋は清潔感があってベランダからの眺めも良く、快適に過ごせる。

Cons:

設備は古くて、私が泊まった翌日に便座の水をうまく流せなくて、ホテルのスタッフを呼んで修理してもらった。

2026-01-20 • via Nuitee
R
Risa • solo_traveller • jp
10
2026-01-20 • via Nuitee
S
Shogo • extended_group • jp
7
無難です
Pros:

海が近く非常に素敵であった。

Cons:

シャワーが温く、また虫もしばしば

2026-01-20 • via Nuitee
K
Khalon Jude • solo_traveller • us
5
Pros:

Comfort and friendly staff

Cons:

The room wasn’t cleaned fully . When the room was tidied the pillows and duvet was left off of the bed .

2026-01-19 • via Nuitee
C
Cathy • couple • us
9
Perfect for families or romantic getaway!
Pros:

Beautiful spacious and airy!! We love the Nikko Guam!! The people! All the people were so nice, helpful and happy! They really made us feel like family. The food was phenomenal! The breakfast was amazing, literally something for everyone! From the smoked salmon, ramen, pork, fresh fruit and vegetables to the French toast and matcha ice cream! We enjoyed the premiere suite where we had the living room extra 1/2 bath and side patio! Very spacious and comfortable!! We recommend the Nikko for families or romantic getaways! It was absolutely perfect for our family celebration!

Cons:

The water and ice stations were on the other side of the building.

2026-01-19 • via Nuitee
K
KAYOKO • family_with_children • jp
10
また滞在したいです！
Pros:

目の前に広がる海！
静かで快適な部屋、チャモロ料理やラーメン、うどんなど、日によって内容を変えてあるおいしい朝食、プール、ウォータースライダー、朝のヨガにも参加し満喫しました！とても楽しかったです。
2度めの滞在ですが、今回もまた来たい！と思いました。

Cons:

特にありません。

2026-01-14 • via Nuitee