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Facilities
Property facilities
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Nightclub
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Non-smoking throughout
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Shared lounge/TV area
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Grocery deliveries
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Kid meals
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Outdoor furniture
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Convenient Location
Located just 3 miles from Lake Junaluska and 7 miles from the Great Smoky Mountains National Park, our Maggie Valley hotel offers the perfect base for exploring the picturesque surroundings.
Comfortable Accommodations
All rooms are equipped with cable TV featuring HBO channels and tea/coffee-making facilities, ensuring a cozy and relaxing stay for our guests.
Modern Amenities
Enjoy complimentary WiFi access, fax, and photocopying services during your stay. With added conveniences like a launderette and free parking, we aim to make your visit stress-free and enjoyable.
Book your stay now and experience the best of Maggie Valley at our welcoming hotel.
Please note the restaurant is offering meals for take-out or delivery only at this time.
Please note the property is undergoing renovation and no rooms are available on the ground floor at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Compared to other hotels we have stayed the breakfast is just ok.
Very clean
Ask for a room so we could keep an eye on our motorcycles but got one in the back
It was very clean, beds were very comfortable. Me and my wife would definitely book again.
Location
Location
Bed was to firm
It was good...large selection...great breakfast..very clean
Don't like that there aren't balconies in any of the rooms
Location and Mexican restaurant down stairs
It needs up dated
Location
The room was dirty , tub stopped up, sink stopped up, sheets have holes
We were meeting family for breakfast so didn’t take advantage of the breakfast. Though the eggs, sausage, waffles etc looked great!
We loved the location and price. We’ve stayed here before and will again.
The lobby needs an update. The old 70’s furniture looked trashy and not welcoming. Would like the let policy to be less expensive so we could have brought our dog.
The comfort of the bed
We arrived and the remotes (yes there were two) didn't work. I had to go downstairs and get another one. I was told if that didn't work we would have to change rooms. We left for a little while and when we returned, the new remote didn't work either. At 11:30 pm we had to change rooms. We were going to fill the ice bucket but the new room didn't have one. Again downstairs we go and were taken back to our original room to retrieve that one. When you enter the lobby there is a sign that indicates "ice and vending on every floor" Not so. We were then directed back down to the lobby. Oh, and the other reason we had to change rooms is because the hvac unit was only blowing cold air and in Maggie Valley it was about 35 degrees at the time.
All aspects
nothing
Did not eat breakfast there.
Someone had a dog in one of the rooms....left the pooch there. The dog cried and whimpered all night. Where was the owner? I doubt that I will stay there again.
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