Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some staff had personality issues
Small room and bathroom
Noise and maintenance problems

Categories

Cleanliness
8.79
Rooms were clean, but several guests mentioned maintenance issues.
Service
9.06
Most staff were friendly and accommodating, although one negative instance was reported.
Location
9.3
Excellent locations close to transport and attractions.
Room Quality
7.75
Rooms were described as small, with limited amenities.
Amenities
8.88
Amenities like gym and bar received positive feedback.
Value for Money
8.44
Overall value was deemed acceptable, though prices are premium.
Food and Beverage
9.29
Breakfast and restaurant offerings were praised.
Overall Experience
8.86
Overall experience was positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Luxurious 5-Star Accommodation in the Heart of Osaka

Refreshing Indoor Pool and Spa
Swissôtel Nankai Osaka features a revitalizing indoor pool and a spa where guests can unwind and relax after a day of exploring Osaka's vibrant entertainment and shopping district.

Diverse Dining Options
With 6 dining options to choose from, including Table36 with panoramic city views and the Empress Room offering Chinese delicacies, guests can indulge in a variety of cuisines without leaving the hotel premises.

Convenient Location and Modern Amenities
Situated above Nankai Railway’s Namba Station, the hotel provides easy access to Kansai International Airport. Enjoy modern comforts like free WiFi, air-conditioned rooms with Nespresso machines, and a fitness facility with massage services.

Book your stay at Swissôtel Nankai Osaka for a luxurious and convenient experience in the heart of Osaka!

Important information:

Additional fees apply for meals for children sleeping in existing beds who are 4-12 years when booking with meal-inclusive rate.

Please note that the use of the fitness center and/or associated facilities may be chargeable.

Usage of gym and pool facilities are complimentary for guests staying in the Swiss Advantage Room, Swiss Select Room and Executive Room or Suite. Guests staying in the Executive Room or Suite also have complimentary access to the hot tub, sauna and public baths.

Children between 6 – 16 years have access to the swimming pool and spa area only between 9:00 – 18:00 (*children are requested to vacate the fitness facilities premises by 18:00).
Children between 6 – 16 years must be accompanied by an adult within the facility.
Children below 6 years are not permitted to use the facilities due to safety reasons.

Guests under the influence of alcohol may not be permitted to use the property’s pools or other facilities.

From Nankai Railway’s Namba Station, guests can take the direct escalators from the 3rd floor ticketing gate. From Namba Station (Subway/JR/Hanshin/Kintetsu Line), the closest exit is Exit 4 and 5.

The name on the credit card used for the booking should correspond to the guest staying at the property.

For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

6th floor Lobby Renovation will be carried out to craft a better experience for you, starting from 20 August 2026 - March 2027. Certain areas may be temporarily closed, with operating hours of several 6th floor venues adjusted in line with construction works. We appreciate your understanding.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.8
Based on 3633 reviews
Cleanliness: 8.79
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.88
Value for Money: 8.44
Food and Beverage: 9.29
Overall Experience: 8.86
A
anitao906 • Couples • Mannheim, Baden-Württemberg
10
Our Second Pleasant Stay
Pros:

Six years ago we had stayed at the Swissotel for the first time... As the hotel ("towering" above Namba Station) can be reached so easily from KIX by Nankai Limited Express train, gives direct access to several metro lines underneath the station, to the huge Takashimaya Osaka Store and a lot of shops and restaurants we decided to stay there again and booked a Swiss Select room with two queens in one of the upper floors. We enjoyed the panoramic view across the city (Dotonbori direction). Both room and bathroom seem to have undergone some refurbishment.  Comfortable beds, pleasant linen, a rain shower... The unpretentious luxury character has been maintained.

The top floor restaurant with the wonderful bar also had some new features - in 2019 there had been no "herb garden" in the entrance area, and the menu had also been adapted to the latest "food style". The quality of their Whiskey Sour is still the same, and if the Haka Heat cocktail is still on the list when you're there give it a try. Saturday and Sunday are for lovers of live music - like me... 

The staff was friendly and most helpful when ordering next-day Yamato suitcase transport service. We would come back to the Swissotel any time...

2026-08-29 • via Tripadvisor
鳳娟 • family_with_children • tw
9
位置非常的好，輕鬆愉快，相當的貼心，安排的房間也非常符合我的需求，謝謝飯店的服務
Pros:

位置非常的好，輕鬆愉快，安排的房間也非常符合我的需求，謝謝飯店的服務

Cons:

浴室有點小，洗澡空間擁擠

2026-08-29 • via Nuitee
C
Claudio • extended_group • es
10
Pros:

Las vistas de la habitación espectaculares!! Amplias habitaciones para el promedio de Japón. El desayuno uno de los mejores que he comido con una variedad de opciones que resulta excepcional. El personal muy amable.

2026-08-29 • via Nuitee
J
Joann • family_with_children • gb
10
2026-08-28 • via Nuitee
M
Marie-Claude • extended_group • ch
1
2026-08-28 • via Nuitee
A
afterraincomes • solo_traveller • kr
10
Pros:

난바역 바로 위에 있어서 어딜가도 교통이 너무 편리하고 룸 컨디션도 넓고 깨끗해요 조식도 나름 괜찮아요

Cons:

수영장에 유아풀이 없어서 아쉬웠어요

2026-08-26 • via Nuitee
I
Isabel • family_with_children • cl
10
SUPERÓ NUESTRAS EXPECTATIVAS
Pros:

TODO

Cons:

NADA

2026-08-26 • via Nuitee
E
Eilon • extended_group • il
10
אין לתאר!!! הכל מעולה מעולה מעולה!
Pros:

וואוו!! מלון 100 מ-10!
איזו ארוחת בוקר, להתעלף!!! הכי טובה ever!

Cons:

כלוםםםםםםם

2026-08-26 • via Nuitee
M
MARIA ANGELES • solo_traveller • es
10
2026-08-24 • via Nuitee
H
H4777HWthierryl • Friends getaway
10
verry good
Pros:

verry good hotel and thank you verry much Mr Mounir , is good job

2026-08-23 • via Tripadvisor
C
cristiano • family_with_children • it
10
2026-08-23 • via Nuitee
M
Massimo • extended_group • it
8
2026-08-23 • via Nuitee
A
Arianna • couple • it
10
2026-08-23 • via Nuitee
D
Dallas • solo_traveller • au
10
Pros:

Rooms were comfortably sized, breakfast buffet was great. Location was perfect. The staff were fabulous.

2026-08-23 • via Nuitee
J
Juan Andres • family_with_children • ph
9
Its very convenient to stay in Swissotel bec of its location.
Pros:

Very good location! Will definitely come back.

Cons:

Please improve the wifi. It was spotty and unreliable.

2026-08-23 • via Nuitee
C
Chien Ching • extended_group • tw
8
2026-08-23 • via Nuitee
C
Choon Thye • solo_traveller • sg
10
2026-08-22 • via Nuitee
M
Mariana • family_with_children • lu
10
Excellent
Pros:

Emplacement, personnel, commodité

2026-08-22 • via Nuitee
R
RICARDO • couple • es
7
2026-08-22 • via Nuitee
W
Wolfgang • couple • de
8
3 sehr schöne Tage in Osaka
Pros:

Wir haben uns gut aufgehoben gefühlt. Schneller Check-in , sehr freundliches Personal, sehr gelungener Stop in Osaka.

2026-08-21 • via Nuitee