Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some staff had personality issues
Small room and bathroom
Noise and maintenance problems

Categories

Cleanliness
8.79
Rooms were clean, but several guests mentioned maintenance issues.
Service
9.06
Most staff were friendly and accommodating, although one negative instance was reported.
Location
9.3
Excellent locations close to transport and attractions.
Room Quality
7.75
Rooms were described as small, with limited amenities.
Amenities
8.88
Amenities like gym and bar received positive feedback.
Value for Money
8.44
Overall value was deemed acceptable, though prices are premium.
Food and Beverage
9.29
Breakfast and restaurant offerings were praised.
Overall Experience
8.86
Overall experience was positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Luxurious 5-Star Accommodation in the Heart of Osaka

Refreshing Indoor Pool and Spa
Swissôtel Nankai Osaka features a revitalizing indoor pool and a spa where guests can unwind and relax after a day of exploring Osaka's vibrant entertainment and shopping district.

Diverse Dining Options
With 6 dining options to choose from, including Table36 with panoramic city views and the Empress Room offering Chinese delicacies, guests can indulge in a variety of cuisines without leaving the hotel premises.

Convenient Location and Modern Amenities
Situated above Nankai Railway’s Namba Station, the hotel provides easy access to Kansai International Airport. Enjoy modern comforts like free WiFi, air-conditioned rooms with Nespresso machines, and a fitness facility with massage services.

Book your stay at Swissôtel Nankai Osaka for a luxurious and convenient experience in the heart of Osaka!

Important information:

Additional fees apply for meals for children sleeping in existing beds who are 4-12 years when booking with meal-inclusive rate.

Please note that the use of the fitness center and/or associated facilities may be chargeable.

Usage of gym and pool facilities are complimentary for guests staying in the Swiss Advantage Room, Swiss Select Room and Executive Room or Suite. Guests staying in the Executive Room or Suite also have complimentary access to the hot tub, sauna and public baths.

Children between 6 – 16 years have access to the swimming pool and spa area only between 9:00 – 18:00 (*children are requested to vacate the fitness facilities premises by 18:00).
Children between 6 – 16 years must be accompanied by an adult within the facility.
Children below 6 years are not permitted to use the facilities due to safety reasons.

Guests under the influence of alcohol may not be permitted to use the property’s pools or other facilities.

From Nankai Railway’s Namba Station, guests can take the direct escalators from the 3rd floor ticketing gate. From Namba Station (Subway/JR/Hanshin/Kintetsu Line), the closest exit is Exit 4 and 5.

The name on the credit card used for the booking should correspond to the guest staying at the property.

For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 3300 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ¥10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3494 reviews
Cleanliness: 8.79
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.88
Value for Money: 8.44
Food and Beverage: 9.29
Overall Experience: 8.86
H
Huang-Fu • family_with_children • tw
7
2026-06-27 • via Nuitee
M
Mampilly • couple • gb
8
2026-06-26 • via Nuitee
A
Alanoud • family_with_children • qa
10
Perfect
Pros:

The location and cleanings

Cons:

Nothing

2026-06-26 • via Nuitee
S
Sabine • solo_traveller • us
9
Pros:

Location

2026-06-26 • via Nuitee
H
Huang-Fu • family_with_children • tw
7
2026-06-26 • via Nuitee
E
Erdem • couple • tr
10
2026-06-26 • via Nuitee
J
JT • family_with_children • tw
8
Pros:

早餐選擇豐富，建議住客都訂購

Cons:

枕頭太軟了、支撐性不佳，很難入睡，建議可以提供客人多樣枕頭選擇

2026-06-25 • via Nuitee
C
Camille • extended_group • gb
4
Not worth the money
Pros:

Concierge is friendly

Cons:

Old. Toiletries not full set

2026-06-25 • via Nuitee
K
Kamila • couple • br
1
Pros:

The breakfast is terrible
Full and no replacement of food
Big queue

Cons:

There not a japanese hotel
I prefer stay in a place with japan culture

2026-06-24 • via Nuitee
H
Hasan • family_with_children • ae
10
2026-06-24 • via Nuitee
C
Celine • family_with_children • tw
7
2026-06-23 • via Nuitee
C
Chia heng • couple • tw
10
Pros:

交通超級方便，五星飯店真是棒

2026-06-23 • via Nuitee
G
Gregory • couple • gu
10
Pros:

Staff person in Executive lounge, Honoka, was excellent. Friendly, helpful, excellent english. Very impressive.

2026-06-22 • via Nuitee
C
Claire • couple • gb
10
2026-06-22 • via Nuitee
M
Marina • solo_traveller • il
10
2026-06-21 • via Nuitee
P
Pablo • couple • es
8
Muy práctico. Buena relación calidad y precio
Pros:

Muy práctico. Es muy funcional, y te da la comodidad de un gran hotel sin pagarlo.

Cons:

La entrada no es tan visible, nos costó llegar en alguna ocasión a la puerta.

2026-06-21 • via Nuitee
S
Sagnac • couple • fr
8
Un excellent séjour
Pros:

Accueil chaleureux

Cons:

Pas de critique à formuler

2026-06-19 • via Nuitee
S
Sylvie • solo_traveller • mu
8
Short and practical visit
Pros:

Very comfortable hotel and location is very good especially when flying back since airport express train is just 1 elevator below. We stayed only one night before our next flight and it was very practical to got to Dotunbori and surroundings and be back for a restful night before flying back.

Cons:

From within Nankai station, there is not enough indication on how to reach hotel. The station is a bit of a maze and some guidelines by the hotel upon booking confirmation would have made the experience more seamless.

2026-06-19 • via Nuitee
K
Karyn • couple • au
9
Perfect location a beautiful and very comfortable property and having a pool access was fantastic
Pros:

Great location, so close to all the action like Dotonbori with its exciting restaurants and bars and shopping. Lovely and helpful staff. Great size rooms comfortable beds

Cons:

Nothing really any thing I did request better pillows which they delivered a variety to choose which was great

2026-06-19 • via Nuitee
F
Fanny • couple • us
6
Very nice hotel!
Pros:

Very clean and great looking hotel. The staff was amazing and the location was close to the lively part of Osaka.

Cons:

The hotel was hard to find when coming from the train station even with the instructions that we were able to find online. It would be helpful for future costumers to share exactly how to find the hotel. Thank you!

2026-06-18 • via Nuitee