Hotel Andaluz Albuquerque, Curio Collection By Hilton

Excellent restaurant dinner. Modest sized room but very good view through large window on 6th floor. Love the historic interior of the lobby. Very near rail station.

Very beautiful and historic hotel convenient to downtown, train, and old town. Any renovation or maintenance that was done clearly respected the original layouts and designs. The lobby and elevators were beautifully restored. Great nooks for eating and socializing. Beautiful and nice smelling fountain. There are modern touches upstairs and in the rooms but they are well designed. Generous sized rooms. Restaurants and bars were excellent and they sold local items in the market.

I’m extremely disappointed with this hotel and the way my issue has been handled. I reported the problem multiple times, and no one has taken responsibility or offered a real solution. The lack of communication has been unacceptable, and customer service has done nothing to resolve it. I expected a basic level of professionalism, but instead I’ve been ignored and left frustrated. I would not recommend this hotel to anyone until they seriously improve how they handle guest problems.

Very disappointing and we checked in a few hours ago! The women at the desk were very inexperienced and not really welcoming. We asked about a place for dinner or a list of restaurants and they told us there’s a restaurant in the hotel - but they didn’t offer to make a rez for us or tell us we’d need a Rez. We went to the restaurant when we returned from old town to make a reservation and we were told they were fully booked and they couldn’t get us in. When we asked for a manager at the hotel, there wasn’t one. The front desk girl told us that she told us to make a reservation, but she never said that! The rooms need renovation and the bed is so soft - it has no support. Overall, it’s tired and old looking and feeling and the staff needs some training! Very disappointed!

We enjoyed our stay a the Hotel Andaluz. The hotel is in beautiful shape and our room was large. I LOVE an old, well maintained hotel. It feels very fresh. The staff members were very friendly and helpful. The food in Char was good. Our room was large. Pick this hotel if you must be in downtown Albuquerque. However, be warned, downtown Albuquerque is depressing. There is wonderful street art and some fun dining options within walking distance, but the addiction issues that this city is facing are very sad.

Location was great and staff were very attentive! The facility was beautiful.

Historic

Well appointed and nice

Adriana was so helpful and kind!

Hotel Andaluz in Albuquerque: Spanish Moorish Splendor at its Best

I would be totally remised if I did not write and send my review of the Andaluz Hotel in Albuquerque – despite the fact I stayed there in late February while on business and genuinely enjoyed their terrific accommodations! Imagine, on my flight back to San Diego, I drafted notes of all the marvelous aspects on this spectacular hotel but never got around to writing this critique. Yes, guilt set-in!

The ambience of the interior, rectangular-shaped lobby, a 2-story volume, is unmistakably New Mexico eclecticism. Picture a white one-story arched colonnade along two opposite sides with one-side featuring several exuberant inset “salas” (e.g., semi-private living rooms) with unique themes including one with a love-seat swing, and another befitting a sultan—no better place to entertain a dozen or so of your business colleagues or closest friends. At the center of the “courtyard” lobby was the ubiquitous fountain featuring a colored lighting display which created a nice splash. Not surprisingly, located on the other arched wall were a variety of support spaces, including a charming library, a sundry shop and a modest front-desk covered with colorful patterned glazed tiles.

Similarly, the second level ambience certainly provided delightful views into the courtyard below from the pre-function galleria which ringed the meetings rooms, conference center and ballroom spaces. More to the point, this allowed me to exam some to the woodwork details especially the massive quasi-French curve corbelling over the bar as well as the guard railings which were designed with braided vertical pickets in alternating widths. Likewise, the dark stained wood ceiling and deep-set beams acted perfectly in contrast with the three, very large chandeliers. I should add, the following day, I spent most of the morning reviewing and editing my manuscript in solitude--my “private” seating area was divine.

Although the 10-story hotel was constructed in the late 1930s by Conrad Hilton, and had undergone may renovations over the years, the present-day Spanish-Moorish aesthetic is bedazzling. My guestroom was small, but very clean and well appointed. All I needed was a comfortable bed, a desk to do some work, and a view of the mountains to the east. I arrived in the late afternoon and wanted to get to work immediately, knowing I’d be working well into the night. After perusing the menu, room service was quick – maybe they heard the “rumbling” of my stomach. I could not pass on the Cobb Jumbo Grilled Shrimp salad with multi-colored heirloom tomatoes on romaine lettuce. In a word: delicious! I took several photos of this dish which I sent to wife and kids.

The next day the sun greeted me way too early, but I was ready at 7 a.m. to have breakfast at CHAR. I had scouted the restaurant and menu the previous night: Yup, the Blueberry pancakes with maple syrup and black coffee would be the order for an otherwise long travel-day.

I do enjoy the location of this hotel but the service is awful. Took 3 trips down to the front desk to have our room cleaned plus a meeting with the asst manager to have to wait another 30 mins for house keeping to arrive. Delayed our evening plans by a hour. Rooms are extremely loud you can hear everything. Your calls to the front desk and valet ring into eternity. For the cost of the room definitely not worth it. Such a shame.

The food at the restaurant located on the main floor. It was good.

The place is very beautiful very clean had a bar on the second floor with a balcony was amazing

charming entrance

Very disappointed. Room smelled like smoke. The tub did not drain so u were standing in three inches of water while taking a shower. No light in the bathroom. Apparently the lite in the mirror was broke and couldn't be fixed. Front desk was not helpful. In addition the room wasn't ready until 4 pm.

We are big fans of historic hotels, and Hotel Andaluz is one of our favorites. It was the third hotel built by Conrad Hilton and has maintained many of its beautiful original features. We enjoyed watching from our room hot air balloons rise each morning. Good musicians played in the Lobby Lounge three of the five nights we stayed. Staff were all well trained, helpful and friendly, especially Alyssa at the front desk. We will definitely return the next time we are in ABQ.

The location was SUPER CONVENIENT for the concert we were attending, and the hotel was BEAUTIFUL! As I walked into the hotel, I just felt super grounded and refreshed. Our room was very clean and I loved the layout of the bedroom and the bathroom was SUPER NICE to get ready in :)