Holiday Inn Ontario by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (366 reviews)
1249 Tapadera Ave. , Ontario , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms / newly renovated
Comfortable beds and pillows
Friendly, helpful staff
Convenient location with attached restaurant
Good on-site amenities (pool, fitness, spa nearby)
Enjoyable breakfast (for many guests)
Cons:
Perceived as overpriced / poor value
Occasional cleanliness issues (stained washcloths, shower, one bed bug report)
Breakfast not always included or crowded/limited
Noise between rooms / late-night outside noise
Amenity reliability issues (pool closed, elevator broken)
Inconsistent restaurant/food quality

Categories

Cleanliness
8
Generally clean rooms and modern feel praised across reviews, but several reports of issues (stained washcloths, shower could be cleaner, and one guest reported finding a bed bug) lower this score.
Service
9.8
Multiple reviewers called staff friendly, helpful and attentive; front desk and overall staff service were repeatedly highlighted as strong points.
Location
9.5
Location repeatedly cited as convenient with an attached restaurant and nearby dining options; many guests found it ideally placed for their needs.
Room Quality
8.6
Rooms noted as comfortable with good beds and pillows and generally spacious, though some complaints about small bathrooms, shared balconies and noise between rooms.
Amenities
8.9
Property amenities (restaurant on site, pool, fitness center, spa nearby) are appreciated, though occasional negatives (pool closed, broken elevator) slightly reduce the score.
Value for Money
7
Multiple guests felt the hotel was overpriced for the level of included amenities (breakfast often not included or limited); several comments explicitly call out high cost versus perceived value.
Food and Beverage
8.5
Mixed but generally positive: attached restaurant and breakfasts were praised by many, though a few reviewers noted crowded breakfasts, inconsistent restaurant quality, or issues like a dirty glass.
Overall Experience
9.3
Overall stays were enjoyable for most guests—clean, comfortable rooms, friendly staff and convenient location—tempered by value and occasional cleanliness/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location and Nearby Attractions

Located in Ontario, the Holiday Inn Ontario, an IHG Hotel is the perfect choice for both business and leisure travelers. Situated close to local points of interest such as the Historic Union Pacific Train Depot and the Oregon Trail Regional Museum, guests can easily explore the area's attractions.

Modern Amenities and Dining Options

Guests can enjoy complimentary high-speed Internet access, a seasonal outdoor pool, and a fitness center during their stay. The on-site Country Kitchen and Tap Lounge offer delicious dining options for guests looking to unwind after a day of sightseeing.

Ideal for Business Travelers

Corporate guests will appreciate the hotel's business center, meeting rooms, and access to copy and fax services. The elegantly decorated guest rooms, equipped with practical amenities, provide a comfortable space for both work and relaxation.

Experience comfort and convenience at the Holiday Inn Ontario. Book your stay now to enjoy a memorable trip in Ontario!

Important information:

You must show a valid photo ID and credit card upon check-in.
Please note that this property can accommodate dogs, but will not accommodate other types of pets.
Please note that dogs will incur an additional charge of cost: 20 USD per room.
Please note that the property can only accommodate pets with a maximum weight of 27.22 kg or less.
Please note that a maximum of number 2 dogs is allowed per room.
Property does not allow local guests from within a 50 mile radius of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 15, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 366 reviews
Cleanliness: 8
Service: 9.8
Location: 9.5
Room Quality: 8.6
Amenities: 8.9
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 9.3
A
Alessandro • family_with_children • it
10
Pros:

Buongiorno

Cons:

Buongiorno

2026-10-21 • via Nuitee
H
Heather • family_with_children • us
7
Clean and comfortable but I believe it is over priced for what you get
Pros:

The property was clean and the beds & pillows were comfortable.

Cons:

I was sad that breakfast was not provided. I assumed they would have breakfast as all the Holiday Inns I have stayed in provide breakfast! I was disappointed as the cost of the hotel was high for very little amenities.

2026-10-18 • via Nuitee
E
Eduardo • couple • us
8
Pros:

Muy buenos

Cons:

Se escucha mucho sonido entre las habitaciones. Las voces se escuchan y eso es desagradable.

2026-10-17 • via Nuitee
L
Louis • couple • us
10
2026-10-14 • via Nuitee
J
Jon • couple • us
10
Pros:

Newly renovated and a restaurant was attached. So convenient

2026-10-12 • via Nuitee
B
Billyjane • family_with_children • us
5
Would have been perfect if no bug
Pros:

Location and overall clean and friendly

Cons:

I found a bed bug. Killed it and flushed it.

2026-10-11 • via Nuitee
S
Silvia • couple • us
8
2026-09-14 • via Nuitee
C
Chieko • couple • us
8
Nice location and very comfortable room.
Pros:

The room was clean and the beds were very comfortable.

Cons:

The wash cloths were stained.

2026-09-14 • via Nuitee
C
CAROLYN • solo_traveller • us
9
2026-09-14 • via Nuitee
D
Deseray • solo_traveller • us
6
2026-09-14 • via Nuitee
T
Tricia • couple • us
7
Overpriced.
Pros:

Breakfast was crowded. Food was good.

Cons:

High price for what we got.

2026-09-11 • via Nuitee
A
Amanda • solo_traveller • us
9
Pros:

Everything was in good condition and modern. The bed was very comfortable. It was spacious and had nice accommodations.

Cons:

The shower could have been cleaner.

2026-09-10 • via Nuitee
K
Kathleen • solo_traveller • us
7
Pros:

Friendly and helpful 👌

Cons:

Forgot to get coupons for breakfast.

2026-09-09 • via Nuitee
E
eric • solo_traveller • us
8
2026-08-22 • via Nuitee
M
Meredith • solo_traveller • us
9
2026-08-16 • via Nuitee
K
Kallin • family_with_children • us
9
Pros:

The hotel was clean and staff is friendly. Great restaurant on sight and the outdoor pool was wonderful. Nice fitness center with a spa next door. Very good set up overall.

2026-08-07 • via Nuitee
L
Lorri • family_with_children • us
7
2026-08-03 • via Nuitee
J
John • couple • us
8
Freindly staff, modern feel with the remodel. Comfortable bed and pillows.
Pros:

Excellent breakfast attached restaurant. If you pay a modest fee for two you get a full breakfast. Otherwise you receive a more limited breakfast.

Cons:

My only complaint was the bathroom was too small, literally room for only one person. I realize this was a remodeled facility from onother chain, so the floorplan and room sizes were already set. The towels were very ordinary, somewhat worn with medium threads. I would expect more quality towels for the higher price we paid for the room.

2026-07-24 • via Nuitee
C
Carter • solo_traveller • us
10
2026-07-19 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Front counter personal was great.

Cons:

The restaurant was not that great. Dirty wine glass. Food was not that good.

2026-07-14 • via Nuitee