Staybridge Suites - Overland Park - Kansas City S by IHG

Hotels
•
Staybridge Suites
8.8 (297 reviews)
7020 W. 108th St , Overland Park , us

Free
Children allowed

Facilities

Breakfast available (surcharge)
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast choices
Comfortable beds and pillows
Clean and comfortable rooms (many guests)
Spacious rooms
Quiet
Cons:
Bedbug incident reported
Reports of dirty areas/disrespectful staff
Poor customer service/booking issues
Toilet wouldn’t flush for one guest
Limited hot breakfast items
Occasional lack of hand soap and insufficient towels
One guest relocated to a smaller room at check-in

Categories

Cleanliness
7.6
Mixed reports: several guests praised that rooms were 'always clean' and smelled good, but there are serious negatives including reports of dirty common areas and a bedbug incident — netting a below-top but still positive cleanliness score.
Service
7.8
Mixed service sentiment: some guests experienced poor or rude customer service and a problematic booking incident, while others noted caring staff (e.g., the attentive breakfast attendant).
Location
9.6
Consistently positive: multiple reviews highlight a great location and proximity to the highway — clear strength for the property.
Room Quality
8.6
Generally good room comfort (comfortable beds/pillows, spacious, clean and comfortable rooms) but tempered by specific issues such as a non-flushing toilet and at least one bedbug report.
Amenities
8.8
Breakfast and basic amenities are available and usually liked (good breakfast choices), though some guests reported limited hot options and shortages (no hand soap, not enough towels) on occasion.
Value for Money
9
Mixed but favorable overall: several guests called it 'great value for the price' despite one comment that prices felt a little high.
Food and Beverage
9
Breakfast generally received positive mentions (good or okay), with praise for the caring staff who prepared meals; some noted limited hot food options.
Overall Experience
10
Overall impressions skew positive: many guests reported a relaxing or very nice stay and stated they would stay again, and strong positives (location, breakfast, comfortable rooms) outweigh isolated but serious negative incidents in the aggregate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 08:14

Property Description

Convenient Location
Staybridge Suites - Overland Park - Kansas City S, an IHG Hotel, is ideally situated just a short distance from major attractions like the National World War I Museum and Kansas City Convention Center.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and a fitness centre to stay active during your stay. Some rooms even feature a convenient kitchenette with essential appliances for your convenience.

Relaxing Facilities
Unwind after a busy day in the indoor swimming pool available to all guests. Whether you're in town for business or leisure, Staybridge Suites offers the perfect retreat near Kansas City.

Ready to experience comfort and convenience? Book your stay at Staybridge Suites - Overland Park - Kansas City S now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Guest Reviews

8.8
Based on 297 reviews
Cleanliness: 7.6
Service: 7.8
Location: 9.6
Room Quality: 8.6
Amenities: 8.8
Value for Money: 9
Food and Beverage: 9
Overall Experience: 10
C
Chacon • family_with_children • us
10
2026-10-07 • via Nuitee
A
Allen • solo_traveller • us
5
2026-08-07 • via Nuitee
Y
yuki • extended_group • jp
8
2026-07-24 • via Nuitee
D
Diana • family_with_children • us
8
2026-07-10 • via Nuitee
V
Virgil • solo_traveller • us
9
Pros:

Everything.

Cons:

All was great.

2026-07-07 • via Nuitee
J
Jane • family_with_children • us
9
2026-07-07 • via Nuitee
K
Kelly • extended_group • us
3
Never again. Poor customer service and bedbugs
Pros:

Location

Cons:

After we booked they booted us telling us someone decided to stay longer. I pushed back and they found a room for us. Unfortunately I got 40 bedbed bites

2026-07-04 • via Nuitee
J
John • family_with_children • us
10
Relaxing
Pros:

Good location, comfortable bed and pillows.

Cons:

No complaints.

2026-06-20 • via Nuitee
J
Janet • solo_traveller • us
10
Pros:

It was always clean, it smelled good. The people were nice. Not a lot of pet noise. Close to highway. Good breakfast choices. I will definitely stay here again.

2026-06-11 • via Nuitee
A
Amanda Allison • family_with_children • us
5
Dirty and unhelpful, rude staff.
Pros:

Location

Cons:

Dirty and disrespectful staff no safety information or license in either elevator I have video

2026-06-03 • via Nuitee
D
Diana • couple • us
9
2026-05-31 • via Nuitee
M
Mohamed M. S. • solo_traveller • us
9
2026-05-29 • via Nuitee
B
bajersh1212 • solo_traveller • us
10
Pros:

Great location, clean and comfortable rooms, and Great value for the price

2026-05-29 • via Nuitee
A
Allene • family_with_children • us
9
It was a very nice stay. Prices are a little high.
Pros:

Breakfast was good. Lady who prepared the meal was exceptionally caring.

2026-05-23 • via Nuitee
W
Willet • family_with_children • us
9
2026-05-04 • via Nuitee
M
Michael • couple • us
6
Good but toilet issue was horrible.
Pros:

Breakfast was limited in hot food!

Cons:

Our toilet wouldn’t flush

2026-04-26 • via Nuitee
C
Corey • family_with_children • us
4
Very inconvenient and upsetting to go on our stay
Pros:

Breakfast was ok

Cons:

No hand soap not enough towels for the days I was staying at check in my original room was giving away before my check in and I was told I just had to settle with what I got a smaller room for me my wife and son

2026-04-20 • via Nuitee
K
Kim • solo_traveller • us
10
2026-04-19 • via Nuitee
K
Kim • solo_traveller • us
10
2026-04-19 • via Nuitee
R
Randi • couple • us
10
nice and quiet
Pros:

spacious

Cons:

nothing

2026-04-14 • via Nuitee