Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Great location
Ski lockers
Good breakfast
Cons:
Room maintenance
Inconsistent service
Lack of spa services
Value for standard rooms

Categories

Cleanliness
7.8
Rooms were generally clean, but some guests mentioned minor maintenance issues.
Service
7.3
Service was mixed, with some guests appreciating it while others found the staff inattentive.
Location
8.2
Great location near key attractions and easy access to public transport.
Room Quality
6.5
Rooms varied in quality, with standard rooms showing signs of wear and tear, requiring guests to upgrade for a better experience.
Amenities
6.5
Mixed reviews on amenities, with some praising the ski lockers and breakfast, while others mentioned a lack of spa services and evening buffet quality.
Value for Money
5
Guests felt the price did not align with the quality of the standard rooms, leading to disappointment unless opting for an expensive upgrade.
Food and Beverage
6.2
Breakfast buffet received positive feedback, but the evening buffet and bar service were inconsistent.
Overall Experience
7
Mixed experiences overall, with some guests enjoying their stay while others were dissatisfied with room quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 03:48

Property Description

Discover the perfect mountain getaway at Melia Sierra Nevada, where adventure meets relaxation in a breathtaking setting.

Full-Service Spa
Indulge in rejuvenating treatments at our full-service spa, offering massages, body treatments, and facials designed to pamper you after a day of exploring.

Ski-In/Ski-Out Convenience
Experience the thrill of winter sports right outside your door with ski-in/ski-out access, making it effortless to hit the slopes and return for a warm, cozy evening by the indoor pool or sauna.

Culinary Delights
Savor international cuisine at RESTAURANTE VELETA, one of two on-site dining options, or relax in the comfort of your room with our limited-hours room service. Unwind with a refreshing drink at one of the bars/lounges after a day of adventure.

Don’t miss out on this extraordinary escape—book your stay at Melia Sierra Nevada today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 7.8
Service: 7.3
Location: 8.2
Room Quality: 6.5
Amenities: 6.5
Value for Money: 5
Food and Beverage: 6.2
Overall Experience: 7
R
Rachel • family
10
Pros:

Great location, ski lockers are big enough for 2 snowboards and skis, breakfast really sets you up for the day on the slopes..

2025-05-13 • via Nuitee
M
MARIA INMACULADA • family
6
Pros:

Mala relación calidad precio

2025-03-30 • via Nuitee
D
David
6
Pros:

Breakfast buffet was good, evening buffet was mediocre, bar staff were inattentive.

2025-03-21 • via Nuitee
A
ana sofía
10
Pros:

Reservamos una habitación normal y estaba muy fea, no iba de acuerdo al hotel, la habitación estaba vieja y con poco mantenimiento. Tuvimos que hacer un upgrade a las habitaciones level y esa si estaba bien mantenida y moderna. Considero que es mucho lo que se paga por la habitación normal para el estado en la que estaba. El upgrade fue de 85 euros por noche lo cual se me hizo mucho

2025-03-21 • via Nuitee
M
Marilene
10
Pros:

Maravilhoso

2025-03-10 • via Nuitee
C
Carlos Vicente • family
4
Pros:

Noisy retreat in a tourist trap.

2025-03-02 • via Nuitee
M
Mario
4
Way worse than expected.
Pros:

The experience was way below the expectations.
For more than 400 euros we expected at least nice views and not a wall right outside the window, mountain decoration and not old furnitures and a relax eviorenment and not something similar to a hotel in Eurodisney with thousands of nosiy kids around the hotel.

2025-02-24 • via Nuitee
D
Dean
8
Pros:

Lovely hotel, excellent staff and service. Room too hot but they kindly moved us to another room. Wouldnt put us off going back as the overall experience was excellent.

2025-02-11 • via Nuitee
I
Indra • family_with_children
10
Pros:

Beautiful and great hotel!

2025-02-03 • via Nuitee
J
Jens Alex
6
Pros:

Fint hotel. Små trange rom, men mange fine fellesområder. Hyggelig betjening og kort å gå til skiheisen.
Veldig trivelig barneklubb med morsomme aktiviteter hver dag.

2025-01-28 • via Nuitee
C
Cynthia • partner
10
Pros:

This is the most centrally located hotel. Staff was very helpful and the included breakfast was excellent!

2025-01-08 • via Nuitee
A
ANDRE
8
Localização excelente. Quartos pequenos.
Pros:

Hotel com uma localização incrível, estacionamento no subsolo, bons restaurantes. O café da manhã era incrível. O quarto, contudo, era muito pequeno para acomodar uma família de 4 pessoas. As fotos representam adequadamente o hotel.

2025-01-02 • via Nuitee
O
omaima • family
8
Pros:

Nice staff clean hotel

2024-04-12 • via Nuitee
S
Souhail
6
La chambre fournie ne correspondait pas aux spécif
Pros:

La chambre fournie ne correspondait pas aux spécifications mentionnées lors de la réservation, et la photo présentée était trompeuse. Lorsque nous avons signalé ce problème à la réception, ils nous ont conseillé de réserver directement auprès de l’hôtel à l’avenir pour garantir une meilleure chambre. De plus, il y avait un niveau de bruit élevé émanant de la buanderie de l’hôtel. Quant au lit d’appoint destiné à la troisième personne, il s’agissait d’un clic-clac trop petit et inconfortablement disposé.

2024-03-09 • via Nuitee
M
Marie
6
Pros:

Rent och fräscht rum, kändes nyrenoverat. Hela hotellet kändes fräscht men de bör göra något i matsalen på kvällen, alldeles för upplyst så den mysiga kvällskänslan man önskar vid middagen blev istället en skollunchkänsla. i efterhand hade jag inte bokat med kvällsmat utan ätit ute på fler olika restauranger.

2024-02-25 • via Nuitee
J
John
10
Pros:

Very nice

2024-01-14 • via Nuitee
M
Michael
10
Her kommer vi igen og igen
Pros:

Alt spiller. Fantastisk mogenbuffet. Klasse ala carte Restaurant. Super venlige personale efter spanske forhold. Parkeringkælder er super.

2024-01-10 • via Nuitee
M
María Aránzazu
10
Pros:

Excelente servicio y súper desayuno

2023-04-16 • via Nuitee
C
Carl
10
Great location and facilities
Pros:

This hotel is in a great location for skiing. It has great facilities and serves a great breakfast. The only downside was the bedroom was a bit dated, which would have been fine, but the online photos are misleading.

2023-03-06 • via Nuitee
C
Camila • family
8
Pros:

good hotel, nice location

2023-01-17 • via Nuitee