SpringHill Suites by Marriott Kansas City Plaza

Hotels
•
SpringHill Suites
8.9 (369 reviews)
4500 Madison Avenue , Kansas City , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High parking fees
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.54
Some reviews noted cleanliness issues like unmade sheets and a hot room.
Service
9.51
Staff were friendly, welcoming, and accommodating according to multiple reviews.
Location
9.55
Location was praised for its convenience and accessibility.
Room Quality
9
Rooms were described as comfortable and well-equipped.
Amenities
8.53
Some amenities like the pool had issues but breakfast was well-received.
Value for Money
7.99
Concerns were raised about parking fees and overall costs.
Food and Beverage
9.04
Breakfast was positively mentioned, though it had mixed reviews.
Overall Experience
9.01
Overall experience was positive with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:32

Property Description

Convenient Location
Located just 4.4 km from the National World War I Museum at Liberty Memorial, SpringHill Suites by Marriott Kansas City Plaza offers easy access to popular attractions. Union Station Kansas City and the Convention Center are also a short drive away.

Modern Amenities
Enjoy a comfortable stay with access to a fitness centre, private parking, shared lounge, and terrace. The hotel also features free WiFi, a 24-hour front desk, business centre, and a bar for guests to unwind after a busy day.

Relaxing Retreat
Unwind in style at the indoor pool or take in city views from select rooms with a patio. Each room is equipped with a desk, plush bed linens, and towels for a relaxing stay.

Book now for a memorable stay at SpringHill Suites by Marriott Kansas City Plaza.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 369 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.01
K
Kim • family_with_children • us
10
It's was a good experience
Pros:

The location was great

Cons:

Didn't too much care for the breakfast

2026-01-20 • via Nuitee
S
Sarah • solo_traveller • us
8
2026-01-20 • via Nuitee
L
Linda • family_with_children • us
8
Good, parking tight, but fortunately occupancy was light so no struggle this visit.
Cons:

Told the staff they need airflow direction vents on the AC so the air is not blowing directly on the bed.

2026-01-19 • via Nuitee
K
Katie • couple • us
4
Pros:

The staff was friendly and location was great.

Cons:

My room smelled upon arrival and tv didn’t work. Also I couldn’t open my window because the view was right next to the front door where people came and went often.

2026-01-19 • via Nuitee
K
Kuhn • couple • us
10
Cons:

Kind of feel like parking shouldn't be an additional cost.

2026-01-19 • via Nuitee
C
Charlsey • couple • us
9
Perfect stay for our family with super nice staff.
Pros:

Staff was so helpful and kind! The room was great for what we needed!

Cons:

The breakfast was a little lacking in my opinion. We would come down by 8 and not a lot left and if we asked the staff said what was out was what we had. When we went to the desk though they were so helpful and got us some milk for our little guy and made his day!

2026-01-19 • via Nuitee
P
Patricia • couple • us
9
Cons:

Very nice staff. Clean. Quiet.

2026-01-19 • via Nuitee
V
Veronica • family_with_children • us
8
2026-01-19 • via Nuitee
A
Abigail • couple • us
8
2026-01-18 • via Nuitee
T
Terrie • couple • us
10
2026-01-14 • via Nuitee
S
Sultan • couple • sa
8
2026-01-13 • via Nuitee
M
Marian • family_with_children • ro
9
Pros:

Totul.

2026-01-08 • via Nuitee
C
Clément • solo_traveller • us
10
Hôtel pratique et efficace
Pros:

Grande chambre bien équipée

2026-01-07 • via Nuitee
C
Christine • couple • us
10
I would highly recommend this place for someone wanting a modern and cozy stay.
Pros:

I really enjoyed the hospitality and warmth of the hotel. It was clean and comfortable with a lot of amenities. The staff were very polite and provided immediate service.

2026-01-05 • via Nuitee
J
James • couple • us
9
2026-01-04 • via Nuitee
M
Mary • couple • us
10
Pros:

Clea, pleasant staff.

Cons:

Pool closed

2025-12-30 • via Nuitee
M
Michael • couple • us
8
Pleasant
Pros:

Shower bathroom

Cons:

Pay parking

2025-12-30 • via Nuitee
L
Larry • couple • us
6
Nice staff and room was clean but the parking fee was over the top. Kind of pissed me off We’re staying at the hotel a
Pros:

Location to the hospital. Breakfast was good.

Cons:

Price. Parking 18$ per day. $533 for 2 nights and we were charged $18 per night to park there that was just greedy. Also, I don’t understand why the first night was one prize and the second night was another prize that was about $60 more for the room probably won’t go back.

2025-12-21 • via Nuitee
A
Angelia • extended_group • us
10
2025-12-15 • via Nuitee
E
Ettolya • couple • us
9
I stay again.
Pros:

I enjoyed the breakfast &the room was comfortable.

Cons:

buses full of students that checked in & knocking on all the doors then running. It was 1am. I did report this. Nothing was accommodated.

2025-12-13 • via Nuitee