ibis Carcassonne Centre - La Cité

Hotels
•
ibis
7.1 (1888 reviews)
5, square Gambetta , Carcassonne , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1888 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
P
PHILIPPE • couple • fr
7
Soirée étape
Pros:

La situation et le parking

Cons:

Le petit déjeuner : manque de génoiserie dans les paniers sur le comptoir, peu de choix confitures l’absence de grille pain , en panne depuis plusieurs jours. Pas de papier toilette dans Wc à l’accueil depuis la veille au soir de notre arrivée

2026-02-11 • via Nuitee
A
Aina • solo_traveller • fr
5
2026-01-31 • via Nuitee
A
arnauld • family_with_children • fr
8
2026-01-21 • via Nuitee
I
Ismail • solo_traveller • fr
8
2026-01-20 • via Nuitee
S
Solomon • family_with_children • gb
10
Excellent
Pros:

Staff very professional

Cons:

Welcoming

2026-01-19 • via Nuitee
S
Sylvain • couple • ca
7
Pros:

Bien situé

Cons:

Chambre petite

2026-01-19 • via Nuitee
J
Jeannette • couple • de
6
Pros:

Das Frühstück war überraschend sehr gut und reichhaltig
Tiefgarage befindet sich nebenan

Cons:

Kleines Zimmer, kleines Bad, wenig Komfort

2026-01-19 • via Nuitee
C
Christine • extended_group • fr
10
2026-01-19 • via Nuitee
J
José • couple • es
7
2026-01-19 • via Nuitee
J
Jean-Paul • solo_traveller • fr
8
Pros:

Bon emplacement. Pas de mauvaise surprise, conforme à ce que l'on peut attendre d'un hotel IBIS

2026-01-19 • via Nuitee
E
eva • couple • fr
7
Bon séjour
Pros:

Très bon emplacement
L’hôtel se trouve près de la cité

Cons:

La chambre était trop petite et sombre

2026-01-19 • via Nuitee
C
Catherine • couple • ie
5
2026-01-19 • via Nuitee
C
Coralie • solo_traveller • fr
8
2026-01-19 • via Nuitee
M
Micaela • couple • pt
3
2026-01-19 • via Nuitee
W
Wesley • couple • gb
9
2026-01-19 • via Nuitee
M
M. Dolors • couple • es
5
Bon preu, però servei i confort ha de milorar molt.
Pros:

L'esmorzar.

Cons:

L'habitació era petita per dues persones. La porta d'entrada tocava el llit.Armari sense porta. El matalàs més gran que el llit. I estàvem de cap per aval!! Vam haver de moure-ho tot per poder dormir bé!! Teníem dues tovalles de bany. Vam demanar una tovallola de lavabo i no en tenien!

2026-01-19 • via Nuitee
P
Patrick • couple • ie
6
2026-01-19 • via Nuitee
G
Guy • couple • fr
5
Très, très moyen. Je le regrette car je viens régulièrement dans cet hôtel depuis près de 30 ans.
Pros:

Emplacement, bien

Cons:

Les équipements de SDB défectueux (pommeau douche, lunettes w.c., chasse d'eau se bloquant et laissant libre cours à un écoulement ...
Ménage des chambres non faits sur deux jours [ pour un séjour de 5 nuits].

2026-01-19 • via Nuitee
M
Monique • couple • fr
7
Bien
Pros:

Chambre bien. Cabinet de toilette trop exiguë même petit.petit déjeuner bien

Cons:

Cabinet de toilette

2026-01-19 • via Nuitee
G
gregory • solo_traveller • fr
10
2026-01-17 • via Nuitee