ibis Carcassonne Centre - La Cité

Hotels
ibis
7.1 (1889 reviews)
5, square Gambetta , Carcassonne , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1889 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
T
Touria Moqadem family_with_children fr
8
Pros:

Tout

2026-04-17 via Nuitee
B
bigyogui solo_traveller es
5
Molt millorable
Pros:

És cèntric, està net, l'atenció del personal de dia és molt bona

Cons:

El bany és molt incòmode, i poc iluminat, l',aparell de calefacció va cuant vol, i al ascensor hi ha ofertes de productes que no tenen. Poca informació de punts d'interès o locals per menjar. La habitació justa de mides. I sense nevera.

2026-04-16 via Nuitee
solo_traveller es
9
Buenisimo
Pros:

La calidez de sus empleados

Cons:

.

2026-04-16 via Nuitee
F
Felix solo_traveller ch
10
2026-04-15 via Nuitee
G
Gabriel solo_traveller es
8
2026-04-15 via Nuitee
J
Javier couple es
7
Cómoda pero debe mejorar en limpieza
Pros:

Cerca de la Cité

Cons:

Faltaba limpieza, estaba sucio. Faltaba una toalla de manos.

2026-04-14 via Nuitee
F
Francisco José family_with_children es
4
Pros:

El desayuno y la ubicación.

Cons:

Amplitud de las habitaciones y la comodidad de las camas.

2026-04-12 via Nuitee
J
José Luís couple es
8
2026-04-09 via Nuitee
P
Palau family_with_children ar
6
Hotel regular
Pros:

La ubicación

Cons:

O tiene wifi hace más de una semana
La calefacción no andaba bien
La TV estaba desprogramada
El cuarto muy pequeño

2026-04-09 via Nuitee
F
Ferrando extended_group es
7
2026-04-09 via Nuitee
J
Jose Maria family_with_children es
7
2026-04-08 via Nuitee
A
Ainhoa couple es
5
2026-04-07 via Nuitee
H
Hervé family_with_children fr
8
Pros:

Son emplacement

Cons:

Salle de bain peu éclairé

2026-04-07 via Nuitee
A
Alvarado Suárez family_with_children es
8
Pros:

Muy buena ubicación. A 15 minutos caminando de la muralla. Enfrente hay una plaza con un parking subterráneo con mucho espacio.

Cons:

El baño es muy pequeño y la iluminación es casi nula. Así que si tienes que depilarte la cuca hazlo en casa antes

2026-04-06 via Nuitee
P
PERALS BUSCA family_with_children es
10
Pros:

recomiendo

2026-04-06 via Nuitee
R
Rubén family_with_children es
10
Pros:

Todo estuvo muy bien

2026-04-06 via Nuitee
V
Vicent Dasí family_with_children es
8
Buen hotel para ir a ver Carcassonne un par de días
Pros:

Está muy bien ubicado en la ciudad, tiene un parking público muy barato justo al lado, el desayuno bufet estaba bien y el personal muy amable.

Cons:

Las habitaciones son un poco pequeñas, particularmente el baño que es bastante estrecho.

2026-04-05 via Nuitee
O
ORTIZ QUER family_with_children es
8
Pros:

Ubicación

Cons:

Habitación y sobretodo baño pequeños.

2026-04-04 via Nuitee
A
Anna couple es
7
Cons:

No funcionava el wifi

2026-04-04 via Nuitee
D
Domentx family_with_children es
9
2026-04-04 via Nuitee