ibis Carcassonne Centre - La Cité

Hotels
•
ibis
7.1 (2055 reviews)
5, square Gambetta , Carcassonne , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2055 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
G
Gwen • solo_traveller • gb
8
2026-07-18 • via Nuitee
A
Alejandra • couple • fr
6
Pros:

Literie confortable. Qualité du petit déjeuner.

Cons:

Les aires communes manquaient malheureusement de propreté. Boissons renversées, mégots de cigarettes. Odeurs désagréables. La chambre avait également une forte odeur à notre arrivée.

2026-07-18 • via Nuitee
Y
Yves • solo_traveller • fr
10
2026-07-16 • via Nuitee
J
Julie • solo_traveller • gb
8
Pros:

Wonderful breakfast and lovely staff

Cons:

Room was small and quite noisy

2026-07-16 • via Nuitee
H
Hilde Stray • family_with_children • no
6
2026-07-15 • via Nuitee
O
Olivia • couple • fr
8
Bon hôtel au cœur de Carcassonne
Pros:

Hôtel très bien situé au cœur de Carcassonne mais sans parking. Chambre classique d’un ibis, climatisation qui fonctionnait à peu près. Ménage correcte.

Cons:

Petit déjeuner sympa mais avec beaucoup de choses manquantes (serviettes, confiture mûre, oranges, pâte à tartiner). Rapport qualité/prix très moyen mais ça dépanne pour une nuit de passage.

2026-07-15 • via Nuitee
R
Robin • solo_traveller • gb
9
2026-07-15 • via Nuitee
J
Jacques • solo_traveller • ch
9
2026-07-13 • via Nuitee
R
Roberto • family_with_children • cl
3
Un horno de habitación.
Pros:

Su ubicación, no muy lejana a la ciudad amurallada.

Cons:

La falta de aire acondicionado (A/C) adecuado a las temperaturas actuales en Francia. Limitan el aire a 22°C y ello impide que la habitación se refrigere y mantiene una temperatura de 25°C o superior; eso es igual que no tener A/C. Pésimo ya que no se puede dormir.

2026-07-12 • via Nuitee
E
Ekaterina • couple • it
5
Pros:

Location

Cons:

Tiny rooms, the aircon is above the bed, very easy to get ill

2026-07-12 • via Nuitee
P
Paul • couple • fr
6
Des points d'amélioration et ce sera parfait
Pros:

Accueil chaleureux et responsable très à l'écoute .

Cons:

Chambre où la climatisation était défectueuse .
La responsable nous a trouvé une autre chambre ... mais côté rue ( bruits de circulation )

2026-07-12 • via Nuitee
J
Juan Jose • solo_traveller • es
10
Pros:

La terracita

2026-07-11 • via Nuitee
4
420catherinep • Couples • Celbridge, County Kildare
10
Great location for a short break
Pros:

Basic hotel but had everything we required for our 2 day stay in carcassonne. The location was very central, rooms small but air-conditioned, which made a huge difference in the extreme heat. Breakfast was very good and the staff was polite, helpful & very welcoming.

2026-07-10 • via Tripadvisor
D
DOMINIQUE • couple • fr
7
Un excellent emplacement compensant des locaux méritant un petit rafraichissement.
Pros:

Excellent emplacement au pied de la Citadelle. Grand parking public souterrain juste en face.

Cons:

Hôtel fonctionnel, mais qui date un peu. Chambre et salle d'eau petites

2026-07-10 • via Nuitee
A
ALAIN • couple • fr
8
Pros:

Unce chambre un peu petite
Mais un petit dejeuner d'enfer. Tout y est, tout est bon.
Digne d'un 5 étoiles
,

Cons:

petite chambreTres bonne expérience - pas de frigo.

2026-07-10 • via Nuitee
X
Xavier • solo_traveller • es
5
Pros:

Ubicación

Cons:

A la llegada el ascensor no funcionaba, hasta el día siguiente a mediodía no funcionó. Teniendo evidente movilidad reducida me las tuve que ingeniar para lograr subir dos pisos, ni ofrecieron cambiar al menos a una habitación en planta inferior.

2026-07-10 • via Nuitee
M
MARIA CARMEN • solo_traveller • es
8
Pros:

Ubicación y desayuno

Cons:

El baño demasiado pequeño

2026-07-09 • via Nuitee
E
Enrico • solo_traveller • it
8
2026-07-09 • via Nuitee
I
INES • solo_traveller • es
6
2026-07-09 • via Nuitee
M
Mercedes • solo_traveller • es
8
Pros:

La ubicación

Cons:

La habitación es muy pequeña y el baño también

2026-07-08 • via Nuitee