ibis Carcassonne Centre - La Cité

Hotels
•
ibis
7.1 (1990 reviews)
5, square Gambetta , Carcassonne , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1990 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
C
Claudia • solo_traveller • it
9
Pros:

Ottima posizione tra la città bassa e la Cité, facilmente raggiungibile a piedi dalla stazione.

2026-07-04 • via Nuitee
R
roberto • solo_traveller • it
9
Pros:

Tutto

Cons:

Nulla

2026-07-03 • via Nuitee
A
Angel • solo_traveller • es
5
Pros:

La situació del hotel

Cons:

Habitación extremadamente pequeña, sin toallas de lavabo, sin nevera, mala iluminación en la habitación y lavabo,televisión sin canales internacionales,...

2026-07-02 • via Nuitee
J
Jennifer • family_with_children • gb
5
Location is great but....
Pros:

Location, and the staff were fine

Cons:

The pillows and beds are very old and uncomfortable. There was no obvious water refilling station. The room was smaller than even we had expected.

2026-06-30 • via Nuitee
J
Jason • extended_group • gb
8
Good stay for one night.
Pros:

Location and staff

Cons:

The rooms are very small for two adults as a twin room.

2026-06-30 • via Nuitee
M
Michel • couple • fr
5
Cons:

La dimension de la salle de bain, l’étroitesse de la douche, la non propreté de la douche, glissade sur le sol de la douche.

2026-06-30 • via Nuitee
A
Agnès • family_with_children • fr
8
séjour trop court que nous renouvellerons sûrement dans le même hôtel
Pros:

hôtel bien situé entre la cité et la gare, personnel aux petits soins , la vue sur cour ne nous a pas gêné et nous a permis de dormir au calme ! petit déjeuner assez complet pour tous les goûts

2026-06-29 • via Nuitee
S
Silvia Laura • couple • ar
6
Habitación muy pequeña.
Pros:

El desayuno y la ubicación

Cons:

No tamaño pequeño de la habitación Incómoda. La falta de toalla para las manos.

2026-06-29 • via Nuitee
C
Christophe • couple • fr
8
Idéal et pratique pour visiter Carcassone
Pros:

Chambre standard , propre et confortable.L'hôtel est idéalement situé pour visiter la citadelle et la ville à pied. Personnel sympathique notamment la personne qui fait la nuit. Petit déjeuner complet correct. Parking souterrain juste devant l'hôtel

Cons:

ras

2026-06-28 • via Nuitee
A
Amparo • solo_traveller • es
7
Pros:

La atención del personal muy buena
Desayuno, muy bueno y variado

Cons:

Habitaciones agobiantes y el baño demasiado pequeño

2026-06-28 • via Nuitee
Y
Yolanda • extended_group • es
7
2026-06-28 • via Nuitee
M
Montse • solo_traveller • es
10
2026-06-28 • via Nuitee
J
John Augustine • solo_traveller • ie
5
Cons:

It was hard to find sign for the hotel was very small and outside could do with a refresh

2026-06-28 • via Nuitee
C
Chapman • couple • gb
7
2026-06-27 • via Nuitee
T
Tim • solo_traveller • gb
8
An enjoyable stay in an efficient hotel, well placed for my wishes to explore the City
Pros:

Very helpful staff,

Cons:

Traffic outside my window at night, hitting a bump in the road and making a big bang. This is not the hotel's fault.

2026-06-26 • via Nuitee
R
ramon • solo_traveller • es
7
2026-06-26 • via Nuitee
F
Fabienne • solo_traveller • be
8
Pros:

Hôtel très bien situé à mi -chemin entre la bastide et la cité. Personnel très chaleureux. Petit déjeuner très varié. Air conditionné. Ascenseur. Propreté.

Cons:

Chambre et salle de bains assez petites

2026-06-26 • via Nuitee
R
Redeker • solo_traveller • de
7
Gute Lage, aber sehr hellhörig
Pros:

Gute Lage zwischen Innenstadt und Festung. Freundliches Personal.

Cons:

Es ist extrem hellhörig. Man hört alles aus dem Nebenzimmer und vom Flur. An dem Tag an dem ich im Hotel gefrühstückt habe, ist die Kaffeemaschine gegen 9 Uhr kaputtgegangen.

2026-06-24 • via Nuitee
C
Christian • couple • fr
9
Bien pour une escale d’une journée.
Pros:

La proximité avec la cité de Carcassonne. Le parking public sécurisé à 7€ pour la nuit. Petit déjeuner correct.

Cons:

La chambre est petite, mais suffisamment confortable pour une nuit.

2026-06-24 • via Nuitee
P
Paul • solo_traveller • gb
9
2 night stopover
Pros:

Excellent location between old and new towns. A typical Ibis Budget or City hotel. Regular users will be familiar. Excellent breakfast, fresh fruit salad and wide cheese selection were very good. Hotel provides some food and drink options via reception if required. Air-conditioning is always appreciated in very hot weather.

Cons:

The compact room was fine but the bathroom was cramped.

2026-06-23 • via Nuitee