The Prestige Hotel Penang, a Member of Design Hotels

Hotels
•
Design Hotels
9.2 (1510 reviews)
8 Gat Lebuh Gereja , George Town , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room cleanliness issue
Strange odor in the room

Categories

Cleanliness
8.51
The room had a somewhat strange smell attributed to the carpet.
Service
9.98
The staff, especially Mr. Zane, provided excellent service and resolved issues promptly.
Location
9.52
Convenient location close to the Jetty with good cafes and restaurants.
Room Quality
8.47
The room was spacious and modern, though some guests reported issues with the room layout.
Amenities
9
Amenities were satisfactory, but some feedback indicated room layout could be improved.
Value for Money
9.46
The overall experience and services justified the price.
Food and Beverage
9.01
Breakfast service was noted as attentive and well-managed.
Overall Experience
9.68
Overall, guests reported a great stay with a few minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:37

Property Description

Luxurious Accommodation
Indulge in the elegance of our 5-star rooms equipped with modern amenities like a coffee machine and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of a fitness center, restaurant, and bar available at your doorstep during your stay.

Prime Location
Located just minutes away from popular attractions like 1st Avenue Penang and Rainbow Skywalk at Komtar, The Prestige Hotel Penang offers a perfect base to explore the city.

Book your stay at The Prestige Hotel Penang now to experience luxury and convenience at its best.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in.

For guests who choose to pay directly to booking.com, a valid photo ID is required upon arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that a 50% nonrefundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1510 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.68
M
Modhi • extended_group • sa
10
Pros:

جميل ومريح انصح فيه

2026-07-18 • via Nuitee
M
Manuel • solo_traveller • es
10
Pros:

Todo

Cons:

La unica cosa que se podria mejorar el el gimnasio

2026-07-18 • via Nuitee
S
svg k • family_with_children • tr
10
Pros:

I like the quality and rooms
Location is very good

Cons:

I didn't like that bathroom is seperated by a curtain.

2026-07-18 • via Nuitee
T
Tan • solo_traveller • sg
8
Pros:

Friendly staffs and allowed late check out till 2pm for 1 room. My friend had leg injury and transport to airport came at 2.30pm. Much appreciated.

Cons:

Nil

2026-07-16 • via Nuitee
R
Rajmund • couple • pl
10
Doskonałe miejsce na kilkudniowy pobyt w George Town
Pros:

Lokalizacja - świetna na kilkudniowy pobyt w George Town; personel bardzo miły i pomocny (dziękujemy za super śniadanie na życzenie); bardzo fajny basen; siłownia.

Cons:

nic

2026-07-16 • via Nuitee
O
Ooi Lee • solo_traveller • sg
8
Unobstrusive and pleasant
Pros:

Breakfast was good. The spread has all that I needed. vegetables, eggs, carbo, local nasi lemak, fruits, soya milk. Staff were attentive and responsive. Chefs were seen checking the buffet tables to ensure food is topped up

Cons:

Nothing

2026-07-15 • via Nuitee
S
Savannah • couple • au
10
Pros:

This hotel was amazing, no complaints at all. Safe at check in and around the building were so helpful and friendly. The hotel itself was exceptionally clean.

2026-07-11 • via Nuitee
T
tahshyans • Family
10
The Prestige Stay
Pros:

It was a very comfortable stay the Prestige Penang. The room is comfortable and the location is strategic to have walk out on cafe and food. I particularly like the breakfast at GREENHOUSE, especially part of the minis are order to make to make it fresh. Overall, it was a wonderful stay and we definitely make a come back 😊

2026-07-09 • via Tripadvisor
M
Mark • solo_traveller • au
10
Perfect accomodation
Pros:

The facilities and location were incredible. This is an excellent location to see a great part of George Town. The breakfast was lovely too. Above all, the staff were the real jewel of this hotel. If we are ever passing through GT again, we'd be sure to book again.

Cons:

Nothing!

2026-07-08 • via Nuitee
J
Jian • couple • nz
10
非常好
Pros:

位置好，设施完备，员工非常友善

Cons:

浴室的地面有一点滑。其它都很好

2026-07-06 • via Nuitee
F
Fabian • solo_traveller • ch
10
2026-07-05 • via Nuitee
F
Fabian • solo_traveller • ch
10
2026-07-05 • via Nuitee
F
Fabian • solo_traveller • ch
10
2026-07-05 • via Nuitee
G
Guido • couple • ar
9
2026-07-04 • via Nuitee
E
eric_gohGE • Couples • London, England
10
Chic & Comfortable Hotel in a UNESCO HERITAGE SITE of Penang
Pros:

The Prestige Hotel Penang is nestled in UNESCO Heritage -listed George Town, the design-led hotel reimagines colonial charm through a contemporary lens - with gleaming brass, striking monochrome geometry, tropical light, and a touch of contemporary & chic ambiance throughout the building.

Our chic & spacious Duplex Loft Suite featured a stunning open-plan bedroom on the mezzanine floor with a sitting area/bath on its first floor.

The daily breakfast at The Glasshouse was excellent with a fantastic & extensive selection of local (Malaysian, Chinese & Indian & continental food), all served in a charming Victorian setting.

I would like to thank ALL THE GUEST EXPERIENCE TEAM & The Concierge especially FAHMIE. He was amazing, friendly, efficient, professional, super helpful and always had a smile with friendly assistance.

Our entire stay from beginning to end was FABULOUS.

Definitely one of the best hotels in Penang.

2026-07-02 • via Tripadvisor
E
Estelle • couple • fr
7
Pros:

Le professionnalisme

Cons:

Le fait d’être prévenu très tard de l’impossibilité de la piscine

2026-07-01 • via Nuitee
N
Norma • extended_group • ca
9
2026-07-01 • via Nuitee
N
Nor Ramliza • couple • my
10
Ada rezeki nak repeat lagi🥰
Pros:

Hotel yg sangat selesa dan dekat nak keluar cari makanan,paking juga disediakan
Saya request bilik berhampuran lift sebab suami tak boleh jalan jauh, syukur ditunaikan
Staf hotel semua mesra💙
Sarapan semua menarik & sedap😋

2026-06-30 • via Nuitee
C
CHASTAGNER • couple • fr
8
2026-06-28 • via Nuitee
L
Lucie • couple • fr
10
Parfait pour quelques jours à Penang
Pros:

Le staff est adorable et très bienveillant.
L’emplacement est parfait pour découvrir Georgestown et se ballader à pied (très bon restos à proximité).
La piscine est sympa et chauffée.
Petite salle de sport mais elle fait l’affaire pour une petite séance.
Je conseille à 100%.

Cons:

Ras

2026-06-27 • via Nuitee