The Prestige Hotel Penang, a Member of Design Hotels

Hotels
•
Design Hotels
9.2 (1528 reviews)
8 Gat Lebuh Gereja , George Town , my
+60 4-217 5888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room cleanliness issue
Strange odor in the room

Categories

Cleanliness
8.51
The room had a somewhat strange smell attributed to the carpet.
Service
9.98
The staff, especially Mr. Zane, provided excellent service and resolved issues promptly.
Location
9.52
Convenient location close to the Jetty with good cafes and restaurants.
Room Quality
8.47
The room was spacious and modern, though some guests reported issues with the room layout.
Amenities
9
Amenities were satisfactory, but some feedback indicated room layout could be improved.
Value for Money
9.46
The overall experience and services justified the price.
Food and Beverage
9.01
Breakfast service was noted as attentive and well-managed.
Overall Experience
9.68
Overall, guests reported a great stay with a few minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:37

Property Description

Luxurious Accommodation
Indulge in the elegance of our 5-star rooms equipped with modern amenities like a coffee machine and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of a fitness center, restaurant, and bar available at your doorstep during your stay.

Prime Location
Located just minutes away from popular attractions like 1st Avenue Penang and Rainbow Skywalk at Komtar, The Prestige Hotel Penang offers a perfect base to explore the city.

Book your stay at The Prestige Hotel Penang now to experience luxury and convenience at its best.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in.

For guests who choose to pay directly to booking.com, a valid photo ID is required upon arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that a 50% nonrefundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1528 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.68
D
DANIEL • solo_traveller • fr
10
Pros:

Tout ! Le style de l'hôtel, la gentillesse du personnel toujours très agréable. Un remerciement très particulier à Giri qui a été d'une aide constante et de très grande qualité.

Cons:

Rien

2026-08-28 • via Nuitee
S
Saori • solo_traveller • jp
9
A very good hotel
Pros:

The room was clean and comfortable, and all the staff were very friendly and welcoming. I also really enjoyed the breakfast. In addition to the buffet, you could choose a main dish and have it freshly prepared, which was a nice touch.

I would definitely stay here again if I visit Penang in the future.

Cons:

Nothing in particular

2026-08-25 • via Nuitee
C
Chi Chye • extended_group • sg
8
2026-08-24 • via Nuitee
W
Whye Mun • solo_traveller • sg
9
The hotel is very pretty and location is amazing. I’d definitely stay here again.
Pros:

The location is great

Cons:

The glass shower was unexpected. Glad I was not sharing a room.

2026-08-23 • via Nuitee
M
Marion • couple • fr
10
Merveilleux séjour
Pros:

Absolument TOUT !
Personnel super
Hôtel merveilleux
Les chambres d’un grand confort et des petits détails qui font la différence comme le robinet d’eau filtré en plus dans la salle de bain.
Proche de plusieurs de centres d’intérêts comme la street art, Les villages sur pilotis, temples..

Cons:

La piscine est peut être un peu trop petite pour la grandeur de l’hôtel.
Il manquerait un vrai pool bar

2026-08-22 • via Nuitee
F
Fatima • solo_traveller • pt
10
2026-08-22 • via Nuitee
A
Aroena • solo_traveller • nl
10
Een aanrader als je naar Penang gaat!
Pros:

Personeel en locatie

Cons:

10 bedjes bij het zwembad is echt veel te weinig.

2026-08-20 • via Nuitee
S
Simon • couple • de
8
Cons:

Gym war winzig.

2026-08-18 • via Nuitee
E
ESTHER • couple • es
10
Lujo en el centro
Pros:

Ubicación y comodidad

Cons:

Me gustó todo

2026-08-18 • via Nuitee
V
Valeria • solo_traveller • sk
10
Great hotel
Pros:

Great hotel, very good location
Hotel was excellent, very clean, modern, good location, great breakfast, staff was helpful and friendly. We really enjoyed our stay.
It was really a high level.
Thank you very much The Prestige Hotel!

2026-08-17 • via Nuitee
K
Kahina • family_with_children • fr
9
We really enjoyed our time in the hotel.
Pros:

We really enjoyed calm, clean, in the city center. The employees are very kind.

Cons:

The restaurant and breakfast might be improved.

2026-08-17 • via Nuitee
O
Oscar • couple • es
10
2026-08-16 • via Nuitee
N
Nichole • family_with_children • nz
10
2026-08-16 • via Nuitee
W
Wout • family_with_children • nl
10
2026-08-15 • via Nuitee
A
Audrey • solo_traveller • fr
7
Pros:

Le confort de la chambre, la qualité du petit déjeuner

Cons:

Le personnel très lent et tellement maniéré que le processus de check in a duré 20 minutes alors que tout etait déjà payé

2026-08-14 • via Nuitee
C
Cristina • couple • it
10
Perfetto
Pros:

Tutto perfetto, le camere sono spaziose sempre pulite e profumate anche molto belle e particolari, lo staff è molto gentile e simpatico!

2026-08-14 • via Nuitee
A
Asmaa • couple • fr
10
Top
Pros:

L’accueil était remarquable, le personnel adorable
Le personnel du petit déjeuner et dîner au top
Chambre propre et spacieuse
Climatiseur doux

Cons:

Rien

2026-08-13 • via Nuitee
M
Moeko • extended_group • my
8
良い滞在でした。
Pros:

中心地へのアクセスが良かった点。

Cons:

ホテル脇の歩道や目の前の道路が工事中で歩きにくかった点。

2026-08-12 • via Nuitee
Y
yun • couple • au
9
2026-08-12 • via Nuitee
D
Dennis • solo_traveller • nz
8
Very nice, rooms good size, separate toilet, easy walk to Armenian St, staff helpful & attentive.
Pros:

New and well maintained

Cons:

Nothing adverse although not much wine selection.

2026-08-12 • via Nuitee