Smartline Meridian Hotel

Hotels
7.9 (1169 reviews)
Sunny Beach , Sunny Beach , bg

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location / beachfront / first-line
Good, varied food and drinks
Pool and restaurant with panorama
Many returning/loyal guests
Generally polite staff (some reports)
Cons:
Poor / inconsistent cleanliness; some rooms described as filthy
Staff language barrier and at least one impatient front-desk agent
Wi‑Fi limited to reception or paid in-room
Pool can be overcrowded (no space)
Paid parking and additional small charges (kettle, in-room Wi‑Fi)
Housekeeping not always thorough or daily

Categories

Cleanliness
5
Multiple reviews explicitly note poor cleanliness: reports of rooms being 'filthy', overall deterioration in cleaning compared to previous years, inconsistent housekeeping (only replacing essentials, infrequent full cleaning).
Service
8
Mixed but generally acceptable: some guests report language barriers and an impatient front-desk agent, while other comments highlight polite and helpful staff overall.
Location
9.5
Consistently praised across reviews: described as excellent, very good location with great restaurant panorama and beachfront/first-line convenience.
Room Quality
7.5
Rooms have issues such as no kettle, sand tracked in from the beach and limited in-room amenities; however returning guests and overall room comfort indicate generally reasonable room quality.
Amenities
7.5
Amenities noted include a pool (but sometimes overcrowded) and restaurant; negatives include Wi‑Fi not available throughout and some paid extras, so amenities are decent but imperfect.
Value for Money
7
Perceived value is impacted by extra charges (paid parking, in-room Wi‑Fi, kettle fee) and some service shortcomings, though many guests still find the overall offering acceptable for the location.
Food and Beverage
10
Strong positive sentiment: several guests praise the food as varied, good quality and the drinks selection, with the restaurant repeatedly highlighted as a positive feature.
Overall Experience
8.7
Overall impressions are positive: many guests report a pleasant stay with minor inconveniences, returning guests express satisfaction despite noted issues (cleaning, extra fees).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:31

Property Description

Luxurious Accommodation
This 4-star hotel near Sunny Beach offers 268 rooms spread across 10 floors, providing guests with a comfortable and stylish stay. The tastefully furnished rooms in modern style come with up-to-date facilities, ensuring a relaxing experience for all visitors.

Relaxation and Recreation
Guests can unwind and have fun with free access to the outdoor pool and a playground for children. For those seeking more relaxation, the hotel offers a spa centre with a sauna, hot tub, solarium, and massage services at an additional charge.

Convenient Amenities and Location
With WiFi available in public areas (extra fee), easy access to the beach, and proximity to entertainment areas and public transport, this hotel caters to all needs. Additionally, the rich complimentary breakfast buffet sets the perfect tone for a wonderful day ahead.

Book now to experience a blend of luxury and convenience at our hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOJ

Location

Guest Reviews

7.9
Based on 1169 reviews
Cleanliness: 5
Service: 8
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 10
Overall Experience: 8.7
İbrahim Erhan • solo_traveller • tr
8
2026-08-08 • via Nuitee
O
Oleksandr • solo_traveller • dk
8
2026-08-08 • via Nuitee
M
Maria • family_with_children • bg
10
2026-08-08 • via Nuitee
O
Oussama • solo_traveller • ma
6
Pros:

Location is excellent 👍

Cons:

Most staff don't speak English, the man at the front desk is impatient and want to get rid of you as soon as he can

2026-08-08 • via Nuitee
R
Renáta • family_with_children • hu
7
Alapvetően elégedettek vagyunk, hiszen törzsvendégek vagyunk. Jó helyen van a szálloda, csodás az étteremi panoráma. Azo
Pros:

Visszatérő vendégek vagyunk. Nagyon jó a szálloda elhelyezkedése és az étterem.

Cons:

Sokat romlott a tisztaság, a takarítás az elmúlt évekhez képest.

2026-08-07 • via Nuitee
I
Ismayl • family_with_children • bg
7
На море
Pros:

Басейна

Cons:

Няма WiFi навсякъде

2026-08-07 • via Nuitee
S
Stefania • family_with_children • ro
1
Pros:

nothing

Cons:

it was filthy

2026-08-07 • via Nuitee
C
Catalin • couple • ro
6
2026-08-06 • via Nuitee
M
Michael • solo_traveller • at
8
2026-08-06 • via Nuitee
S
Scurtescu • extended_group • ro
8
2026-08-06 • via Nuitee
T
Tsvetana • couple • gb
9
Overal all we had a really pleasant stay, with minor inconveniences.
Pros:

Nice hotel with excellent location! Food was good with lots of different varieties!

Cons:

The only negative about the place is that in the main restaurant where the food was served was closing 30 min before the actual mentioned time! Also, general cleaning of the rooms was not facilitated every other day.

2026-08-06 • via Nuitee
H
Hristova • family_with_children • bg
10
Pros:

Хранат беше чудесна и разнообразна. Напитките също.

Cons:

Нямаше място на басейна.

2026-08-06 • via Nuitee
L
Lazar • family_with_children • ro
7
2026-08-05 • via Nuitee
A
Anna • family_with_children • hu
7
2026-08-05 • via Nuitee
D
Dejan • solo_traveller • rs
10
2026-08-02 • via Nuitee
R
Raluka • couple • ro
5
Nu recomand
Pros:

În camera dublă superioară este un pat foarte confortabil cu 3-4 tipuri de perne diferite pentru fiecare persoană în parte, chiar poți să te odihnești super bine. Mini frigiderul și aerul condiționat ajută mult.

Cons:

Nu recomand all inclusive. Dacă vă știți pretențioși cu mâncarea sau pur și simplu nu vreți să cheltuiți bani aiurea, nu vă recomandat. Aveți de mâncat doar cartofi prăjiți, pizza și înghețată. Restul mâncării nu arată cum trebuie și nu îți vine să pui în farfurie. Trebuie să știți ca check in ul este la ora 14:00. Din prima zi nu apucați nici mic dejun și nici prânzul. La fel din ultima zi check out este la ora 12. Vă taie brățările și nu aveți cum să mergeți la prânz. Nu merită această locație acesti bani, căutați în altă parte

2026-08-02 • via Nuitee
B
Bora • solo_traveller • cz
3
2026-08-02 • via Nuitee
M
Maksym • family_with_children • ua
6
В цілому нормально, але, мабудь з усіма доплатами легше обрати щось інше, на першій лінії.
Pros:

В ресторані не погано годують за свої кошти. В цілому сподобалось. За це - дякую.

Cons:

Парковка платна — 14 євро на добу. Чесно кажучи, ще жодного разу не зустрічав готель, де за парковку потрібно було б платити окремо. Тим більше, що поруч є парковки по 7,50 євро на добу. Навіщо встановлювати таку ціну — незрозуміло.

У номері немає навіть чайника. Якщо він потрібен — ще 2 євро на добу. 😊

Wi-Fi безкоштовний лише на рецепції. Якщо хочете користуватися інтернетом у номері — також потрібно доплачувати.

На мою думку, саме такими дрібницями, які в більшості готелів уже давно входять у вартість проживання, готель псує собі репутацію. Добре хоч ліфт безкоштовний. 🙂

Прибирання номерів також залишило неоднозначне враження. Фактично лише заносили туалетний папір, міняли рушники й одразу виходили. За ніч до нашого виїзду замінили постільну білизну, хоча ми приїхали всього на тиждень.

Якщо вже персонал не підмітає і не миє підлогу, то хоча б залишайте в номері віник або щітку. Люди приїжджають на море й неминуче приносять із пляжу пісок у номер. Нас врятувало лише те, що ми привезли із собою власну швабру. Не знаю, як із цим справляються інші гості. Але, на мою думку, це не проблема персоналу, а проблема керівництва. Персонал взагалі ввічливий.

2026-08-02 • via Nuitee
S
Samira • family_with_children • bg
10
2026-08-02 • via Nuitee
V
Valentin • extended_group • ro
10
2026-08-02 • via Nuitee