WoodSpring Suites Chicago Addison

Hotels
•
WoodSpring
6.4 (355 reviews)
991 Lake Street , Addison , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location (near O'Hare / restaurants)
Good value / budget-friendly
Friendly/helpful staff mentioned (e.g., Ike)
Some reviewers noted very clean or tidy rooms
Comfortable beds
Accommodation for late arrivals (example: 1am)
Cons:
Poor cleanliness: odors, ants, missing towels
Rude or unprofessional staff/manager in some reports
Lack of amenities: toiletries, shampoo, coffee supplies, kitchen items
Broken or misleading amenities (bait-and-switch kitchens)
Noise and sketchy/unsafe guests; dogs barking
Check-in delays and front-desk issues

Categories

Cleanliness
3
Multiple reviews mention odors, ants, missing towels and poor room cleaning between guests — overall cleanliness is a clear negative.
Service
8
Mixed but skewing positive: several mentions of very helpful staff (Ike, accommodation at 1am), but also reports of rude check-in staff and an unprofessional manager.
Location
9
Frequently praised as convenient and close to O'Hare and local restaurants/stores — location is a consistent positive.
Room Quality
5
Mixed: some comfortable beds and basic rooms, but multiple reports of run-down rooms, ripped upholstery, odors and bait-and-switch kitchen claims.
Amenities
5
Several complaints about lack of toiletries, no shampoo, towel policies, missing coffee supplies and broken or unavailable advertised kitchen items.
Value for Money
8
Multiple reviewers call it cheap or very good value for the money — acceptable for budget travelers despite issues.
Food and Beverage
6.8
Limited food offerings noted (no breakfast in some cases); coffee described as 'ok' and sometimes limited access to cups or in-room coffee makers.
Overall Experience
6.4
Overall mixed experience: good location and value, some very helpful staff, but significant cleanliness and amenity issues temper the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 02:55

Property Description

Modern Accommodations
Experience comfort and convenience at WoodSpring Suites Chicago Addison, located just a short distance from major attractions like Wrigley Field and United Center. Our contemporary rooms offer a relaxing stay for both leisure and business travelers.

Fitness Centre and Nearby Attractions
Stay active during your visit with our on-site fitness centre, perfect for maintaining your workout routine. Explore popular landmarks such as Union Station, Willis Tower, and DePaul University located within a short drive from the hotel.

Convenient Location
Situated only 8 km from Chicago O'Hare International Airport, our hotel provides easy access for travelers. Whether you're in town for a game or exploring the city, WoodSpring Suites Chicago Addison offers a comfortable stay for your next trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

6.4
Based on 355 reviews
Cleanliness: 3
Service: 8
Location: 9
Room Quality: 5
Amenities: 5
Value for Money: 8
Food and Beverage: 6.8
Overall Experience: 6.4
R
Rustamaliyev • couple • us
10
2026-09-03 • via Nuitee
P
Peter • extended_group • us
1
Pros:

Reception did not open for us at 11:30 pm

2026-09-03 • via Nuitee
F
Fields • solo_traveller • us
10
2026-09-02 • via Nuitee
M
Mario • solo_traveller • cr
1
El robo del siglo
Cons:

Lo que no me gustó es me cobren por algo que reserve y que me cancelaron donde no pude ni siquiera hospedarme y perder mi dinero, eso no me gustó nada

2026-09-02 • via Nuitee
S
Samantha • extended_group • us
7
2026-09-01 • via Nuitee
M
Mario • couple • us
1
2026-08-31 • via Nuitee
R
Rich • couple • us
10
2026-08-29 • via Nuitee
Y
Yolanda • family_with_children • us
1
The experience was unsatisfactory and concerning, not meeting my expectations.
Pros:

Location

Cons:

People outside were smoking marijuana, gathering in large crowds, and playing loud music. A lot of trash was thrown from cars onto the parking lot. People were hanging out in vehicles all night, which made coming and going a bit scary. My towels were filled with what looked like dog hair. And despite my room being recently cleaned, there was a lot of dust under both beds. Also, I was charged a fee for my service animal.

2026-08-29 • via Nuitee
Y
Yolanda • family_with_children • us
1
Not what I was expecting!
Pros:

Location

Cons:

People hanging out in the parking lot at all times of the night & day smoking marijuana, playing music, throwing trash on the ground, and large crowds coming & going. My towels were filled with dog hair or something. There was a lot of dust underneath both beds at check in. And I was charged a fee for my SERVICE ANIMAL.

2026-08-29 • via Nuitee
S
Swen • solo_traveller • de
6
Ging so aber nicht nochmal 😉
Cons:

Etwas runter gewirtschaftet und verrammelt

2026-08-27 • via Nuitee
A
Abdihakim • solo_traveller • us
10
Pros:

Everything

2026-08-25 • via Nuitee
D
Daniel • couple • us
4
Could be better. Some a manager is doing an absolute poor Job in the hospitality aspect
Pros:

Cheap

Cons:

My stay wasn’t pleasant. This is an extended stay and the manager her name is Cherry or Sherrie was just very unfriendly. My room had just one floor towel and a bar of hand soap. I went downstairs to get some towel and was told by the manager on duty Sherrie that they was no towel. I had to come back a second time before they gave me a new set of bath towels. The manager has absolutely forgotten the hospitality portion of her job. She also closed the front desk! The next manager on duty I think his name is Kevin is great, friendly and always pleasant to deal with. But this review is for my experience with Sherrie.

2026-08-24 • via Nuitee
D
Daniel • couple • us
3
2026-08-24 • via Nuitee
E
Evelyn • couple • us
7
It was convenience compared with other places but it seems more like a guest house than a hotel . I didn’t feel safe bec
Pros:

The room

Cons:

The atmosphere

2026-08-24 • via Nuitee
M
maria anna • extended_group • it
1
Terrible
Pros:

Terrible

Cons:

Terrible

2026-08-24 • via Nuitee
D
Darren • couple • us
6
Minus a few details, the room was clean and good for the price.
Pros:

Location, price and free parking were great. The staff was awesome and super helpful when needed, except for the initial check in (took several minutes for someone to arrive at the service counter).

Cons:

There were no trash cans or toilet paper in the room upon arrival. The floors were dangerously slick (for children or elderly) from the humidity. The bathroom was clean, but looked like it was in the middle of a remodel. The bathroom floor had paint/stains on it, toilet seat had stains on it and the tub floor didn’t seem properly installed. It felt like staying in a dorm room suite. It was very plain

2026-08-21 • via Nuitee
R
Robert • couple • us
7
It was good, not bad not amazing but worked.
Pros:

It was what I needed. A quick place to stay that was comfortable

Cons:

I wasn’t a fan of the hard floors I wish it was carpet would have made it more comfortable. I also didn’t like how the bed felt incomplete with the bed frame being exposed. I felt like it wasn’t quick worth the price I wish it was a little cheaper

2026-08-20 • via Nuitee
A
Avtar • couple • ca
5
2026-08-19 • via Nuitee
W
Waldemar • solo_traveller • us
9
2026-08-11 • via Nuitee
I
Igor • couple • us
10
2026-08-08 • via Nuitee