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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Currency exchange
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Fruits
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Spa/wellness center services
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Beauty Services
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Melbourne's Fashion Capital
Hotel Chadstone Melbourne, MGallery offers a sophisticated stay in the heart of Chadstone, Melbourne's fashion hub. Indulge in world-class dining, shopping, and entertainment just steps away from the hotel.
Exclusive Rooftop Amenities
Guests can unwind at the indoor heated rooftop pool, sip on cocktails at the exclusive rooftop bar, pamper themselves at the day spa, and stay active at the fitness centre.
Stylish Rooms and Dining Experiences
Each spacious room boasts modern decor with a chic colour scheme. Enjoy amenities like air conditioning, Bluetooth-enabled LCD TV, and a luxurious bathroom with an oversize rain shower. Delight your taste buds at Altus Bar, Lounge & Dining or the ground floor restaurant.
Experience luxury and convenience at Hotel Chadstone Melbourne, MGallery.
Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
Location location. Loved the complimentary infused water near in the lobby
Rooms were nice had a suite
Very disappointed that we spend over $1000 for a night and we did not even get a bottle of water beside the bed this would cost nothing especially having a suite really disappointed
Every thing was perfect thank for the perfect experience.
N/A
Excellent location right next to the mall for food and shop. They have friendly staff and amazing breakfast buffet.
Beautiful fixtures and fittings in room. Nice breakfast. Loved the theme throughout and the lobby and library.
Shower was old dirty and weak water flow. One member of staff was very rude on front desk. Poor service there. Also got woken up in my sleep at night by persistent phone call asking me if I had ordered some take out food which I hadn’t. Not sure how this mistake gets made? Couldn’t go back to sleep. Not impressed.
I didn't actually make it to breakfast as my colleagues in China had a 'public holiday catch-up day's today. I'll have breakfast next time.
The bed was probably the let down overall. It was a fairly pricey night but... what isn't expensive these days.
The swimming pool and the location
It will be great if The staff at caffe is improve the service.
Location was amazing
Staff were great.
Had two showers and both were on full hot but water was only warm and kept running cold.
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