Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool cleanliness issues
Service inconsistencies at breakfast

Categories

Cleanliness
8.35
Concerns mentioned about pool cleanliness and messy tables.
Service
9.35
Friendly and helpful staff mentioned positively in several reviews.
Location
9.35
Excellent location close to shopping center, positively noted in reviews.
Room Quality
8.85
Beautifully designed rooms highlighted in the feedback.
Amenities
8.85
Swimming pool service and additional amenities need attention, but overall satisfactory.
Value for Money
8.35
Experience felt not significantly better than cheaper options.
Food and Beverage
8.85
Food quality was good, though breakfast buffet had some service issues.
Overall Experience
9.25
A mix of good and disappointing experiences led to the overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Luxurious Accommodation in Melbourne's Fashion Capital
Hotel Chadstone Melbourne, MGallery offers a sophisticated stay in the heart of Chadstone, Melbourne's fashion hub. Indulge in world-class dining, shopping, and entertainment just steps away from the hotel.

Exclusive Rooftop Amenities
Guests can unwind at the indoor heated rooftop pool, sip on cocktails at the exclusive rooftop bar, pamper themselves at the day spa, and stay active at the fitness centre.

Stylish Rooms and Dining Experiences
Each spacious room boasts modern decor with a chic colour scheme. Enjoy amenities like air conditioning, Bluetooth-enabled LCD TV, and a luxurious bathroom with an oversize rain shower. Delight your taste buds at Altus Bar, Lounge & Dining or the ground floor restaurant.

Experience luxury and convenience at Hotel Chadstone Melbourne, MGallery.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 2631 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
R
Racheal • family_with_children • au
7
Lovely, but pool area is disappointing
Pros:

Location

Cons:

How run down the pool area is. Lots of missing tiles, dirty, no room.

2026-03-07 • via Nuitee
M
Michael • couple • au
10
2 nd time we have been there and would go again
Pros:

Clean comfortable welcoming

Cons:

Great location

2026-03-07 • via Nuitee
C
Chandana • family_with_children • lk
7
2026-03-06 • via Nuitee
T
Tze • solo_traveller • au
9
2026-03-06 • via Nuitee
T
Tiarne • family_with_children • au
10
Excellent!
Pros:

We ended up ordering uber eats because we found the room service menu was limited for kids. Simple pancakes would have been amazing

Cons:

Just the room service menu could offer more simple food for kids

2026-03-06 • via Nuitee
J
Jerry • solo_traveller • sg
10
2026-03-06 • via Nuitee
T
Takanori • solo_traveller • jp
7
2026-03-06 • via Nuitee
M
Maree • couple • au
10
Really enjoyed our stay
Pros:

Loved the location

Cons:

Had to upgrade standard King room was very basic

2026-03-04 • via Nuitee
C
Cyril • solo_traveller • au
10
2026-03-03 • via Nuitee
A
Ayse • solo_traveller • au
10
2026-03-02 • via Nuitee
V
Vicky • couple • au
10
2026-03-01 • via Nuitee
G
Giovanni • couple • au
9
The property itself is a beautiful place to stay.
Pros:

The property is beautiful decorated, generous size rooms that are well appointed, kept very clean and great location if you need to be in the Eastern suburbs district.

Cons:

We booked the breakfast on a 2 X night stay. We only had breakfast for the first morning as we didn’t really enjoy it enough to make our way there on the second morning. Just thought the quality wasn’t there for a property of this standard. The coffee tasted awful, the bread was a very basic commercial brand and the other baked items like croissant’s for instance tasted very bland, tasted like frozen ones oven heated. It wasn’t horrible, it just wasn’t something we would book for again.

2026-02-28 • via Nuitee
M
Megan • couple • au
10
2026-02-28 • via Nuitee
C
Caitlin • couple • au
10
Pros:

Amazing facilities
Bed was so comfy
12/10 massage

2026-02-27 • via Nuitee
I
Ishita • family_with_children • au
10
2026-02-26 • via Nuitee
W
Wanida • extended_group • au
9
2026-02-26 • via Nuitee
S
Steve • couple • au
10
The best in the South East.
Pros:

Excellent Location
Exceptional Facilities

Cons:

NA

2026-02-25 • via Nuitee
Y
Yifan • couple • au
6
2026-02-25 • via Nuitee
T
Thomas • extended_group • au
8
Pros:

great location, beautiful view

Cons:

the shower fan couldn't be turned off

2026-02-25 • via Nuitee
M
Mira • couple • au
8
2026-02-24 • via Nuitee