Share this hotel
Facilities
Property facilities
-
Express check-out
-
Arcade/game room
-
Electric car charging station
-
No single-use plastic straws
-
Comprehensive recycling policy
-
No single-use plastic stirrers
-
No single-use plastic water bottles
-
No single-use plastic soda bottles
-
Sustainability/community reinvestment (10% revenue or more)
-
Free WiFi
-
24-hour front desk
-
Terrace
-
Luggage storage
-
Express check-in/check-out
-
Elevator
-
Conference space
-
Breakfast available (surcharge)
-
Television in common areas
-
Arcade/game room
-
Library
-
Safe-deposit box at front desk
-
Multilingual staff
-
Free newspapers in lobby
-
Express check-out
-
Smoke-free property
-
Express check-in
-
Wheelchair accessible parking
-
Snack bar/deli
-
Computer station
-
Electric car charging station
-
Housekeeping on request
-
Banquet hall
-
Eco-friendly cleaning products provided
-
Eco-friendly toiletries
-
LED light bulbs
-
Recycling
-
Wheelchair-accessible public washroom
-
Wheelchair-accessible van parking
-
Wheelchair-accessible on-site restaurant
-
Change of towels (on request)
-
Change of bed sheets (on request)
-
Stair-free path to entrance
-
Humane animal treatment
-
Locally-owned & organized tours & activities
-
Showcase for local artists
-
Sustainability/community reinvestment (10% revenue or more)
-
Double-glazing on all windows
-
Energy-saving switches
-
At least 80% of all lighting comes from LEDs
-
Comprehensive recycling policy
-
Bulk dispenser for toiletries
-
No single-use plastic soda bottles
-
No single-use plastic stirrers
-
Biodegradable/compostable stirrers
-
No single-use plastic straws
-
No single-use plastic water bottles
-
Reusable cups only
-
Reusable tableware only
-
Water-efficient showers only
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Amenities and Entertainment:
- Relax on the terrace with breathtaking views
- Enjoy complimentary Wi-Fi and arcade/game room
Dining:
- Indulge in French cuisine at NARKIK - Le Bistro Burger
- Satisfy cravings at the cafe or bar/lounge
Business and Events:
- Access business center and conference space
- Host gatherings with 6 meeting rooms
Immerse yourself in Marseille's charm at Ibis Marseille Centre Gare Saint Charles, where modern comforts meet French elegance. Ideal for both leisure and business travelers, book now for an unforgettable stay.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Property Policies
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Only dogs and cats are allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Sustainability Certifications
Green Key (Foundation for Environmental Education)
-
Check-in & Check-out
Contactless check-out is available
Property policies
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Only dogs and cats are allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Sustainability Certifications
Green Key (Foundation for Environmental Education)
-
Check-in & Check-out
Contactless check-out is available
-
General
Guests are provided with free hand sanitizer
-
Pets
Pet max weight (per pet) in kg is 10
-
General
Cashless transactions are available
-
Parking
Parking height restrictions apply
-
Guest type
Essential workers only - NO
-
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
-
General
Staff wears personal protective equipment
-
Pets
Pets allowed
-
General
Food service has been amended for enhanced safety
-
General
Property is cleaned with disinfectant
-
Pets
Pet max weight (per pet) in lb is 22
-
General
Social distancing measures are in place
-
General
Professional property host/manager
-
Check-in & Check-out
Contactless check-in is available
-
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
-
General
Commonly-touched surfaces are cleaned with disinfectant
-
Pets
Maximum number of pets per room 1
-
General
Shield between guests and staff in main contact areas
-
Pets
Service animals are allowed
-
General
Masks are compulsory at the property
Location
Guest Reviews
I like the newish blackout curtains on the window.
Reception provided me with two extra pillows.
The updated menu at the restaurant has wider range of food altho the service is patchy.
The room was not nice and the table next to the bed was broken. Also charged €15 two times and though I messaged the hotel, I never heard back. The reason I gave 2 stars and not 1 star is because the staff were very nice.
Great location - right next to train station but not noisy! Very friendly staff :-) My only negatives are the very loud (old) air conditioning - much needed as it was hot - & the lack of a kettle in the room.
In all great hotel convenient as it is close to the train station. Staff were good. Facilities were okay.
Small room, OK view. basic and convenient to the train station and metro.
Its right next to the train station, and its very convenient. However, the room is very small, especially the bathroom. Also, the AC is weak and not cool enough during summer. Location is very good, as its close to several car rental companies.
It was nice and comfortable stay in this hotel, quickly accessible from the Gare
Room key issues and the picture are excellent to the point that it’s misleading, great for an overnight stay but not for a week long stay
The hotel was really good except that it was so difficult to find. It is so badly signposted that we were unable to find it despite being so close to the station. Some signs would have made the walk so much easier. It should have taken minutes but it took more than 1/2 an hour and even people who we asked/ taxi drivers and other hotel workers said it is so tricky to find.
The location is convenient and safe. As a solo traveller, I would have appreciated a chain on the door for more peace of mind.
The room was incredibly basic but the shared areas are inviting. On one side of the bed the springs were broken, as I was by myself I just moved over but if I was with someone it would have been unbearable.
If you just need a bed to crash, this place is well connected.
Super convenient if you have to catch an early morning train.
Just a stay over, but very impressed
This hotel has a great location, but that is about it. I spent two nights here due to the location, but next time I will pick somewhere else. The overall impression of this Ibis hotel is sloppy and that it is not very well managed.
On day 1, I can see that there is only one elevator serving my section of the hotel, and I am on the top floor. Just saying to me myself:”Hope this elevator will not give up in the next two days!” It took less than 24 hours!
I came down for breakfast before 9 am on day 2, and that was obviously far too late. No juice or water, coffee machines that needed service, very poor selection of bread and all the various fruit jams were long gone. I have seen hundreds of breakfast buffets in different hotel categories, but this one easily qualifies among the worst three I have seen. I cannot believe you can charge customers for the breakfast buffet in its current condition. I went across to the train station and got a very good breakfast!
Then there are all the minor things like key cards that do not work (on several occasions in 24 hours), and hotel rooms in dire need of TLC. I am not referring to cleaning, but rather the interior decoration which reminds me of East German fashion circa 1975.
This hotel has a lot going for it, but today they do not deliver, considering price and service. I stayed at another Ibis in Lyon recently (similar category), so I know that Ibis knows what good looks like!
Small rooms but good place to stay for an early morning train trip.
Perfect quick stop, seconds from the major train station!
Horrible experience about security of building. Someone was knocking on my door at 1am without stopping. My husband had to yell and threaten to call the police for person to go away. I thought someone was trying to gain access to my room to rob us. They did not say a word, only banging on the door. There is a vulnerable spot as lifts can be operated without electronic keys. I felt very scared and unsafe. We called the concierge and asked for someone to check CCTV. No one got back to us with an explanation or apology. NEVER going back there. Thank god it happened on my last night anyway.
An ideal hotel when travelling by train. Just a very short walk across the road from main station. Hotel quite basic but the room was comfortable and clean. There is a bar with outside seating. Bearing in mind how close it is to train station the area was very quiet at night.
Friendly & helpful staff, a clean & simple room, next to the train station. Can’t go wrong with that!! Overall happy stay.
Tiny room, smelly beds. The AC did not run well although I set at 17C or lower. One light in the bathroom was broken, the toilet seat was also broken. The beds were not flat, and u comfortable. I toon the video of the hotel, and could not upload since onky photos are allowed here.
Great place to stay with easy access to the train station.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
