Ibis Marseille Centre Gare Saint Charles

Hotels
•
Accor
8 (132 reviews)
Square Narvik, Esplanade Saint Charles, Marseille, Bouches-du-Rhone, 13001 , Marseille , FR
33-4-91956209

listing image 1
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Pets allowed

Facilities

Express check-out
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality issues
Difficulty finding the hotel

Categories

Cleanliness
6.75
Issues with room not being nice and broken furniture noted.
Service
9.25
Staff were very nice and friendly.
Location
9.25
Great location next to the train station.
Room Quality
6.75
Rooms were small with described issues like broken springs.
Amenities
7.25
Basic amenities, some guests wanted additional items like a kettle.
Value for Money
8.25
Basic stay, offers needed convenience for quick stops.
Food and Beverage
8.25
No specific mentions, assumed standard for hotel tier.
Overall Experience
8.25
Convenient for connecting to train services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:38

Property Description

Amenities and Entertainment:

  • Relax on the terrace with breathtaking views
  • Enjoy complimentary Wi-Fi and arcade/game room

Dining:

  • Indulge in French cuisine at NARKIK - Le Bistro Burger
  • Satisfy cravings at the cafe or bar/lounge

Business and Events:

  • Access business center and conference space
  • Host gatherings with 6 meeting rooms

Immerse yourself in Marseille's charm at Ibis Marseille Centre Gare Saint Charles, where modern comforts meet French elegance. Ideal for both leisure and business travelers, book now for an unforgettable stay.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 132 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
I
Innante • solo_traveller • no
8
Pros:

Nært togstasjon og hyggelig betjening

2026-06-06 • via Nuitee
H
Henry • couple • de
6
Pros:

Ibis - entspricht genau dem was man von Ibis erwartet

Cons:

Während meines Aufenthalts habe ich einige Aspekte wahrgenommen, die meinen Gesamteindruck des Hotels beeinträchtigt haben.

Im Eingangsbereich fiel mir wiederholt ein Geruch auf, den ich als urinähnlich empfand. Zudem habe ich im Bereich des Hoteleingangs Tiere gesehen, die ich für Ratten hielt. Dies hat bei mir persönlich kein gutes Gefühl hinsichtlich der Sauberkeit und des Umfelds erzeugt.

Im Zimmer befand sich ein WLAN-Router mit mehreren LEDs, die aus meiner Sicht auch während der Nacht recht hell leuchteten bzw. blinkten. Da ich empfindlich auf Lichtquellen beim Schlafen reagiere, empfand ich dies als störend. Aus Gästesicht hätte ich eine Platzierung solcher Technik außerhalb des Zimmers als angenehmer empfunden.

2026-06-06 • via Nuitee
M
Maria Manuela • extended_group • pt
5
Pros:

Localização, perto da estação ferroviária e da estação rodoviária

Cons:

Quarto e casa de banho muito pequenos, não recomendo para pessoas acima do peso. Só toalha de banho, que tem de dar para as mãos e a cara, segunda toalha só a pedido e é do tamanho da de banho, não têm toalhas pequenas, o que não é prático, nem muito higiénico se a estadia for superior a uma noite.

2026-06-06 • via Nuitee
M
Mohsen • family_with_children • be
10
2026-06-06 • via Nuitee
M
Malik • solo_traveller • fr
6
2026-06-05 • via Nuitee
N
Najlaâ • extended_group • ma
7
2026-06-05 • via Nuitee
B
Brunet manquat • couple • fr
7
Pros:

La proximité de la gare

Cons:

Chambre un peu viellotte

2026-06-05 • via Nuitee
C
CATHERINE • extended_group • fr
7
Pros:

très près de la gare
petit déjeuner varié et horaires très flexibles

Cons:

décor un peu vieillissant

2026-06-05 • via Nuitee
J
Jean-Bernard • couple • ch
8
Belle ville
Pros:

L'emplacement près de la gare et les accès pour les déplacements

Cons:

----

2026-06-05 • via Nuitee
M
michel • family_with_children • fr
6
Pros:

chambre

Cons:

Climatisation tres bruyante

2026-06-05 • via Nuitee
L
Lydia • solo_traveller • fr
8
2026-06-05 • via Nuitee
S
Stephanie • family_with_children • fr
8
Tres bien emplacement au top
Pros:

L'emplacement et le petit déjeuner mais aussi le calme de l hotel

Cons:

Je trouve que le tarif est élevé par rapport a la chambre et l'hôtel en general.

Pareil pour le petit déj il y a du choix mais ca ne vaut pas les 17 euros

2026-06-04 • via Nuitee
A
Alisija • couple • fr
9
C’est Marseille bébé
Pros:

L’emplacement et le personnel

Cons:

La taille de la chambre et le prix

2026-06-04 • via Nuitee
R
René • family_with_children • fr
7
Pros:

Lit trop ferme sinon Ras

2026-06-04 • via Nuitee
L
Laszlo • solo_traveller • fr
10
Pros:

Tout

Cons:

Tout

2026-06-03 • via Nuitee
V
VALERIE • solo_traveller • fr
8
Parfait pour un séjour court dû à la petitesse de la chambre.
Pros:

L’emplacement, la propreté , la gentillesse du personnel, le lit très confortable.

Cons:

Chambre très petite

2026-06-03 • via Nuitee
D
delphine • family_with_children • fr
7
Pratique
Pros:

Proximité gare

Cons:

Chambre un peu petite pour deux

2026-06-03 • via Nuitee
S
SCHACHT • solo_traveller • pf
4
Pros:

Le pti dej ,la proximité avec la gare et le personel

Cons:

Les odeurs d'urines à l'entrée, la clim qui fonctionne mal, les ascenseurs en panne

2026-06-03 • via Nuitee
K
khaled • solo_traveller • ro
5
Pros:

Mirosu de Pepe pe este tot ,prosoape vechi camera foarte mica preturi este mare pentru aceasta hotel.

Cons:

Absolut totul.

2026-06-02 • via Nuitee
X
xavier • couple • fr
10
2026-06-02 • via Nuitee