The Sebel Canberra Civic

Hotels
The Sebel
8.4 (2407 reviews)
197 London Circuit , Canberra , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location is excellent
Pet-friendly accommodations
Cons:
Issues with cleanliness
No parking facilities

Categories

Cleanliness
7.8
Overall cleanliness was highlighted positively, though there were mentions of rooms being dirty.
Service
9.1
Generally positive, with mentions of good staff and accommodating service.
Location
9.3
Multiple reviews praised the location as excellent and very convenient.
Room Quality
8.3
Mostly comfortable, though some noted issues with bed comfort.
Amenities
7.8
Some amenities were basic, and there were complaints regarding the lack of services.
Value for Money
8.8
Price was deemed fair for what was offered, especially for a pet-friendly accommodation.
Food and Beverage
7.3
Limited feedback; considered basic amenities like minibar to be expensive.
Overall Experience
8.8
Reviewers expressed satisfaction with their stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:47

Property Description

Modern Comforts
The Sebel Canberra Civic offers air-conditioned rooms with a range of modern amenities including a coffee machine, fridge, microwave, and flat-screen TV. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a shower.

Convenient Facilities
This 4-star hotel features a fitness centre, business centre, and luggage storage space, catering to both leisure and business travelers. The property is non-smoking and provides free WiFi, ensuring a comfortable stay for all guests.

Prime Location
Located just 400 metres from Canberra Centre, The Sebel Canberra Civic is in close proximity to key attractions such as the National Convention Centre Canberra and the Australian War Memorial. With Canberra Airport only 8 km away, this hotel is the perfect choice for your stay in the capital city.

Book your stay at The Sebel Canberra Civic now for a memorable experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 2407 reviews
Cleanliness: 7.8
Service: 9.1
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 8.8
R
Reegan couple au
7
2026-04-18 via Nuitee
G
GAO family_with_children cn
10
2026-04-16 via Nuitee
M
mary couple au
8
Please change the pillows
Pros:

Location and price

Cons:

Pillows

2026-04-15 via Nuitee
Y
yang family_with_children au
9
2026-04-15 via Nuitee
A
Andrew couple au
9
Great Pet Friendly Hotel
Pros:

Modern, central location, pet friendly

2026-04-14 via Nuitee
J
Jamieson family_with_children au
8
2026-04-14 via Nuitee
K
Kaldor family_with_children au
9
Pros:

Well equipped gym. Very comfortable beds. Good shower. Nespresso machine with pods and milk. Good location close to restaurants and supermarkets.

Cons:

No onsite parking.

2026-04-14 via Nuitee
N
Nguyệt Anh extended_group au
10
Pros:

Everything is new, big window. And the location is perfect, in the center

2026-04-14 via Nuitee
M
Miranda extended_group au
10
2026-04-12 via Nuitee
S
Sandra extended_group au
8
2026-04-12 via Nuitee
B
Bharat extended_group au
5
Worst experience at all thanks.
Pros:

Property is good, but no car park available for the guest at all.

Cons:

This is very first time I got charge for the milk, chocolate bar, marvel and chips extra $40 on top of $304 stay for 2 days I left hotel in 27 hours time. So I felt it is rip of deducted extra money for confectionery. Never recommend to anyone in the future.

2026-04-12 via Nuitee
C
Calabro family_with_children au
9
2026-04-12 via Nuitee
J
julieana family_with_children au
8
Great location!
Pros:

Great location, staff are nice.
Superior queen room (studio) great 2 night stay with shopping centre and restaurants just around the corner.

Cons:

The duvet on bed had minor stains on it😳 (which we didn't use, only used the thin white bed sheets)
2nd time, we stayed here this year ( 4 day stay in January), and the same issue. (Might be time to get rid of the old duvets)

2026-04-12 via Nuitee
D
Doug family_with_children au
7
Pros:

The fact that we could accomodate our furry daughter. The bathroom was beautiful and updated. The room was clean and well-appointed.

Cons:

The hallway on the 1st floor had an unpleasant smell.

2026-04-10 via Nuitee
R
Roni family_with_children il
9
2026-04-10 via Nuitee
A
Antonio couple au
7
Good but staff with an attitude
Pros:

Convenient location surrounded by cafes, restaurants and places of interest. Easy to get to from the airport, bus stop outside the main entrance. Both the room and the bathroom were fairly large and clean.

Cons:

I had asked for a high floor room upon reservation and the representative gave me the lowest floor option possible despite the hotel being half empty (I asked some other staff). Check in experience was horrible, we did not feel welcome at all. The guy never made eye contact, never smiled, no interest, zero engagement. I am an Accor member but got booked via third party, so when I politely asked if I could collect points for the stay I was abruptly denied and patronized, reminded that I should have booked directly through the page. Bedding wasn't pleasant, very thin pillows and extremely softy bed - unsightly. Me and my travel companion were booked for 2 nights, we left after 1, back home. Overall, a standard hotel with inflated prices, more business people oriented rather than for tourists.

2026-04-10 via Nuitee
S
Sumners couple au
7
Satisfactory
Pros:

Location and stovetop and microwave. Handy for a midnight snack

Cons:

No parking. No smart tv

2026-04-08 via Nuitee
N
Nola couple au
4
A convenient location but basic housekeeping was disappointing.
Pros:

The location was perfect.

Cons:

I didn't notice when booking that it was pet friendly, possibly my oversight but was not happy paying to share space with animals. I asked at reception for a shower chair for my elderly sister and was told not available, so we had to source one ourselves. The bed was poorly made each day, the tea bags were only restocked after a complaint by me and even after that complaint the single sanitary disposal bag originally in the bathroom was not replaced.

2026-04-08 via Nuitee
F
Floris Herman couple au
8
2026-04-06 via Nuitee
I
Isla family_with_children au
8
Great stay in the heart of Canberra. Loved the pet friendly room.
2026-04-06 via Nuitee