Sycuan Casino Resort

Hotels
Independent
9.2 (352 reviews)
5469 Casino Way, El Cajon, California, 92019 , El Cajon , US

Facilities

Full-service spa
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Casino
Bingo
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Spacious rooms
Amazing pool area
Exceptional staff
Cons:
Unpleasant odor from towels
AC issues reported

Categories

Cleanliness
7.62
Towels smelled like cigarettes, housekeeper didn't come to make the bed.
Service
10
Staff was excellent and very courteous throughout the stay.
Location
9.62
Convenient location with decent access to various amenities.
Room Quality
9.12
Rooms are lovely and spacious, but some complaints regarding views.
Amenities
10
The pool area is amazing with a lazy river, and the overall amenities were well-received.
Value for Money
8.62
Good experiences, though some guests felt pricing for certain items was high.
Food and Beverage
8.62
Food was well-priced and well-reviewed; however, some suggestions for better wine options.
Overall Experience
10
Most guests had great experiences, with minor issues that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:26

Property Description

Spa Retreat
Indulge in massages, body treatments, and facials at the full-service spa to unwind and rejuvenate.

Poolside Escape
Relax by one of the 3 outdoor swimming pools before hitting the casino for a night of excitement.

Culinary Delights
Enjoy a variety of dining options, including Bull and Bourbon, swim-up bar drinks, and 7 restaurants to satisfy every craving.

Ready to experience luxury and entertainment at Sycuan Casino Resort? Don't miss out - book your stay now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 21 years old are not permitted at this adults-only property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

9.2
Based on 352 reviews
Cleanliness: 7.62
Service: 10
Location: 9.62
Room Quality: 9.12
Amenities: 10
Value for Money: 8.62
Food and Beverage: 8.62
Overall Experience: 10
R
Reza partner
8
Pros:

We had a great and fun time there

2025-10-11 via Nuitee
M
martha
10
Pros:

Great casino. Awesome restaurants.

2025-10-11 via Nuitee
K
kaj20 Family Murrieta, California
10
Beautiful rooms
Pros:

The rooms at Sycuan are lovely. Spacious, with high ceilings. We also had a balcony, which was so nice. The casino was lively and fun. A great variety of machines to play. All the employees were exceptional.

2025-10-10 via Tripadvisor
A
Amy
6
Pros:

We did not stay at the Sycuan. When we drove up, it was a 10 or so story cement hotel with a 4-story parking garage. We were unable to figure out where to check in. The employees milling about were unsmiling and no one tried to flag us down or help us as we tried to figure things out. The whole place was not what we expected at all. My husband is disabled and not able to do a lot of walking. After driving for 8 hours from Cedar City, Utah, it was frustrating and disappointing. I called that night and cancelled and at least the person on the phone was courteous. The photos of the hotel were, in our opinion, deceptive - we saw no outdoor pool or green lawns. It was ugly.

2025-10-09 via Nuitee
V
Veronica partner
10
Pros:

Best place to relax by the pool and getaway from the hustle and bustle. Rooms are usually fantastic, but this time around they put us in a room right next to the elevator. Not the best, and the smell of cigarette drowned the room, never had that problem before. It made it difficult to sleep. Other than that, my stay was wonderful. Staff was excellent.

2025-10-09 via Nuitee
D
Dava
8
Pros:

We were lucky enough to get a 12 floor room with a balcony. It was great to have the small outdoor space, mountains are beautiful slight lazy river view. Room was excellent it had high vaulted ceilings, which gave it a roomie appearance. The staff was friendly, attentive, excellent. Room was clean comfortable. The only thing missing was a microwave.

2025-10-04 via Nuitee
V
Veronica family
10
Pros:

Excellent customer service from vallet to all staff.

2025-10-04 via Nuitee
V
Veti
8
Pros:

It was comforting. It was needed for to distress from my daily routine. 😊

2025-10-02 via Nuitee
D
Danette friends
10
Pros:

Lazy river was excellent fun!

2025-10-01 via Nuitee
K
Kristen partner
10
Pros:

Had a blast in the pools and bars and bingo!!!

2025-09-29 via Nuitee
E
Eva Marian partner
10
Pros:

Pool was relaxing especially the lazy river pool i super love it. Clean and comfortable room. Tons of slot machines to play. I'll recommend it 👌

2025-09-28 via Nuitee
K
Kevin
10
Pros:

Great

2025-09-27 via Nuitee
S
Sandra
10
Pros:

Great room missed coffee make though. Comfortable beds, nice shower, plenty room, nice view, spacious bathroom. Friendly staff helpful.

2025-09-27 via Nuitee
J
Joann
10
Pros:

Staff was excellent. Food very well priced. Loved the lazy river and pool area. Water was heated to perfect temperature.
Needs an outdoor space to just sit and hang out in the evenings for those who do not want to be inside or gamble.

2025-09-27 via Nuitee
V
Vicky family
10
Pros:

Great resort!

2025-09-24 via Nuitee
V
Veronica partner
10
Pros:

One of my favorite hotels near San Diego. Friendly staff, clean rooms, beautiful property, amazing pool area.

2025-09-24 via Nuitee
R
Rainy
10
Pros:

We had a great day by the pool and a fun night of gambling.

2025-09-23 via Nuitee
J
Jael
6
Pros:

Towels smelled like cigarettes, housekeeper didn't came to make out bed. Didnt receive $25 credit

2025-09-22 via Nuitee
A
Arthurlene family
10
Pros:

Had travel a bit for other sorts of entertainment.. I didn't like the roads leading to the property ,I thought it was easier access.. enjoy the amenities while I was there

2025-09-22 via Nuitee
I
Imelda
2
Pros:

The AC in room blew hot air. Reported to maintenance, they said it was fixed but it continued to blow hot. After 5 hrs I felt sick, checked out, asked for a refund or voucher for a different date, but got denied. Only offered to change rooms, if I felt good I would change rooms but my health was not good. Never coming back.

2025-09-22 via Nuitee