MainStay Suites Appleton Airport - Fox River Mall Area

Hotels
•
Main Stay Suites
7.5 (111 reviews)
310 North Metro Drive , Appleton , US
+1 920-954-0570

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Comfortable beds and well-stocked suites
Good location (close to airport)
Exceptional value
Clean rooms noted by several guests
Full-size fridge / kitchen in some rooms
Helpful night/afternoon front desk worker
Good pool and recreational options
Simple but good breakfast
Family-friendly service (accommodating with kids)
Cons:
Cleanliness issues: unclean sheets, rough tub, missing tub stopper
Maintenance problems: old rooms, drape and key malfunctions, toilet running
Missing or sparse room amenities (no tissues, lotions, body wash)
Breakfast limited (weekday-only note) and missed one day
No hot tub
Occasional parking constraints
Entertainment/TV connection issues (Xbox)
Post-booking price drop complaint

Categories

Cleanliness
6
Multiple reviews mention cleanliness problems (unclean sheets, rough tub, tub stopper missing, toilet running, exercise room needed cleaning) indicating below-average cleanliness.
Service
8.5
Numerous comments praise staff as very friendly, helpful and accommodating (night/afternoon desk worker repeatedly singled out), indicating strong service.
Location
8.5
Several guests note a good location (close to airport, great location), making location a clear positive.
Room Quality
7
Rooms are often described as comfortable and well‑stocked (king suite, comfortable beds, full-size fridge), but there are mixed reports (old in need of repairs, sparse amenities, drape and key issues).
Amenities
6.5
Amenities are mixed: breakfast and pool/basketball praised, but several missing or faulty items reported (no tub stopper, missing coffee pot, no body wash/tissues/lotions, no hot tub, Xbox connection issues).
Value for Money
8.5
Multiple guests explicitly call it exceptional value and good price; one note about a small post-booking price drop but overall value is seen positively.
Food and Beverage
7
Breakfast described as simple but good; some minor issues (breakfast not out one day, limited weekday breakfast) so food/B&E is generally acceptable but not outstanding.
Overall Experience
8
Overall impressions are largely positive (family-friendly, stress-relieving stay, repeat customers), tempered by cleanliness/maintenance and some amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Spacious Rooms with Full Kitchens: Enjoy large, bright rooms with full kitchens equipped with everything you need for a comfortable stay, including a conventional oven, stove top, and all necessary utensils.

Fitness and Recreation: Stay active during your stay with access to a fitness center offering cardio equipment and free weights. Unwind in the hot tub, or enjoy a friendly game of tennis or basketball on-site.

Convenient Amenities and Dining Options: Benefit from ironing facilities, cable TV, and a dishwasher in your room. Start your day right with a grab-and-go breakfast and unwind in the evenings at the Gatehouse bar's hospitality hour.

Book your stay at Residence Inn Appleton today and experience comfort and convenience at its best!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATW

Location

Guest Reviews

7.5
Based on 111 reviews
Cleanliness: 6
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
P
Patricia • couple • us
7
It was just ok. It worked.
Pros:

Bed was comfortable. Staff was very friendly.

Cons:

Property has seen better days. I felt like the room wasn’t as clean as I would have liked it. Limited breakfast selections.

2026-11-06 • via Nuitee
A
Amy • couple • us
10
Pros:

Stay here lit comfy

Cons:

Na

2026-11-02 • via Nuitee
G
Ginger • couple • us
9
Pros:

The staff were very nice and helpful. The Kitchen area was clean, but a big coffee spill under coffee pot that should have been wiped up. Large refrigerator and clean.

Cons:

The facilities were worn and needed some updates. Our bath had rust marks along tub, the curtains in living area did not meet and were not private. The overall feeling is "tired looking:, the hotel needs updating. Overall a decent place to stay just not a top rated facility.

2026-11-02 • via Nuitee
S
Stephen • couple • us
9
Pros:

Room was excellent. Staff was very friendly and helpful.

Cons:

Daily breakfast Monday thru Friday.

2026-10-30 • via Nuitee
P
Paquita • couple • us
9
2026-10-29 • via Nuitee
A
Amy • solo_traveller • us
10
Love this place
Pros:

Everything

Cons:

Na

2026-10-28 • via Nuitee
R
Rebecca • couple • us
10
2026-10-24 • via Nuitee
S
Sharon • couple • us
10
2026-10-22 • via Nuitee
A
Amy • solo_traveller • us
10
2026-10-20 • via Nuitee
D
Debbie • couple • us
5
Just ok!
Pros:

Location

Cons:

Old & in need of many repairs

2026-10-20 • via Nuitee
C
Connor • couple • us
1
2026-10-19 • via Nuitee
K
Kou • couple • us
10
Very nice hotel
Pros:

Everything was perfect.

Cons:

Immediately after booking and paying. The new listing dropped by $10.

2026-10-14 • via Nuitee
A
Amy • solo_traveller • us
8
2026-09-19 • via Nuitee
A
Ashley • family_with_children • us
10
Very comfortable
Pros:

Loved the room

Cons:

No hot tub

2026-09-15 • via Nuitee
S
Starks • couple • us
10
Great place to stay
Pros:

It was an exceptional value.

Cons:

Nothing

2026-09-14 • via Nuitee
H
Heather • solo_traveller • us
1
2026-09-07 • via Nuitee
S
SHANNA • solo_traveller • us
8
Pros:

Very friendly staff. Clean rooms. Great location

2026-09-07 • via Nuitee
D
dwight • couple • us
7
2026-09-03 • via Nuitee
J
Jody • solo_traveller • us
8
2026-09-03 • via Nuitee
H
Holly • family_with_children • us
10
Pros:

The afternoon/night worker at front desk was great he very understanding and talks very nicely to everyone

Cons:

NA

2026-08-31 • via Nuitee