Spark By Hilton Rochester University Area

Hotels
•
Spark by Hilton
8 (674 reviews)
797 East Henrietta Road , Rochester , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Non-smoking throughout
Private check-in/check-out
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Review Highlights

Pros:
Friendly staff
Cleanliness
Spacious rooms
Good location
Cons:
Dirty tub
Rude service
No water pressure
Smelly fridge

Categories

Cleanliness
7.5
Some reviews mention cleanliness positively, but others had issues like a dirty tub and a smelly fridge.
Service
8
Staff was friendly and helpful, though there were reports of rude service at times.
Location
8.5
Good location noted for its convenience in Rochester.
Room Quality
7.5
Rooms were generally clean but varied in comfort, with some issues like hard mattresses.
Amenities
8
Facilities like the breakfast variety were noted positively, though some amenities had issues.
Value for Money
8.5
Competitive pricing compared to similar hotels.
Food and Beverage
8
Breakfast was satisfactory, though could be improved in variety.
Overall Experience
8
Overall satisfaction noted despite some negativity, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:03

Property Description

At the NEW SPARK by Hilton, experience modern luxury just minutes away from downtown Rochester.

Convenient Location: Explore nearby attractions like the University of Rochester, Seneca Park Zoo, and Seabreeze Amusement Park.

Fitness Center: Stay active with our 24-hour fitness center, equipped with state-of-the-art equipment for your workout needs.

Contemporary Accommodations: Relax in stylish rooms designed for your comfort and enjoy top-notch amenities during your stay.

Book your stay at the NEW SPARK by Hilton today and elevate your Rochester experience.

Important information:

Please note that guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 674 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
D
Donald • couple • us
8
One-night stay
Pros:

Convenient to the Medical Center and plenty of food establishments.

Cons:

Room was adequate. It would have been nice to have a proper chair to sit at the desk instead of a padded Ottoman stool.

2026-02-13 • via Nuitee
E
Earskin • couple • us
8
Overall a good stay
Pros:

Convenient location and good value for money

Cons:

Prices for food in lobby

2026-02-08 • via Nuitee
A
Alex • solo_traveller • us
9
2026-01-23 • via Nuitee
K
Kuan • solo_traveller • us
10
Clean, friendly, well located, close to highway and restaurantes
Pros:

Close to universities and highway

Cons:

None

2026-01-21 • via Nuitee
S
Simona • couple • us
10
2026-01-19 • via Nuitee
A
Aleksandr • couple • us
8
Exactly what I expected for what I paid.
2026-01-19 • via Nuitee
S
Sam • couple • us
10
2026-01-19 • via Nuitee
B
brian • couple • us
10
Pros:

Appreciated management

Cons:

Plastic cups

2026-01-19 • via Nuitee
K
Kevin • couple • us
10
2026-01-19 • via Nuitee
B
Blessing • couple • us
1
2026-01-19 • via Nuitee
J
John • family_with_children • us
5
2026-01-19 • via Nuitee
M
Mara • family_with_children • us
7
Pros:

The bed was comfortable
Good shower

Cons:

My blackout curtain would not close all the way.
You can hear everything that happens in the hall.
The heater came on every 15 minutes, regardless of the room temperature.

2026-01-17 • via Nuitee
K
Kimberly • couple • us
6
2026-01-15 • via Nuitee
D
Denis • couple • us
10
Really good
Pros:

Good

Cons:

Good

2026-01-10 • via Nuitee
E
Elizabeth • family_with_children • us
8
Great price , staff was wonderful and very helpful!
Pros:

Variety of food was good.

2026-01-10 • via Nuitee
Y
YUEJIA • couple • cn
8
2026-01-09 • via Nuitee
C
Chih-Hsuan • couple • us
7
2026-01-09 • via Nuitee
R
Rebecca • couple • us
8
2026-01-08 • via Nuitee
• family_with_children • us
9
2026-01-06 • via Nuitee
K
Katherine • couple • us
8
Nice, get a way close to home. Relaxing nite with the hubby after the busy holidays.
Pros:

Key cards weren’t working. But staff was nice. Room was small but clean and modern. My husband and I enjoyed out stay. We will be back.

Cons:

Mattress was kind of hard. And the nite light in the room doesn’t turn off and it was too bright for me to sleep well.

2026-01-03 • via Nuitee