Spark By Hilton Rochester University Area

Hotels
•
Spark by Hilton
8 (697 reviews)
797 East Henrietta Road , Rochester , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Non-smoking throughout
Private check-in/check-out
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Review Highlights

Pros:
Friendly staff
Cleanliness
Spacious rooms
Good location
Cons:
Dirty tub
Rude service
No water pressure
Smelly fridge

Categories

Cleanliness
7.5
Some reviews mention cleanliness positively, but others had issues like a dirty tub and a smelly fridge.
Service
8
Staff was friendly and helpful, though there were reports of rude service at times.
Location
8.5
Good location noted for its convenience in Rochester.
Room Quality
7.5
Rooms were generally clean but varied in comfort, with some issues like hard mattresses.
Amenities
8
Facilities like the breakfast variety were noted positively, though some amenities had issues.
Value for Money
8.5
Competitive pricing compared to similar hotels.
Food and Beverage
8
Breakfast was satisfactory, though could be improved in variety.
Overall Experience
8
Overall satisfaction noted despite some negativity, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:03

Property Description

At the NEW SPARK by Hilton, experience modern luxury just minutes away from downtown Rochester.

Convenient Location: Explore nearby attractions like the University of Rochester, Seneca Park Zoo, and Seabreeze Amusement Park.

Fitness Center: Stay active with our 24-hour fitness center, equipped with state-of-the-art equipment for your workout needs.

Contemporary Accommodations: Relax in stylish rooms designed for your comfort and enjoy top-notch amenities during your stay.

Book your stay at the NEW SPARK by Hilton today and elevate your Rochester experience.

Important information:

Please note that guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 697 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
S
Scott • solo_traveller • us
10
2026-04-20 • via Nuitee
J
James • extended_group • us
8
Nice location close to the school. The dinner next to the hotel was awesome.
Pros:

Location

Cons:

Breakfast could have been better

2026-04-20 • via Nuitee
F
Fouzi • solo_traveller • us
8
2026-04-18 • via Nuitee
S
ShCara • couple • us
2
I wouldn’t stay here again like ever
Cons:

My boyfriends car was towed because it was nowhere to park

2026-04-17 • via Nuitee
A
Angel • couple • us
8
2026-04-15 • via Nuitee
T
Tania • family_with_children • us
8
2026-04-14 • via Nuitee
E
Einat • solo_traveller • us
7
2026-04-13 • via Nuitee
V
Vithuranan • family_with_children • ca
10
2026-04-05 • via Nuitee
F
Fan • family_with_children • ca
9
Overall, it is good.
Pros:

Staff is nice.

Cons:

Breakfast could be better.

2026-04-03 • via Nuitee
N
Nicolle • couple • us
8
2026-03-25 • via Nuitee
T
Tara • solo_traveller • us
8
2026-03-24 • via Nuitee
D
Donna • couple • us
10
2026-03-23 • via Nuitee
D
Donald • couple • us
8
Pros:

Location, cleanliness of the room and price.

Cons:

Pillows were small but bed was comfortable.

2026-03-22 • via Nuitee
S
Suzanne • couple • us
9
Pros:

Room very quiet, bed very comfortable.

2026-03-19 • via Nuitee
B
Brayman • solo_traveller • us
10
2026-03-09 • via Nuitee
M
Mingzhe • family_with_children • us
5
Pros:

Location

Cons:

The bed sheet and pillows have very strong sweaty smell

2026-03-04 • via Nuitee
R
Robert • couple • us
8
Pros:

Bed was nice and fell asleep easily

Cons:

The digital key for my room didn't work

2026-03-04 • via Nuitee
J
Jennifer • couple • us
10
Comfortable
Pros:

Bright and cheery

2026-03-01 • via Nuitee
B
Bruce • couple • us
9
2026-02-27 • via Nuitee
J
Jerome • couple • us
7
2026-02-23 • via Nuitee