Bay Club Hotel and Marina

Hotels
8.7 (1610 reviews)
2131 Shelter Island Drive , San Diego , us

listing image 1
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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Old shower

Categories

Cleanliness
7.84
The bathtub was described as gross with slime, negatively impacting the cleanliness perception.
Service
9.31
Guests praised the staff as very friendly and helpful throughout their stay.
Location
9.35
Multiple reviews highlighted the great location with views of the bay and easy access to attractions.
Room Quality
8.3
General satisfaction with room quality, but some mentions of old showers and a lack of amenities.
Amenities
8.33
Improvements suggested for amenities such as a coffee setup and better room furnishings.
Value for Money
8.79
Overall value reflected well in multiple reviews with mentions of good rates and services.
Food and Beverage
8.84
Positive remarks about food quality and restaurant experiences.
Overall Experience
8.81
Generally positive, with emphasis on enjoyable stays and recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Waterfront Views and Amenities
Experience stunning waterfront views of San Diego Bay and Shelter Island from every room. Relax by the outdoor pool and hot tub while taking in the picturesque surroundings.

Dining Experience
Indulge in fine dining at the Quarterdeck Restaurant & Bar with delicious cuisine and breathtaking views of San Diego Bay. Don't miss out on the Happy Hour specials offering half-priced hors d’oeuvres and drink specials.

Convenient and Comfortable Stay
Enjoy spacious air-conditioned rooms equipped with modern amenities like a 42-inch flat-screen TV, free WiFi, and a work desk. The hotel's 24-hour reception, fitness centre, and proximity to SeaWorld and other attractions make your stay convenient and enjoyable.

Book now for a luxurious waterfront experience at The Bay Club Hotel & Marina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1610 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
T
Tony • couple • us
7
2026-07-17 • via Nuitee
M
Michelle • couple • us
7
Ok for the price . Front deck staff nice.
Pros:

Pretty location nice size room free coffee in lobby

Cons:

Housekeeping forgot our towels and bath mat first night. Left the garbage on our bathroom sink and refrigerator door open ( had our food and medicine in it. Small pool . Slightly dated furnishings. No slippers or robes.

2026-07-14 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-07-13 • via Nuitee
T
Timothy • couple • us
10
2026-07-10 • via Nuitee
J
Judi • solo_traveller • us
9
Pros:

The staff was extremely helpful.

Cons:

The pool was very small and didnt have much seating.

2026-07-07 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

Great location, clean, and the staff is always very friendly

2026-07-04 • via Nuitee
A
Artur • family_with_children • us
1
Pros:

I would like to file a complaint regarding my recent stay.

I specifically booked and paid for a Bay View King room because having a bay view was an important reason for choosing this hotel. The photos on the Booking.com listing show rooms with a clear, open view of the bay from the balcony.

However, the room I received was significantly different. The view was almost entirely blocked by large palm trees, making it very difficult to see the bay. While a small portion of the water was technically visible, the actual experience was nothing like the view presented in the listing.

I have attached:

* screenshots from the Booking.com listing showing the advertised Bay View room;
* a photo taken from my room during my stay.

I believe the room did not reasonably match the advertised room category and that the listing created an expectation of an unobstructed bay view, which I did not receive.

For this reason, I would like to request appropriate compensation or a partial refund for the difference between the room that was advertised and the room that was actually provided.

Thank you for your time, and I look forward to your response.

2026-07-04 • via Nuitee
A
Allison • couple • us
9
Pros:

Very clean. Comfortable. Nice location.

Cons:

Nothing! All was good.

2026-06-28 • via Nuitee
C
Curiosity33674723992 • Business • New York City, New York
10
Comfortable Stay with Excellent Service
Pros:

I had a wonderful stay at this hotel. The rooms were clean, spacious, and well maintained, and the staff were incredibly welcoming throughout my visit. Check-in was quick, the breakfast offered plenty of variety, and the location made it easy to explore nearby attractions. I would definitely stay here again.

2026-06-26 • via Tripadvisor
S
Scenic04859285525 • Business
10
on the water minutes from the airport
Pros:

Great location, salt water pool, friendly staff

2026-06-26 • via Tripadvisor
D
David • couple • us
10
Very nice Friendly staff
2026-06-25 • via Nuitee
S
Susana • couple • us
10
Looking forward to our next stay at this hotel.
Pros:

Location is great and view of the marina is beautiful. Staff is friendly and very helpful.

2026-06-25 • via Nuitee
R
Ryan • couple • us
10
Everything was great
Pros:

The front desk agent was 5 stars. I really wish I could remember her name, she definitely needs a raise.

2026-06-24 • via Nuitee
J
Jadelynn • family_with_children • us
10
Had a relaxing, fun filled vacation. Will definitely come back.
Pros:

I loved the view and pool area.

2026-06-22 • via Nuitee
Z
zim kelly • solo_traveller • us
10
2026-06-22 • via Nuitee
S
Stay25833215684 • Couples
10
Week Getaway
Pros:

Nice clean friendly and great staff.

2026-06-20 • via Tripadvisor
J
jimbO8253KR • Family
10
Great place to stay in San Diego
Pros:

Perfectly located, cool hotel with great employees. Good food and drinks. Great view. Very clean. This is my new go-to hotel when in San Diego.

2026-06-16 • via Tripadvisor
S
Stephanie • couple • us
8
2026-06-15 • via Nuitee
S
sspc • Solo travel • Las Vegas, Nevada
8
Good option in this area
Pros:

I recently spent only 1 night but here’s my opinion. It’s a decent place. Front desk staff terrific, bar lounge area ok, hotel upkeep ok. I booked a bay view room because I wanted to see and smell the water because I live in a land locked state. When I arrived in my room I was very disappointed. How could they possibly call this a bay view? I could see a palm tree and the parking lot. Unacceptable. I spoke with a young man at the front desk who was sympathetic to my comments and offered a real bay view. I had to wait 30 minutes but it was worth it. The overs feeling of the place is more like a motel than hotel. There are no high end amenities, or high thread count linens or plush towels. Everything is basic but ok. I had a mini fridge and microwave and coffee set up. So my needs were met.
Oh they charge $24 for parking but I parked for free across the street

2026-06-11 • via Tripadvisor
N
Nicole • family_with_children • us
6
It was good.
Pros:

The hotel is in a Great Location. The view is wonderful.

Cons:

The staff was not always friendly. The refrigerator in my room was extremely loud and it was hard to sleep.

2026-06-10 • via Nuitee