Best Western Plus Paper Valley Hotel

Hotels
•
Best Western Plus
8.4 (891 reviews)
132 N Mall Dr. , Appleton , us
+1 920-666-2538

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Good location
Cons:
Dirty rooms
Under construction
Pool issues

Categories

Cleanliness
6.98
Multiple reviews mentioned dirty rooms and some areas being under construction, affecting overall cleanliness.
Service
9.45
Consistently positive feedback about staff friendliness and helpfulness.
Location
9.49
Location was frequently praised, especially for convenience to local attractions.
Room Quality
7.44
Varied sentiments; some issues like worn-out furniture and underwhelming amenities noted.
Amenities
7.97
Amenities such as the pool were mentioned negatively, but breakfast options were appreciated.
Value for Money
7.93
Customer value perception mixed due to cleanliness issues but reasonable pricing noted.
Food and Beverage
8.98
Breakfast options received high praise from multiple reviews.
Overall Experience
8.95
Overall experience varied, with some positive notes overshadowed by cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:22

Property Description

Convenient Location near Fox River Mall
Located just a 3-minute walk from Fox River Mall, AmericInn by Wyndham Appleton West offers spacious guestrooms with air conditioning and cable TV.

Relaxing Indoor Swimming Pool
Unwind and enjoy the indoor swimming pool featured on-site at AmericInn by Wyndham Appleton West.

Modern Amenities and Pet-Friendly
Experience comfort with tea/coffee facilities, work desk, and free Wi-Fi in all rooms. With free public parking and being pet-friendly, this hotel is the perfect choice.

Ready to experience a relaxing stay near Fox River Mall? Book your room at AmericInn by Wyndham Appleton West now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATW

Location

Guest Reviews

8.4
Based on 891 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
M
Marilyn • couple • us
9
2026-08-13 • via Nuitee
S
Sandra • couple • us
8
2026-08-12 • via Nuitee
M
Michael • extended_group • us
8
2026-08-11 • via Nuitee
K
Kathleen • couple • us
1
Not THE Paper Valley hotel. An impostor! Do not book here.
Cons:

This is not the iconic Paper Valley Hotel located in downtown Appleton! It will not answer the phone or any inquiries and does not care about its guests.

2026-08-07 • via Nuitee
S
SHERRI • solo_traveller • us
7
I always stay at this hotel because if it’s close location to the airport. It has a nice little breakfast to start my da
Pros:

Its convenience to the airport

Also the beds are SUPER comfy

Cons:

The hotel has just been renovated and has a new name, but the inside still looks pretty dated

2026-08-05 • via Nuitee
M
Marvin • couple • us
8
2026-08-05 • via Nuitee
N
Nick • extended_group • us
9
Great vibe
Pros:

Good breakfast. Great coffee machine. Staff very helpful.

Cons:

There was no transportation from airport

2026-08-05 • via Nuitee
F
Francieli APARECIDA • family_with_children • br
4
Você paga adiantado pelos serviços e não os tem qdo está lá
Pros:

A cama e os travesseiros eram bons. O chuveiro era bom.

Cons:

Serviço de quarto a cada 3 dias. Se quiséssemos toalhas limpas e que tirassem o lixo, nós mesmos devíamos ir à recepção e solicitar as toalhas limpas e tirávamos o lixo e deixávamos no corredor, mas eles não tinham sacos de lixo para repor.

2026-07-23 • via Nuitee
C
Cinnamon • solo_traveller • us
8
Pros:

Location and cleanliness

Cons:

Barking dog in the room next door

2026-07-20 • via Nuitee
C
Christine • solo_traveller • us
10
2026-07-19 • via Nuitee
C
Cindy • extended_group • us
8
Pros:

Staff was excellent
Cleaning lady was rude

Cons:

Bed was comfortable
Front desk staff was very nice

2026-07-18 • via Nuitee
A
Ann • solo_traveller • us
8
Very comfortable
Pros:

The gentleman that checked me in was kind and very professional
The women that checked me out the next day was very friendly, kind and also very professional.
Overall my stay was a wonderful experience

Cons:

I can not think of anything that I didn't like

2026-07-18 • via Nuitee
S
Steven • couple • us
6
Pros:

Very good breakfast selection of food

Cons:

Shower drain was clogged, water barely drained, notified front desk but no action was taking

2026-07-17 • via Nuitee
J
Jeff • solo_traveller • ca
8
Pros:

Comfortable, good breakfast.

2026-07-14 • via Nuitee
B
Barbara • couple • us
9
The facility was clean and meet our needs.
Pros:

Nice breakfast. Location close to Airport

Cons:

I left a nice blouse in the closet and called the hotel and they documented it but never called me with a follow-up. I called the day we left.

2026-07-14 • via Nuitee
S
Stan • couple • us
9
Clean comfortable safe!
Pros:

Clean

2026-07-13 • via Nuitee
R
Rodriguez • solo_traveller • us
10
The front desk people were all very friendly, accommodating, and helpful. They allowed me to borrow a chair from the din
Pros:

Easy to find. Close to airport. Indoor pool and the weight room

Cons:

It’s not so much didn’t like but it was a bit run down. Moldings along hallway coming off. It’s a wear and tear that can’t be avoided. I do wish there was an extra chair

2026-07-12 • via Nuitee
S
Samantha • family_with_children • us
8
2026-07-11 • via Nuitee
J
Julie • solo_traveller • us
7
Cons:

It’s old and needs some work!

2026-07-09 • via Nuitee
S
Savannah • couple • us
9
2026-07-08 • via Nuitee