Holiday Inn Express Chesapeake - Norfolk by IHG

Hotels
•
Holiday Inn Express
8.5 (577 reviews)
721 Conference Center Drive , Chesapeake , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Bathroom cleanliness issues
High prices for service provided

Categories

Cleanliness
7.75
Some reviews noted cleanliness issues, particularly with the bathrooms showing signs of water damage.
Service
9.25
Several guests praised the friendly and accommodating staff.
Location
9.25
The location was consistently highlighted as a positive aspect of the stay.
Room Quality
8.25
Generally good quality but noted issues with the handicap room and bathroom maintenance.
Amenities
8.75
Breakfast options were well received, although some mentions of weak breakfast selections.
Value for Money
7.25
Many guests felt the price was too high for the service provided.
Food and Beverage
8.75
Consistently positive feedback on breakfast offerings, although some minor complaints.
Overall Experience
8.75
Overall positive experiences noted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:04

Property Description

Welcome to Holiday Inn Express Chesapeake - Norfolk!

Convenient Location: Situated just 300 meters from Armada/hoffler Business Center Heliport, our hotel offers easy access for business travelers.

Comfortable Stay: Enjoy free WiFi throughout the property and a 24-hour front desk for your convenience. Indulge in our complimentary breakfast to start your day right.

Close to the Airport: With Norfolk International Airport only 12 km away, your travels are made stress-free.

Book your stay with us now for a seamless and enjoyable experience at Holiday Inn Express Chesapeake - Norfolk!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 577 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 8.75
C
Carolyn • couple • us
5
2026-04-22 • via Nuitee
F
Floricel • couple • us
10
2026-04-22 • via Nuitee
T
TROY • solo_traveller • us
10
2026-04-20 • via Nuitee
E
Etta • extended_group • us
8
Thank you appreacite everything.
Pros:

breakfast and location was great. hank you

Cons:

n/a

2026-04-20 • via Nuitee
M
marlys • family_with_children • us
10
Cons:

El baño

2026-04-20 • via Nuitee
S
Sherri • family_with_children • us
10
Everything was great
Pros:

Clean and quiet

Cons:

The only thing was the shower could use a non slip mat as an option

2026-04-16 • via Nuitee
M
mohamed • couple • us
8
2026-04-08 • via Nuitee
P
Patel • family_with_children • us
8
2026-04-07 • via Nuitee
W
Wido • couple • de
9
Top
Pros:

Frühstück sehr reichhaltig, der beste Kaffee ever in USA, zwei Kaffee-Vollautomaten im Frühstücksraum. Die King Suite groß und sauber. Das Badezimmer riesig. Das Personal sehr engagiert und freundlich.

Cons:

Nur 1 Aufzug für die oberen Stockwerke. Aber alles OK, sonst gibt es nichts zu bemängeln. Top. Sehr zu empfehlen.

2026-04-04 • via Nuitee
H
Heather • family_with_children • us
7
Pros:

It waa quite

Cons:

The size of the room

2026-04-01 • via Nuitee
A
APRIL • couple • us
9
2026-03-31 • via Nuitee
A
AdrianCarr36 • extended_group • us
8
2026-03-30 • via Nuitee
C
Cynthia • couple • us
4
Basic not happy with the price paid.
Pros:

Location

Cons:

No hot water in the shower barely warm

2026-03-30 • via Nuitee
M
Miguel • couple • us
2
2026-03-28 • via Nuitee
L
Lawrence • solo_traveller • us
9
Great place to stay that is very convenient!
Pros:

Everything!

Cons:

Nothing!

2026-03-27 • via Nuitee
T
Tieisha • family_with_children • us
10
Pros:

Everything was awesome

2026-03-20 • via Nuitee
S
Shaniqua • couple • us
10
2026-03-20 • via Nuitee
L
Lafra • couple • us
9
It’s was short and comfy
Pros:

Location, comfort, and customer service

Cons:

No complaints

2026-03-07 • via Nuitee
S
Sondra • family_with_children • us
10
Pros:

That we could park our car there while on our cruise

2026-03-06 • via Nuitee
F
franklin • solo_traveller • us
8
2026-03-04 • via Nuitee