Holiday Inn Express Chesapeake - Norfolk by IHG

Hotels
•
Holiday Inn Express
8.5 (577 reviews)
721 Conference Center Drive , Chesapeake , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Bathroom cleanliness issues
High prices for service provided

Categories

Cleanliness
7.75
Some reviews noted cleanliness issues, particularly with the bathrooms showing signs of water damage.
Service
9.25
Several guests praised the friendly and accommodating staff.
Location
9.25
The location was consistently highlighted as a positive aspect of the stay.
Room Quality
8.25
Generally good quality but noted issues with the handicap room and bathroom maintenance.
Amenities
8.75
Breakfast options were well received, although some mentions of weak breakfast selections.
Value for Money
7.25
Many guests felt the price was too high for the service provided.
Food and Beverage
8.75
Consistently positive feedback on breakfast offerings, although some minor complaints.
Overall Experience
8.75
Overall positive experiences noted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:04

Property Description

Welcome to Holiday Inn Express Chesapeake - Norfolk!

Convenient Location: Situated just 300 meters from Armada/hoffler Business Center Heliport, our hotel offers easy access for business travelers.

Comfortable Stay: Enjoy free WiFi throughout the property and a 24-hour front desk for your convenience. Indulge in our complimentary breakfast to start your day right.

Close to the Airport: With Norfolk International Airport only 12 km away, your travels are made stress-free.

Book your stay with us now for a seamless and enjoyable experience at Holiday Inn Express Chesapeake - Norfolk!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 577 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 8.75
P
Pearson • couple • us
10
Wonderful atmosphere and friendly staff.
Pros:

I enjoyed the overall stay and I will recommend this Holiday Inn to family and friends 🧡

Cons:

I loved everything ❤️

2026-02-14 • via Nuitee
B
Barbara • family_with_children • us
4
Pros:

Close to hospital

Cons:

NO HOT WATER

2026-02-13 • via Nuitee
R
Robert • couple • us
1
2026-02-08 • via Nuitee
L
Lacy • family_with_children • us
10
Pros:

Nice an clean

Cons:

It's perfect

2026-01-28 • via Nuitee
W
Wanda • couple • us
10
I would stay here again. The breakfast was delicious and the hotel was clean!
Pros:

The property was nice and clean.

2026-01-22 • via Nuitee
D
Donita • couple • us
10
2026-01-20 • via Nuitee
M
Mike • couple • us
8
Cons:

Breakfast was weak.

2026-01-20 • via Nuitee
C
Cleveland • couple • us
10
We had a very pleasant stay!
Pros:

Breakfast was very nice selection! Great tasting coffee!!

Cons:

We were happy with everything!

2026-01-20 • via Nuitee
C
Christine • family_with_children • us
10
Nice hotel, nice staff, nice location, and not so nice price.
Pros:

I liked how clean the rooms were. I liked how clean the whole hotel was. I liked the coffee machine, the beds, and pillows. The shower was nice too.

Cons:

The price. A little too expensive for just one night. We got to the hotel at around 415 and left at 545am the next morning. We could not even take advantage of breakfast.

2026-01-20 • via Nuitee
C
Cullen • family_with_children • us
8
Pros:

Highlight of stay was the free breakfast every morning.

Cons:

Bathroom needs updating from moisture damage around Walls.

2026-01-20 • via Nuitee
L
Larry • solo_traveller • us
10
Pros:

Facility and the staff were great.

Cons:

It is Chesapeake Va not a big city. The prices were ridiculous. 632 dollars for two nights. It is absolutely absurd. Why?

2026-01-20 • via Nuitee
C
Catherine • family_with_children • us
10
My stay was very nice very clean and they have good staff. Give me.
Pros:

Breakfast was excellent. The staff was excellent who prepared the breakfast everything was just great there.

Cons:

Everything was so good there. I don’t think anything need to be better there because everything is done correctly and they have a lot of chairs for you to sit down and when you’re eating breakfast.

2026-01-19 • via Nuitee
A
Amy • family_with_children • us
9
2026-01-19 • via Nuitee
V
Vincent • couple • us
9
2026-01-19 • via Nuitee
N
Natasha • family_with_children • us
10
2026-01-19 • via Nuitee
D
Doneta • extended_group • us
10
Perfect
Pros:

Breakfast was great! The staff that we interacted with were all great!

2026-01-19 • via Nuitee
J
Jena • extended_group • us
9
2026-01-19 • via Nuitee
R
Raymon • couple • us
10
Not pleasant on August 12,2025 but excellent on August 28th, 2025
Pros:

Everything and everyone was excellent and that's the reason we are 4 time repeat customers.
Keep up the good work.

Cons:

We had a problem on August 12th (2025)with people smoking in the halls and in the staircase next to our room all night but on our last stay on August 28(2025) there wasn't any issues.

2026-01-19 • via Nuitee
L
Lanier • family_with_children • us
2
We won't stay there again
Cons:

The bathroom floor wasn't clean, the toilet paper wasn't replenished, the trash cans didn't have bags, and the blinds broke and even when fixed wouldn't roll down completely.

2026-01-19 • via Nuitee
D
Dondre • couple • us
10
My stay was amazing
Pros:

The Location

Cons:

The Access To The Interstate and Stores around

2026-01-19 • via Nuitee