Elephant Hills Resort

Hotels
8.4 (670 reviews)
328 Park Way Drive, Victoria Falls , Victoria Falls , zw

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great amenities
Cons:
Rooms need upgrade
Some cleanliness issues

Categories

Cleanliness
7.68
Rooms need upgrade and very dirty.
Service
9.15
Staff are friendly and willing to assist with anything, creating an excellent service experience.
Location
9.19
Excellent location, close to Botswana and surrounded by beautiful nature.
Room Quality
7.14
Rooms are a bit old fashioned, but still cozy and well maintained.
Amenities
8.67
Facilities are great to use, including a lovely golf course and tennis court.
Value for Money
8.13
Decent accommodation at reasonable rates.
Food and Beverage
8.68
Excellent breakfast and good choice of food.
Overall Experience
8.55
Overall a wonderful experience especially considering the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:02

Property Description

Scenic Views and Luxurious Amenities

Located on a small hill overlooking the Zambezi River, Elephant Hills Resort offers a picturesque setting near the Victoria Falls Bridge.

Golf Course, Spa, and Swimming Pool

Guests can enjoy a round of golf, relax at the spa, or take a refreshing dip in the swimming pool, ensuring a leisurely stay filled with activities.

Exciting Activities and On-Site Services

From white water rafting to helicopter rides, the resort offers a plethora of thrilling experiences. Additionally, guests can benefit from the on-site business center and attentive reception services.

Experience luxury and adventure at Elephant Hills Resort - book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VFA

Location

Guest Reviews

8.4
Based on 670 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
R
Ramon • extended_group • us
5
Needs background music feels boring
Pros:

Clean

Cons:

Food

2026-09-10 • via Nuitee
C
Carien • family_with_children • za
8
2026-09-07 • via Nuitee
E
Elisa • solo_traveller • it
10
2026-09-03 • via Nuitee
J
Julica • solo_traveller • es
8
it was the perfect place to stay well visit visiting the Vic Falls
Pros:

The hotel was a bit dated and needs some investment, that was my first impression. But then, as the days went on, we found it wonderful.
The hotel stuff is absolutely fabulous, very attentive, super friendly, and funny.
The swimming pool is amazing, the kids had the best time there
and the golf course is the best I’ve ever experienced, with all the wild animals peacefully crossing while we played golf.
three shuttle bus to city is amazing and very convenient

Cons:

The rooms are a bit outdated and need some investment however, we felt very well.
Also, I have noticed that crisis in general near the big Falls are really very high so for this location the price is justified because all other hotels have very elevated prices too….

2026-09-03 • via Nuitee
M
mamman • solo_traveller • ng
6
A memorable experience
Pros:

Generally good, but you can do better if you improve on your services

Cons:

Equipments and services

2026-09-01 • via Nuitee
B
Brookes • couple • nz
7
2026-08-31 • via Nuitee
M
Machin Ortega • solo_traveller • es
10
Paraíso
Pros:

La comodidad de tener a tu disposición una shuttle para ir al centro y o a las cataratas cada hora. El personal es encandador y muy amable siempre intentando que te sientas mejor que en tu casa. Las ha habitaciones son amplias y con buenas vistas. La comida del restaurante a la carta es muy rica y ofrece muchos platos interesantes con especialidades locales. El desayuno buffet tiene una amplia y variada oferta (incluyendo platos típicos)

Cons:

No hubo nada que objetar.

2026-08-31 • via Nuitee
N
Ngqulunga • solo_traveller • za
9
Pros:

Elephant Hills staff were very friendly and helpful. Always available when they were needed.

The venue is close to Victoria Falls, and the transport is reliable.

2026-08-30 • via Nuitee
R
Ruvimbo • solo_traveller • gb
8
2026-08-29 • via Nuitee
H
Heilie • extended_group • za
10
Will certainly go back for another visit
Pros:

Friendliness of the staff, tranquility, swimming pool, wild animals roaming around, breakfast was lovely

Cons:

n/a

2026-08-27 • via Nuitee
M
munenival • NONE
10
Great Hotel
Pros:

A great place to encounter wild animals everyday. My daughter enjoyed seeing all the animals (Impala, warthogs, water buck, monkeys, kudus ect) that came to graze or rest behind our room. The hotel is located in a quiet location very close to the town and the Vic Falls.

2026-08-26 • via Tripadvisor
L
Luís • couple • pt
8
Pros:

Localização, vista do qurto e as zonas comuns.

Cons:

Casa de banho a banheira antiquada.

2026-08-23 • via Nuitee
8
88tafaram • Business
8
Thankful
Pros:

I was room 535
Your staff is very assistive even before you face a challenge Same helped me get morning shoes just on request
Phiri helped me and others in the dinning hall
She and others rushed to attend to our colleague who had collapsed in the corridor

2026-08-22 • via Tripadvisor
7
771samsons • Friends getaway
10
Excellent Experience
Pros:

The hotel has a lovely environment mixed with supportive staff who attended to my needs during my stay.
Sane and team were excellent in service. Keep it up

2026-08-22 • via Tripadvisor
A
Amanda • couple • au
10
Relaxing. Easy. Comfy.
Pros:

Very relaxing feel. Very comfortable. Staff were very friendly. The wild horizons girls were amazing and very helpful

Cons:

There could of been a little more on offer dining wise

2026-08-22 • via Nuitee
D
dubekaitano • Business • Vanderbijlpark, Gauteng
8
International Conferencing at Elephant Hills Hotel
Pros:

The facility offers one of the best in Victoria Falls, providing a family- and business-friendly environment and being close to nature. Their meals are fresh and organic, with a wide variety of menu options, particularly for breakfast. The traditional cuisine is also good, and a good number of options for homely meals. Their bush restaurant is a must-try for food lovers, offering exceptional food quality. The rooms are a bit dated, but are equipped with the latest technology and a smart TV, which is commendable. Monkeys can be a real irritation, and some can be hostile towards guests. Enjoy a wide variety of animals and a beautiful view of the waterfalls if you are lucky enough to get the golf-course view. For golf lovers, the golf course is a plus, and you can stroll in the morning or evening, taking care to stay safe, as some ponds can be home to crocodiles and other wildlife.

2026-08-20 • via Tripadvisor
M
Mushambadope • family_with_children • gb
8
2026-08-20 • via Nuitee
A
Agostinho • solo_traveller • mz
10
Pros:

Clean and confortable hotel, good food, fantastic personel, better for family and friends.

Cons:

Nothing, all good.

2026-08-20 • via Nuitee
V
Viksen • family_with_children • mu
7
a pleasant stay
Pros:

very calm, great views

Cons:

paid extra for a river view which had nothing exceptional, the river is very far away … the garden view was the same and cheaper. Intrusive monkeys which made the terrace unusable at all times. All meals and drinks had to paid each time, no facility to pay at checkout which is very inconvenient because you need your card with you all the time

2026-08-20 • via Nuitee
B
bpodzo • Business • Masvingo, Masvingo Province
8
business trip review
Pros:

stay was good except for highlighted issues, food was adequate but to improve on freshness and hot water for bathing

2026-08-19 • via Tripadvisor