Elephant Hills Resort

Hotels
8.4 (558 reviews)
328 Park Way Drive, Victoria Falls , Victoria Falls , zw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great amenities
Cons:
Rooms need upgrade
Some cleanliness issues

Categories

Cleanliness
7.68
Rooms need upgrade and very dirty.
Service
9.15
Staff are friendly and willing to assist with anything, creating an excellent service experience.
Location
9.19
Excellent location, close to Botswana and surrounded by beautiful nature.
Room Quality
7.14
Rooms are a bit old fashioned, but still cozy and well maintained.
Amenities
8.67
Facilities are great to use, including a lovely golf course and tennis court.
Value for Money
8.13
Decent accommodation at reasonable rates.
Food and Beverage
8.68
Excellent breakfast and good choice of food.
Overall Experience
8.55
Overall a wonderful experience especially considering the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:02

Property Description

Scenic Views and Luxurious Amenities

Located on a small hill overlooking the Zambezi River, Elephant Hills Resort offers a picturesque setting near the Victoria Falls Bridge.

Golf Course, Spa, and Swimming Pool

Guests can enjoy a round of golf, relax at the spa, or take a refreshing dip in the swimming pool, ensuring a leisurely stay filled with activities.

Exciting Activities and On-Site Services

From white water rafting to helicopter rides, the resort offers a plethora of thrilling experiences. Additionally, guests can benefit from the on-site business center and attentive reception services.

Experience luxury and adventure at Elephant Hills Resort - book your stay now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VFA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 558 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
L
Leopold couple at
9
2026-02-08 via Nuitee
H
HERMAN couple za
8
Very enjoyable stay at Elephant Hills Resort
Pros:

Location is close to Vic Falls and hotel has a free shuttle to take you there. Room was spacious and has a comfortable bed. Breakfast and dinner was very good with good variety. Grounds and swimming pools are well maintained. All staff amazingly friendly and helpful

Cons:

Bathroom is functional with a good shower but is outdated

2026-01-19 via Nuitee
D
Drew family_with_children za
8
We found our stay to be excellent.
Cons:

Although the food selection was very good, it was often cold.

2026-01-19 via Nuitee
A
Alexandre extended_group ch
7
2026-01-19 via Nuitee
N
Nothando family_with_children zw
6
Pros:

Many great options on the breakfast

2026-01-19 via Nuitee
E
edgar family_with_children gb
10
The stay was amazing
Pros:

View of the falls,the food and the staff was excellent

2026-01-18 via Nuitee
B
Barbara extended_group za
8
Pros:

Very friendly staff and amazing facilities.

Cons:

Very disappointed with the Activities counter - I had confusion over an online helicopter booking which the Activities desk said they could not assist with, so I rebooked with them and on arriving at our flight, discovered we had now double booked. Now both parties are refusing to refund me for one of the bookings!

2026-01-15 via Nuitee
T
tmataruka Business
8
Ms T Mataruka’s Review
Pros:

A nice place which needs a little touch up to match international and upcoming standards otherwise keep on the good work

Renovate the rooms to match with the cost,,there is no value for money especially

2026-01-03 via Tripadvisor
3
3itovtbusr NONE
8
Beautiful views and grounds, friendly staff, good shuttle service into town, somw of facilities a bit tired but everythi
Pros:

Beautiful views and grounds, friendly staff, good shuttle service into town, lovely big pool, but some facilities a little tired however everything very clean and works

2026-01-03 via Tripadvisor
T
thomasphiri NONE
10
My holiday stay
Pros:

What a stay it was!! The security personnel were wonderful. Special mention to Phidelis(ever smiling). The introductory beverage. Thola, very helpful and courteous!! Cant mention all by name, it was a wonderful stay

2025-12-30 via Tripadvisor
P
pnyakunika Business Harare, Harare Province
10
SAP USER GROUP ZIMBABWE 2025 conference.
Pros:

Elephant Hills Resort well known for its breath-taking views over the Zambezi River and its proximity to Victoria Falls, so combining that setting with a professional gathering like SAP User Group Zimbabwe was both inspiring and productive. The following made it excellent;
• Scenic environment: The natural surroundings create a relaxed yet energizing atmosphere for collaboration.
• Networking opportunities: SAPUGZ events are great for exchanging best practices and building connections across industries.
• Knowledge sharing: Sessions covering practical insights into SAP implementations, upgrades, and compliance.
• Balance of work and leisure: The venue allowed participants to recharge while engaging in technical and strategic discussions.

2025-12-23 via Tripadvisor
C
chipomuzane Business Harare, Harare Province
8
Chipsy review
Pros:

The property is well located and offers essy access. Staff are well trained to handle conferences and they are always in good spirits. Enjoyed!

2025-12-22 via Tripadvisor
S
stanleymtsambiwa NONE
10
Honeymoon best room
Pros:

Our room was top notch . Our dinner and breakfast buffet experience were th best. I would recommend my friends this hotel for any kind of visit

2025-12-21 via Tripadvisor
H
happyr766 Couples
10
Amazing Annivesary Getaway
Pros:

Recently we enjoyed a wonderful annivesary celebration weekend at Elephant Hills and we feel compelled to share our experience with anyone considering visiting Elephant Hills Resort.

Shout out to Sharon, Sina and Emma an amazing Guest Relations team which was friendly and assisted us with arranging a sunset boat cruise and recommended more local attractions and activities. Their professionalism made our stay effortless and we achieved value for money.

Our room was amazingly spacious and offered awesome views of the Zambezi River, the mist and rainbow from the falls which we enjoyed from the comfort of our balcony.

The meals exceeded expectations, our favorite was Breakfast featuring buffets of fresh fruit, several hot dishes and local cuisines.

Ultimately, combined efficient service and comfortable accommodation made for a special annivesary weekend. We highly recommend Elephant Hills Resort to anyone seeking a relaxing holiday.

2025-12-15 via Tripadvisor
M
mmatongera Business
8
The experience was excellent, the rooms and conference facilities were very good. Generally the environment is clean and
Pros:

We had the opportunity to go for an excursion in Botswana because the venue is close to Botswana. The venue is located in a game park and we had the opportunity to see wildlife in the vicinity.

2025-12-11 via Tripadvisor
S
saymourg2025 Business
10
Elephant Hills Stay
Pros:

The property is classic
The ambience is top notch
The environment is beautiful surrounded by breathtaking views and vegetation.
The staff service is fantastic.

2025-12-08 via Tripadvisor
T
tchipungu Business Hwange, Matabeleland North Province
8
Elephant Hills Review
Pros:

A great venue for conferencing located at a prime resort area, with decent accommodation at reasonable rates.

2025-12-08 via Tripadvisor
9
999tawandaw NONE
8
Elephant Hills
Pros:

Excellent for business and family. The environment is so welcoming and serene with natural vegitation pool and golf course

2025-12-02 via Tripadvisor
M
mvhori Business
8
Elephant hotel
Pros:

Generally, a nice place to visit with good customer services and well-coordinated conference handling although equipment has room to improve

2025-12-01 via Tripadvisor
A
AmandaMhundwa Business Harare, Harare Province
8
Elephant Hills Resort Victoria Falls
Pros:

Decent stay. Reservations could do more in terms of letting the guest know of other activities available other than golf. I only found out later that there are a tennis court and a spa on the resort.

2025-11-30 via Tripadvisor