Elephant Hills Resort

Hotels
8.4 (642 reviews)
328 Park Way Drive, Victoria Falls , Victoria Falls , zw

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great amenities
Cons:
Rooms need upgrade
Some cleanliness issues

Categories

Cleanliness
7.68
Rooms need upgrade and very dirty.
Service
9.15
Staff are friendly and willing to assist with anything, creating an excellent service experience.
Location
9.19
Excellent location, close to Botswana and surrounded by beautiful nature.
Room Quality
7.14
Rooms are a bit old fashioned, but still cozy and well maintained.
Amenities
8.67
Facilities are great to use, including a lovely golf course and tennis court.
Value for Money
8.13
Decent accommodation at reasonable rates.
Food and Beverage
8.68
Excellent breakfast and good choice of food.
Overall Experience
8.55
Overall a wonderful experience especially considering the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:02

Property Description

Scenic Views and Luxurious Amenities

Located on a small hill overlooking the Zambezi River, Elephant Hills Resort offers a picturesque setting near the Victoria Falls Bridge.

Golf Course, Spa, and Swimming Pool

Guests can enjoy a round of golf, relax at the spa, or take a refreshing dip in the swimming pool, ensuring a leisurely stay filled with activities.

Exciting Activities and On-Site Services

From white water rafting to helicopter rides, the resort offers a plethora of thrilling experiences. Additionally, guests can benefit from the on-site business center and attentive reception services.

Experience luxury and adventure at Elephant Hills Resort - book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VFA

Location

Guest Reviews

8.4
Based on 642 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
A
Amanda couple au
10
Relaxing. Easy. Comfy.
Pros:

Very relaxing feel. Very comfortable. Staff were very friendly. The wild horizons girls were amazing and very helpful

Cons:

There could of been a little more on offer dining wise

2026-08-22 via Nuitee
M
Mushambadope family_with_children gb
8
2026-08-20 via Nuitee
V
Viksen family_with_children mu
7
a pleasant stay
Pros:

very calm, great views

Cons:

paid extra for a river view which had nothing exceptional, the river is very far away … the garden view was the same and cheaper. Intrusive monkeys which made the terrace unusable at all times. All meals and drinks had to paid each time, no facility to pay at checkout which is very inconvenient because you need your card with you all the time

2026-08-20 via Nuitee
A
Agostinho solo_traveller mz
10
Pros:

Clean and confortable hotel, good food, fantastic personel, better for family and friends.

Cons:

Nothing, all good.

2026-08-20 via Nuitee
M
Martin solo_traveller za
9
2026-08-18 via Nuitee
A
Alexander family_with_children ch
7
Pros:

Nice setting on top of a hill. view of the Zambezi if you are lucky. Spacious lobby and bar area, nice pool area. Very friendly and helpfull staff. Shuttle bus was not full and worked reliably. Breakfast was good. Room service relatively fast.

Cons:

Hotel seems somewhat outdated and could use some upgrades (probably like the entire country). Only rooms for 2 persons available - No family rooms.

2026-08-18 via Nuitee
K
Kiangi family_with_children tz
7
2026-08-14 via Nuitee
B
Bessie family_with_children gb
8
Responsive
Pros:

Closer to town

Cons:

A bit noisy from the laundry room

2026-08-14 via Nuitee
L
Loveness solo_traveller gb
10
2026-08-13 via Nuitee
N
Nyasha Abigail Ariella solo_traveller zw
10
Pros:

Very beautiful hotel and I have a good experience even my kids were very happy even the staff of Elephant hills are very very super good and i give my recommendation to my friends colleague and family

Cons:

Not applicable

2026-08-13 via Nuitee
C
Christabel family_with_children zw
1
2026-08-12 via Nuitee
M
Makho family_with_children gb
9
Great
Pros:

Hospitality great

Cons:

The guest can be loud around the rooms esp when there is a conference. They stop in front of your room and start chatting very loud early hours of the morning and sometimes late at night. Pls remind guests of hotel etiquette

2026-08-10 via Nuitee
M
marleen couple nl
5
2026-07-24 via Nuitee
H
Heidi extended_group za
6
We just stayed one night to see Vic Falls. It was Average.
Pros:

Friendly staff, convenient location to do day trip to Vic Falls. Beautiful green gardens.

Cons:

The building and rooms definitely need updating. Everything feels “tired”. Buffet dinner was expensive for a very average meal. The stay was priced far above the value we received.

2026-07-22 via Nuitee
E
ellenguruva Business Bulawayo, Bulawayo Province
8
Econet Vic falls marathon
Pros:

Thank you for the Shuttle bus, makes life easy for the residents and I always look forward to staying at your Hotel. Its location is superb. Amazing staff always welcoming and friendly.

2026-07-14 via Tripadvisor
S
Srabani solo_traveller in
9
A memorable stay at Elephant Hills Resort
Pros:

Excellent location, good breakfast,nice staff,cozy bed, and free shuttle for Victoria falls Town.
It's awesome

Cons:

Need a little maintenance

2026-07-12 via Nuitee
E
Escape32148251729 Solo travel
10
Memorable stay at Elephant Hills
Pros:

Awesome location,good views of the smoke that thunders,golf course,river, wandering impalas,monkeys and hornbills..I was supposed to stay one night but changed my mind and made it 2 consecutive nights .The staffs are very friendly specially Carol was very helpful and friendly.Lovely welcome drink and beautiful complimentary gift, good food,tastes delicious,overall an awesome stay.

2026-07-11 via Tripadvisor
D
dman012026 Business
8
Excellent stay
Pros:

Ellegant environment with animals moving around the premise, exceptional service, great food, with very helpful staff

2026-07-10 via Tripadvisor
B
Bernard extended_group fr
7
Vieux et defréchis ..
Cons:

Vieille installation, rideau de douche à l‘ancienne, vitre cassée, chaise en chambre cassée, totalement defrechi.

2026-07-10 via Nuitee
J
jchinhamo NONE Harare, Harare Province
10
Econet Victoria Falls Marathon 2026_Elephant Hills
Pros:

Another amazing stay at Elephant hills to go with an incredible Marathon. Located in a wildlife game park you experience a number of surprising sightings.

2026-07-09 via Tripadvisor