Comfort Inn & Suites East Hartford - Hartford

Hotels
•
Comfort
7.8 (710 reviews)
333 Roberts Street , East Hartford , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Outdoor furniture
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean facility
Comfy bed
Great breakfast options
Friendly staff
Cons:
Delays in refunding the security deposit
Smell in hallways
Cleanliness issues
Noise from the freeway

Categories

Cleanliness
6.55
Several mentions of uncleanliness, particularly dirty rags found in the room.
Service
8.55
Staff goes above and beyond to ensure guest comfort.
Location
8.55
Location is easy to find, good access to the freeway.
Room Quality
7.55
Overall good quality, but issues mentioned with cleanliness and amenities.
Amenities
8.05
Well-equipped kitchen and ample breakfast options, though some issues with deposits noted.
Value for Money
7.55
Good overall experience, though cleanliness issues may affect value perception.
Food and Beverage
8.05
Breakfast options were numerous and well-received, surpassing typical hotel standards.
Overall Experience
7.55
Mixed experience with significant positives but notable cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:25

Property Description

Convenient Location
Situated just minutes away from Funny Bone Comedy Club and Buckland Hills Mall, Comfort Inn and Suites East Hartford offers a prime location for entertainment and shopping enthusiasts.

Modern Amenities
With a fitness centre, free Wi-Fi, and air-conditioned rooms featuring flat-screen cable TVs, this hotel ensures a comfortable and convenient stay for all guests.

Relaxing Stay
Guests can unwind in the spacious lounge, savor a hot continental breakfast, and catch up on the latest news with complimentary newspapers, making their stay at Comfort Inn and Suites East Hartford truly relaxing and enjoyable.

To experience the convenience and comfort of Comfort Inn and Suites East Hartford, book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 710 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
M
martinez • solo_traveller • us
8
2026-05-22 • via Nuitee
J
Juana • family_with_children • us
1
2026-05-22 • via Nuitee
M
Moody • couple • us
5
2026-05-18 • via Nuitee
C
Christian • solo_traveller • do
9
2026-05-16 • via Nuitee
D
Davis • couple • us
9
2026-05-16 • via Nuitee
A
Andrea • family_with_children • us
6
Pros:

En referencia a calidad y precio me pareció razonable el desayuno estuvo bien

2026-05-11 • via Nuitee
A
Arsenijs • solo_traveller • lv
5
Pros:

Clean rooms, inviting staff

Cons:

Smell of weed, too noisy from the highway

2026-05-11 • via Nuitee
M
Maksym Onopriienko • solo_traveller • lv
5
Pros:

Кімната була велика, кухня в окремій кімнаті з зоною відпочинку. Безкоштовний паркінг. Сніданок одноманітний всі дні, тільки сосиски, омлет, йогурт та фрукти, але вафлі були дуже гарні.

Cons:

Брудно, смердить травою з усіх щілин, посуд дали весь брудний, плюс в останній день ще й тарганів помітив. При закритих вікнах шум з дороги постійно, в ночі заважає спати. Не раджу

2026-05-10 • via Nuitee
T
Tarvin • solo_traveller • ee
4
Good location, but the entire building need renovation to get rid of the moisture smell.
Pros:

I liked the location as it was very close to my training center. Also as i had rental car, then always the parking was available. The bed was big and comfortable and i really liked that the pillows were not too soft.

Cons:

The place needs proper renovation. There is a moisture smell all over the place and it really annoyed. Also the lightning was very poor as there was no lamps on the ceiling. Wifi didn’t worked at all and i had to use cellular data. When walked outside of the room, there was moisture and weed smell everywhere.

2026-05-10 • via Nuitee
T
Tim • couple • us
1
Awful. Rating should be 0.
Pros:

Nothing

Cons:

It was overpriced. Our 1st room, yes we had to ask for another room, smelled of deodorizer and stall smoke. The sheets were dirty and the bathroom was dirty. The 2nd room was not much better; holes in the sheets, what looked like urine on the register; mold on the ceiling and the desk chair was literally falling apart. We left and went to another hotel. And are trying to get our charges removed.

2026-05-07 • via Nuitee
N
Ni • extended_group • us
9
2026-05-05 • via Nuitee
A
Amanda • family_with_children • us
6
It met our needs but was disappointing.
Pros:

It was located close to the highway and met our needs for the night.

Cons:

It was shabby. The bathroom door was half painted, carpeting was coming up at the edges, there were scrape marks all over the walls, the wheels on the luggage cart were almost flat.

2026-05-04 • via Nuitee
M
Marybeth • family_with_children • us
3
If this was my first stay at a Comfort Inn & Suites, it would be my last! I will never book with
Cons:

I clearly booked suite for 3 adults, but only had enough towels for 2. I had to get more towels from front desk.
The sofa bed's linens hadn't been changed since previous guests.

2026-05-04 • via Nuitee
K
Kyle • couple • us
9
2026-05-03 • via Nuitee
X
Xayvon • couple • us
3
2026-05-01 • via Nuitee
R
Richardo • couple • us
8
2026-04-26 • via Nuitee
S
Samala • solo_traveller • us
1
Never again
Pros:

Nothing

Cons:

I woke up with bed bug bites. Reached out to the manager and he was rude.

2026-04-25 • via Nuitee
A
Ashanti • couple • us
10
2026-04-25 • via Nuitee
M
Moody • couple • us
6
My stay was good, except for anything you needed you had to ask. Housekeeping never came to our room (you have to ask).
Pros:

Breakfast was decent. King Suite was a decent size.

Cons:

Each space/ floor of the hotel had different smells. Poor ventilation if you have breathing issues.
Our King suite looked unfinished the floor panels were about 1/2 away from the bottom of the wall.

Furniture was extremely warn. Couch did not look safe to sit on- fear of bed bugs honestly. The highway is within 100ft of hotel. You can cars on the freeway all night long. Fear the cars might derail and end up in your room.

There were customers arguing loudly with staff. Facility is small and the elevator is very small and has a wet/ musk odor to it.

2026-04-22 • via Nuitee
K
Keith • solo_traveller • us
7
2026-04-17 • via Nuitee