Comfort Inn & Suites East Hartford - Hartford

Hotels
•
Comfort
7.8 (734 reviews)
333 Roberts Street , East Hartford , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Business center
Laundry
Dry cleaning
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean facility
Comfy bed
Great breakfast options
Friendly staff
Cons:
Delays in refunding the security deposit
Smell in hallways
Cleanliness issues
Noise from the freeway

Categories

Cleanliness
6.55
Several mentions of uncleanliness, particularly dirty rags found in the room.
Service
8.55
Staff goes above and beyond to ensure guest comfort.
Location
8.55
Location is easy to find, good access to the freeway.
Room Quality
7.55
Overall good quality, but issues mentioned with cleanliness and amenities.
Amenities
8.05
Well-equipped kitchen and ample breakfast options, though some issues with deposits noted.
Value for Money
7.55
Good overall experience, though cleanliness issues may affect value perception.
Food and Beverage
8.05
Breakfast options were numerous and well-received, surpassing typical hotel standards.
Overall Experience
7.55
Mixed experience with significant positives but notable cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:25

Property Description

Convenient Location
Situated just minutes away from Funny Bone Comedy Club and Buckland Hills Mall, Comfort Inn and Suites East Hartford offers a prime location for entertainment and shopping enthusiasts.

Modern Amenities
With a fitness centre, free Wi-Fi, and air-conditioned rooms featuring flat-screen cable TVs, this hotel ensures a comfortable and convenient stay for all guests.

Relaxing Stay
Guests can unwind in the spacious lounge, savor a hot continental breakfast, and catch up on the latest news with complimentary newspapers, making their stay at Comfort Inn and Suites East Hartford truly relaxing and enjoyable.

To experience the convenience and comfort of Comfort Inn and Suites East Hartford, book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 734 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
L
Laurie • family_with_children • us
1
Glad we didnt stay
Pros:

We didnt stay. From the moment we stopped into the hallway from the elevator - the smell was nasty. The smell was worse in our room. The mattress was absolutely gross - full of stains and no protective cover. The couch was so nasty we wouldn't sit on it let alone sleep on it. We asked for a different room. The second room was just as nasty as the first. We left and stayed elsewhere

Cons:

The staff was nice, vut my god the rooms were gross

2026-07-09 • via Nuitee
N
Neysha • family_with_children • us
8
See to next time
Pros:

Bread fast

Cons:

the I have to leave

2026-07-06 • via Nuitee
J
Jacquelyn • solo_traveller • us
7
Pros:

Location was good for what we were in the area for

2026-06-24 • via Nuitee
S
Seth • couple • us
9
Pros:

Very close to the venue.

2026-06-24 • via Nuitee
P
Pierre • extended_group • fr
9
2026-06-24 • via Nuitee
K
Ken • solo_traveller • us
8
2026-06-23 • via Nuitee
L
Lalit • couple • us
8
Over all good property
2026-06-19 • via Nuitee
I
Irizarry • family_with_children • us
10
2026-06-16 • via Nuitee
N
Nadia Tik • family_with_children • us
4
Wishh I stayed somewhere else, but this was a more affordable option.
Pros:

it was cheaper than most hotels nearby, plenty of parking spaces, felt safe

Cons:

1. I was with my daughter. We were placed in a room next to the elevator on one side, and a room occupied by at least 15 young people that were smoking pot and yelling and screaming loudly, often slamming the doors going in and out and screaming in the hall way. I did not get any sleep. I called the reception twice, but there was only one woman and she tried to calm them down unsuccessfully. Finally a person from another room yelled at them at 3am which helped. 2. Breakfast was very basic, and during the breakfast time I only saw one staff member once wiping one table. Everything was sticky and covered with food, we had to clean our onw table and chairs to sit down. Food was not labeled and allergens not listed.

2026-06-16 • via Nuitee
R
Ria • solo_traveller • us
9
2026-06-15 • via Nuitee
N
Nancy • family_with_children • us
8
It was a room to stay in.
Pros:

Close to our venue that we had an event at

Cons:

Tv was broken in the kitchenette room. No sheets on the pull out couch…luckily we had blow up beds for our kids but we had to ask for blankets….not a deal breaker but slightly inconvenient.

2026-06-14 • via Nuitee
C
Catherine • extended_group • us
5
They wouldn’t let us charge the card we used to reserve the room. Added a deposit on each room rather than as a stay. An
Pros:

Location

2026-06-08 • via Nuitee
C
caitlyn • family_with_children • us
7
would stay again strictly for the convenient location and included breakfast.
Pros:

Location was great, and the staff was friendly. Breakfast was very nice and even had a make-your-own waffle area. They refilled everything continuously and quickly.

Cons:

Bathrooms were very outdated, and the toilet ran for a very long time after being flushed. I had to jiggle the handle to make it stop. The room also had a musty smell.

2026-06-08 • via Nuitee
S
Steven • couple • us
10
2026-06-07 • via Nuitee
K
Kupins • solo_traveller • lv
7
2026-06-05 • via Nuitee
E
Evelyn • solo_traveller • us
9
Pros:

The kindness of the front desk staff.

Cons:

Can not think of anything.

2026-06-05 • via Nuitee
R
Robert • solo_traveller • us
6
Ok but expensive for the area
Pros:

Pretty close to where I needed to be

Cons:

Shower drain was slow - not very clean.

No extra blanket.

2026-05-26 • via Nuitee
S
sharon • couple • us
9
2026-05-25 • via Nuitee
J
Jaclyn • couple • us
7
Overall, the stay was great. It met our expectations. It was in a good location and fine for 2 night
Pros:

I enjoyed the ease of booking on Booking.com. The price was great. The location was ideal in relation to the event we were attending. It was a easy check-in and quite place to stay.

Cons:

I was surprised to find only 1 garbage pail in the hotel room.
Microwave foods were available at the front desk but no microwave in our room.
The toilet seat in our room would not stay up.
The sink had what appeared to be black mold on the caulking of the inside of the sink.

2026-05-25 • via Nuitee
T
Trezoir • couple • us
10
2026-05-25 • via Nuitee