Courtyard Jacksonville Butler Boulevard

Hotels
•
Courtyard by Marriott
8.5 (448 reviews)
4670 Lenoir Avenue South , Jacksonville , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
6.5
Multiple reviews cited dirty linen, bugs, and unkempt rooms indicating poor cleanliness standards.
Service
10
Staff was described as friendly but also noted to be unresponsive in critical circumstances.
Location
10
The area and location received positive remarks across several reviews.
Room Quality
7.5
Reviews mentioned issues such as room upgrade necessity and problems with the first room's lock.
Amenities
9.5
Mentioned lack of essential amenities like a microwave; suggests underwhelming offerings.
Value for Money
8.5
Numerous complaints about the experience not meeting expectations for price paid.
Food and Beverage
7.5
Breakfast options were criticized for lacking variety, indicating room for improvement.
Overall Experience
8.5
Overall experiences were frequently negative with several major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:09

Property Description

Modern Amenities
Courtyard Jacksonville Butler Boulevard offers contemporary rooms with flat-screen TVs, free Wi-Fi, and hot drink facilities. Stay connected and entertained throughout your stay.

Convenient Dining Options
Indulge in delicious meals and Starbucks coffee at the Courtyard Bistro or explore nearby dining establishments. Satisfy your cravings just steps away from your room.

Relaxation and Recreation
Unwind by the outdoor pool or stay active at the fitness centre. With Lake Luciana Shopping Mall nearby and Jacksonville Beach just a short drive away, there's plenty to explore and enjoy during your stay.

Book your stay at Courtyard Jacksonville Butler Boulevard for a perfect blend of comfort, convenience, and leisure.

Important information:

Upon check-in photo identification and credit card is required.

All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

A damage deposit of USD 50 per day is required on arrival.

This will be collected by credit card.

You should be reimbursed within 14 days of check-out.

Your deposit will be refunded in full by credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 448 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
S
Saunders • solo_traveller • us
1
2026-04-24 • via Nuitee
S
Sarina • solo_traveller • us
10
2026-04-23 • via Nuitee
S
Scruggs • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-04-23 • via Nuitee
D
Dexter • couple • us
4
2026-04-17 • via Nuitee
J
Jeanne • solo_traveller • jm
10
2026-04-17 • via Nuitee
W
Wade • couple • us
10
2026-04-13 • via Nuitee
E
Evelio • family_with_children • us
10
2026-04-13 • via Nuitee
S
Salvador • couple • us
10
Great weekend stay
Pros:

Location clean rooms staff was great

Cons:

They are updating the lounge area so we couldn’t use it but other than that everything was great

2026-04-13 • via Nuitee
K
Kelly • family_with_children • us
9
2026-04-11 • via Nuitee
A
anessia • couple • us
8
2026-04-09 • via Nuitee
J
Janet • couple • us
5
I was a little disappointed and will likely stay at another hotel next time I'm in the area.
Pros:

The staff was friendly and accommodating. Everything looked clean and the location was decent.

Cons:

The bed was very uncomfortable and the blankets were a bit thin.
The bathroom was very frustrating - there was no table or anything inside the bathroom to put any supplies or clothing on while getting ready.
The shower head was awful; it sprayed everywhere which made water leak out of the shower.

2026-04-04 • via Nuitee
P
Parisah • couple • us
10
2026-04-01 • via Nuitee
D
Diamond • couple • us
10
Had a great time here
Pros:

Everything was really clean

Cons:

NA

2026-03-31 • via Nuitee
F
Freddie • couple • us
9
2026-03-30 • via Nuitee
M
Marquis • couple • us
4
Will not be back
Pros:

Location

Cons:

I didn’t let you know about the construction/remodeling that’s going on. Was woke up early morning on a weekend to drills and hammering and the room right next door.

2026-03-30 • via Nuitee
H
Hanzelka • solo_traveller • us
10
2026-03-23 • via Nuitee
D
Danika • solo_traveller • us
5
I wouldn’t stay here again.
Pros:

Location

Cons:

The check in lady asked if I wanted my room made up during my 4 day stay. I said yes. She said they only come every other day and I said that is fine. I was there 4 nights and no cleanings. No trash pick up. No new towels The room smelled moldy. The carpet was damp in the middle of the room.

2026-03-23 • via Nuitee
M
Mandela • couple • us
10
2026-03-23 • via Nuitee
S
Shauntavia • family_with_children • us
10
2026-03-23 • via Nuitee
K
Kay • couple • us
3
Pros:

location

Cons:

old and falling apart

2026-03-18 • via Nuitee