GreenTree Hotel Phoenix West

Hotels
7.9 (1979 reviews)
1500 N. 51st Avenue , Phoenix , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.86
Numerous mentions of dirtiness and mold issues in rooms.
Service
8.83
Friendly staff noted in several reviews.
Location
7.87
Convenient location but noted noise issues from highways.
Room Quality
7.32
Mixed feedback about room comfort and upkeep.
Amenities
8.35
Includes nice features like a pool and breakfast.
Value for Money
7.81
Some guests felt they could find better value elsewhere.
Food and Beverage
7.36
Breakfast options were generally seen as lacking.
Overall Experience
8.83
Guests had enjoyable experiences despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Pool and Hot Tub: Relax and unwind in our outdoor swimming pool and hot tub, perfect for a refreshing dip or a soothing soak.

Coyote Grill Restaurant and Pit Stop Sports Bar: Indulge in delicious Southwestern-style cuisine at our on-site restaurant, and catch the game while enjoying bar fare at our sports bar.

Convenient Location: Just a short distance from Phoenix Sky Harbor International Airport, our hotel provides easy access to nearby attractions like the Arizona Capitol Museum and Grand Canyon University.

Experience the perfect blend of comfort and convenience at GreenTree Hotel Phoenix West. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.9
Based on 1979 reviews
Cleanliness: 6.86
Service: 8.83
Location: 7.87
Room Quality: 7.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
M
Ms Roz • couple • us
8
2026-06-06 • via Nuitee
R
Robert • couple • us
6
Good value, unfortunate surroundings
Pros:

The room was comfortable. Generally a clean property. Vigilant security. Quick access to I-10. At least they try to have a breakfast spread.

Cons:

Pool closed. Room carpet dirty. Room couch stained and dirty. Breakfast was unappealing. This property is in a bad area, with homeless, mentally ill or drugged people, and apparent gang or illegal activities. You should not walk off property, even to McDonald’s.

2026-06-05 • via Nuitee
B
Brenda Preece • solo_traveller • us
6
2026-06-04 • via Nuitee
J
Janel • solo_traveller • us
10
It was a clean and friendly hotel that was conveniently located!
Pros:

Location was perfect

Cons:

The pool water was extremely cold and the hot tub was jets we’re broken. Staff was good about informing of the parts were ordered and they were waiting to have it repaired.

2026-06-01 • via Nuitee
A
Abigail • extended_group • us
3
Will never stay here again.
Pros:

Convenient location

Cons:

The towels in the bathroom were neatly folded but when we unfolded to use they were dirty. The floor was also dirty with hairs all over the place.
The receptionist charged me for the stay plus deposit when I got there even after I said I had paid through booking.com
And later was told she was new and the other staff in the morning shift had to fix her mistake costing me $400 for a single night stay at this location when it should have been $148

2026-06-01 • via Nuitee
V
Virginia • couple • us
1
2026-05-29 • via Nuitee
E
Eduardo • couple • us
5
Pros:

Café da manhã

2026-05-29 • via Nuitee
S
Shaina • solo_traveller • us
10
2026-05-18 • via Nuitee
V
Víctor • couple • us
10
2026-05-15 • via Nuitee
Y
Ya • couple • us
4
2026-05-12 • via Nuitee
F
Felix • solo_traveller • us
8
2026-05-11 • via Nuitee
A
Arcangelo • solo_traveller • us
3
Pros:

Handicap room

Cons:

4 days no breakfast.

2026-05-09 • via Nuitee
T
Triston • solo_traveller • us
7
2026-05-08 • via Nuitee
D
Daisy • couple • us
6
2026-05-04 • via Nuitee
Y
Yvette • solo_traveller • us
10
2026-05-02 • via Nuitee
M
Michele Cantarutti • solo_traveller • it
9
Pros:

Personale eccellente

Cons:

.attesa ascensore

2026-05-01 • via Nuitee
D
Danielle • solo_traveller • us
10
2026-04-30 • via Nuitee
V
Viktor • solo_traveller • us
4
2026-04-27 • via Nuitee
V
Valerie Avenetti-Jordan • solo_traveller • us
1
Cons:

The dispensers in the shower did not work. After getting in and all wet I went to get shampoo and a f the pump would give out NOTHING.

2026-04-27 • via Nuitee
C
Casas • family_with_children • us
1
Awful customer service! Rude! Didn’t feel welcome! Deined my visa debt card, I did not cancel my booking! The turned me
Pros:

Nothing! It’s next to a freeway and the area is ugly ! You have watch out for your vehicles

Cons:

Everything even the front desk was rude!after traveling from Colorado! I’d expect good service not someone being rude to me after a long drive i also did not feel welcomed! I got turned away because of my visa debt card!!!! And they took my money still. After all, I’ve been to wayyy nicer hotels that cost way more that are very elegant and had no problem getting a room with the same debt card!

2026-04-22 • via Nuitee