Fairfield Inn Richmond Chester

Hotels
•
Fairfield Inn
8 (453 reviews)
12400 Redwater Creek Road , Chester , us
+1 804-778-7500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Poor cleanliness
Room odor
Issues with room quality

Categories

Cleanliness
7
Multiple mentions of poor cleanliness, including strong odors and dirty carpets.
Service
9
Front desk workers consistently receive praise for being friendly and helpful.
Location
9
Convenient location off the highway, with nearby amenities.
Room Quality
6.5
Several complaints about room conditions including odor and discomfort.
Amenities
8.5
Breakfast is generally well-reviewed although some complaints exist.
Value for Money
8
Some value concerns noted, particularly regarding pet fees and cleanliness.
Food and Beverage
8.5
Breakfast received positive feedback, although some issues with availability were noted.
Overall Experience
7.5
Mixed overall experience with significant complaints but some strong positives too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:09

Property Description

Convenient Location
Located just a 10-minute drive from downtown Richmond and downtown Petersburg, Fairfield Inn Richmond Chester offers easy access to key city attractions.

Modern Amenities
Enjoy your stay with 55-inch smart televisions, well-lit desks with data ports, and complimentary HBO and pay-per-view movies in every spacious guest room.

Deluxe Breakfast and Services
Start your day right with a deluxe continental breakfast featuring Jimmy Dean sandwiches and waffles. Plus, indulge in 24-hour coffee service in the lobby for your convenience.

Book now to experience comfort and convenience at Fairfield Inn Richmond Chester, your ideal choice near Interstate-95 and Fort Lee.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pet fee: USD 75 per stay

Property is under renovation from now to the end of February 2023 for all parts of the hotel. One floor at a time will be closed to avoid impacting guests during their stay. Contact the front desk with any questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Guest Reviews

8
Based on 453 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 7.5
M
Marie • solo_traveller • us
7
Cons:

No handle rails in tub. Slippery tub. Bathroom tiles in floor sticking up

2026-08-20 • via Nuitee
R
Rainey • couple • us
10
Pros:

I have been staying at this hotel for the last four years. I live in Boston, MA and i drive to see my family in Augusta, GA every year it easy and convenient right off 95-S. And breakfast is ready with hot coffee. Thank you for your love and caring it helps me make it to my next destination.
Thank you 😊

Cons:

Nothing

2026-08-11 • via Nuitee
T
Tanya • couple • us
9
Convenient, comfortable, great price point.
Pros:

Convenient location, accessible to shops and restaurants, and clean.

Cons:

Na

2026-08-03 • via Nuitee
C
Colleen • extended_group • us
3
Place was clean but the noise was too much
Pros:

Location was perfect

Cons:

I purchased 2 rooms that were advertised as having queen size beds. Our rooms had full size beds. I was also charged on my card an additional $19.63 for unknown reasons

2026-07-22 • via Nuitee
A
Ashley • family_with_children • us
10
2026-07-20 • via Nuitee
D
Derek • extended_group • us
10
2026-07-15 • via Nuitee
S
Steve • solo_traveller • us
10
Overall, a nice stay, and I'd stay there again.
Pros:

The room was very clean and comfortable. The staff were great! The free breakfast was also really good. Surprisingly, the bed was just right - not too hard, not too soft. Lots of pillows, from very fluffy to fairly firm. Easy to get one you like.

Cons:

Well, the view was of the backside of the hotel on the backside of Fairfield... Oh well, had to be something and I wasn't there for a view. My door had apparently needed to be trimmed to fit (building settling?), but it allowed a higher amount of light and noise to come through. This was annoying for me as I was right across from the elevators. But I have to admit it was a really minor issue.

2026-07-12 • via Nuitee
S
Sean • couple • us
5
2026-07-09 • via Nuitee
J
JANIS • solo_traveller • us
9
2026-07-07 • via Nuitee
T
Tanya • couple • us
10
Thank you to the staff— super courteous, friendly and helpful!
Pros:

Location right off of the highway near restaurants and gas.

Cons:

NA

2026-07-06 • via Nuitee
K
Kurt • couple • us
10
Thank you staff
Pros:

The bed was very comfortable

2026-07-03 • via Nuitee
B
Bobbie • family_with_children • us
5
Pros:

The breakfast was on point and good

Cons:

Dingy, dirty. Elevators felt weak and could break at any point.

2026-06-25 • via Nuitee
S
Sierra • solo_traveller • us
10
Pros:

Front staff

2026-06-24 • via Nuitee
M
Mack • couple • us
9
2026-06-15 • via Nuitee
N
Nicole • couple • us
6
Was decent
Pros:

Location is great. Right off 95

Cons:

It was fairly clean but some towels had hair on them.

2026-05-29 • via Nuitee
S
Shakeyera • couple • us
10
2026-05-08 • via Nuitee
R
Roxanne • couple • us
9
It was well worth it and the location was perfect.
Pros:

The staff was extremely helpful and accommodating.

2026-05-03 • via Nuitee
K
Kimberly • couple • us
7
2026-03-04 • via Nuitee
W
Wayne K. • couple • us
9
I will probably stay at this location again.
Pros:

The fact that it is right off the Interstate I-85

Cons:

There were signs of wear in the room. #218. 1) The Door handle is missing screws to hold the latch in place. 2) There was a cracked Tile in the Bathroom Tile Floor. 3) There was audible noise, foot traffic from the room above.

2026-03-04 • via Nuitee
R
Reuther • couple • us
5
Pros:

This facility is very old and needs updating badly, especially because of what is being charged!

Cons:

The room lay out is terrible.

2026-02-24 • via Nuitee