Le Grand Hotel By Stay Collection

Hotels
8.5 (9717 reviews)
12, Place de la Gare , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Close to railway station
Polite staff
Good location for attractions
Clean rooms
Cons:
High pricing
Limited room amenities
Breakfast options could be improved

Categories

Cleanliness
8.5
Very clean room and comfortable bed, but some found it lacking in certain areas, like the lighting.
Service
9.5
Staff were polite, helpful, and attentive, which greatly enhanced the experience.
Location
9.5
Perfectly located near railway station and city attractions, making it very convenient.
Room Quality
8
Rooms were generally satisfactory but some found them dark or lacking amenities.
Amenities
7.5
Limited amenities in rooms, such as no minibar or tea/coffee provisions.
Value for Money
7.5
Many felt that the price was too high for the quality of the accommodation.
Food and Beverage
8.5
Breakfast was good but options were limited with some complaints about noise.
Overall Experience
9
Overall a pleasant experience with positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 01:55

Property Description

Modern Rooms with En Suite Facilities

Experience modern decor and en suite facilities in every room at the Grand Hotel. Enjoy amenities such as a flat-screen TV, free WiFi, and room service available 24/7.

Convenient Location and Nearby Attractions

Conveniently situated opposite Strasbourg train station, our hotel is just a short walk from the city centre and Place Kléber. Explore nearby attractions like Galeries Lafayette and Strasbourg Cathedral with ease.

Relaxing Terrace, Bar, and Lounge Area

Unwind on our terrace, grab a drink at the bar, or relax in the lounge after a day of sightseeing or business. Start your day with a delicious buffet breakfast served daily, including sweet and savoury options.

Book your stay at the Grand Hotel now for a memorable experience in Strasbourg!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 9717 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 9
H
Holli • couple • us
10
Lovely hotel with friendly staff in a great location
Pros:

The staff were friendly and helpful and it was in a great area right outside the train station and an easy walk into the historic area. They also let us store our bags there when we had to go get our rental car after we checked out. The breakfast is very good too.

Cons:

Nothing.

2026-07-11 • via Nuitee
F
Filipina • solo_traveller • be
6
2026-07-11 • via Nuitee
V
vandamme • family_with_children • fr
10
Pros:

Amabilité de l accueil. Dévoué et efficace.

2026-07-11 • via Nuitee
D
Dossogne • solo_traveller • ch
9
2026-07-11 • via Nuitee
C
Claudia Dornig • solo_traveller • de
8
2026-07-11 • via Nuitee
Y
yx c • family_with_children • ch
10
2026-07-11 • via Nuitee
S
Silvano • extended_group • it
9
Ottimo Hotel
Pros:

La centralità dell’Hotel
La colazione stupenda
La gentilezza dello staff
Le camere

Cons:

Manca frigo bar
I divani nella Hall molto usurati e brutti
Un hotel così bello dovrebbe cambiarli

2026-07-10 • via Nuitee
H
Heike Hein • couple • de
9
Alles bestens, guter Service.
2026-07-10 • via Nuitee
P
PU • couple • cn
10
2026-07-10 • via Nuitee
A
AYANO • solo_traveller • jp
8
2026-07-10 • via Nuitee
J
JasminaTel • solo_traveller • ba
10
Pros:

Lokacija je odlična, doručak bogat

2026-07-10 • via Nuitee
K
Kai-Mikael • couple • se
7
Near the important bits
Pros:

The hotel is (one of several) just across the square from the railway station. It’s not far to the Old Town either.

2026-07-10 • via Nuitee
C
Chiayi • family_with_children • tw
8
Pros:

早餐不錯很多樣，還有免費的蘋果跟水可以喝，有密碼鎖可以寄放行李

Cons:

熱水都要到櫃檯請工作人員幫忙裝，咖啡要付錢，房間的廁所有點恐怖...

2026-07-10 • via Nuitee
D
Davide • couple • ch
7
2026-07-10 • via Nuitee
L
LOIC • couple • fr
9
Bon séjour
Pros:

La localisation

Cons:

Un peu cher

2026-07-09 • via Nuitee
B
Benoit • solo_traveller • fr
7
2026-07-09 • via Nuitee
H
Helle • couple • dk
8
2026-07-09 • via Nuitee
A
Alessandro • couple • it
9
CONSIGLIATO
Pros:

LA COLAZIONE E LA POSIZIONE

2026-07-09 • via Nuitee
A
Andrew • solo_traveller • au
8
Excellent value for money.
Pros:

Comfortable room. Location. breakfast.

Cons:

Na

2026-07-09 • via Nuitee
P
Pauline • solo_traveller • au
10
Comfort and relaxation
Pros:

The location opposite the station was perfect for my late arrival time of 10 pm

2026-07-08 • via Nuitee