Le Grand Hotel By Stay Collection

Hotels
8.5 (9429 reviews)
12, Place de la Gare , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to railway station
Polite staff
Good location for attractions
Clean rooms
Cons:
High pricing
Limited room amenities
Breakfast options could be improved

Categories

Cleanliness
8.5
Very clean room and comfortable bed, but some found it lacking in certain areas, like the lighting.
Service
9.5
Staff were polite, helpful, and attentive, which greatly enhanced the experience.
Location
9.5
Perfectly located near railway station and city attractions, making it very convenient.
Room Quality
8
Rooms were generally satisfactory but some found them dark or lacking amenities.
Amenities
7.5
Limited amenities in rooms, such as no minibar or tea/coffee provisions.
Value for Money
7.5
Many felt that the price was too high for the quality of the accommodation.
Food and Beverage
8.5
Breakfast was good but options were limited with some complaints about noise.
Overall Experience
9
Overall a pleasant experience with positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 01:55

Property Description

Modern Rooms with En Suite Facilities

Experience modern decor and en suite facilities in every room at the Grand Hotel. Enjoy amenities such as a flat-screen TV, free WiFi, and room service available 24/7.

Convenient Location and Nearby Attractions

Conveniently situated opposite Strasbourg train station, our hotel is just a short walk from the city centre and Place Kléber. Explore nearby attractions like Galeries Lafayette and Strasbourg Cathedral with ease.

Relaxing Terrace, Bar, and Lounge Area

Unwind on our terrace, grab a drink at the bar, or relax in the lounge after a day of sightseeing or business. Start your day with a delicious buffet breakfast served daily, including sweet and savoury options.

Book your stay at the Grand Hotel now for a memorable experience in Strasbourg!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 9429 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 9
D
Daniele • couple • br
10
2026-05-23 • via Nuitee
V
Vuokko • solo_traveller • fi
8
2026-05-23 • via Nuitee
O
Otmar • extended_group • de
7
Es hat uns gut gefallen, wir hatten alles was man braucht!!
Pros:

Die Lage direkt am Bahnhof und sehr nah an der Altstadt!

Cons:

Der Straßenlärm, morgens Müllabfuhr usw. koennte man vielleicht mit besser isolierten Fenstern, abfedern!!

2026-05-23 • via Nuitee
F
Françoise • family_with_children • fr
8
Séjour agréable.
Pros:

Petit déjeuner correct. La proximité d'un parking surveillé avec partenariat avec l'hôtel donc tarif réduit.

Cons:

RAS

2026-05-22 • via Nuitee
J
Jolanta • solo_traveller • pl
10
2026-05-22 • via Nuitee
J
Jūratė • solo_traveller • lt
8
2026-05-22 • via Nuitee
N
Nidhi • extended_group • de
7
2026-05-22 • via Nuitee
W
wilfried • solo_traveller • de
9
Cons:

Schlechter Geruch in Bad und Zimmer bedingt durch abfluss

2026-05-22 • via Nuitee
P
Pascal • solo_traveller • fr
10
Pros:

Hôtel parfait pour séjourner à Strasbourg

2026-05-20 • via Nuitee
O
Oğuz • couple • tr
10
Çok keyifli be temiz bir otel
Pros:

Temizlik, personel yaklaşımı, otelin konumu

Cons:

Saat 15:00 da geç giriş yapıldı. Kahvaltısı yetersizdi.

2026-05-20 • via Nuitee
A
Amy • solo_traveller • ca
8
2026-05-20 • via Nuitee
J
JOEL • solo_traveller • fr
8
Pros:

Tout

Cons:

Rien

2026-05-20 • via Nuitee
P
pablo • couple • ar
9
2026-05-20 • via Nuitee
P
Philippe • solo_traveller • fr
8
Pros:

En plein centre au pied de la gare

2026-05-20 • via Nuitee
L
Lu • couple • be
7
Make sure you get a new renovated room or will be very bad experience.
Pros:

Good location. Breakfast is also ok.

Cons:

My room is very old, doesn't look like picture at all. Every detail in the room feels old and not super clean. Have the smell of old bathroom/wood.

Right outside of my window is scaffolding, workers standing there and walk past my window from morning. Feels no privacy and no natural light at all. Also feels not that safe if I leave windows open a bit for fresh air after moist shower. Makes room even worse combined with old furniture.

2026-05-20 • via Nuitee
P
Patrick • solo_traveller • gb
8
Very comfortable and convenient hotel for rail travellers.
Pros:

Room was clean and spacious. Location is very convenient for rail travellers. About a 15 minute walk from historic areas. Staff were very helpful and polite. Buffet breakfast had a good range of food.

Cons:

Only minor criticism is that the range of coffee and tea sachets in the room was a bit limited and didn't include milk.

2026-05-19 • via Nuitee
C
Chen • couple • tw
6
2026-05-19 • via Nuitee
M
Mary • couple • us
8
Great for access to the train station.
Pros:

Liked how convenient it was to walk from the train station to the hotel! We were given a room with a door that opened onto the train station and it was wonderful to be able to open it and see the city! Made the small room feel much larger. Bed was comfortable.

Cons:

Serious lack of convenient charging options by the bed or anywhere in the room.

2026-05-19 • via Nuitee
E
Edda laura • couple • it
10
Pros:

accoglienza discreta ed estremamente efficiente
Struttura molto pulita sia nelle stanze che negli spazi comuni
posizione comoda per visitare sia Strasburgo che paesi nelle vicinanze

2026-05-18 • via Nuitee
P
PHAN HUU DAT • solo_traveller • fr
8
Pros:

RAS pour l hôtel. Très bien placé.

Cons:

Juste un petit hic, pas de parking . Il faut prendre le tram pour arriver au parking de l aéroport

2026-05-18 • via Nuitee