Extended Stay America Suites - Akron - Copley - East

Hotels
•
Extended Stay America Suites
8 (440 reviews)
185 Montrose W. Avenue , Akron , US
+1 330-668-9818

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited food options
Outdated furniture

Categories

Cleanliness
6.71
Multiple reviews indicated issues such as dirty towels, a fish smell in the room, and hallway odors.
Service
9.18
Staff were consistently mentioned as friendly and helpful, contributing positively to the experience.
Location
9.22
Convenient location with nearby restaurants and good accessibility.
Room Quality
7.67
Rooms are reported as clean but with issues like firm beds and outdated furniture.
Amenities
8.2
Amenities are functional, but there are concerns regarding breakfast variety and some appliance failures.
Value for Money
8.16
Guests feel they received decent value for the price, especially given the budget-friendly rates.
Food and Beverage
6.71
Breakfast options were considered skimpy and not satisfying by some guests.
Overall Experience
8.18
Overall sentiments indicate a mix of satisfaction with location and service, tempered by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:23

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Akron - Copley - East comes with a fully equipped kitchen, perfect for longer stays. Complete with a stovetop, microwave, and fridge, guests can enjoy the convenience of preparing their meals just like at home.

Complimentary Grab-and-Go Breakfast
Start your day right with a free Grab-and-Go breakfast offered at the hotel, including coffee, hot cereal, breakfast bars, and pastries. A convenient and quick way to fuel up before exploring nearby attractions.

Convenient Amenities and Services
From free WiFi and onsite parking to laundry facilities and upgraded bedding, the hotel ensures a comfortable stay for guests. Enjoy the 24-hour front desk service, free local phone calls, and easy access to popular local sites like Stan Hywet Hall and Gardens and the Akron Zoo.

Book now for a delightful extended stay experience at Extended Stay America - Akron - Copley - East.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8
Based on 440 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 6.71
Overall Experience: 8.18
A
Angela • couple • us
5
Was glad we only stayed one night because of the foul smell of the room
Pros:

Price

Cons:

Our room 335 looked clean but the smell was awful.

2026-10-31 • via Nuitee
D
Donna • family_with_children • us
3
Pros:

Location

Cons:

Bedside table top was dirty, no working elevator, t h e power went off for several hours and the front desk would not answer the phone.

2026-10-29 • via Nuitee
G
Glen • solo_traveller • sk
5
Was not happy with the room. It was stuffy and wanted a different room. I felt I was forced to stay
Pros:

Did not have any

2026-10-26 • via Nuitee
G
Gabriella • extended_group • us
1
2026-10-22 • via Nuitee
A
Amir • couple • us
4
2026-10-15 • via Nuitee
E
Erika • couple • ca
1
2026-10-15 • via Nuitee
R
Richard • solo_traveller • us
6
2026-10-14 • via Nuitee
J
Jonathan • couple • us
5
Pros:

Had a kitchen and bathroom bedroom all in one it was like a mini apartment.

Cons:

No nightstand on left side of bed and right of bed there was one with no drawers and a tv stand dresser with a broken drawer. There is things that need replacing and remodeled . Things are getting out of date .

2026-09-15 • via Nuitee
J
Jonathan • couple • us
9
2026-09-13 • via Nuitee
J
John • solo_traveller • ca
2
Pros:

The main positives were that the room was fairly large & while the front desk wasn't overly cheerful, they were helpful.

Cons:

The room was quite dirty.

The carpets had huge stains & the bathtub looked dirty.
When we touched handles etc... they were grimy, or sticky.

It looked like the hotel had been a business building at one time.

There was a strange agreement at the beginning that you had to agree to leave if you were going to get kicked out. It definitely felt like they have had problem customers before.

2026-09-13 • via Nuitee
M
MyRCCA • solo_traveller • us
7
Pros:

Location next to several restaurants on somewhat exclusive road.

Cons:

Entire property had an overall oder

2026-09-12 • via Nuitee
W
wi11ws • solo_traveller • aq
8
Home base for Cuyahoga Valley exploration
Pros:

The kitchen was clutch in getting breakfast and dinner ready before and after long days exploring the Cuyahoga Valley

Cons:

The room seemed a bit dated. The stove top burners looked like they were from last century and there was an unused light fixture hanging awkwardly on the wall. Drain in the tub was slow

2026-09-07 • via Nuitee
M
Mei • solo_traveller • us
5
2026-08-16 • via Nuitee
P
Paul • solo_traveller • us
2
Disappointing.
Pros:

The location was good.

Cons:

The room had a leak in the ceiling, and I was on the 1st floor. It rained in the evening and I could hear water dripping from the ceiling onto the carpet in the room. One of the dresser drawers front face had been ripped off. There was no cover over the bathroom light fixture that had compact fluorescent tubes and there was a tear in the drywall above the shower

2026-08-16 • via Nuitee
T
Tara • couple • us
10
2026-08-14 • via Nuitee
T
Trevor • couple • us
1
we did even stay as the room and condition of the building was inhabitable
Cons:

we did even stay as the room and condition of the building was inhabitable

2026-08-13 • via Nuitee
R
Rebecca • solo_traveller • us
8
2026-08-13 • via Nuitee
B
Brian • couple • us
1
Bad
Pros:

Nothing

Cons:

Arrived late had to wait outside for 30 minutes because phone did not work. Hotel and room had urine odor.

2026-08-11 • via Nuitee
M
Mandapanda0712 • solo_traveller • us
7
Pros:

The hospitality

Cons:

The cleanliness

2026-08-06 • via Nuitee
C
Christopher • solo_traveller • us
5
Pros:

Nothing

Cons:

Very dirty carpet in the sinks didn't drain

2026-07-23 • via Nuitee