Extended Stay America Suites - Akron - Copley - East

Hotels
Extended Stay America Suites
8 (387 reviews)
185 Montrose W. Avenue , Copley , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited food options
Outdated furniture

Categories

Cleanliness
6.71
Multiple reviews indicated issues such as dirty towels, a fish smell in the room, and hallway odors.
Service
9.18
Staff were consistently mentioned as friendly and helpful, contributing positively to the experience.
Location
9.22
Convenient location with nearby restaurants and good accessibility.
Room Quality
7.67
Rooms are reported as clean but with issues like firm beds and outdated furniture.
Amenities
8.2
Amenities are functional, but there are concerns regarding breakfast variety and some appliance failures.
Value for Money
8.16
Guests feel they received decent value for the price, especially given the budget-friendly rates.
Food and Beverage
6.71
Breakfast options were considered skimpy and not satisfying by some guests.
Overall Experience
8.18
Overall sentiments indicate a mix of satisfaction with location and service, tempered by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:23

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Akron - Copley - East comes with a fully equipped kitchen, perfect for longer stays. Complete with a stovetop, microwave, and fridge, guests can enjoy the convenience of preparing their meals just like at home.

Complimentary Grab-and-Go Breakfast
Start your day right with a free Grab-and-Go breakfast offered at the hotel, including coffee, hot cereal, breakfast bars, and pastries. A convenient and quick way to fuel up before exploring nearby attractions.

Convenient Amenities and Services
From free WiFi and onsite parking to laundry facilities and upgraded bedding, the hotel ensures a comfortable stay for guests. Enjoy the 24-hour front desk service, free local phone calls, and easy access to popular local sites like Stan Hywet Hall and Gardens and the Akron Zoo.

Book now for a delightful extended stay experience at Extended Stay America - Akron - Copley - East.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 387 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 6.71
Overall Experience: 8.18
B
Brandon solo_traveller us
10
2026-04-14 via Nuitee
B
Brandon solo_traveller us
10
2026-04-14 via Nuitee
L
Lauri couple us
8
Cons:

Elevator was broken at the time

2026-04-08 via Nuitee
L
Lataisha couple us
6
2026-04-04 via Nuitee
L
Lenka family_with_children sk
6
2026-03-24 via Nuitee
A
Amazetta couple us
5
2026-03-24 via Nuitee
C
Cedric family_with_children us
8
Pros:

Room had kitchen appliances in it

Cons:

Elevator didnt work, one of my lamps didn't work

2026-03-17 via Nuitee
W
Willie family_with_children us
1
2026-03-15 via Nuitee
J
Jakitoro extended_group us
2
Unnecessary headache desk clerk rude and disrespectful. Says smoke free Hotel every floor smells
Pros:

The sun rise and sun set couldn't wait to check out.

Cons:

Elevator broken, plumbing broken none stop leaking, room furniture broken drawers hanging off and refrigerator door was on backwards couldn't use freezer or refrigerator cabinet kitchen cupboards made it impossible to open refrigerator door.

2026-03-10 via Nuitee
A
Allen family_with_children us
10
Cons:

I was double charged for my two rooms. I have been waiting for my refund.

2026-03-09 via Nuitee
V
VASILEVA couple us
2
Pros:

Очень грязно,в номере не меняли белье с прошлых гостей 😓

2026-02-10 via Nuitee
P
Pamela couple us
9
2026-01-19 via Nuitee
T
Tara family_with_children us
8
Pros:

Hotel was as expected.

Cons:

No complaints.

2026-01-19 via Nuitee
L
Lalit family_with_children us
8
2026-01-19 via Nuitee
D
Donald couple us
3
I’ve stayed in many Extended Stay Motels. This one is dilapidated.
Pros:

The location was convenient. Pretty easy to find.

Cons:

The building is old and in need of updating. The kitchen in our room was barely adequate.

2026-01-19 via Nuitee
W
Walkley family_with_children us
9
2026-01-18 via Nuitee
A
Anthony family_with_children us
8
Would stay here again
Pros:

Convenient location . Easy check in and out. No steps being handicapped. I didn't use it, but it was nice to have a full kitchen. The recliner was unexpected.

Cons:

Small bath towels. Low water pressure in the shower but it was enough to wash off the soap.

2026-01-13 via Nuitee
S
SIRENA solo_traveller us
10
2026-01-05 via Nuitee
D
Dear solo_traveller us
9
2026-01-04 via Nuitee
H
Haines family_with_children us
10
2025-12-31 via Nuitee