Extended Stay America Suites - Akron - Copley - East

Hotels
•
Extended Stay America Suites
8 (439 reviews)
185 Montrose W. Avenue , Copley , us
+1 330-668-9818

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited food options
Outdated furniture

Categories

Cleanliness
6.71
Multiple reviews indicated issues such as dirty towels, a fish smell in the room, and hallway odors.
Service
9.18
Staff were consistently mentioned as friendly and helpful, contributing positively to the experience.
Location
9.22
Convenient location with nearby restaurants and good accessibility.
Room Quality
7.67
Rooms are reported as clean but with issues like firm beds and outdated furniture.
Amenities
8.2
Amenities are functional, but there are concerns regarding breakfast variety and some appliance failures.
Value for Money
8.16
Guests feel they received decent value for the price, especially given the budget-friendly rates.
Food and Beverage
6.71
Breakfast options were considered skimpy and not satisfying by some guests.
Overall Experience
8.18
Overall sentiments indicate a mix of satisfaction with location and service, tempered by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:23

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Akron - Copley - East comes with a fully equipped kitchen, perfect for longer stays. Complete with a stovetop, microwave, and fridge, guests can enjoy the convenience of preparing their meals just like at home.

Complimentary Grab-and-Go Breakfast
Start your day right with a free Grab-and-Go breakfast offered at the hotel, including coffee, hot cereal, breakfast bars, and pastries. A convenient and quick way to fuel up before exploring nearby attractions.

Convenient Amenities and Services
From free WiFi and onsite parking to laundry facilities and upgraded bedding, the hotel ensures a comfortable stay for guests. Enjoy the 24-hour front desk service, free local phone calls, and easy access to popular local sites like Stan Hywet Hall and Gardens and the Akron Zoo.

Book now for a delightful extended stay experience at Extended Stay America - Akron - Copley - East.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8
Based on 439 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 6.71
Overall Experience: 8.18
P
Paul • solo_traveller • us
2
Disappointing.
Pros:

The location was good.

Cons:

The room had a leak in the ceiling, and I was on the 1st floor. It rained in the evening and I could hear water dripping from the ceiling onto the carpet in the room. One of the dresser drawers front face had been ripped off. There was no cover over the bathroom light fixture that had compact fluorescent tubes and there was a tear in the drywall above the shower

2026-08-16 • via Nuitee
T
Tara • couple • us
10
2026-08-14 • via Nuitee
T
Trevor • couple • us
1
we did even stay as the room and condition of the building was inhabitable
Cons:

we did even stay as the room and condition of the building was inhabitable

2026-08-13 • via Nuitee
R
Rebecca • solo_traveller • us
8
2026-08-13 • via Nuitee
B
Brian • couple • us
1
Bad
Pros:

Nothing

Cons:

Arrived late had to wait outside for 30 minutes because phone did not work. Hotel and room had urine odor.

2026-08-11 • via Nuitee
M
Mandapanda0712 • solo_traveller • us
7
Pros:

The hospitality

Cons:

The cleanliness

2026-08-06 • via Nuitee
C
Christopher • solo_traveller • us
5
Pros:

Nothing

Cons:

Very dirty carpet in the sinks didn't drain

2026-07-23 • via Nuitee
I
Ingrid • solo_traveller • us
10
2026-07-23 • via Nuitee
K
Kathleen • family_with_children • us
3
Very disappointed..
Pros:

No breakfast! Just junk food

Cons:

Rooms smelled..weed and cigarette smell right outside windows and AC..
Phones don’t work, no outdoor pool, room key cards kept failing, no room service, drape rods broken,
Whole building needs to be updated…

2026-07-15 • via Nuitee
D
Dianna381 • Friends getaway • Livonia, Michigan
4
Clogged plumbing in the bathroom
Pros:

The room had a kitchen. You had to ask the desk for supplies to cook. Upon arrival to the room the carpet was wet. I was told hours before the carpet cleaned the entrance. All of the plumbing in the bathroom was clogged. I am a do it yourself we, I asked for a plunger. It was disgusting what came up. The toilet would sometimes not flush as well. No discount was offered.

2026-07-14 • via Tripadvisor
D
Debra • solo_traveller • us
4
Don’t stay here. You get what you pay for.
Pros:

The location and cost

Cons:

Run down. Toilet seat loose, A/C unit control cover loose, room was damp from the A/C

2026-07-13 • via Nuitee
G
Gregory • couple • us
2
Will not be staying here again
Pros:

Location getting onto the highway was very convenient

Cons:

Room was quite dirty. Smelled like stale cigarette, and urine. bathroom wasn’t even cleaned, sink was filthy. Bed was HARD. When checking in the front desk, employee had a huge language barrier.

2026-07-09 • via Nuitee
B
Brannon • solo_traveller • us
9
2026-07-09 • via Nuitee
F
frank • solo_traveller • us
8
A place to stay
Pros:

close to the highway.Nice size room.Full size fridge

Cons:

no ice machines.No made service

2026-07-06 • via Nuitee
B
Brannon • solo_traveller • us
8
Pros:

Quiet

Cons:

The staff in morning is very rude and snappy

2026-07-03 • via Nuitee
K
Kelsey • solo_traveller • us
8
2026-07-01 • via Nuitee
C
CHRISTINA • solo_traveller • us
6
GREAT LOCATION, SERVED ITS PURPOSE, JUST HAD TO CLEAN IT AND AVOID THE BUGS
Pros:

THE HOTEL ITSELF WAS DECENT, HOWEVER THE ROOM WAS DIRTY, FRIDGE STILL HAD FOOD IN IT AND SPILLED SYRUPS ALL OVER, THE BATHTUB STILL HAD SOAP IN IT FROM PREVIOUS GUEST AND CARPET WAS NOT SWEPT, STILL HAD CRUMBS ON FLOORS.. THERE WERE GERMAN COCKROACHES AS WELL

Cons:

LOOK ABOVE

2026-06-25 • via Nuitee
L
Lorene • solo_traveller • us
4
Cons:

Non smoking room smelled of stale smoke. Carpet was ripped and worn..Elevator was in need of repair. Local sketchy.

2026-06-25 • via Nuitee
A
Abhishek • couple • us
8
2026-06-23 • via Nuitee
A
Angel • solo_traveller • us
10
2026-06-21 • via Nuitee