NH Collection Buenos Aires Crillón

Hotels
NH Collection
8.5 (1753 reviews)
Av.Santa Fe 796 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Helpful staff
Cons:
Small rooms
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.64
Several mentions of small bathrooms and cleanliness issues.
Service
9.11
Positive feedback on staff service and helpfulness.
Location
9.15
Great central location, easily accessible and close to attractions.
Room Quality
7.6
Rooms are generally small or recognized as basic.
Amenities
8.63
Standard amenities available, though some mentioned limited facilities.
Value for Money
8.09
Some reviews felt rooms did not match the high price.
Food and Beverage
9.14
Excellent breakfast and dining experiences noted.
Overall Experience
8.61
Overall positive with a few specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:39

Property Description

Luxurious Accommodation in a Prime Location

The NH Collections Buenos Aires Crillon invites you to experience the charm of Buenos Aires from a privileged spot near San Martin Square. Housed in a picturesque French-style building from the 1950s, our 4-star hotel offers elegant rooms and suites with modern amenities and stunning views.

Dining Experiences for Every Palate

Indulge in a culinary journey at our Café Bar, Lobby Bar, and restaurant, where a variety of dining options await. Start your day with a delightful breakfast buffet, savor an executive lunch menu, and explore a curated selection of Argentinean wines.

Unwind in Style and Comfort

After a day of exploring the vibrant city, return to the comfort of NH Collections Buenos Aires Crillon and relax in style. Book your stay now to elevate your Buenos Aires experience.

Important information:

Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment. Special conditions and supplements may apply when booking more than 9 rooms. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1753 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
D
Dennis couple us
8
great
Cons:

We had an A/C issue, ut finaally they could solve it. Need to say that they tried to solve it eat every request, but it took one tecnitioan to find the issue.

2026-04-20 via Nuitee
G
Guadalupe couple ar
7
Pros:

La ubicación

2026-04-17 via Nuitee
M
Maximiliano couple ar
10
Excelente hotel. Ubicación perfecta.
Pros:

Nos sentimos como en casa cada vez que venimos. Destaco a Antonio en el front desk, muy amable y cordial.

2026-04-17 via Nuitee
D
Didier solo_traveller be
8
Pros:

Chambre moderne et calme

Cons:

Chambre assez petite et lit moyennement confortable

2026-04-17 via Nuitee
J
Juan B. couple ar
8
El precio no es bajo asique que pueden mejorar estas pequeñas cosas. Lo seguiría elijiendo
Pros:

A pesar de mi tarifa me encontré que el desayuno no estaba incluido. No supe porque. Lugar muy lindo

Cons:

La habitación pequeña. No hay lugar para apoyar 2 valijas. Otra cosa no te reponían las 2 botellas de agua como estaban al inicio

2026-04-14 via Nuitee
P
Patricia couple cl
10
Sorprendente. Confortable y maravillosa
Pros:

Fue muy grata la atención y sobre todo los detalles en pascua de resurrección
El chef tuvo el detalle de armar una mesa con conejitos de pascua y huevos , y al check out nos regalaron una rosca de pascua.
Nota aparte las flores naturales en la recepción y la zona de desayuno. Hermosas. Alegran la estancia y se agradece el agua de cortesía

2026-04-13 via Nuitee
R
Roberto Leon couple co
9
Pros:

El desayuno es muy bueno, abundante y variado. El ambiente general del hotel es muy agradable. La ducha, y el baño en general, es un poco estrecha.

2026-04-03 via Nuitee
M
Marcin solo_traveller pl
10
2026-04-01 via Nuitee
G
Guadalupe couple ar
7
Regular
Pros:

La ubicación

Cons:

El baño está deteriorado. Le faltaba vidrio en la ducha, se salía toda el agua. La canilla está suelta. El gancho para colgar la toalla suelto. Había telarañas en el techo, por ende una araña. La cama grande se notaba que eran dos unidas … incómodo.

2026-03-31 via Nuitee
R
Romina family_with_children us
7
Pros:

amabilidad personal y limpieza

Cons:

la ducha sin presión

2026-03-30 via Nuitee
M
Marcin solo_traveller pl
10
Pros:

Location and staff

2026-03-29 via Nuitee
E
Ewald family_with_children mk
8
2026-03-28 via Nuitee
S
Santos couple br
10
Nós e Buenos Aires
Pros:

De tudo!!! Já ficamos nesse hotel uma vez, e gostamos tanto que resolvemos repetir, o café da manhã é delicioso e bem de frente para praça San Martin, e a localização é excelente muito tranquilo os arredores.

Cons:

Saímos para o aeroporto mais cedo,e já tinha alguns itens para degustarmos ao lado da recepção e o café que foi servido ali estava muitooo fraco,mas que fique bem dito,só nesse momento porém o café lá no café da manhã estava muito bom.

2026-03-28 via Nuitee
M
Mariana Inés couple es
10
Hotel muy tranquilo a pocos pasos del centro.
Pros:

Lo más destacable es la atención de su personal, sobre todo de Antonio que siempre nos hace sentir como en casa.
La habitación es cómoda y espaciosa con todo lo necesario.

Cons:

Que no hubiese zumo de naranja natural en el desayuno. La calidad del café no está a la altura de un desayuno de hotel 4 estrellas. Creo que era mejor hace 2 años como estaban estructuradas las estaciones y la calidad de los productos es más baja.

2026-03-28 via Nuitee
N
Nataly solo_traveller co
10
Excelente
Pros:

El hotel es hermoso, limpio y el personal muy amable! Además el desayuno muy rico !

2026-03-28 via Nuitee
C
Clinton couple us
10
2026-03-27 via Nuitee
M
Marta couple es
8
2026-03-26 via Nuitee
M
Maria Eugenia couple cl
9
Excelente opción en barrio Retiro
Pros:

Habitación cómoda. Ubicación muy buena. Cerca de La Recoleta y el centro. Seguro de noche. Agradable el personal. Limpio

Cons:

La actitud de las camareras. No tenían yogurt natural sin endulzante, es decir natural y les pregunté si tenía que ir a comprarlo y me dijeron "si quiere"... No recogían los platos sucios de la mesa mientras estábamos comiendo. Se echo a perder la máquina de café de granos y la reemplazaron por café filtrado. Empezamos a salir para tomar un café rico. Lo más débil del buffet era la sección dulce. Esperaba facturas deliciosas... Todo lo demás: recepción, botones, camareras de habitación, habitación muy bien

2026-03-25 via Nuitee
M
memigrijalva86 family_with_children ec
10
Pros:

La ubicación y el trato del personal

Cons:

El restaurante del bar en el lobby

2026-03-25 via Nuitee
A
ARNALDO couple br
9
Confortável
2026-03-23 via Nuitee