NH Collection Buenos Aires Crillón

Hotels
NH Collection
8.5 (1706 reviews)
Av.Santa Fe 796 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Helpful staff
Cons:
Small rooms
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.64
Several mentions of small bathrooms and cleanliness issues.
Service
9.11
Positive feedback on staff service and helpfulness.
Location
9.15
Great central location, easily accessible and close to attractions.
Room Quality
7.6
Rooms are generally small or recognized as basic.
Amenities
8.63
Standard amenities available, though some mentioned limited facilities.
Value for Money
8.09
Some reviews felt rooms did not match the high price.
Food and Beverage
9.14
Excellent breakfast and dining experiences noted.
Overall Experience
8.61
Overall positive with a few specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:39

Property Description

Luxurious Accommodation in a Prime Location

The NH Collections Buenos Aires Crillon invites you to experience the charm of Buenos Aires from a privileged spot near San Martin Square. Housed in a picturesque French-style building from the 1950s, our 4-star hotel offers elegant rooms and suites with modern amenities and stunning views.

Dining Experiences for Every Palate

Indulge in a culinary journey at our Café Bar, Lobby Bar, and restaurant, where a variety of dining options await. Start your day with a delightful breakfast buffet, savor an executive lunch menu, and explore a curated selection of Argentinean wines.

Unwind in Style and Comfort

After a day of exploring the vibrant city, return to the comfort of NH Collections Buenos Aires Crillon and relax in style. Book your stay now to elevate your Buenos Aires experience.

Important information:

Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment. Special conditions and supplements may apply when booking more than 9 rooms. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1706 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
S
Stamatis couple gr
10
2026-02-26 via Nuitee
N
Nicolás couple uy
10
Pros:

Todo excelente, ordenando, limpio. Y excelente atención del personal, con atención y amabilidad.

Cons:

Aislamiento de sonido. Se escucha cuando abren o cierran las puertas de al lado y parece que estuvieran abriendo la de la propia habitación.

2026-02-25 via Nuitee
M
maria angelica extended_group br
9
2026-02-23 via Nuitee
F
Florian solo_traveller de
8
Eine Empfehlung wert
Pros:

Die Mitarbeiter waren sehr hilfsbereit und freundlich. Die Lage des Hotels ist fantastisch und die Auswahl/Qualität beim Frühstücksbuffet sehr gut.

Cons:

Manche Ausstattung ist etwas in die Jahre gekommen und wirkt renovierungsbedürftig (z.B. Aufzüge und Frühstücksraum)

2026-02-22 via Nuitee
J
JOSE MANUEL couple ve
9
Muy placentero
Pros:

Todo muy bien, localización, habitación, staff, desayuno

Cons:

Que no ponen agua de tomar todos los dias

2026-02-22 via Nuitee
M
Michael solo_traveller nl
8
Perfect stay
Pros:

The location and breakfast were really good!

2026-02-14 via Nuitee
C
Christine couple us
9
Nice updates hotel with responsive and helpful staff in a great central location in BA.
Pros:

Staff was wonderful and responsive. Great value including breakfast bar. Great central location right off the subway line.

Cons:

Rooms are a little small but worked find for our 4 day stay.

2026-02-11 via Nuitee
S
seaseaseasiders NONE
6
Good location
Pros:

Hotel is located in a central part of the city. Reception team were pleasant and helpful. Security who at the front of house are miserable , rude and unhelpful. Breakfast was ok but not fresh in some categories. Hotel has no exchange facility and does not accept US dollars. Rooms are ok but plenty of corridor noise from slamming doors.Requested twin room but a double was presented and had to be changed.

2026-01-30 via Tripadvisor
A
Amanda solo_traveller br
10
Pros:

Bom hotel

2026-01-30 via Nuitee
V
Viktor family_with_children ru
9
Pros:

Отель расположен в 15 минутах езды от аэропорта и 10 минутах от паромного причала, что очень удобно. Комфортные номера, есть кофе, чай в номере.
Завтрак был очень разнообразным. Яичницу и кофе надо попросить приготовить. Подают шампанское.
Отель расположен в безопасном районе БА. Нам понравилось.

2026-01-29 via Nuitee
B
B8858YCcarolinaa Business
10
Excellent business travel experience
Pros:

Excellent breakfast service, lots of variety for people with food restrictions. Thanks for the attention of the staff Melanie and Natalia who, with their pleasant disposition, made this stay better. Special mention to the cleanliness of the hotel and the comfort of its rooms.

2026-01-27 via Tripadvisor
N
Natalia solo_traveller nl
10
2026-01-27 via Nuitee
P
Patricia family_with_children de
7
2026-01-26 via Nuitee
M
Merce solo_traveller es
6
Cons:

No está a la altura de NH Collection. El precio muy por encima de los servicios y estado del hotel. No lo recomendaría.

2026-01-25 via Nuitee
B
Barbara solo_traveller au
9
Fabulous. East to walk around BA. Beautiful location
Pros:

Location, value for money, quiet

Cons:

Restaurant not open on Sunday

2026-01-23 via Nuitee
M
Marcos extended_group de
10
Sehr gut
Pros:

Alles sehr gut

Cons:

Alles in Ordnung

2026-01-22 via Nuitee
N
nuno family_with_children pl
8
2026-01-22 via Nuitee
S
Stefano couple it
8
2026-01-22 via Nuitee
S
Sonja couple ch
8
Super Adresse für gutes Preis/Leistungsverhältnis
Pros:

Zimmer sehr komfortabel. Gute Betten. Lage ist super

Cons:

Fenster sind zu wenig dicht. Ziemlich laut vom Verkehr.
Frühstücksraum sehr dunkel und nicht schön

2026-01-21 via Nuitee
P
Paul family_with_children de
9
Modernes Hotel mit super Lage
Pros:

Das Hotel ist innerstädtisch gelegen und vom Flughafen super per Uber erreichbar. Gepflegtes modernes Aussehen, ordentliche Zimmer. Unkomplizierter Check-in mit Kofferaufbewahrung auch nach dem Check-out. Die Zimmer sauber und modern, Wein und Pralinen zur Begrüßung sind Standard. Das Frühstück reichlich, frisch und sehr gut! Trotz der innerstädtischen Lage hört man den Verkehr so gut wie gar nicht oder kaum.
Ich würde jederzeit wiederkommen.

Cons:

Das Badezimmer war etwas klein, dennoch ausreichend.

2026-01-20 via Nuitee