SureStay Hotel by Best Western Santa Monica

Hotels
•
SureStay Hotel by Best Western
8.2 (2112 reviews)
3102 Pico Blvd , Los Angeles , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor breakfast variety
Noise issues
Parking complications

Categories

Cleanliness
8.3
Reviews indicate general cleanliness, with some mentions of clean rooms.
Service
8.6
Service has been highlighted positively, with friendly staff mentioned in multiple reviews.
Location
8.4
Location is frequently mentioned as good, being centrally located between major areas.
Room Quality
8.1
Room quality is generally good, though some guests noted issues with noise.
Amenities
8.1
Amenities like EV chargers and kitchenette units received positive feedback, but some noted missing features.
Value for Money
8.2
Value mentioned positively but some concerns over parking and breakfast options.
Food and Beverage
7.6
Breakfast options were commonly described as lacking and not up to par.
Overall Experience
8.3
The overall experience was mostly positive, with guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Convenient Location
Situated just off I-10, the SureStay Hotel by Best Western Santa Monica is a mere 3 miles away from popular attractions like Montana Avenue, Third Street Promenade, and Santa Monica Beach.

Comfortable Accommodations
Enjoy spacious rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Each room also features air-conditioning, a work desk, and a complimentary daily continental breakfast.

Relaxing Amenities
Unwind in the courtyard's lounge chairs or make use of the barbecue facilities. Guests can take advantage of free parking, weekday newspapers, and easy access to McCabe’s Guitar Shop and other nearby attractions.

Book your stay at the SureStay Hotel by Best Western Santa Monica for a relaxing and convenient experience!

Important information:

For bookings of groups of 5 or more: Hotel requires contract, full payment on the day of booking, and cancellation policy is full refund prior to 30 days and after 30 days 1 night per reservation. Booker must contact the hotel directly for additional requirements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2112 reviews
Cleanliness: 8.3
Service: 8.6
Location: 8.4
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.3
J
JesusJB • solo_traveller • es
9
Buen alojamiento!
Pros:

Ubicación, limpieza, instalaciones, habitación, seguridad.
Tiene un patio súper chulo con tumbonas, mesas, jardín y BARBACOA.

Cons:

Demasiado ruido (nuestra habitación daba a la carretera).
Desayuno al estilo americano. Poca variedad.

2026-04-18 • via Nuitee
D
David • solo_traveller • pf
10
Pros:

Hotel et emplacement incroyable. Rien a dire. On est comme a la maison. Personnel souriant +++. Petit dejeuner excellent. J'y reviendrais.

2026-04-17 • via Nuitee
E
Elynette • family_with_children • pr
10
2026-04-16 • via Nuitee
T
Tomasz • extended_group • pl
10
2026-04-15 • via Nuitee
D
Daniel • family_with_children • de
8
Für ein paar Tage in LA oder Santa Monica eine sehr gute Wahl. Zentral und Restaurants fußläufig.
Pros:

Gute Lage, zentral und doch relativ ruhig. Ausstattung völlig ausreichend für einen mehrtägigen Aufenthalt in LA / Santa Monica. Parkplätze TOP inkl. Lademöglichkeit. Frühstück für Continental sehr ok.

Cons:

Kein Aufzug, sehr geringer Wasserdruck am Waschbecken, dafür umso mehr in der Dusche. Frühstücksraum eher lieblos ausgestattet. Eher hochpreisig für die Leistung.

2026-04-15 • via Nuitee
E
Ella • couple • gb
9
2026-04-14 • via Nuitee
S
Sytsma • family_with_children • us
10
2026-04-10 • via Nuitee
C
Carolina • extended_group • pt
8
Óptima opção em Los Angeles pela relação preço-qualidade e localização.
Pros:

Quarto espaçoso e estacionamento disponível.

Cons:

Pequeno-almoço ultra-processado.

2026-04-08 • via Nuitee
U
Urszula • family_with_children • pl
5
2026-04-08 • via Nuitee
C
Chia Sheng • couple • tw
10
Pros:

位置很棒、服務態度很好

Cons:

隔音稍微不好，但還可以接受

2026-04-06 • via Nuitee
A
André • solo_traveller • br
8
2026-04-06 • via Nuitee
D
demi • family_with_children • jp
5
Loud and not the cleanest
Pros:

Location and staff were all nice.

Cons:

Very loud. The sound of other guests, AC, and fridge kept waking me up. The floor was not clean; my white socks got all black after walking around in the room a little bit.

2026-04-05 • via Nuitee
A
Alicia • couple • us
1
2026-04-04 • via Nuitee
C
Christopher • solo_traveller • us
10
Loved it.
Pros:

Almost everything

Cons:

The breakfast was sad

2026-04-03 • via Nuitee
J
Jeanie • solo_traveller • us
10
2026-04-01 • via Nuitee
R
roger • solo_traveller • us
8
2026-04-01 • via Nuitee
E
Elina • solo_traveller • gb
8
Decent base to explore from
Pros:

Great staff, property what you'd expect for the price. Everything works but a little tired.

Cons:

Young girls next door returning noisily late a night, ignoring requests for quiet 22-6 notice in the rooms.

2026-03-31 • via Nuitee
M
Monica • couple • us
10
2026-03-25 • via Nuitee
P
Palmer • family_with_children • us
10
2026-03-22 • via Nuitee
S
Steven • couple • gb
10
2026-03-22 • via Nuitee