SureStay Hotel by Best Western Santa Monica

Hotels
•
SureStay Hotel by Best Western
8.2 (2173 reviews)
3102 Pico Blvd , Los Angeles , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor breakfast variety
Noise issues
Parking complications

Categories

Cleanliness
8.3
Reviews indicate general cleanliness, with some mentions of clean rooms.
Service
8.6
Service has been highlighted positively, with friendly staff mentioned in multiple reviews.
Location
8.4
Location is frequently mentioned as good, being centrally located between major areas.
Room Quality
8.1
Room quality is generally good, though some guests noted issues with noise.
Amenities
8.1
Amenities like EV chargers and kitchenette units received positive feedback, but some noted missing features.
Value for Money
8.2
Value mentioned positively but some concerns over parking and breakfast options.
Food and Beverage
7.6
Breakfast options were commonly described as lacking and not up to par.
Overall Experience
8.3
The overall experience was mostly positive, with guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Convenient Location
Situated just off I-10, the SureStay Hotel by Best Western Santa Monica is a mere 3 miles away from popular attractions like Montana Avenue, Third Street Promenade, and Santa Monica Beach.

Comfortable Accommodations
Enjoy spacious rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Each room also features air-conditioning, a work desk, and a complimentary daily continental breakfast.

Relaxing Amenities
Unwind in the courtyard's lounge chairs or make use of the barbecue facilities. Guests can take advantage of free parking, weekday newspapers, and easy access to McCabe’s Guitar Shop and other nearby attractions.

Book your stay at the SureStay Hotel by Best Western Santa Monica for a relaxing and convenient experience!

Important information:

For bookings of groups of 5 or more: Hotel requires contract, full payment on the day of booking, and cancellation policy is full refund prior to 30 days and after 30 days 1 night per reservation. Booker must contact the hotel directly for additional requirements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2173 reviews
Cleanliness: 8.3
Service: 8.6
Location: 8.4
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.3
L
Luis • couple • pt
7
2026-05-23 • via Nuitee
A
ALBERTO MIGUEL • extended_group • ar
9
Agradable
Pros:

Muy limpio y ordenado. La calidez de las recepcionistas, el desayuno es razonable

2026-05-22 • via Nuitee
Z
Zakaria • solo_traveller • fr
10
2026-05-20 • via Nuitee
M
Mary • solo_traveller • us
8
2026-05-20 • via Nuitee
C
Ceasar • solo_traveller • us
3
Pros:

Room was nice plenty of space

Cons:

When we entered the room there was a mold smell and the toilet was bad I urinated #1 flushed and it over flowed bad plumbing in building I had to get a plunger from the front office because there wasn't one available it was late night so no matinence I had to figure it out myself was frustrated

2026-05-19 • via Nuitee
K
Karem • couple • us
8
2026-05-17 • via Nuitee
E
Elliott • couple • us
8
Priced a little high in my opinion. But comfortable room
Pros:

I liked the courtyard. And room was clean. Except my sheet had a stain.

Cons:

The breakfast was not very good. They need more options. And I had to pay for parking at the hotel

2026-05-15 • via Nuitee
拓哉 • couple • jp
8
よかった
Pros:

設備

2026-05-15 • via Nuitee
S
Seattleite83 • Family • San Francisco, California
10
Great base for family spring break roadtrip to LA
Pros:

We had a great 5 night stay here during a family spring break roadtrip to LA. The main reason we booked this hotel was the onsite EV chargers, which were extremely convenient - the hotel charges $10/night for charging, which is very reasonable, and it was great to wake up to a fully charged car every day. But everything else about the hotel was great too. Our room was clean, comfortable, quiet and spacious enough for our family of 4, including our kids who are 6 and 11. The location is excellent, with Trader Joe's literally across the street (good for picking up lunch before heading out each day) and the freeway very close by but not so close as to be noisy. The included breakfast was good and our kids especially liked the automatic pancake machine. Finally, the staff were terrific and you could tell everyone who works there takes pride in their work. We would definitely stay here again.

2026-05-12 • via Tripadvisor
R
Ronen • couple • mx
10
insanelygreat value for money
Pros:

room, clean, value for money, great staff, good breakfast

Cons:

a bit of noise in the room

2026-05-12 • via Nuitee
S
Susan • couple • us
9
Pros:

Well priced for accommodations. Comfortable bed, hot shower.

Cons:

Parking was tough

2026-05-10 • via Nuitee
P
Patricia • couple • us
9
2026-05-07 • via Nuitee
R
Roberto • solo_traveller • it
9
Pros:

La posizione abbastanza comoda e la colazione discreta

2026-05-07 • via Nuitee
C
Christian • couple • at
10
Empfehle jedem diese Unterkunft der ein tolles Hotel in Santa Monica sucht!
Pros:

Die Unterkunft war sehr gemütlich mit tollem Ambiente!

Cons:

Nichts! Alles Perfekt!

2026-05-06 • via Nuitee
L
Lesley 1988 • family_with_children • at
9
Pros:

Zentrale Lage, nah zum Strand, saubere Zimmer und gut ausgestattet

Cons:

Wir hatten sehr laute Nachbarn die vor allem am Abend sehr laut geschrien und getrampelt haben, der wasserdruck ist extrem schlecht

2026-05-04 • via Nuitee
A
Alexander • extended_group • de
8
2026-05-02 • via Nuitee
I
Ioannis • couple • gr
8
2026-05-02 • via Nuitee
F
Fabiana • family_with_children • br
10
Excelência
Pros:

Já é a segunda vez que eu e minha família nos hospedamos neste local .
Ele é excelente.
Extremamente confortável, limpo , funcionários educados , café da manhã simples , porém uma delicia

2026-05-01 • via Nuitee
I
Isaac • solo_traveller • us
8
2026-05-01 • via Nuitee
Y
Yvonne • solo_traveller • de
7
2026-05-01 • via Nuitee