SureStay Hotel by Best Western Santa Monica

Hotels
•
SureStay Hotel by Best Western
8.2 (2112 reviews)
3102 Pico Blvd , Los Angeles , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor breakfast variety
Noise issues
Parking complications

Categories

Cleanliness
8.3
Reviews indicate general cleanliness, with some mentions of clean rooms.
Service
8.6
Service has been highlighted positively, with friendly staff mentioned in multiple reviews.
Location
8.4
Location is frequently mentioned as good, being centrally located between major areas.
Room Quality
8.1
Room quality is generally good, though some guests noted issues with noise.
Amenities
8.1
Amenities like EV chargers and kitchenette units received positive feedback, but some noted missing features.
Value for Money
8.2
Value mentioned positively but some concerns over parking and breakfast options.
Food and Beverage
7.6
Breakfast options were commonly described as lacking and not up to par.
Overall Experience
8.3
The overall experience was mostly positive, with guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Convenient Location
Situated just off I-10, the SureStay Hotel by Best Western Santa Monica is a mere 3 miles away from popular attractions like Montana Avenue, Third Street Promenade, and Santa Monica Beach.

Comfortable Accommodations
Enjoy spacious rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Each room also features air-conditioning, a work desk, and a complimentary daily continental breakfast.

Relaxing Amenities
Unwind in the courtyard's lounge chairs or make use of the barbecue facilities. Guests can take advantage of free parking, weekday newspapers, and easy access to McCabe’s Guitar Shop and other nearby attractions.

Book your stay at the SureStay Hotel by Best Western Santa Monica for a relaxing and convenient experience!

Important information:

For bookings of groups of 5 or more: Hotel requires contract, full payment on the day of booking, and cancellation policy is full refund prior to 30 days and after 30 days 1 night per reservation. Booker must contact the hotel directly for additional requirements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2112 reviews
Cleanliness: 8.3
Service: 8.6
Location: 8.4
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.3
M
Monica • couple • us
10
2026-03-25 • via Nuitee
S
Steven • couple • gb
10
2026-03-22 • via Nuitee
P
Palmer • family_with_children • us
10
2026-03-22 • via Nuitee
M
Mike • extended_group • jp
8
Pros:

Located in a relatively chill and quiet area. Parking lots are placed in rather odd ways but not a big deal. At least it was free. Staff was polite and helpful.

Cons:

The room was on the small side.

2026-03-22 • via Nuitee
M
maria • couple • it
5
2026-03-19 • via Nuitee
G
Gabriela • couple • br
10
2026-03-19 • via Nuitee
T
Tamás • family_with_children • hu
8
2026-03-18 • via Nuitee
B
Bloch • couple • br
8
2026-03-18 • via Nuitee
M
Martina • couple • it
10
Santa Monica in relax
Pros:

Tutto! Letto comodissimo, camera sul cortile silenziosissima, colazione super! Lavanderia e servizi in generale molto efficienti.
Parcheggio 10 $ a notte.

Cons:

Tutto ok

2026-03-18 • via Nuitee
A
Ana Paula • family_with_children • br
9
2026-03-17 • via Nuitee
B
Bailon • solo_traveller • us
8
Pros:

Quiet, good people, and cleanliness of the place.

Cons:

Parking and the light in the restroom kept turning off because of the occupancy sensor switch.

2026-03-17 • via Nuitee
V
Vivana beatriz • couple • ar
10
Pros:

Todo

Cons:

Todo perfecto

2026-03-12 • via Nuitee
D
Daniele • family_with_children • it
9
2026-03-12 • via Nuitee
F
Ford • couple • us
10
Pros:

Honestly it felt like a five start hotel . Nice and supportive staff. Great rooms clean and neat, quiet and close by some nice places including the beach.

2026-03-12 • via Nuitee
D
Dagmara • extended_group • pl
10
Good place to stay. 👌🏻🏄‍♀️
Pros:

Space and kind personel.

2026-03-12 • via Nuitee
B
barda • couple • il
5
Overall, the stay was pleasant, but the unexpected parking fee was a major downside.
Pros:

The staff was very pleasant and helpful, and the breakfast was good. The location was also very convenient.

Cons:

The parking situation was very disappointing. When I booked the room, it was listed as "free parking," but upon arrival, I was charged nearly $50. If I had known about this extra cost beforehand, I would have booked a different hotel. It felt very dishonest

2026-03-11 • via Nuitee
T
Tina • couple • nz
5
It was nice enough but wouldn’t rush back
Pros:

Clean / comfortable

Cons:

You could hear all other guests while they were just talking

2026-03-07 • via Nuitee
O
oguzhan • couple • ch
9
2026-03-07 • via Nuitee
W
WEI-CHIH • family_with_children • tw
1
Cons:

莫名其妙扣我94.4美元，完全沒說理由就扣了，不知道要怎麼投訴，太過分了
The hotel charged me extra fee without any reasons or message. I don't even know what the charge was.

2026-03-05 • via Nuitee
M
Monique • couple • us
8
2026-02-27 • via Nuitee