SureStay Hotel by Best Western Santa Monica

Hotels
•
SureStay Hotel by Best Western
8.2 (2225 reviews)
3102 Pico Blvd , Los Angeles , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor breakfast variety
Noise issues
Parking complications

Categories

Cleanliness
8.3
Reviews indicate general cleanliness, with some mentions of clean rooms.
Service
8.6
Service has been highlighted positively, with friendly staff mentioned in multiple reviews.
Location
8.4
Location is frequently mentioned as good, being centrally located between major areas.
Room Quality
8.1
Room quality is generally good, though some guests noted issues with noise.
Amenities
8.1
Amenities like EV chargers and kitchenette units received positive feedback, but some noted missing features.
Value for Money
8.2
Value mentioned positively but some concerns over parking and breakfast options.
Food and Beverage
7.6
Breakfast options were commonly described as lacking and not up to par.
Overall Experience
8.3
The overall experience was mostly positive, with guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Convenient Location
Situated just off I-10, the SureStay Hotel by Best Western Santa Monica is a mere 3 miles away from popular attractions like Montana Avenue, Third Street Promenade, and Santa Monica Beach.

Comfortable Accommodations
Enjoy spacious rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Each room also features air-conditioning, a work desk, and a complimentary daily continental breakfast.

Relaxing Amenities
Unwind in the courtyard's lounge chairs or make use of the barbecue facilities. Guests can take advantage of free parking, weekday newspapers, and easy access to McCabe’s Guitar Shop and other nearby attractions.

Book your stay at the SureStay Hotel by Best Western Santa Monica for a relaxing and convenient experience!

Important information:

For bookings of groups of 5 or more: Hotel requires contract, full payment on the day of booking, and cancellation policy is full refund prior to 30 days and after 30 days 1 night per reservation. Booker must contact the hotel directly for additional requirements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2225 reviews
Cleanliness: 8.3
Service: 8.6
Location: 8.4
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.3
M
Mark • couple • nl
8
2026-07-18 • via Nuitee
S
sidosouk • solo_traveller • gp
10
Pros:

La propreté
L emplacement

Cons:

Tout était bien

2026-07-18 • via Nuitee
D
DPinto • solo_traveller • fr
9
Pros:

Le petit dejeuner

Cons:

Le bruit des climatiseurs toute la nuit

2026-07-17 • via Nuitee
A
Anna • extended_group • se
6
2026-07-16 • via Nuitee
A
Asel • couple • us
10
2026-07-16 • via Nuitee
D
Devai • couple • us
8
Good Overall.
Pros:

Everything worked and was clean. Comfy bed and pillows.
Good tub.

Cons:

Could have used black out curtains so the room would be darker to sleep in at night. The room didn’t have a fridge.
Also, it would have been nice if they had a weekly or 21 day rate for longer term stays that was more affordable for those people looking for more permanent housing…

2026-07-14 • via Nuitee
L
Luca • solo_traveller • it
9
2026-07-12 • via Nuitee
C
Chisaki • couple • jp
8
2026-07-12 • via Nuitee
Y
Yurii • couple • us
10
2026-07-12 • via Nuitee
T
Torben Götz • family_with_children • de
7
Pros:

Die Lage nach Santa Monica und Venice war super. Gut erreichbar mit Bus oder Uber. Der Preis war passend für die bekommene Leistung.

Cons:

Zum Frühstück hätte vielleicht noch etwas Käse, Aufschnitt o.ä. gereicht werden können. Sonst war alles vorhanden. Vielleicht wären Wiedervertbare Teller, Tassen etc. noch eine Option.

2026-07-10 • via Nuitee
C
Caroline • family_with_children • ch
7
2026-07-08 • via Nuitee
J
Jennifer • couple • us
8
2026-07-07 • via Nuitee
C
Camila Midori • family_with_children • br
8
2026-07-07 • via Nuitee
H
Holgersson • solo_traveller • se
10
2026-07-06 • via Nuitee
A
Adriana • family_with_children • us
10
2026-07-06 • via Nuitee
M
Martina • family_with_children • it
7
2026-07-06 • via Nuitee
K
Kashif • family_with_children • us
10
Excellent
Pros:

Everything is good, we love our stay

Cons:

nothing

2026-07-06 • via Nuitee
H
Hagen-Johansen • family_with_children • no
5
Helt greit men ville ikke bodd her igjen.
Pros:

Rent og beliggenhet

Cons:

Var mer motell enn hotel. Dårlig frokost og veldig dårlig luft inne

2026-07-06 • via Nuitee
C
Carmelita91 • solo_traveller • us
7
Budget friendly
Pros:

Location was great, enough parking, safe location quiet and spacious

Cons:

Our room was near the street and traffic you could hear. The beds were a little hard.

2026-07-03 • via Nuitee
B
borts-bredall • solo_traveller • us
9
Pros:

It was clean, well located and staff was great

2026-07-01 • via Nuitee